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Park Plaza Cardiff

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Bar (on property)
In-room safe, desk, iron/ironing board, travel crib
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Breakfast, lunch, dinner served; local cuisine, alfresco dining
In the heart of Cardiff, Park Plaza Cardiff offers a haven of relaxation. Unwind with a hot stone massage at The Laguna Health and Spa or enjoy al fresco dining at Laguna Kitchen and Bar. With an indoor pool, free in-room WiFi, and helpful staff nearby attractions like Principality Stadium are just moments away.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 414 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(83 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the area

Located in Cardiff City Centre, a neighborhood in Cardiff, Park Plaza Cardiff is near a train station. Cardiff Castle and New Theatre are local landmarks, and travelers looking to shop may want to visit St. David's and Queen Arcade. Parc All Weather Play and Techniquest are also worth visiting. Guests love the hotel's central location.
Visit our Cardiff travel guideOpens in a new window
Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • St. David's - 3 min walk - 0.3 km
  • Cardiff Castle - 4 min walk - 0.4 km
  • Cardiff International Arena - 9 min walk - 0.8 km
  • Cardiff University - 11 min walk - 1.0 km
  • Principality Stadium - 2 min drive - 1.0 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Live Lounge - ‬4 min walk
  • The Central Bar (Wetherspoon)
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • The Metropole Lounge

About this property

Park Plaza Cardiff

Upscale eco-certified hotel near Principality Stadium
Located close to Cardiff Castle and Cardiff University, Park Plaza Cardiff provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a body treatment, a body wrap, or a hot stone massage at the onsite spa. The on-site local cuisine restaurant, Laguna Kitchen and Bar, offers breakfast, lunch, dinner, light fare, and al fresco dining. Fitness classes are offered at the health club; the property also has a bar, conference space, and a steam room. Stay connected with free WiFi in public areas.
Additional perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), express check-out, and an elevator
  • A 24-hour front desk, luggage storage, and wedding services
  • Smoke-free premises, a banquet hall, and multilingual staff
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and travel cribs

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Renovations and closures

The following facilities or services will be unavailable from August 13 2025 to September 8 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from August 13 2025 to September 8 2025 (dates subject to change).

How much does it cost to stay at Park Plaza Cardiff?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on Aug 31, 2025 start from CA $129.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Plaza Cardiff pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Park Plaza Cardiff?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Check-out is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre and Cardiff Castle. Cardiff University and Principality Stadium are also within 15 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

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Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1009 reviews
Rating 8 - Good. 251 out of 1009 reviews
Rating 6 - Okay. 96 out of 1009 reviews
Rating 4 - Poor. 38 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, attentive staff, great rooms for area and price.
Stayed 5 nights in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay.The room was comfortable and spacious and thevpool was excellent and fairly quiet both times i went.Jacuzzi was very relaxing too
Stayed 1 night in Aug 2025

8/10 Good

Chay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel, food was excellent and fantastic location.
Stayed 2 nights in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, food was beautiful and staff were very polite and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a great welcome on arrival. Staff were really helpful. The pool is very nice in particular with the outside deck area. The dining room is also lovely with super accommodating staff - we felt very welcome with all of our children. The food was great especially the fish and chips.
Stayed 1 night in Aug 2025

10/10 Excellent

Lois-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. Beautiful rooms, lovely staff and great facilities.
Stayed 3 nights in May 2025

10/10 Excellent

amdalat titilola

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the staff were efficient
Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Lovely clean room reception staff very helpful and the amount of choice at breakfast was fantastic
Stayed 1 night in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay will go back.
Stayed 1 night in Apr 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Facilities are great. Friendly and helpful staff. Will definitely stay again
Stayed 1 night in May 2025

6/10 Okay

M

Liked: Cleanliness, staff & service
Tired hotel needs some update. Plus smell of cigarette was imminent. However the staff and cleanliness you cannot fault.
Stayed 1 night in Aug 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, will be back.
Stayed 1 night in Apr 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again. Special thanks to Aya for her help checking in and helping with my accessibility needs. She really was very kind! Love the pool and spa area once more. Everyone really helpful and kind.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent along with the restaurant staff.
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having a fridge. Excellent breakfast choice, better than most hotels these days (sadly).Being given the quiet room requested. Adequate coffee making facility. The only negatives were the awful design of the taps for the bath, shower and wash-basin. Also the extortionate, unfriendly and time consuming car parking. That alone would stop me staying again.
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. The hotel and rooms are luxurious and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location and great staff.
Stayed 1 night in Jan 2025

8/10 Good

kaushik

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Good facilities including heated pool and spa. Lovely breakfast. Air conditioning and one lift not working. Parking opposite very expensive.
Stayed 2 nights in Jun 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping, restaurants and local attractions. Lovely pool, lobby and bar area. Didn't try the food in the hotel so can't comment on that, the car park over the road is very expensive so it's worth looking else where to park.
Stayed 3 nights in Apr 2025

6/10 Okay

Alison

Liked: Cleanliness, staff & service, amenities
It was cold in the hotel, very expensive to park & eat & drink. Location was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and facilities
Stayed 1 night in Mar 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Comfortable stay and an enjoyable evening in Cardiff.
Stayed 1 night in Mar 2025

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, booked 1 night ended up staying for two with my little boy. Lush!
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a Sunday evening - it was very good value for money and convenient for walking into the city centre
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to book again!

Booked via hotels, bargain rate! Very pleased.. amazing stay and can’t wait to go back! From the moment we checked in , we had 5* service. Used the spa facilities, which were exceptional. Room spacious & clean
Stayed 1 night in May 2025