Titre : Norfolk Hotel – Avis, offres et photos 2026 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&selected=25450&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Norfolk Hotel Hôtel à Birmingham, à proximité de l’attrait suivant : Broad Street - Aperçu - Chambres - Emplacement - Politiques ## Avis 4,8 ## Commodités populaires ## Options de chambre ### Vérifiez la disponibilité pour ces dates Ce soir [déc. 11 - déc. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=25450&PinnedHotelID=25450&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=25450&PinnedHotelID=25450&HadPinnedHotel=true®ionId=-1&adults=2) Demain [déc. 12 - déc. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=25450&PinnedHotelID=25450&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=25450&PinnedHotelID=25450&HadPinnedHotel=true®ionId=-1&adults=2) Cette fin de semaine [déc. 12 - déc. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=25450&PinnedHotelID=25450&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=25450&PinnedHotelID=25450&HadPinnedHotel=true®ionId=-1&adults=2) La fin de semaine prochaine [déc. 19 - déc. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=25450&PinnedHotelID=25450&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=25450&PinnedHotelID=25450&HadPinnedHotel=true®ionId=-1&adults=2) Toutes les chambres 1 lit 2 lits Affichage de 6 chambre(s) sur 6 ### Chambre double Premier - 4 personnes - 1 lit double ou 1 canapé-lit (double) ### Chambre Premier, lits jumeaux - 3 personnes - 1 lit double ou 1 lit jumeau ### Suite Junior - 2 personnes - 1 lit double ### Chambre double standard - 2 personnes - 1 lit double ### Chambre standard avec 2 lits jumeaux - 2 personnes - 2 lits jumeaux ### Chambre simple - 1 personne - 1 lit jumeau ## D’autres options intéressantes Publicité ![Extérieur](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094770/090c28e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Birmingham Broad Street Centre-ville de Birmingham - Déjeuner compris - Wi-Fi gratuit - Climatisation - Gym 8,4 Très bien 2 439 avis 72 $ CA 86 $ CA au total (taxes et frais compris) Du 14 déc. au 15 déc. [](https://www.expedia.ca/fr/Birmingham-Hotels-Hampton-By-Hilton-Birmingham-Broad-Street.h5094770.Description-Hotel?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) Publicité ![Déjeuner à emporter (16.50 GBP par personne)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11460000/11451000/11450969/a73a9e48_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aparthotel Adagio Birmingham City Centre Centre-ville de Birmingham - Cuisine - Animaux de compagnie acceptés - Wi-Fi gratuit - Climatisation 9,2 Merveilleux 1 293 avis 87 $ CA 104 $ CA au total (taxes et frais compris) Du 1 janv. au 2 janv. 2026 [](https://www.expedia.ca/fr/Birmingham-Hotels-Aparthotel-Adagio-Birmingham-City-Centre.h11450969.Description-Hotel?chkin=2026-1-1&chkout=2026-1-2&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) Publicité ![Extérieur](https://images.trvl-media.com/lodging/2000000/1670000/1669300/1669224/7870a5b8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Birmingham Star City by IHG Nechells - Déjeuner compris - Animaux de compagnie acceptés - Stationnement compris - Wi-Fi gratuit 8,0 Très bien 1 000 avis 71 $ CA 85 $ CA au total (taxes et frais compris) Du 4 janv. au 5 janv. 2026 [](https://www.expedia.ca/fr/Birmingham-Hotels-Holiday-Inn-Express-Birmingham-Star-City.h1669224.Description-Hotel?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) Publicité ![Restauration](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42510000/42504900/42504887/8517325a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Birmingham NEC Marston Green - Animaux de compagnie acceptés - Wi-Fi gratuit - Restaurant - Climatisation 9,0 Merveilleux 858 avis 109 $ CA 131 $ CA au total (taxes et frais compris) Du 7 janv. au 8 janv. 2026 [](https://www.expedia.ca/fr/Birmingham-Hotels-Moxy-Birmingham-NEC.h42504887.Description-Hotel?chkin=2026-1-7&chkout=2026-1-8&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) Publicité ![Extérieur](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/850000/849500/849455/9c43e56a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Birmingham Brindley Place Centre-ville de Birmingham - Animaux de compagnie acceptés - Wi-Fi gratuit - Restaurant - Climatisation 8,6 Excellent 1 018 avis 98 $ CA 117 $ CA au total (taxes et frais compris) Du 22 déc. au 23 déc. [](https://www.expedia.ca/fr/Birmingham-Hotels-Hilton-Garden-Inn-Birmingham-Brindley-Place.h849455.Description-Hotel?