Find hotels near Brookside Mall, Loudon from CA $119

"The pool and spa were nice, but unfortunately our overall experience was disappointing. Within 10 minutes, we had to kill four huge spiders in the room, which was very unsettling. The bathtub drain plug was broken, so I wasn’t able to give my 2-year-old a bath. On top of that, when I turned on the bathroom sink, the faucet handle piece that screws on fell of and was so stripped it wouldn’t stay on. I also asked for a late checkout and was told I could stay until 12 PM, but I was never informed there would be an additional fee. After checking out, I was charged $100 for the late checkout. Had I been told about the charge beforehand, I would have left at the original checkout time. The people upstairs from us were also stomping their feet until 4am. Overall, the property has potential, but the maintenance issues and lack of communication regarding fees made for a frustrating stay."

"Great stay!"

"The room and the rest of the property was clean, Staff was polite, friendly and knowledgeable."

"The bacon was perfect and the pancakes a treat but the eggs were less than stellar. Well maintained property with a friendly and courteous staff. A 2nd chair would be nice but would probably crowd the room Overall, a pleasant choice."

"Clean room, friendly staff; lots of parking "

"Very responsive and helpful. "

"Exceptional place beautiful landscape and very relaxing"

"The stay itself was fine, but getting 16,000 emails asking me to rate my stay is not. I would have rated it a lot higher if I hadn't gotten so many emails about it. "

"Excellent experience. Loved the place. The space and the service."