Title: Staying Cool at Rotunda (Aparthotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=575&destination=Birmingham%2C+England%2C+United+Kingdom&selected=2867221&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Staying Cool at Rotunda ## Photo gallery for Staying Cool at Rotunda ![Penthouse, 2 Bedrooms, Balcony | Balcony - Staying Cool at Rotunda (Birmingham)](https://images.trvl-media.com/lodging/3000000/2870000/2867300/2867221/a99744b5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 1 Bedroom (Clubman) | View from room - Staying Cool at Rotunda (Birmingham)](https://images.trvl-media.com/lodging/3000000/2870000/2867300/2867221/a558042c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Staying Cool at Rotunda (Birmingham)](https://images.trvl-media.com/lodging/3000000/2870000/2867300/2867221/53379f0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Staying Cool at Rotunda (Birmingham)](https://images.trvl-media.com/lodging/3000000/2870000/2867300/2867221/5bc8a813.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms (Maxi) - Staying Cool at Rotunda (Birmingham)](https://images.trvl-media.com/lodging/3000000/2870000/2867300/2867221/722d016e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Right in the heart of Birmingham City Centre, Staying Cool at Rotunda offers a chic retreat with dry cleaning services, a snack bar/deli, and free in-room WiFi. Enjoy the helpful staff's top-notch service while taking advantage of concierge services and meeting rooms – guests rave about their exceptional experience. ## Reviews 9.0 Wonderful ## Popular amenities - Kitchen - Washer - Dryer - Free WiFi - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=2867221&PinnedHotelID=2867221&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=2867221&PinnedHotelID=2867221&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=2867221&PinnedHotelID=2867221&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=2867221&PinnedHotelID=2867221&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2867221&PinnedHotelID=2867221&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2867221&PinnedHotelID=2867221&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2867221&PinnedHotelID=2867221&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2867221&PinnedHotelID=2867221&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Studio ![Studio](https://images.trvl-media.com/lodging/3000000/2870000/2867300/2867221/ec83998b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio - City view - 387 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Apartment, 1 Bedroom (Clubman) ![Apartment, 1 Bedroom (Clubman)](https://images.trvl-media.com/lodging/3000000/2870000/2867300/2867221/bd730084.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (Clubman) - City view - 581 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Apartment, 2 Bedrooms (Maxi) ![Apartment, 2 Bedrooms (Maxi)](https://images.trvl-media.com/lodging/3000000/2870000/2867300/2867221/11b61ba2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (Maxi) - City view - 732 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds ### View all photos for Penthouse, 2 Bedrooms, Balcony ![Penthouse, 2 Bedrooms, Balcony](https://images.trvl-media.com/lodging/3000000/2870000/2867300/2867221/1bd948c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms, Balcony - City view - 904 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds ## You may also like Ad ![Daily full breakfast (GBP 16 per person)](https://images.trvl-media.com/lodging/2000000/1370000/1364200/1364132/c1da553d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Birmingham West Hotel West Bromwich - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Staying-Cool-At-Rotunda.h2867221.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Staying-Cool-At-Rotunda.h2867221.Hotel-Information) ## About the area Located in Birmingham City Centre, a neighborhood in Birmingham, Staying Cool at Rotunda is in a shopping district and near a metro station. Bullring & Grand Central and Broad Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or Villa Park. [Visit our Birmingham travel guide](https://www.expedia.ca/Birmingham.dx6023342) [View more Aparthotels in Birmingham](https://www.expedia.ca/Birmingham-Apart-Hotels.d6023342-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.47847%2C-1.89520&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5B9sCaiub-s6E3HJBegtR5PJNzU=) Rotunda, 150 New Street, Birmingham, England, B2 4PA ### What's nearby - ![High Street](https://images.trvl-media.com/place/6224805/c2fa2322-e0b1-4463-a54f-da5fcf7985a6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) High Street 1 min walk \- 0.2 km - ![Bullring & Grand Central](https://images.trvl-media.com/place/6084073/64583c6c-cbb6-4ff0-bbdc-4827cfa15c88.