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) Publicité ![Buffet déjeuner (16.95 GBP par personne)](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/f8554111.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Birmingham City Centre by IHG Centre-ville de Birmingham - Wi-Fi gratuit - Restaurant - Climatisation - Gym 9,0 Merveilleux 1 026 avis 84 $ CA 109 $ CA au total (taxes et frais compris) Du 11 janv. au 12 janv. 2026 [](https://www.expedia.ca/fr/Birmingham-Hotels-Crowne-Plaza-Birmingham-City-Centre.h9978.Description-Hotel?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) Publicité ![Déjeuner complet (15 GBP par personne)](https://images.trvl-media.com/lodging/98000000/97240000/97234700/97234604/6f3ef1c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Coventry by IHG Coventry - Animaux de compagnie acceptés - Wi-Fi gratuit - Restaurant - Climatisation 9,4 Exceptionnel 186 avis 117 $ CA 140 $ CA au total (taxes et frais compris) Du 19 déc. au 20 déc. [](https://www.expedia.ca/fr/Birmingham-Hotels-Hotel-Indigo-Coventry.h97234604.Description-Hotel?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) Publicité ![Extérieur](https://images.trvl-media.com/lodging/1000000/120000/116000/115962/c9ca6d90.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Birmingham - Oldbury by IHG Oldbury - Déjeuner compris - Animaux de compagnie acceptés - Stationnement compris - Wi-Fi gratuit 8,6 Excellent 1 000 avis 69 $ CA 83 $ CA au total (taxes et frais compris) Du 22 déc. au 23 déc. [](https://www.expedia.ca/fr/Birmingham-Hotels-Holiday-Inn-Express-Birmingham-Oldbury.h115962.Description-Hotel?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) Publicité ![Bar (sur place)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2520000/2518600/2518569/0b1e4dc6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### B&B HOTEL Birmingham Centre Centre-ville de Birmingham - Animaux de compagnie acceptés - Wi-Fi gratuit - Restaurant - Gym 8,2 Très bien 1 001 avis 65 $ CA 78 $ CA au total (taxes et frais compris) Du 4 janv. au 5 janv. 2026 [](https://www.expedia.ca/fr/Birmingham-Hotels-Pentahotel-Birmingham.h2518569.Description-Hotel?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) Publicité ![Extérieur](https://images.trvl-media.com/lodging/1000000/10000/5800/5760/c3adb82d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Birmingham Centre Centre-ville de Birmingham - Animaux de compagnie acceptés - Wi-Fi gratuit - Restaurant - Gym 8,2 Très bien 1 007 avis 103 $ CA 124 $ CA au total (taxes et frais compris) Du 26 déc. au 27 déc. [](https://www.expedia.ca/fr/Birmingham-Hotels-Novotel-Birmingham-Centre.h5760.Description-Hotel?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=6023342&destination=Birmingham (et environs)&destType=MARKET&latLong=52.478271,-1.89513&searchId=b32f4ee1-a8bc-48e8-8863-6cd32a772223&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Ouvrez une session pour accéder aux réductions et avantages admissibles. Plus de récompenses pour vivre plus d’aventures! [Ouvrir une session](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2Ffr%2FBirmingham-Hotels-Norfolk-Hotel.h25450.Description-Hotel)[M’inscrire gratuitement](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2Ffr%2FBirmingham-Hotels-Norfolk-Hotel.h25450.Description-Hotel) ## À propos du quartier ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.47182%2C-1.94491&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1mneYf9kJEy1aP84gIbU7wPcDRs=) 267 Hagley Road, Birmingham, West Midlands, B16 9NA #### À proximité - Hagley Road \- 1 min à pied \- 0.1 km - Jardin botanique de Birmingham \- 15 min à pied \- 1.3 km - Broad Street \- 4 min en voiture \- 3.0 km - Stade Utilita Birmingham \- 5 min en voiture \- 3.3 km - Université de Birmingham \- 6 min en voiture \- 4.0 km #### Transport - Gare de Five Ways : à 3 min en voiture - Station Edgbaston Village : à 20 min de marche - Aéroport de Birmingham (BHX) : à 34 min en voiture #### Restaurants - ‪Fogo Bar & Kitchen - ‬10 min à pied - ‪Colbeh, Persian Kitchen & Bar - ‬11 min à pied - ‪Lychee Garden Cantonese - ‬11 min à pied - ‪Banu Indian Restaurant - ‬9 min à pied - ‪Akbar's - ‬3 min à pied ## À propos de cet hébergement ### Norfolk Hotel Hôtel à proximité d’attraits comme Stade Villa Park Situé tout près de sites d’intérêt comme Broad Street, l’établissement Norfolk Hotel offre tout ce dont vous pourriez avoir besoin. ## Hébergements similaires ![Terrain de l’hébergement ](https://images.trvl-media.com/lodging/2000000/1630000/1623000/1622932/c35480d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cavalier House Hotel Edgbaston - Restaurant - Climatisation - Déjeuner disponible - Services d’affaires 6,4 63 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=1622932&PinnedHotelID=1622932&HadPinnedHotel=true®ionId=-1&adults=2) ![Vue depuis l’hébergement ](https://images.trvl-media.com/lodging/96000000/95420000/95417300/95417299/9b5a0894.