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Reviews of Nomads Hotel, Hostel & Rooftop Pool

2 out of 5
Nomads Hotel, Hostel & Rooftop Pool
Av Carlos Nader 2, Centro, 2A, Cancun, QROO

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 177 reviews" "
Rating 8 - Good. 48 out of 177 reviews" "
Rating 6 - Okay. 13 out of 177 reviews" "
Rating 4 - Poor. 5 out of 177 reviews" "
Rating 2 - Terrible. 6 out of 177 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Nomads Rooftop on May 16, 2024
Hola JamesGracias por tu mensaje, nos alegra haberte tenido de visita en nuestras instalaciones.Te esperamos pronto!Nomads Rooftop

10/10 Excellent

Olga Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto, un lugar seguro, cerca del transporte público que te lleva a TODAS partes, el dormitorio limpio, y el staff muuuy gentiles.
Stayed 3 nights in Mar 2024
Response from Nomads Rooftop on Apr 15, 2024
Hola OlgaGracias por tu mensaje, nos alegra mucho saber que estuviste a gusto en nuestras instalaciones.Te esperamos pronto!Nomads Rooftop

8/10 Good

OUBELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for solo travelers and near to transportation.
Stayed 7 nights in Mar 2024
Response from Nomads Rooftop on Apr 1, 2024
Hola OubelaGracias por tu mensaje, esperamos tu pronto regreso!Nomads Rooftop

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities good people
Stayed 7 nights in Jan 2024
Response from Timothy on Feb 6, 2024
We are glad you like our place, we hope we can see you soon.

10/10 Excellent

Jun

Stayed 1 night in Jan 2024
Response from Jun on Feb 6, 2024
Thanks so much for your comment , we hope we can see you soon.

6/10 Okay

Jonah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Jonah on Feb 6, 2024
Thanks for the comment .

6/10 Okay

Sandeep

Stayed 1 night in Dec 2023

10/10 Excellent

Karan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really clean and quiet. Helpful staff. Very close to public transport and ADO bus terminal that can take you to/from airport, playa del Carmen, Tulum, etc.
Stayed 4 nights in Nov 2023
Response from Nomads Rooftop on Nov 30, 2023
Hello KaranThank you for sharing your experience with us, we are glad that you enjoy your stay.We really hope we can see you soon! Nomads Rooftop

2/10 Terrible

Tiania

Liked: Cleanliness
Stayed 3 nights in Sep 2023
Response from Tiania on Oct 8, 2023
Hola Tiania Muchas gracias por dedicar de tu tiempo para compartirnos tu experiencia, tomamos en cuenta tus observaciones para continuar mejorando nuestros servicios, lamentamos que no hayamos sido de tu agrado , pero seguiremos mejorando para tu regreso .!Nomads Rooftop

10/10 Excellent

Jessica

Stayed 3 nights in Jun 2023

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool beans
Totally Awesome, the guys of receptionist are cool, hostess and bartenders too! Definitely will come back
Stayed 2 nights in Mar 2023

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pleasant stay.
Stayed 9 nights in Nov 2022

10/10 Excellent

Jo

Stayed 1 night in Oct 2022

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Elena

Stayed 8 nights in Apr 2022

10/10 Excellent

Jovanny

Liked: Cleanliness, amenities, property conditions & facilities
Good area if you want to be near the Bus Station, or around the downtown area for less expensive places to eat or the supermarket. But not close to the beaches, so you definitely have to get a taxi to go to the beach or the main strip / bar tourist area of the city.
Stayed 2 nights in Jun 2022

10/10 Excellent

Patrice

Stayed 3 nights in May 2022

8/10 Good

Tobey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy spot to stay when passing through Cancun. My private room was well-maintained and spacious with a window. The one drawback of Nomads is that it is extremely noisy. I had to download a white noise app to sleep.
Stayed 1 night in Feb 2022

10/10 Excellent

marcin

Stayed 1 night in Feb 2022

6/10 Okay

Meliza

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It isint clean, the dorms smell bad
Stayed 2 nights in Jan 2022

10/10 Excellent

KENNETH, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airy was kind and very helpful. best hostel in Cancun
Stayed 1 night in Dec 2021

10/10 Excellent

KENNETH, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airy at the reception was kind and helpful always. Nomads is the best hotel in Cancun, Mexico..
Stayed 1 night in Dec 2021

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the center since I arrived late by bus.
Stayed 1 night in Nov 2021

4/10 Poor

Matthew, Chicago

Business traveller
Disliked: Amenities
Well located in downtown Cancun and close to ADO bus station. WiFi was terrible. Very slow if working. I asked the front desk and she stated that their WiFi was not good. Very surprising for a nomad hotel. It was very loud. In the room you could hear the music and party from the roof. Door was not working so it was a loud sound every time some came and went. Roommates didn't respect quiet hours. I wanted water and the jug was empty and there was no more until the morning. Staff were polite though. All in all not a great stay for a nomad. Maybe for someone looking to party
Stayed 1 night in Nov 2021

