Title: Rio Quente Resorts - Cristal Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rio Quente Resorts - Cristal Resort Beach resort with 8 restaurants and 2 outdoor pools ![Water park](https://images.trvl-media.com/lodging/18000000/17100000/17093100/17093089/2f8db186.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 bars/lounges, brewpub, cocktail bar](https://images.trvl-media.com/lodging/18000000/17100000/17093100/17093089/784f0125.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/18000000/17100000/17093100/17093089/5e6f93ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![8 restaurants, pizza](https://images.trvl-media.com/lodging/18000000/17100000/17093100/17093089/aa563d13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Water park](https://images.trvl-media.com/lodging/18000000/17100000/17093100/17093089/5754424d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hot Park, Rio Quente Resorts - Cristal Resort offers two outdoor pools with a poolside bar. Enjoy eight on-site restaurants, including pizza, plus spa massages. Free water park access, rowing, and kayaking are available nearby. VIP Access 8.2 Very good ## Popular amenities - Bar - Room service - Spa - Pool - Gym - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=17093089&PinnedHotelID=17093089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=17093089&PinnedHotelID=17093089&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=17093089&PinnedHotelID=17093089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=17093089&PinnedHotelID=17093089&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17093089&PinnedHotelID=17093089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17093089&PinnedHotelID=17093089&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17093089&PinnedHotelID=17093089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17093089&PinnedHotelID=17093089&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17100000/17093100/17093089/a1eb6284.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Hair dryer Private bathroom Minibar - 462 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17100000/17093100/17093089/a1eb6284.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Promo Black Suíte Luxo ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Hair dryer Private bathroom Minibar - 1 bedroom - Sleeps 4 - 2 Double Beds ![Junior Room](https://images.trvl-media.com/lodging/18000000/17100000/17093100/17093089/b91e0a6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Hair dryer Private bathroom Minibar - Mountain view - Sleeps 4 - 1 Double Bed OR 1 Large Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCaldas-Novas-Hotels-Rio-Quente-Resorts-Cristal-Resort.h17093089.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCaldas-Novas-Hotels-Rio-Quente-Resorts-Cristal-Resort.h17093089.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.77795%2C-48.75350&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YeNkvKVl6EqOjrZlR7nHhzTa_tg=) Fazenda Água Quente, Zona Rural, Rio Quente, GO, 75695-000 #### What's nearby - Serra de Caldas Novas State Park - 3 min walk - 0.3 km - Parque das Fontes - 10 min walk - 0.9 km - Hot Park - 11 min walk - 1.0 km - Acqua Park diRoma - 32 min drive - 32.5 km - Water Park - 34 min drive - 33.6 km #### Getting around - Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 79 min drive #### Restaurants - ‪Restaurante - ‬9 min walk - ‪Nonna Mia - ‬4 min drive - ‪Bar Das Artes - ‬13 min walk - ‪Restaurante Rangará - ‬11 min walk - ‪Choperia San Sarah - ‬18 min walk ## About this property ### Rio Quente Resorts - Cristal Resort Family-friendly resort near Hot Park Free water park access, a swim-up bar, and a poolside bar are just a few of the amenities provided at Rio Quente Resorts - Cristal Resort. With a nearby private beach, beach volleyball, and kayaking, this resort is the perfect place to soak up some sun. Treat yourself to a massage, a facial, or a body wrap at the onsite spa. Be sure to enjoy pizza at one of the 8 on-site restaurants. Fitness classes are offered at the gym; other things to do include rafting, basketball, and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a garden. