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Reviews of Hotel Jacobeo

1 out of 5
Hotel Jacobeo
San Juan, 24, Burgos, Burgos City

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

M G

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor hotel in Burgos
It was 8 degrees outside and no heating on in the hotel. The bedroom and bathroom were very çold. The shower was quite high and the access narrow. Two windows in the room were only 4 or 5 inches wide and only led to adjacent rooms. The bed was small and had a thin mattress so not comfortable. The breakfast room was also cold and breakfast options were poor. I would never stay there again.
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in the center
Great location in the center, pleasant helpful service, clean though somewhat spartan room, clean bathroom, limited buffet breakfast. Near to #2 bus to/from the train station.
Stayed 3 nights in Apr 2022

10/10 Excellent

Babs, Brighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre but Easy to drive to .But be aware need to buzz public operator to gain car street access and there are only 2 (tightly squeezed) parking spots 12Euro.. Plaza Mayor underground is only 5mins walk.Blue street bays are free after hrs/wkends. 3rd stay always had roomy single rooms. 20 min riverside walk to San Amaro Pool (25m laned outside summer ) 4.30E and sports centre. All of Burgos' cultural attractions are even nearer
Stayed 1 night in Aug 2020
Response from Reception on Aug 15, 2020
Dear customer, Thank you very much for your kind review of our Hotel Jacobeo. We are very glad to know that you enjoyed your stay in Burgos. We look forward to see you soon! Best regards, HOTEL JACOBEO FRONT OFFICE

8/10 Good

MARCO ANTONIO

Stayed 1 night in May 2023

8/10 Good

María del Mar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from RECEPCIÓN HOTEL JACOBEO on Apr 4, 2023
Estimada María del Mar,Muchísimas gracias por su excelente valoración acerca de su estancia en nuestro Hotel Jacobeo. Nos alegra mucho saber que haya disfrutado de sus días en Burgos y apreciado nuestros servicios e instalaciones. ¡Un cordial saludo y hasta la próxima!

10/10 Excellent

Maria

Stayed 1 night in Nov 2022

10/10 Excellent

JOSE RAMÓN

Stayed 2 nights in Oct 2022

2/10 Terrible

Gabriela

Stayed 1 night in Jul 2022

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien mais..
Chambre propre lit confortable, en revanche salle de bain petite et surtout pas de fenêtre donnant sur l’extérieur .
Stayed 1 night in Jun 2022

10/10 Excellent

Pirjo Leena

Stayed 1 night in May 2022

2/10 Terrible

Gemma

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from Recepción on Sep 3, 2020
Estimado cliente, Muchas gracias por su valoración acerca de su estancia en nuestro Hotel Jacobeo. Nos alegra mucho saber que haya disfrutado de sus días en Burgos y apreciado nuestros servicios e instalaciones. Un cordial saludo, RECEPCIÓN HOTEL JACOBEO

4/10 Poor

francisco javier

Stayed 1 night in Aug 2020
Response from Recepción on Aug 31, 2020
Estimado Francisco Javier, Muchas gracias por su comentario acerca de nuestro Hotel Jacobeo. Lamentamos mucho que su estancia en el hotel no fuera lo esperado, su comentario nos ayuda a seguir mejorando. Un cordial saludo, RECEPCIÓN HOTEL JACOBEO

8/10 Good

Teresa

Stayed 1 night in Aug 2020
Response from Reception on Aug 23, 2020
Estimada Teresa, Muchísimas gracias por su excelente valoración acerca de su estancia en nuestro Hotel Jacobeo. Nos alegra mucho saber que haya disfrutado de sus días en Burgos y apreciado nuestros servicios e instalaciones. Un cordial saludo, RECEPCIÓN HOTEL JACOBEO

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à dire, c’était un endroit sympa, en plein milieu d'un quartier plutôt vivant. Vu le prix, nous avons trouvé que c'était même exceptionnel.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019