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Old Farm Hotel Bournville - Stationnement compris - Wi-Fi gratuit - Déjeuner disponible - Entretien ménager 7,2 Bien 5 avis 153 $ CA 184 $ CA au total (taxes et frais compris) Du 15 déc. au 16 déc. 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Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. ### Hébergement également appelé Norfolk Hotel Birmingham Norfolk Birmingham Norfolk Hotel Hotel Norfolk Hotel Birmingham Norfolk Hotel Hotel Birmingham ## Foire aux questions ### Où se situe Norfolk Hotel? ## Avis pour Norfolk Hotel ## Avis 4,8 Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.[Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 0 8 – Bien 9 6 – Acceptable 12 4 – Médiocre 5 2 – Terrible 14 ### 4,4/10 Propreté ### 5,0/10 Service et personnel ### 4,6/10 État et installations de l’hébergement ## Avis ### 2/10 – Terrible #### Dobs 19 févr. 2013 Points faibles : Propreté, service et personnel et confort de la chambre. #### Horror experience. I would not recommend this Hotel under any circumstances unless you don't mind staying in a hotel with streaming damp, paper hanging off the walls, surly staff, watching some rather unsavoury guests drinking in the car park at 8am, being disturbed by 'hoodies' in the night making noise! It really was that bad. We were told we had to pay for a breakfast when it was already paid for. We have stayed at this hotel in the near past and it is a real shame to see it go down the tubes as it has. They will not get another penny out of me, sorry Norfolk I just don't know how you dare charge, ##### Dobs ### 2/10 – Terrible #### Ella643 18 févr. 2013 Points faibles : Propreté, service et personnel et confort de la chambre. #### ABSOLUTELY AWFUL Dirty, Poorly kept hotel. Woken every morning by loud banging and drilling. Hotel looked so dirty I didn't want to touch anything. Staff were un-helpful and rude and the customer service was some of the worst I've ever encountered. ##### Ella643 ### 2/10 – Terrible #### john harrow 13 sept. 2012 Points faibles : Propreté, service et personnel et confort de la chambre. #### slum in middle of hagley rd broken bed,broken window.dirty room..unfriendly staff.. ##### john harrow ### 2/10 – Terrible #### Badger 11 juill. 2012 Points faibles : Propreté, service et personnel et confort de la chambre. #### Unclean We booked in were directed to the lift, the corridors were filthy with wall paper falling off the walls the carpets were patched with tape which was pealing away and dangerous. On entering the room we found that the curtain was just hanging and could not be drawn, the ensuite was in a cupboard and grimy with mould - we simply walked out and left the hotel we could not spend a night there ##### Badger ### 2/10 – Terrible #### Bexismaname 11 avr. 2012 Points faibles : Propreté, service et personnel et confort de la chambre. #### Diabolical stay appalled by the staff and hotel no stars deserved 1st room had a broken bed and wires hanging from the bathroom ceiling. I had to argue with the recptionist to give me another room i got another room to my amazment it was worse then the first it had a dirty shower and wash basin, a table on top of the watdrobe, doodles all over the walls, uncovered wires on the ceiling and the heating did not work. After complaining a second time i did not get a room change but was told by the receptionist that they do not get anything out of me bein happy or annoyed with the hotel and i should just take the electric heater ##### Bexismaname ### 2/10 – Terrible #### Disgusted stayer222 10 févr. 2012 Points faibles : Propreté, service et personnel et confort de la chambre. #### AVOID AT ALL COSTS Avoid this hotel i know it's cheap but it is horrendous i have stayed in many hotels and never said a bad word but this hotel is disgusting, firstly arrived got to my room which looked like something from steptoe and son with dirty bed