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool, along with a lazy river, a waterslide, and sun loungers - A free area shuttle, 4 outdoor tennis courts, and an elevator - Tour/ticket assistance, a front-desk safe, and a porter/bellhop - A 24-hour front desk, concierge services, and luggage storage Room features All 104 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with digital channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Water park](https://images.trvl-media.com/lodging/11000000/10240000/10239100/10239033/6d2ef55d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Quente Resorts - Hotel Giardino Rio Quente - Pool - Breakfast included - Spa - Kids pool 7.6 Good 378 reviews CA $298 CA $349 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=10239033&PinnedHotelID=10239033&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/11000000/10240000/10239000/10238936/3890efeb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Quente Resorts - Hotel Turismo - em breve Refúgio Grand Premium Rio Quente - On private beach - Pool - Spa - Kids pool 8.6 Excellent 171 reviews CA $455 CA $532 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=10238936&PinnedHotelID=10238936&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/11000000/10240000/10238800/10238701/2e742096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Quente Resorts - Hotel Pousada Rio Quente - Pool - Spa - Kids pool - Waterslide 7.6 Good 237 reviews CA $378 CA $442 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=10238701&PinnedHotelID=10238701&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/11000000/10240000/10239100/10239093/ab596cbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Quente Resorts - Hotel Luupi Rio Quente - On private beach - Pool - Breakfast included - Kids pool 8.0 Very good 281 reviews CA $328 CA $384 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=10239093&PinnedHotelID=10239093&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/20000000/19240000/19238200/19238116/80287e94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Quente Resorts – Eco Chalés Rio Quente - Pool - Breakfast included - Waterslide - Parking included 8.2 Very good 50 reviews CA $177 CA $229 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=19238116&PinnedHotelID=19238116&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/6000000/5450000/5448700/5448602/9c88c619.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IMG Hotel Rio Quente Esplanada do Rio Quente - Pool - Kids pool - Free WiFi - Restaurant 8.2 Very good 527 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=5448602&PinnedHotelID=5448602&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room | Bathroom](https://images.trvl-media.com/lodging/12000000/11930000/11928100/11928031/9f102e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera Park Hotel by WAM Experience Do Turista - Pool - Spa - Pet-friendly - Kids pool 7.8 Good 195 reviews CA $118 CA $124 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11928031&PinnedHotelID=11928031&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/13000000/12830000/12826000/12825997/03602127.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prime Águas da Serra Esplanada do Rio Quente - Pool - Kids pool - Free WiFi - Restaurant 8.2 Very good 132 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=12825997&PinnedHotelID=12825997&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/112000000/111850000/111842200/111842151/cb33ff38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Veredas Flat Esplanada do Rio Quente - Pool - Kitchen - Pet-friendly - Parking included 8.0 Very good 1 review CA $33 CA $64 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=111842151&PinnedHotelID=111842151&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools](https://images.trvl-media.com/lodging/101000000/100950000/100946100/100946026/365cd9e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aptos Rio Quente - ótima área de lazer Esplanada do Rio Quente - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=100946026&PinnedHotelID=100946026&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free area shuttle - Wheelchair-accessible parking available ### Food and drink - 4 bars/lounges - 8 restaurants - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Bar dos Ventos - Marolo Cafe - Pizzaria Oliva - Restaurante Giardino - Stella Artois Lounge ### Things to do - 2 outdoor pools - 4 outdoor tennis courts - Basketball - Beach volleyball - Canoeing - Children's pool - Fishing - Fitness classes - Free children's club - Free water park - Full-service spa - Gym - Kayaking - Lazy river - Mini golf - Playground - Rafting - Snorkeling - Steam room - Waterslide ### Family friendly - 2 outdoor pools - Children's pool - Free area shuttle - Free children's club - Free water park access - Lazy river - Lifeguards on site - Mini golf - Playground - Snack bar/deli - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Body wraps - Facials - Massage - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Minibar - Room service ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:30 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation The water park is closed on Thursdays for maintenance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Rio Quente Resort s Cristal Resort Rio Quente s Cristal Resort Rio Quente Resorts Cristal Resort Rio Quente Resorts Cristal Rio Quente Resorts - Cristal Resort Resort Rio Quente Resorts - Cristal Resort Rio Quente Rio Quente Resorts - Cristal Resort Resort Rio Quente ## Frequently asked questions ### Does Rio Quente Resorts - Cristal Resort have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### How much does it cost to stay at Rio Quente Resorts - Cristal Resort? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Rio Quente Resorts - Cristal Resort on Nov 10, 2025 start from CA $407.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Caldas-Novas-Hotels-Rio-Quente-Resorts-Cristal-Resort.h17093089.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Rio Quente Resorts - Cristal Resort pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Rio Quente Resorts - Cristal Resort? > There is free parking nearby. ### What time is check-in at Rio Quente Resorts - Cristal Resort? > Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available. ### What time is check-out at Rio Quente Resorts - Cristal Resort? > Check-out is at 10 AM. ### Where is Rio Quente Resorts - Cristal Resort located? > This family-friendly Rio Quente resort is within a 10-minute walk of Serra de Caldas Novas State Park and Hot Park. Parque das Fontes is 0.6 mi (0.9 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Rio Quente Resorts - Cristal Resort Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.0 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 39 8 - Good 27 6 - Okay 15 4 - Poor 4 2 - Terrible 3 ### 2/10 Terrible #### Wialli Ferreira Jul 3, 2023 Disliked: Staff & service, amenities Water of the pools were not hot as the advertise, very disappointing and poor service from the staff. ##### Wialli Ferreira Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Kelen Cristina May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Kelen Cristina Stayed 2 nights in May 2025 ### 6/10 Okay #### Juarez Sep 6, 2023 Liked: Room comfort Disliked: Property conditions & facilities Hotel com diária cara e cobra muito caro por serviços a parte como toalha para piscina, bebidas, alimentação. Comida é mediana, atendimento do bar é lento, horário do Hotpark encerra muito cedo mesmo para hóspedes. ##### Juarez Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Marcos Dec 5, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Atendimento péssimo! Atendimento péssimo! ##### Marcos Stayed 1 night in Dec 2021 ### 8/10 Good #### Zilton Carlos Nov 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort resort é muito bom a limpeza a estrutura as piscinas quentes. mas deixa a desejar nos preços cobrados dentro do complexo muito fora da realidade . ##### Zilton Carlos Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Aline Nov 13, 2021 Liked: Cleanliness, staff & service, room comfort Sempre maravilhoso! já voltamos 3 vezes... só elogios! Unica coisa que achei o jantar (que nao estava incluído em nosso pacote) caro para o que é servido. Nao voltamos a jantar no restaurante do hotel. ##### Aline Stayed 5 nights in Jun 2021 ### 6/10 Okay #### JOSE Oct 24, 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Surpresa NEGATIVA a estadia no Rio Quente Hotel tipico para casais com filhos. Café da manhã, durante as 5 diárias, não houve nenhuma mudança de cardápio. Primeira noite jantamos no Restaurante Cora (PÉSSIMO), além de caro, muito sujo, sem nenhuma preocupação com a higiene, buffet, com aspecto de comida velha. Boa parte das piscinas do Hotel Cristal, ficaram em manutenção durante a nossa estadia, as que estavam disponíveis, simplesmente LOTADAS, sem nenhuma preocupação com o contágio do COVID, lamentável. Jantar no restaurante da Mata, tem um custo por pessoa de R$ 145,00, totalmente inviável. Tudo muito caro, literalmente uma exploração ! Alguém deve levar vantagens nestes preços abusivo. ##### JOSE Stayed 5 nights in Oct 2021 ### 4/10 Poor #### Orlando Aug 10, 2021 Disliked: Cleanliness, staff & service #### Enttäuschend Nicht besonders sauber. Zimmer wurde nur jeden zweiten Tag gereinigt obwohl eine tägliche Reinigung versprochen wurde. Der General Manager ließ sich nicht blicken. Preis/Leistung definitiv nicht gerecht obwohl die Anlage in der Natur sehr schön