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Reviews of Hampton Inn Bonita Springs/Naples-North

2.5 out of 5
Hampton Inn Bonita Springs/Naples-North
27900 Crown Lake Blvd, Bonita Springs, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 449 out of 718 reviews" "
Rating 8 - Good. 191 out of 718 reviews" "
Rating 6 - Okay. 45 out of 718 reviews" "
Rating 4 - Poor. 21 out of 718 reviews" "
Rating 2 - Terrible. 12 out of 718 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and I would book again. Only minor things that needed maintenance like the plug on the night table wasn't working but maintenance came over right away with an offered a power strip. The barn door to the bathroom wasn't working, it scrapes on the floor so it's loud to open/close and it doesn't open/close all the way. Like I said, minor issues but these should be fixed if staff reported it. Otherwise, the view from the breakfast area was nice, the pool was nice, clean and quiet rooms, easy parking, great location.
Stayed 2 nights in May 2024
Response from Jocelyn on May 20, 2024
Thank you so much for your review!

10/10 Excellent

Janiris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from B on May 18, 2024
Thank You

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, amenities
Very nice!
Stayed 1 night in May 2024
Response from B on May 18, 2024
Thank You

10/10 Excellent

charles w.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about it.
Stayed 1 night in Apr 2024
Response from B on May 18, 2024
Thank You

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from B on May 18, 2024
Thank You

10/10 Excellent

Carol

Stayed 1 night in Jan 2024
Response from B on May 22, 2024
Thank You

4/10 Poor

Lorrie

Stayed 1 night in Apr 2024
Response from B on May 18, 2024
Thank You

10/10 Excellent

Leroy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Shower! Very clean property!
Stayed 1 night in Apr 2024
Response from Jocelyn on Apr 25, 2024
Thank you for your review. We hope to see you again here at the Hampton Inn Bonita Springs.

10/10 Excellent

Raymond

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate. Friendly staff. Comfortable beds. What else would you need?
Stayed 2 nights in Apr 2024
Response from Jocelyn on Apr 25, 2024
Thank you for your review. We hope to see you again here at the Hampton Inn Bonita Springs.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to dining.
Stayed 1 night in Apr 2024
Response from Jocelyn on Apr 25, 2024
Thank you for your review. We hope to see you again here at the Hampton Inn Bonita Springs.

10/10 Excellent

Linda Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely pleased with the hotel. Very clean, well run. Staff couldn't have been nicer. Breakfast offers a wide variety of choices. We will definately be back.
Stayed 1 night in Apr 2024
Response from B on Apr 17, 2024
Thank You

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk is excellent and I would like to give a special mention to Besim, who was extremely professional, friendly and efficient on our arrival.All personnel were very professional
Stayed 3 nights in Apr 2024
Response from B on Apr 13, 2024
Thank you

10/10 Excellent

Robert Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights and 3 days to celebrate my Dad's 80th Birthday and the Hotel was accommodating to our stay. Clean rooms, stocked with toiletries, and the housekeeping of room for both nights. Full breakfast and had a great variety of selections. I would have liked to see more tables set up to eat breakfast especially on weekends when it can be busier. Overall I rate our stay an Excellent. Highly recommend!
Stayed 2 nights in Apr 2024
Response from B on Apr 17, 2024
Thank You

10/10 Excellent

Robert Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Response from B on Apr 11, 2024
Thank You

8/10 Good

Robert Eugene

Stayed 1 night in Apr 2024
Response from B on Apr 11, 2024
Thank You

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from B on Apr 11, 2024
Thank You

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
Great Free breakfast Laundry on property Room clean Only complaint is that the shower head was corroded .
Stayed 3 nights in Mar 2024
Response from B on Apr 11, 2024
Thank You

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Very nice property and within walking distance to shopping/dinning
Stayed 4 nights in Mar 2024
Response from Jocelyn on Apr 1, 2024
Thank you so much for your review!

10/10 Excellent

Bony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Mi habitacion era en el piso 3. Muy silenciosa. Buen servicio y el desayuno muy completo. Me volveria a hospedar
Stayed 1 night in Mar 2024
Response from B on Apr 11, 2024
Thank You

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jocelyn on Apr 1, 2024
Thank you

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big king room with comfortable bed and a microwave.
Stayed 1 night in Mar 2024
Response from B on Mar 19, 2024
Thank you

10/10 Excellent

nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Oct 2023
Response from B on Mar 13, 2024
Thank You

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from B on Mar 13, 2024
Thank You

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! Front desk staff were great. The place is clean and breakfast was very good too. Carpet in room needs changing but the front desk attendant indicated that they will be upgrading this fall. 👍
Stayed 2 nights in Feb 2024
Response from B on Mar 6, 2024
Thank You

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and lovely welcome. Great parking and close to immediate needs, restaurants, bars and service stations.
Stayed 1 night in Feb 2024
Response from B on Mar 6, 2024
Thank You

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in the Sun
We enjoyed our stay! Staff was very friendly and helpful. Morning breakfast had lots of variety. Location was close to many activities to do!
Stayed 7 nights in Feb 2024
Response from B on Feb 18, 2024
Thank You

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from B on Feb 18, 2024
Thank you

10/10 Excellent

Dale

Stayed 1 night in Feb 2024
Response from B on Feb 17, 2024
Thank You

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always know what to expect when you stay at Hilton property!
Stayed 1 night in Feb 2024
Response from B on Feb 12, 2024
Thank You

8/10 Good

Deborah

Stayed 1 night in Feb 2024
Response from B on Feb 12, 2024
Thank You

10/10 Excellent

Barbara

Stayed 2 nights in Feb 2024
Response from B on Feb 12, 2024
Thank You

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Great option near relatives. Superior buffet breakfast compared to many included hotel breakfasts. Bathroom had a little damage, but nothing major. Hotel uses single-use plastic in wastebaskets and around cups.. and in breakfast buffet.
Stayed 2 nights in Feb 2024
Response from B on Feb 12, 2024
Thank You

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities
Good place with good breakfast
Stayed 2 nights in Feb 2024
Response from B on Feb 12, 2024
Thank You

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall perfect for business and close to a great beach for pleasure.
Stayed 4 nights in Jan 2024
Response from B on Feb 12, 2024
Thank You

8/10 Good

Henrita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is only one washing machine for the entire building…
Stayed 3 nights in Jan 2024
Response from B on Feb 12, 2024
Thank You

10/10 Excellent

Henriette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and easy check in
Stayed 2 nights in Jan 2024
Response from B on Feb 12, 2024
Thank You

4/10 Poor

LUIS

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
It was terrible, the room had a very strong musty, dusty smell. The A/C did not worked well, in the early morning it turned off and did not turn on again. The shower did not drain the water and remained stagnant, when going to bed the bed had hairs. Very disappointed since we had gone before and it was not like that. The hotel has fallen into disrepair.
Stayed 1 night in Jan 2024
Response from B on Feb 12, 2024
Thank You for your feedback. We will look into the issues you mentioned.

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Dennis

Stayed 2 nights in Jan 2024
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from B on Jan 15, 2024
Thank You

8/10 Good

Salomon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Dec 2023
Response from B on Jan 15, 2024
Thank You

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from B on Jan 15, 2024
Thank You

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Ashlee

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2023
Response from B on Jan 15, 2024
Thank You

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Staff incredibly friendly, breakfast Great, internet access, great parking.
Stayed 3 nights in Dec 2023
Response from B on Dec 27, 2023
Thank You

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from B on Dec 27, 2023
Thank You

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area and cleanliness
Stayed 3 nights in Dec 2023
Response from B on Dec 27, 2023
Thank You