sheets on the single bed stained carpets and ripped furniture i managed to get moved to another room with clean linen but it was still awful ripped sheets, brokend furniture. The communual areas are tatty this place just really needs to be shut down. in summary AVOID ##### Disgusted stayer222 ### 8/10 – Bien #### daveishere 3 janv. 2012 Points forts : Propreté #### Good, Cheap Room for the Night Paid £23 for a room on New Years Eve, hotel was only 5-10 minute drive from Broad Street (B'ham) so perfect location for the nightlife. Room was clean, bathroom looked newly refurbished. Couldn't ask for anything else really for the price! Would return! ##### daveishere ### 2/10 – Terrible #### Josie. 7 déc. 2011 Points faibles : Propreté, service et personnel et confort de la chambre. #### Never again!! As an independent single woman I thought the hotel was a disaster. Tv did not work, Bed was dirty, Bathroom had been refurbished, but overall not a good experience. ##### Josie. ### 6/10 – Acceptable #### Reknak 29 nov. 2011 Points forts : Service et personnel Points faibles : Confort de la chambre #### Cheap weekend away Good value for money, the room had everything you would need for a short weekend break. Parts of the hotel need a bit of TLC and the decor is a bit dated, the room itself was comfortable. For the price, no complaints. ##### Reknak ### 8/10 – Bien #### Anonymous 14 févr. 2011 Points forts : Propreté, service et personnel #### Staff were polite&friendly but Staff were polite&friendly but hotel is in bad need of a refurb...the rooms are clean but desperately need updating..however good location for birmingham and free parking. ##### Anonymous ### 6/10 – Acceptable #### Alberto, London, UK 24 févr. 2010 Points faibles : Service et personnel, confort de la chambre #### Bad mattress, very uncared bathroom Apart from the quality of the hotel, the rest of the things were ok, except the breakfast, they only had English breakfast ##### Alberto ### 2/10 – Terrible #### Sonika, London 13 févr. 2010 Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre. #### Will never ever go again! Will never go back to that hotel! It was cold the whole time. The electricity used to come and go after every 5 min. When we complained no body bothered to change our room, the water was cold, the kettle wasn't working! It was a worst experience ever. ##### Sonika ### 8/10 – Bien #### Jürgen, Bönen, Deutschland 9 févr. 2010 Points forts : Propreté, état et installations de l’hébergement et confort de la chambre. #### Finger weg Eingangsbereich super, Zimmer: Schimmel,v erschlissene Möbel,dreckiges Bettzeug, hellhörig, defekte Heizung bei - 3 grad, Personal nicht sympathisch. Danke nie wieder. ##### Jürgen ### 8/10 – Bien #### Paul, Worcester 22 déc. 2009 Points forts : Propreté, service et personnel Points faibles : Confort de la chambre #### Good value for the single room single night charge! Nice hotel, very helpful reception staff. The room was very cold when i woke up, but i didnt contact anyone at reception so I can't complain. Generally a good hotel. ##### Paul ### 6/10 – Acceptable #### Sofia 11 déc. 2009 Points forts : Service et personnel Points faibles : Propreté #### por 80 euros 3 noches tampoco por 80 euros 3 noches tampoco se puede pedir más, aunque la limpieza en baños nunca está de más... la cama muy comoda y confortable eso sí.. ##### Sofia ### 8/10 – Bien #### Oliver 6 déc. 2009 Points forts : Service et personnel #### This hotel has improved greatly This hotel has improved greatly in the year since I last stayed there, with redecorated foyer and bar. The renovation will in time extend to all the rooms. Also the standard of cleanliness has improved markedly - I now rate it 'average' but before it would have been 'bad'. It clearly was once a good hotel but the tide of fashion has moved into central Birmingham leaving the Norfolk and other hotels along Hagley Road behind. It offers good value, a filling full English breakfast, friendly service, and a bus stop right out the front for direct access to city centre locations. And the new owners are committed to raising standards. ##### Oliver ### 8/10 – Bien #### Anonymous 5 déc. 2009 Points forts : Service et personnel #### On the positive side, renovated On the positive side, renovated rooms are clean and ok, though really cold now as the heating is too small for a double room, and its sometimes hard to get hot water from the shower. Very helpful staff, and close to the busstops. However, if