lag. Bleib trotzdem eine Enttäuschung! ##### Orlando Stayed 4 nights in Aug 2021 ### 6/10 Okay #### Bruna Aug 1, 2021 Disliked: Cleanliness, staff & service #### Lugar lindo, serviço péssimo e cobrança abusiva A beleza do lugar é simplesmente incrível, porém os serviços são péssimos. Comida horrível, tumulto na hora de servir (todas as refeições) , pouca variedade e falta reposição dos alimentos, bagunça, barulheira e desordem do staff. Preços abusivos , principalmente pelo péssimo serviço prestado em todos os aspectos. Acomodações "ok" mas pelo preço cobrado, tudo poderia ser muito melhor. No final da estadia quase nos expulsaram. O check out estava programado para às 10h do domingo, sábado a tarde já enviaram cartinha pedindo para agilizar a saída. Para um resort que cobra R$ 1.300,00 a diária, inadmissível. ##### Bruna Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### edgardo Mar 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom O quarto é relativamente simples para o padrão do hotel. ##### edgardo Stayed 5 nights in Mar 2021 ### 6/10 Okay #### Ana Gabriela Dec 14, 2020 Liked: Room comfort Disliked: Cleanliness, staff & service #### Hotel Cristal sem luxo nenhum A comida e o serviço é pessimo. Comida completamente sem tempero, não fazem limpeza do quarto e até suas malas em um hotel de alto padrão você precisa carregar sozinho ##### Ana Gabriela Stayed 2 nights in Dec 2020 ### 8/10 Good #### Adriana Nov 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Melhor que o Hotel Pousada Nossa estadia foi muito boa, atendimento bom, quartos espacosos e desjejum e almoco bons. So o preco da comida nas piscinas foi exorbitante. Nao precisa explorar o cliente dessa maneira. ##### Adriana Stayed 5 nights in Nov 2020 ### 8/10 Good #### Eduardo H Nov 18, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Cristal - Rio Quente Resorts O Hotel Cristal fica dentro do complexo do Rio Quente, sendo o mais distante dos três hotéis internos (Pousada, Turismo e Cristal), cujo acesso é feito por meio de ônibus que passa de 15 em 15 minutos até as 23h (após as 23h é de 30 em 30 minutos e, salvo engano, após as 2h há uma van para levar os hóspedes). Em que pese tenha havido uma confusão na confirmação da reserva com a recepção do hotel, após contato telefônico com a funcionária Luciana tudo foi resolvido de forma satisfatória, a qual, inclusive, juntamente com a supervisora Débora, me auxiliaram a organizar um pedido surpresa de noivado que ficou perfeito. Ficamos muito contente com o atendimento. Em relação ao Restaurante da Mata (café da manhã e almoço inclusos), tudo foi bastante satisfatório, principalmente o atendimento do funcionário João Paulo, bastante prestativo e agradável. No entanto, apesar da comida ser muito boa, pelo custo e nível da hospedagem, poderia ter mais variedades tanto no café da manhã quanto no almoço, além de cervejas puro malte (são servidas somente Antártica e Brahma). Destaco, ainda, que as medidas adotadas em razão da pandemia da COVID-19 são satisfatoriamente cumpridas, gerando maior segurança na alimentação. Os quartos e banheiros são bons e amplos. O Hotel conta com uma piscina de borda infinita bem bonita, mas que acabamos utilizando pouco em razão do acesso ao hotpark, praia do cerrado e parque das fontes. ##### Eduardo H Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### fernando Oct 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### otimo otimo ##### fernando Stayed 5 nights in Oct 2020 ### 4/10 Poor #### Marcelo Sep 14, 2020 Disliked: Cleanliness, staff & service, room comfort o local é maravilhoso, mas o atendimento no hotel é precário, tudo em nome de segurança de COVID, porem esta mesma segurança gera fila em tudo e claro aglomeração. ##### Marcelo Stayed 3 nights in Sep 2020 ### 8/10 Good #### Sergio Sep 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Excelente, com exceção da comida do restaurante. Excelente parque aquático, design! E atendimento muito simpático por parte dos funcionários!! Mas o que não é bom é culinária, que ao condiz com o alto valor das diárias. As opções de pratos de almoço parecem da mesma qualidade de restaurantes mais simples por quilo de bairros. E não era efeito das restrições da pandemia, aos quais todos entendemos. O problema era que a comida era a mesma que poderíamos comer em restaurantes realmente bem baratos, sem muito cuidado ou esmero ou criatividade, condizente com o alto valor da diária do hotel. Também senti falta de comidas típicas de Goiás! Somente uma vez, no café da manhã, seviram algo de Goiás: pamonhas!!! Que estavam muito boas, por