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bullring & Grand Central 2 min walk \- 0.2 km - ![The Mailbox](https://images.trvl-media.com/place/6133263/8e0240eb-8ad1-4408-a160-1a5a71763fb3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Mailbox 7 min walk \- 0.7 km - ![Birmingham Town Hall UK](https://images.trvl-media.com/place/6164483/451f8c3e-7a24-4cbe-b896-c82c63a766cb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Broad Street 12 min walk \- 1.0 km - ![International Convention Centre](https://images.trvl-media.com/place/6084097/15184c57-3317-45ff-8dec-6a09ed14bbdf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) International Convention Centre 13 min walk \- 1.2 km ### Getting around - Birmingham New Street Station 2 min walk - Corporation Street Tram Stop 3 min walk - Birmingham Airport (BHX) 31 min drive ### Restaurants - EL&N 6 min walk - BLANK STREET 2 min walk - Bill’s Bullring Restaurant 3 min walk - Pret A Manger 3 min walk - Nando's 2 min walk ## About this property ### Staying Cool at Rotunda This aparthotel features a snack bar/deli, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like an espresso maker and bathrobes. Weekly housekeeping is available. Staying Cool at Rotunda offers 25 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly. ### Awards and affiliations Eco-Certified Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Interior](https://images.trvl-media.com/lodging/13000000/12620000/12617600/12617521/5fc2fb7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staycity Aparthotels , Birmingham, City Centre Birmingham City Centre - Kitchen - Free WiFi - Air conditioning - Laundry 8.6 Excellent 1,217 reviews CA $100 CA $120 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=12617521&PinnedHotelID=12617521&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17740000/17730400/17730321/eca93aef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Birmingham - City Centre by IHG Birmingham City Centre - 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Apr 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=22770763&PinnedHotelID=22770763&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=2867221&PinnedHotelID=2867221&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2867221,12617521,17730321,11450969,5094770) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Offsite parking; discounts available - Wheelchair-accessible parking available ### Family friendly - Free crib ### Kitchen - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop ### Dining - Snack bar/deli ### Bedrooms - Premium bedding - Rollaway/extra bed: GBP 15 per stay ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - 32-inch flat-screen TV with digital channels ### Laundry - Dry cleaning/laundry service - Laundry detergent - Laundry facilities - Washer/dryer ### Work spaces - Laptop workspace - Meeting rooms ### Comfort - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### Services and conveniences - Blackout drapes - Concierge services - Iron/ironing board - Limited-hour front desk - Luggage storage - Multilingual staff - Tour and ticket assistance - Weekly housekeeping ### Location highlights - In a shopping district - In the city center - Near a metro station - Near a train station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 100% renewable energy - 21 floors - 25 units - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Built in 1965 - Double-glazed windows - Eco-friendly cleaning products used - Eco-friendly toiletries - Electric car charging station - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Recycling - Reusable cups - Reusable tableware - Solar energy - Soundproofing - Water-efficient showers - Water-efficient toilets - Wind energy ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Express check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 15.0 per stay Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 500 per stay We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: GBP 15.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property uses wind and solar energy, plus eco-friendly cleaning products Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Staying Cool Rotunda Birmingham Staying Cool Rotunda Staying Cool At The Rotunda Hotel Birmingham Staying Cool At Rotunda Staying Cool at Rotunda Aparthotel Staying Cool at Rotunda Birmingham Staying Cool at Rotunda Aparthotel Birmingham ## Frequently asked questions ### Is Staying Cool at Rotunda pet-friendly? ### What time is check-in at Staying Cool at Rotunda? ### What time is check-out at Staying Cool at Rotunda? ### Where is Staying Cool at Rotunda located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Staying Cool at Rotunda Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 400 8 - Good 126 6 - Okay 32 4 - Poor 11 2 - Terrible 18 ## Reviews Verified ### 10/10 Excellent #### Robert May 18, 2024 Liked: Cleanliness, property conditions & facilities, communication Fabulous views.very friendly reception. ##### Robert Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### iweta