you are unlucky to get a room that hasnt been renovated. Its a horrible first experience n you will have to ask to change your room. But whichever you eventually stay in u'll have to make do with the faults (TV remote, no intercom, heating....) All put together, u pay for what you get. Nice and cheap. Not as bad as i'd read previous reviews and has the potential to improve after renovations are complete.. ##### Anonymous ### 6/10 – Acceptable #### sarabjit, leeds 1 déc. 2009 Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre. #### you get what you pay for very cheep hotel, but if only looking for crash pad it works well. ##### sarabjit ### 4/10 – Médiocre #### Anonymous 29 nov. 2009 Points faibles : Propreté, service et personnel #### Having seen the very promising Having seen the very promising images of this hotel on the internet, I was extremely disappointed to discover the small, shabby and smelly room I was first given. To get there, I had to use a corridor which looked like a building site, with both carpets and ceilings removed, and the walls in need of repair. Following my complaint to the reception, I was given another room which was just fine, although the decoration dated from the 1960s/70s. So so so so different from the nice images on the site - I could not believe it. I will definitely avoid this hotel at all costs in the future. I met other customers who had the same unpleasant experience. ##### Anonymous ### 6/10 – Acceptable #### Anonymous 26 nov. 2009 #### Hotel could do with some renovation. Hotel could do with some renovation. Reception and lobby have been upgraded, bedrooms and bathrooms need the same attention as the reception area. I understand this will happen but progress seems slow. Very poor shower water pressure and difficult to adjust it. Ok for the price but if you are expecting more this is not the hotel for you ##### Anonymous ### 8/10 – Bien #### Marvin 9 oct. 2009 Points faibles : Propreté #### The Norfolk Hotel is a work in The Norfolk Hotel is a work in progress as they are still carrying out buliding work etc. The room was a good size. Did not like 2 single beds joined together to make a double. The reception staff were a bit slow. But for the price the Norfolk hotel is great value for money. I looked at a number of reviews before we stay at the Norfolk Hotel and none of them were good. I am pleased to say that the facilities have improved. But there is still a long way for them to go before it up to standard. The new feel and look of the hotel is impressive and once they have completed the renovation I am sure that it will be a nice place to stay. I am sure that I would stay there again. ##### Marvin ### 2/10 – Terrible #### Chung-I, Wien, A 6 oct. 2009 Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre. #### Nie wieder Die Lage des Hotels ist direkt an einer stark befahrenen Strasse (sehr laut). Die Duschen (nach Zimmerwechsel habe ich 2 kennengelernt)sind mit Schimmelflecken übersät. WC Schalen voller Risse. Die Wände sind sehr dünn! Sobald im Nachbarzimmer geredet usw. wurde, konnte man alles mithören, mitunter bis 5.00 in der Früh. Die Matratzen sind total durchgelegen, jede Sprungfeder war zu spüren. Bettzeug alt , zerschlissen und geflickt. Angeblich wird das Hotel renoviert?! Im wahrsten Sinne: ein billiges Hotel. Wofür dieses Hotel 3 Sterne (3 zuviel) bekommen hat, ist mir schleierhaft? Das mit Abstand grauslichstes Hotel, das ich je besucht habe. Wenn nicht gerade Kongress wäre und die anderen Hotels ausgebucht sind, hätte ich gleich wieder ausgecheckt. ##### Chung-I ### 6/10 – Acceptable #### B, Bristol 27 sept. 2009 Points forts : Propreté #### Very cheap Given the rate, I am basically happy about this hotel. ##### B ### 6/10 – Acceptable #### Anonymous 16 sept. 2009 #### The first room I was offered: The first room I was offered: the bed sank in the middle, so I slept accross at the other end of the bed. I found out the following morning that the batten underneath was broken. However, the second one was much better and I have no complaints, except that the toilet/bathroom wall needed to be washed down a occassionally to remove body fluid marks. ##### Anonymous ### 6/10 – Acceptable #### M, London 24 juill. 2009 #### You get what you pay for Cheap hotel but also quite poor. Very small rooms, no internet in rooms (in lounge only for £5,00). As i paid cheap I didn't expect much and that's what I received. 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