sinal. Mas, ao longo dos dias que estivemos lá, não houve nada mais típico de Goiás. Por outro lado, a seleção de sobremesas era excelente! Ou seja, as boas lembranças do restaurante serão da simpatia do atendimento dos funcionários e da qualidade das sobremesas. Outro ponto que falta pouco para ficar excelente é a possibilidade de sermos levados para os demais parques com carona dos carrinhos elétricos. Eles só vão até à praia do Cerrado. Para os demais lugares, somente com o ônibus interno, que passa de 15 em 15 minutos. De qualquer jeito, achamos muito bom o transporte oferecido do jeito que está! ##### Sergio Stayed 3 nights in Sep 2020 ### 4/10 Poor #### Verified traveller Jul 12, 2020 Disliked: Amenities, property conditions & facilities Gostei da possibilidade de ir as piscinas hot park e fontes. Porém, diária cara, quarto térreo com frigobar sem funcionar, o ar condicionado também (trocaram o controle). Solicitei a troca do quarto e negaram ignorando o desejo do cliente. Produtos caros. Almoço com variedade, porém, de baixa qualidade, é nítido o quanto economizam na qualidade dos produtos, motivo pelo qual há muito desperdício pelos hóspedes. Café da manhã é muito bom, porém também pecam na qualidade. Não volto. Não recomendo. Melhor ficar em outro local mais em conta e pagar entrada dos parques. ##### Verified traveller Stayed 1 night in Jul 2020 ### 8/10 Good #### Adriana Mar 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paraíso de água quente Lugar sensacional para descansar e hospedar dentro do complexo é o diferencial. Hotelaria muito boa, quartos amplos, camas confortáveis e grandes, ducha muito boa. Café da manhã e almoço com muitas variedades. Jantar temático extremamente caro para o que oferece. Preço de comida e bebida no complexo também muito elevado. Pelo valor da diária, a toalha de piscina poderia estar incluída sem custo. ##### Adriana Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Sandra Gonzaga Mar 9, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Frustrante! Não recomendo! Senhores, quero fazer a minha avaliação para o Hotel Cristal do Rio Quente Resorts, em Goiás! Frequento este lugar há mais de 30 anos...e tenho certeza, que não virei tão cedo!! Com o preço pago, consigo ir a outros lugares cujo custo benefício será muito melhor!! Fiquei muito contrariada com esta estadia, que está acontecendo, pois chegamos ontem e iremos no domingo! Estamos em 3 quartos, pagos de forma diferente! Já na recepção do Hotel Cristal, não tinha manobrista , parece que tiraram esse serviço! Os quartos são grandes e amplos, modernos...mas no meu caso, Apto.440, do Bloco Agua, a cortina não fecha direito! Sempre fica um canto aberto e a claridade entra com força... hoje, antes das 6 h acordamos com isso.! Se fecha do lado direito, abre no centro fecha ao centro, abre o outro lado... enfim! Com certeza foi cortada errada e ficou menor!! Ah.. logo na entrada nos foi informado que teríamos de pagar o aluguel da toalha! 10 reais pela estadia, por pessoa.. não me incomoda o valor...mas esse serviço deveria estar incluso na diária! E ainda mais...tudo esta sendo cobrado... internet paga... café expresso pago inclusive na hora do café da manhã!! Sinceramente...???As diárias são muito caras pra ter que pagar por tais serviços! Ressalto ainda o péssimo atendimento na piscina do hotel Cristal, pois coitados dos garçons... são poucos pra atender e trazer todos os pedidos! Tudo muito demorado...demais... Ah.. ainda hoje, retornamos ao quarto após o almoço, o ar não estava ##### Sandra Gonzaga Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### John Mar 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hospedagem incrível, serviço de primeira qualidade, funcionários atenciosos. ##### John Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### thyciano Dec 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bom, voltarei em breve ##### thyciano Stayed 3 nights in Nov 2019 ### 8/10 Good #### thiago Nov 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3 noites hotel cristal Muito bom o resorte, porem poderiam colocar mais opcoes de carne no almoço e jantar, ficou repetitivo só contrafile. Preço do jantar acredito que uns 50 reais está de bom tamanho. Parque das fontes espetacular, atendimento tambem. Limpeza dos quartos. Parabéns Poderiam pensar em uma opcao all inclusive, com bebidas e comidas. ![](https://a.travel-assets.com/ugc/hotel-reviews/F5DED6749BBCFAD897B18CDAD2A6987455B0354B1574778078055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B0ABCB8C9D09CCB3200DDFF0574923EA7516AF4C1574778090861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### thiago Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### ALMIR