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Reviews of Tugcu Hotel Select

4 out of 5
Tugcu Hotel Select
Celal Bayar Cad. No:195 Osmangazi, Bursa, Bursa

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 65 reviews" "
Rating 8 - Good. 21 out of 65 reviews" "
Rating 6 - Okay. 7 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 5 out of 65 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the centre, a short walk (uphill) to the bazaar, shopping and the historic district
Stayed 2 nights in Mar 2022

8/10 Good

Peter M K Hanafi Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! I have security concerns!!
There is a security problem with this hotel! STAY AWAY!! We arrived at night and went to our room locked it. A bit after we went to bed we heard someone open the door and enter our room! we were both shocked and ran to the door and force closed it!! someone was yelling that this is my room. When I went to the reception the attender with a laughing face said that some one who was staying in the room the night before had forgotten to hand-in their key and returned to the room with out talking to the reception!! Funnily, even though we had locked the door with a lock, it was still possible to unlock it from outside with a normal card! I asked for a new room, the second one was smelling smoke! They gave us yet another room, and after 20 mins another person entered our room. This was the moment I got very angry and went to the reception. Somehow the original receptionist had disappeared and the new guy said he was sorry for what happened but he could not do much!! We left immediately! Funny is that I called hotels.com and asked them to handle the case. They tried to contact the staff at the hotel, but the receptionist did not speak a word of English. Now after 5 days, I received an email from hotels.com that they are unable to communicate with the hotel, and so they cannot refund my booking fee!! Hotels.com has asked me to contact the hotel and ask them to confirm cancellation!!!
Stayed 1 night in Dec 2021

6/10 Okay

Nada

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from anna on Dec 21, 2021
Thanks a lot

8/10 Good

Adnan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel!
Hotel better than expected or shown in pictures. Breakfast is great. service is very friendly. Staff were very helpful both day and night shift, especially ANA and another night shift lady whom i did not get her name. thanks to all!
Stayed 1 night in Nov 2021
Response from anna on Dec 2, 2021
You are always welcome

2/10 Terrible

SULIMAN, Ankara

Disliked: Staff & service, amenities, property conditions & facilities
Id like the bed it's comfortable but the staff isn't friendly. They are angry and unfriendly. And i cant control of the air conditioning
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2020

8/10 Good

Islam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
Perfect hotel, very clean and comfort room, breakfast is poor but very good for the budget , I recommend
Stayed 1 night in Sep 2020

8/10 Good

Ronan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the reception were very friendly and helpful. Location was realitively central and good and overall clean and good hotel. Th breakfast was not great but aside from that a good stay
Stayed 2 nights in Aug 2020
Response from Halil on Aug 15, 2020
Thank you for choosing us on your visit at Bursa. We do serve breakfast as open buffet normally, but on this pandemic situation and in force of the government rules, we have to serve the breakfast as recommended and directed by yhe health regulation rules. hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

2/10 Terrible

lamyaa, kuwait

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too small and the bathroom not clean. We asked for a napkin they don’t have from mothers
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
average hotel, expensive for what you actually get. Parking on the street was very difficult.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Hotel central, camere confortabile, linistite si curate!
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good will visit this hotel next time. But breakfast need improvement. Same menu for 3 days

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

MAZEN M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

4/10 Poor

Nouf, jeddah

Disliked: Cleanliness, property conditions & facilities, room comfort
Our last time to stay in this hotel
We stayed her almost three times before, this was the worst, they give us aback front room with a view of a/c machine and a tiny room with two bed and extra bed which made the room smaller and we can't move around!!! Then we have to open tge window sice tge a/c in winter mode so we have listened to the noise of the machine all night long me and my kids!!! The bathroom was not clean well and there alot of ant!!! They even don't want to keep the baby stroller in the lobby since really there is no room ! It will be the last time to stay in this hotel .

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hi
Its nice and i booked three nights but stay only two nights as my business finish fast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and I really enjoyed staying in this hotel. Actually I did recommend it to my brother and he stayed in this hotel and liked it as well!