Oct 18, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Absolutely love this penthouse all clean and perfect stay ##### iweta Verified ### 10/10 Excellent #### Susan Mar 11, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing property - fully equipped, spotlessly clean, wonderful front desk team. ##### Susan Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### Thomas Mar 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nicely located centrally around Birmingham New Street Station, easily walkable from there. Lots of nice shops around ##### Thomas Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Graeme Sep 1, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Such a fun and special place to stay. A lovely well designed room. Excellent kitchen and super comfy bed. We definitely book again! ##### Graeme Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Miss Rebecca Feb 17, 2024 Liked: Cleanliness, room comfort, communication #### Great location Superb location right in the centre and only a couple of mins from the train station. View from the room was amazing. The oranges and muslie were perfect for breakfast ##### Miss Rebecca Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Ian Dec 14, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Easy walking distance of New St station and very close to the Bull Ring shopping area and the city centre. ##### Ian Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### ROBBIE Jan 16, 2024 Liked: Cleanliness, room comfort, communication We spent one night at this property. It is in a great location and close to the train station. It was a very comfortable room and the little extras, like coffee beans, oatmeal and oranges were very appreciated. ##### ROBBIE Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### TOM Jun 14, 2024 Liked: Cleanliness, room comfort, communication #### The views …. Wow Views were amazing. The lady who checked me in was extremely personable and seemed happy at her work. Made for an enjoyable experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/B6557E9C58391C749B96C36AFEB8BB2E4AD388381718368986520.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A276DA6C5AF2F11DC1D7C46C7AB9D59D93F099191718368986378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TOM Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Angharad Jul 5, 2024 Liked: Cleanliness, room comfort, communication #### Lovely staff and modern studio/apartments Great location, lovely staff. Original room was too warm for me so they quickly moved me to a cooler room without issue. Highly recommend. ##### Angharad Stayed 1 night in Jul 2024 Verified ### 8/10 Good #### Satya May 6, 2024 Liked: Cleanliness, room comfort, communication #### 17th floor apartment in a great location Nice apartment with a great view. Comfy beds and modern furniture in the sitting area. It looked a little bit tired and worn in places but the staff were great. Location is excellent. ##### Satya Stayed 1 night in May 2024 Verified ### 8/10 Good #### K Oct 6, 2023 Liked: Cleanliness, room comfort, communication #### Amazing accommodation Absolutely amazing hidden gem. Ideally located for the train station, shopping and close to restaurants and bars. Couldnt of asked for anything better. The studio apartments are fabulous for short stay, everything you could possibly want or need, amazing views over Birmingham and the beds are literally so comfortable. Fantastic stay, wouldn't go anywhere else now 🙂 ##### K Stayed 1 night in Sep 2023 Verified ### 8/10 Good #### ALA Jul 2, 2024 Liked: Cleanliness The location was excellent. It was a basic apartment hotel with no additional services, just a simple check-in process with limited hours. The room was nice and clean, but the view was unimpressive. ##### ALA Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Verified traveller May 11, 2024 Liked: Cleanliness, room comfort, communication #### Excellent apartment Really impressed with the stay. Loads of nice touches in a very well maintained apartment. I was on the 17th floor. Great views. Very welcoming reception. Favourite bit was the supplied oranges and juicer. ##### Verified traveller Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Heath Oct 27, 2023 Liked: Cleanliness, room comfort, communication #### Amazing views all over Birmingham An amazing stay once again. I've stayed here on two previous occasions. I forgot how good the view is! The property is always clean and well maintained. I had to request by text message the WiFi codes, but they were sent with 30 minutes of my request. It's a great location when travelling by train into Birmingham ![](https://a.travel-assets.com/ugc/hotel-reviews/9D15E0630482803D4F190897065EF809CF56B2E31698400375322.