10/10 Excellent

Cristiane

Stayed 4 nights in Sep 2021

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 2 nights in Nov 2021

8/10 Good

HAN-UL

Liked: Cleanliness, staff & service, room comfort
굿 추천함
사람들 괜찮고 방깨끗하고 좋습니다
Stayed 2 nights in Sep 2021

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and quick check in. Cool rooftop bar it seems too.
Stayed 1 night in Sep 2021

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

8/10 Good

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Liberty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Nomads! Everything from the comfy beds, helpful staff, friendly guests and the amenities on site! I would definitely stay here again when I return to Cancun.
Stayed 3 nights in Aug 2021

2/10 Terrible

James

Disliked: Cleanliness
Bed bugs and watered down cocktails! Save your $
There was bed bugs in my bed. Woke up every night with more bites and rashes. The room was nice besides that, but that really was a terrible way to start my vacation. The rooftop pool was nice, however the bartenders need retraining on how to make a proper cocktail. He would measure the liquor with a jigger, which is fine; but then we over pour the other ingredients causing the drink to be weak and watered down. A third of my drink was still in the blender with my shot liquor, and instead of pouring in a glass and giving it to the person that paid for it. He would give it to other people in the bar as a freebie. I work in the service industry for over 20 years and bartended long enough to know when I am getting ripped off. After that I just stuck with draft beer. I don’t think I would stay here again when I return to Cancun or recommend as a place to stay or spend money.
Stayed 3 nights in Jun 2021
Response from management on Aug 2, 2021
Hi, james. We are very sorry about what happened, can you contcat us please, so we can check what happened in the room, thank you, and again we are really sorry

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay at. Very clean. I stayed two nights and would stay again! Would definitely recommend.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
The staff was not helpful when arrived their a/c was not on until complained about it . Dinner was paid for and they have no service for the time I staid their would like some type of money refund for the extra service that they couldn’t provide me.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Totally loved the amenities rooftop was divine, other guests were cool, calm & collected. Room bed was comfortable, seem to be clean. Only thing I I dislike was the bathroom was never clean shower or toilet areas both were dirty both nights I stayed only toilet paper was taken out, that grossed me out. Ither than that hostal was very convenient & pleasant to stay
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Lovely facilities, (rooftop area) super cool, bed was comfortable. My only dislike was that totally hate the bathroom was always dirty, only toilet paper was taken out nothing else was being clean.
Stayed 2 nights in Mar 2021

10/10 Excellent

Siegfried

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2021

6/10 Okay

joaquin

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2021

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

6/10 Okay

Mercedes

Disliked: Cleanliness, room comfort
You get what you pay for
I was heading to Tulum and needed a place to crash from a redeye flight. I only paid $10 so the lack of AC, the smell of feet and the creepy guy trying to take me to Playa adel Carmen at 1:00 am just go with with the territory.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
The dorms are prefect. The windows are shaded so it always seems like night time. The people i stayed with were very respectful and i felt safe. Also the aesthetics are awesome, from wind in the kitchen to rooftop bar. I didn't do much care for all the partying until 1am but things were take after that.
Stayed 4 nights in Jan 2021

10/10 Excellent

Siegfried

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This hostel has a standard much above any hostel, you feel like in a -star hotel. Excellent service, cleanliness, tast of furniture - everything is outstanding. I regret that I had no time to use the pool on the roof-top, but I preferred the atmosphere in the bar which was very relaxing, and worked in a quiet atmosphere on my laptop in the breakfast lobby.
Stayed 1 night in Dec 2020

10/10 Excellent

Mitsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.I will definitely come back.YES
Stayed 2 nights in Oct 2020

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home in Cancun
I have lost count of visits over the years since this hostel open , it has been my go to since whenever in Cancun and thats two to four times a year. On my last March 22nd 2020 after escaping Colombia border closing, i heard a fellow roomate say its his go to hostel whenever in Cancun. Tried a few places in Cancun however non more affordable ,clean and centraly located and staff remember your name and ewlcome you each time you visit . Thank you Hector
Stayed 1 night in Mar 2020

8/10 Good

PB, Ontario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern theme style and comfort was above expectation.
Stayed 2 nights in Feb 2020

10/10 Excellent

Jayjay, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and kost of the guests. Free food was good too. The place is only 5 months old It even smells new. Agus is pretty. Her kitten is cute too.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel is close to a supermarket and nestled between a busy commercial area and a quiet residential neighborhood.
Stayed 5 nights in Apr 2019

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019