Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Reviews of Danny’s Hotel Suites, SureStay Collection by Best Western

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 389 reviews" "
Rating 8 - Good. 117 out of 389 reviews" "
Rating 6 - Okay. 42 out of 389 reviews" "
Rating 4 - Poor. 16 out of 389 reviews" "
Rating 2 - Terrible. 10 out of 389 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

kyle

Business traveller
Liked: Staff & service
Disliked: Amenities
Very bad lighting and squeaky bed no plugs to charge your phone by the bed
Stayed 1 night in May 2024
Response from Management on May 23, 2024
We appreciated you talking the time to share your feedback.

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Catherine on May 22, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Poor

Kenneth

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is beautiful and the staff were friendly and helpful. However my room had no hot water and the breakfast & coffee quality were pretty poor.
Stayed 1 night in Apr 2024
Response from Front Operation Manager on Apr 29, 2024
Dear Kenneth, We appreciated you taking the time to share your feedback with us . We are glad to know that service provided by the colleagues were up to your expectations. Looking forward to welcome you back in near future. Kind Regards ; Yadanar Tun

4/10 Poor

Allie

Disliked: Cleanliness, property conditions & facilities
Loved the breakfast. Was freezing cold in the room when we arrived. Bug on the floor and the floors were not cleaned. Towels appeared to be dirty.
Stayed 1 night in Apr 2024
Response from Front Operation Manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. The proper department managers will be advised of your experience during your stay with us . We will advise all proper department managers of the issues you found in the room . once again we are deeply sorry .If I can provide any assistance, please don't hesitate to contact me directly at .

8/10 Good

Melissa

Stayed 1 night in Apr 2024
Response from Catherine on May 3, 2024
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Mar 2024
Response from Front Operation Manager on Mar 4, 2024
Thank you for taking the time to share your review with us. Looking forwards to welcome you back soon. Kind Regards ; Yadanar Tun

6/10 Okay

Dan

Liked: Staff & service, amenities, property conditions & facilities
The staff is absolutely spectacular and very friendly. The reason for the review being the way it is is I found a tube of KY jelly under my bed and it didn't belong to me. The parking lot was absolutely covered in thick ice and very very slippery. Other than the KY jelly the room was clean just an oversight I'm sure. Staff is very friendly.
Stayed 1 night in Feb 2024
Response from Catherine on Mar 1, 2024
Thank you for taking the time to let us know about the item found under the bed and the slippery parking lot , we are truly sorry for the inconvience and will advise the proper departments

8/10 Good

Danie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Operation Manager on Feb 20, 2024
Thank you for taking the time to share your review with us. Looking forwards to welcome you back soon. Kind Regards ; Yadanar Tun

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was snowmobile friendly
Stayed 2 nights in Jan 2024
Response from Front Operation Manager on Jan 29, 2024
Dear Guest Clayton , Thank you for taking the time to share your feedback. We are glad to read your positive comment. Once again thank you for choosing to stay with us and looking forward to welcome you back soon.

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Amazing breakfast.
Stayed 1 night in Jan 2024
Response from L on Jan 11, 2024
Hi Dave, Thank you for your feedback. We hope to see you at Danny's again soon.Thank you

10/10 Excellent

Denis Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, from reception to dinning waitress. Food was excellent and room comfortable. Only complaint was the size of the bathroom was small. Space from the coat closet could of been ised to make it not so crammed.
Stayed 2 nights in Dec 2023
Response from M on Dec 28, 2023
Hello Denis,Thank you for your review. We're happy to hear that you had a great stay with us. We'll forward your suggestion off to the appropriate department. Hope to see you again soon

10/10 Excellent

Colette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first choice hotel when visiting family and friends. Friendly staff and clean rooms.
Stayed 2 nights in Dec 2023
Response from L on Dec 27, 2023
Hi Colette, Thank you for your feedback. We can't wait to welcome you back at Danny's Hotel again. Thank you

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from L on Dec 27, 2023
Hi Gerald, We would like to thank you for taking the time to share your feedback with us, it is much appreciated. we hope to see you again soon. Thank you

10/10 Excellent

Nicole

Stayed 1 night in Dec 2023
Response from Catherine on Jan 31, 2024
Thank you for taking the time to send us a review. We look forward to seeing you again real soon