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/770898285DE0579D0A8DBF8B44D19EC946BACE2E1698400419662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Heath Stayed 1 night in Oct 2023 Verified ### 8/10 Good #### Richard Mar 4, 2024 Liked: Cleanliness, room comfort, communication #### Spectacular view in the centre of Birmingham Clean, comfortable hotel right in the centre of Birmingham with amazing views over the city. The room could do with a bit of a facelift, but there were some nice touches, including fresh oranges in the fridge! A minor glitch with a minibar charge was promptly and efficiently resolved. This is definitely my first choice hotel for business trips to Birmingham. ##### Richard Stayed 1 night in Feb 2024 Verified ### 8/10 Good #### OVIE Jun 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Rotunda is an excellent accommodation in the heart of Birmingham. Just right at the Centre of everything. Room cleanliness and organization is second to none. The reception kept me informed at all times and always behind his/her WhatsApp handle to provide guest with needed assistance. Mini bar is well stocked with necessary items and towels on constant supply. I felt safe staying at Rotunda and hope to come again. ##### OVIE Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Neil Aug 4, 2024 Liked: Cleanliness, room comfort, communication #### Above and Beyond. I have stayed in a lot of hotels around the world - but the staff here were as helpful and attentive as the best. Immediate response to my questions - especially opening the washing machine and hanging it up to dry. Above and beyond. First rate customer service. ![](https://a.travel-assets.com/ugc/hotel-reviews/BB51CDF6D197346FED18D473F923BE374E41B56F1722786265220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Neil Stayed 17 nights in Jul 2024 Verified ### 2/10 Terrible #### KISSHANA May 7, 2024 Liked: Communication Disliked: Cleanliness, property conditions & facilities There was numerous wear and tear within the apartment. The apartment smelt musky on arrival. Bathrobes were dirty, hairs on the bed and internet connection was poor. Staff were friendly. ##### KISSHANA Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Ravinder Jun 27, 2024 Liked: Cleanliness, room comfort, communication #### So many small 'wow' factors in just a single stay I was so impressed. The pre check-in and check-in comms was clear and proactive. I loved all the small gestures and notes in the room and really appreciated all the care and thoughfulness given it was a super-hot day .... you went and opened windows, drew the curtains and put the fan on so that I would be comfortable when I entered the room. Amazing. All the staff were also so friendly and helpful. I'll be back next time I need overnight stay in B'ham. ##### Ravinder Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Laurence Dec 8, 2023 Liked: Cleanliness, room comfort, communication #### Nice room, great location Could have used instructions on how to find the front door in the confirmation email. And I had one day when I seem to have needed to shower when the in-room water heater was shut down. I did find instructions for how to restart it, but it takes close to an hour to get hot water again. Housekeeping let me shower in a nearby unoccupied room so I could make my appointment. These were minor issues though. The location right in the middle of town was very convenient, and the room was nice. ##### Laurence Stayed 5 nights in Dec 2023 Verified ### 10/10 Excellent #### Averil May 20, 2024 Liked: Cleanliness, room comfort, communication #### Birthday Treat It was amazing from start to finish. Amazing 2 ladies on reception, so friendly, helpfully and explained everything about items that were complementary or charged to room. Lovely little touches for breakfast and good quality, my granddaughter loved using fresh orange squeezer. Room was immaculate, and all you needed. Beautifully toiletries and nice big towels and bath robes. And a big comfortable bed, good nights sleep ❤️. It was my grandaughter birthday and after dropping bags and going for a wander till room was ready, returned to bags already in room and a card and chocolates for my grandaughter, very lovely touch. Area is safe and the buring and shopping area is literally on your doorstep and station just 5 minute walk. Would 100% recommend and will definitely stay here on our next trip to Birmingham. Thanks again ladies for an amazing stay❤️ ##### Averil Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### teigan Jun 11, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place would definitely recommend ##### teigan Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Ronnie May 18, 2024 Liked: Cleanliness, room comfort, communication Always a great place to stay. Great property and great welcome ##### Ronnie Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Emma Jun 18, 2024 Liked: Cleanliness, room comfort, communication Excellent stay, Lisa on reception was so lovely and incredibly helpful. 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