10/10 Excellent

Abdumenem, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesum trip
I liked staying in this hotel. i recomended.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
a nice stay
It was a nice stay. The staff was friendly. The deluxe room was spacious although the carpets had previous stains and thr quilt was not very comfortable. The view was decent. The breakfast could have been more diverse but the restaurant food was really nice.

10/10 Excellent

Jean Farquhar, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Stay in Bursa
We stayed here for two days on our way back to Istanbul and found the staff to be charming and helpful. The room was very clean and quite large, the breakfast excellent. It is a business hotel and has on site parking. It is convenient to walk to the old city and the bazaar. It was also very easy to get onto the road to Istanbul without having to fight too much city traffic.

8/10 Good

samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche de toutes les commodités
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tek yıldız
Odalardaki Ses yaltımı merkez konumundaki otel için yok denilecek türden bütün gece ambulans ve trafik gürültü korna sesinden rahatsız olabilirsiniz. Cam pencere kapalıyken. Gece aynı şekilde yan odadaki misafirin tv seslerini duyabilirsiniz. Arap müşteriler çoğunluk. Resepsiyondaki Beyfendi sempatik güler yüzlü fakat kaplumbağa yavaşlığında ilerliyor. Benim
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Günstig ist nicht immer Gut
Zum Übernachten ausreichend, Zimmer für die Jahreszeit zu warm, nach öffnen des Fensters leider sehr starke Geräusche der Klimaanlage in der Hotelanlage. Hauseigener Restaurant existiert nicht wie in der Beschreibung, nur Roomservice bis 23 Uhr, die Matratzen waren leider nicht zufriedenstellend viel zu weich und nicht komfortable, für eine Nacht Übernachtung kann man es gerade noch akzeptieren, länger Aufenthalte kann ich es nicht unbedingt empfehlen, Preis war Absolut ok, wenn jemand keine grossen Erwartungen hat und etwas Preisgünstiges sucht ist hier richtig.
Stayed 1 night in Mar 2022

10/10 Excellent

Enis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from anna on Dec 27, 2021
thank you :) you are always welcome

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주괜찮았어요. 시내중심에 있고요. 가성비가 좋았어요. 서비스도맘에들고요.
방에서 본 전경
Stayed 1 night in Mar 2021

8/10 Good

Erkan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Haydar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Jan 2021

8/10 Good

H.K, Kiel/Lübeck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War gut gepflegt. Personal selber war freundlich. Aber der Chef des Personals am Frühstücksbüffe war noch entwicklungsbedürftig.
Stayed 1 night in Aug 2020

10/10 Excellent

Geanam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

ÖZGÜN

Liked: Cleanliness
Stayed 1 night in Aug 2020

10/10 Excellent

Ömer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eksiksiz
Odaları temiz merkeze yakın otel bölgedeki en iyi otellerden
Stayed 1 night in Mar 2020

10/10 Excellent

Morsli

Stayed 2 nights in Oct 2019

10/10 Excellent

Esam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائع
ممتازة
Stayed 3 nights in Mar 2019
Response from Tugcu on May 1, 2019
Thank you very much sir

8/10 Good

bülent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bursa seyahati
Otelin personeli güler yüzlü görülecek yerler hakkında özverili bir şekilde yardımcı olmaları hoşumuza gitti ayrıca birçok yere ylaşım açısından konumu çok iyi odalar iyi dekore edilmiş beğendik
Stayed 1 night in Nov 2018

4/10 Poor

MUSAID

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2018

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
اوتل جيد وفِي مركز المدينة
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
çok iyi...
oda genişliği, temizlik, kahvaltı, ulaşım imkanları süper...
Stayed 2 nights in May 2018

10/10 Excellent

Muhammed mevlüt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerçekten kalınabilecek bir yer
Çok güzel ve temiz bir otel teşekkürler tuğcu hotel ve personeli teşekkürler hotels.com
Stayed 1 night in Mar 2018

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Besim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

cihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ihsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Hakan KUMOVA on Apr 11, 2018
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SOKAKTA YATIN BURDA KALMAYIN !!
Saçma sapan bir otel,valedeki görevli arkadaş dışında tüm çalışanlar bırakın hizmet sektöründe değil,hayvancılık ile uğraşsalar hayvanlara acırım,o derece yani..
Stayed 1 night in Jan 2018