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Catherine on Dec 26, 2023
Thank you we ae so happy you enjoyed your stay with us and we look forward to seeing you again real soon

10/10 Excellent

Monica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!! Couldnt ask for better service!! Thank you so much☺️
Stayed 2 nights in Nov 2023
Response from Maryann on Nov 19, 2023
Hello Monica,Thank you for your review. We're happy you enjoyed your stay and look forward to seeing you again in the future

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Catherine on Oct 18, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,CatherineBest Western Dannys Suites, SureStay Collection by Best Western

10/10 Excellent

Andre

Stayed 1 night in Oct 2023
Response from L on Nov 7, 2023
Hello Andre, Thank you for your positive feedback. We are looking forward to welcoming you back at Danny's Hotel. Thank you

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from M on Oct 14, 2023
Hello Ron,Thank you for your review. We're glad you enjoyed your stay and look forward to seeing you again soon.

8/10 Good

Caroline

Stayed 4 nights in Oct 2023
Response from Catherine on Oct 15, 2023
thank you for choosing our hotel we look forward to seeing you again

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property would highly recommend this place.
Stayed 1 night in Oct 2023
Response from M on Oct 7, 2023
Hello David,Thank you for your review. We're happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Nick

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly
Stayed 1 night in Sep 2023
Response from Catherine on Oct 2, 2023
We are so pleased you enjoyed your stay, we look forward to seeing you again soon.

8/10 Good

Dinu

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Because the rooms don’t have a direct access to outside. The air inside the rooms has a smell of old air not circulating. Opened the door a few times to the corridor the refresh the air… Except that, it was all good. Thanks
Stayed 3 nights in Sep 2023
Response from Catherine on Sep 24, 2023
Ware so happy you enjoyed your stay.

10/10 Excellent

Corey

Stayed 2 nights in Sep 2023
Response from L on Sep 22, 2023
Thank you for your feedback. We hope to see you again at Danny's Hotel. Thank you

10/10 Excellent

Joey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole layout is great. Spacious clean rooms, conveniently located,close to essential needs, such as pharmacy,convenience store,gaz, even a vet hospital !!!! Looking for a great 24 to 48 hour stop ? This is it !
Stayed 2 nights in Sep 2023
Response from M on Sep 17, 2023
Hello Joey,Thank you for your review. We're glad that you enjoyed your stay and we hope to see you again soon.

6/10 Okay

Rita

The beds are very uncomfortable.
Stayed 7 nights in Sep 2023
Response from L on Sep 18, 2023
Hello Rita, We would like to apologize for the discomfort you experience during your stay at Danny's Hotel. Thank you for sharing your feedback with us. We shared your comments to the right department to make sure that actions are taken to fix the issue. Thank you

10/10 Excellent

Ingrid

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I complimented the reception lady how great the bedding was. It was like you lay in cloud 7.
Stayed 1 night in Sep 2023
Response from L on Sep 19, 2023
Hello Ingrid, thank you for your feedback. We hope to have the chance to welcome you back at Danny's soon. Thank you

6/10 Okay

gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Catherine on Sep 13, 2023
Thank you for taking the time to send in a review , we look forward to your next visit .

10/10 Excellent

Mathieu

Stayed 4 nights in Aug 2023
Response from M on Sep 4, 2023
Hello Mathieu,Thank you for your review. We're happy to hear that you had a great stay with us. We look forward to seeing you again.

6/10 Okay

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2023
Response from Catherine on Aug 29, 2023
We are so please that you enjoyed your stay, We look forward to seeing you again soon

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Catherine on Aug 29, 2023
We are so pleased you enjoyed you stay with us , we look forward to seeing you again soon

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and in a quite area however not walking friendly area
Stayed 4 nights in Aug 2023
Response from L on Aug 25, 2023
Hello Justin,Thank you for your feedback. We have transferred your comments to the right department to improve the mentioned amenity. Thank you

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Absolutely beautiful property. Staff is wonderful and very friendly
Stayed 2 nights in Aug 2023
Response from Catherine on Aug 25, 2023
We are so happy you enjoyed your stay and look forward to seeing you again in the near future

8/10 Good

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room spacious, breakfast too expensive
Stayed 1 night in Aug 2023
Response from Catherine on Aug 25, 2023
We are so happy you enjoyed your stay and look forward to seeing you again in the near future, Our breakfast are free to all hotel guest unless you ordered extras