Oct 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel, funcionarios ateciosos, todas as refeiçoes otimas, parques fabulosos. ##### ALMIR Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Oct 5, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very family friendly and welcoming. The food was pretty good for a buffet dinner. ##### Verified traveller Stayed 2 nights in Sep 2019 ### 8/10 Good #### Verified traveller Sep 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comida muito ruim, demais coisas são excelentes! Comida muito ruim, de quase todos os restaurantes dentro do resort: isso é imperdoável. Atendimento e infraestrutura são ótimo. Parte chata é carregar as boias nos brinquedos, deveria ser automático, assim como no Resort de Olimpia/SP que é bem mais barato e pior frequentado que o de Rio Quente. Ar condicionado do quarto é fraco, deveria ser bem melhor/gelado. Adoramos o DJ na piscina. Voltaríamos com certeza, apesar da comida. ##### Verified traveller Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Hotel Resol Ueno](https://www.expedia.ca/Tokyo-Hotels-Hotel-Resol-Ueno.h43265393.Hotel-Information) > > [You & Me Maldives - Adults Only - Premium All-Inclusive](https://www.expedia.ca/Uthurumaafaru-Hotels-You-Me-Maldives.h36035737.Hotel-Information) > > [Japaratinga Lounge Resort](https://www.expedia.ca/Japaratinga-Hotels-Japaratinga-Lounge-Resort.h29967771.Hotel-Information) > > [Chateau Lacombe Hotel](https://www.expedia.ca/Edmonton-Hotels-Chateau-Lacombe-Hotel.h10995.Hotel-Information) > > [All Inclusive Resorts and Hotels in Hawaii](https://www.expedia.ca/Destinations-In-Hawaii-All-Inclusive-Hotel.0-0-d213-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Marystown](https://www.expedia.ca/Marystown-Hotels.d602123.Travel-Guide-Hotels) > > [Hotels in North York](https://www.expedia.ca/North-York-Toronto-Hotels.0-n6070426-0.Travel-Guide-Filter-Hotels) > > [Hotels in Montreal](https://www.expedia.ca/Pierre-Elliott-Trudeau-Intl-Airport-Hotels.0-aYUL-0.Travel-Guide-Filter-Hotels) > > [Dreams Los Cabos Suites Golf Resort & Spa - All Inclusive](https://www.expedia.ca/Los-Cabos-Hotels-Dreams-Los-Cabos-Suites-Golf-Resort-Spa.h117968.Hotel-Information) > > [Hotel das Cataratas, A Belmond Hotel, Iguassu Falls](https://www.expedia.ca/Foz-Do-Iguacu-Hotels-Hotel-Das-Cataratas.h53288.Hotel-Information) > > [Hotels in West End](https://www.expedia.ca/West-End-London-Hotels.0-n6144914-0.Travel-Guide-Filter-Hotels) > > [Hotels in Fox Creek](https://www.expedia.ca/Fox-Creek-Hotels.d181739.Travel-Guide-Hotels) > > [Holiday Inn Paris - Montmartre by IHG](https://www.expedia.ca/Paris-Hotels-Holiday-Inn-Paris-Montmartre.h44828.Hotel-Information) > > [Fitzpatrick Castle Hotel](https://www.expedia.ca/Dublin-Hotels-Fitzpatrick-Castle-Hotel.h1152602.Hotel-Information) ### Flights > [Flights from London (YXU) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yxu/yyz/london-to-toronto) > > [Flights from Sudbury (YSB) to Boston (BOS)](https://www.expedia.ca/lp/flights/ysb/bos/sudbury-to-boston) > > [Flights from Fort McMurray (YMM) to Comox (YQQ)](https://www.expedia.ca/lp/flights/ymm/yqq/fort-mcmurray-to-comox) > > [Lufthansa](https://www.expedia.ca/Lufthansa-Flights.cLH.Travel-Guide-Airlines) > > [Flights from Seattle (SEA) to Dallas (DFW)](https://www.expedia.ca/lp/flights/sea/dfw/seattle-to-dallas) > > [Flights from Vancouver (YVR) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yvr/hnl/vancouver-to-honolulu) > > [Flights from Toronto (YYZ) to Johannesburg (JNB)](https://www.expedia.ca/lp/flights/yyz/jnb/toronto-to-johannesburg) > > [Flights from Stanfield Intl. to YTO-All Airports](https://www.expedia.ca/lp/flights/yhz/yto/halifax-to-toronto) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) ### Cars > [Car rentals in Calgary](https://www.expedia.ca/Car-Rentals-In-Calgary.d178245.Car-Rental-Guide) ### Activities > [Things to do in Fort Erie](https://www.expedia.ca/Things-To-Do-In-Fort-Erie.d8119.Travel-Guide-Activities) ### Packages > [Eclipse Nordic Hot Springs](https://www.expedia.ca/Eclipse-Nordic-Hot-Springs-Whitehorse.d553248621591002844.Vacation-Attraction) > > [Hampton Beach](https://www.expedia.ca/Hampton-Beach-Hampton.d183565.Vacation-Attraction) > > [Cabo San Lucas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/180032/Cabo-San-Lucas) > > [Isla Mujeres](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/7925/Isla-Mujeres) ### General > [Visit Luxembourg](https://www.expedia.ca/Luxembourg.dx103)