2/10 Terrible

Jacqueline

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. suite was small. 2. no sheets for sofa bed 3.My friend fell down in the hallway due to an uneven floor. She almost killed herself, her neck cracked, one finger was badly bleeding and now her arm is all swollen. we let front desk know...she never came to check on her and an hour later the blood was still on the floor. we asked to talk to the manager, 4 days later and no news. 4. the same front desk person canceled my payment to then call me to tell me my payment was declined. so not impressed. Very disappointed
Response from L on Aug 31, 2023
Thank you for your comments on your recent stay. We will address our remarks point by point as you have listed in your review.1.You indicated the room was very small, if it did not meet the requirements of all 3 of you in the room you had the option not to accept the room and find accommodations elsewhere.a.We made a courtesy call after you checked in and you had requested from the front desk staff extra pillows and a bucket of ice had you at this moment requested sheets for the sofa bed they would have been provided.2.Your next comment was as follows:“My friend fell down in the hallway, her arm is all black and blue and her neck cracked. We let the front desk know and we told her that we want to talk to the manager. (An hour later, the blood was still on the floor.)”The guest to whom the inury incurred went walking down the ramp to go to the restaurant did not notice the sign on the wall that indicated the direction to the restaurant and reception and instead walked into the offices and kitchen area. According to the incident report prepared by our front desk staff the injury reported to her was that the guest cut her finger and bumped her head. This guest immediately went back to her room to attend to the cut on her finger instead of coming and reporting the incident to front desk agent. After this you, the injured guest, and the 3rd guest came to the restaurant, ordered, and had your breakfast. The front desk agent did attend to your table and noted that the injured guest had a small blue band aid wrapped around their injured finger and there was no further sign of any bleeding. Further, the injured guest said that she was fine and just got a fright when she fell.You had mentioned that when the guest fell, she almost killed herself ‘her finger was bleeding badly her arm is all black and blue and her neck cracked’ if these injuries are as severe as you indicated then the most sensible action in this case would be to call an ambulance so that the paramedic can review and assess as to the severity of the injuries as you have written. Without such an assessment from a paramedic or a qualified doctor the validity of the severities of the injuries you claim are in question.3.“The same desk clerk canceled my payment to then call me while I was shopping to tell me that my card was declined.” At check in our front desk agent when processing your credit card found that it declined twice and then on the third attempt the card was authorized when the point-of-sale device was used. You had indicated to the front desk agent that the reason for the decline was due to this being a new card. On check out when the front desk agent tried to process payment, the system released the authorization without allowing us to complete the payment. Thereafter on that day we made several attempts to process the credit card but were unsuccessful on each attempt. At that point the front desk agent contacted you as you had indicated while you were shopping and

4/10 Poor

Kenneth

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Heat exchanger broke - did't use it after 1st day. Heat Exchanger from the next room kept me awake. Room was very cold when I got there, eventually warmed up, and then the unit broke down. Restaurant food was good but overpriced.
Stayed 2 nights in Aug 2023
Response from Catherine on Aug 18, 2023
Thank you for taking the time to let us know that the heater was not working as it had not been used all summer, the issue has now been resolved . We look forward to having you come visit us in the future.

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was a great spot to stop on a roadtrip. It's right on the main road we were traveling. The park area at the back of the hotel was a nice little oasis in the summer. We were lucky enough to have the small pool to ourselves during our stay. Great soaker tub in the room. Two downsides to this accommodation: the shag carpet in the room was pretty gross and in my mind unnecessary. The area carpeting was sufficient enough. No one wants to walk in a shag rug in bare feet that countless other people have used. The second and most notable downside was the free breakfast at the small restaurant. My partner doesn't eat eggs and when we asked if the eggs could be substituted for another portion of bacon, were told the cook "would not do that"- we were willing to pay extra for this. The bacon was awful. And I don't mean just overcooked. My partner and I both tried it and it was obviously rancid. I would like to think that had nothing to do with our request for extra. You get what you pay for, evidently. Something to work on, perhaps.
Stayed 2 nights in Aug 2023
Response from M on Aug 15, 2023
Thank you for your feedback. We're sorry that your experience with the breakfast was not satisfactory. We will advise the appropriate departments. Thank you for staying at Danny's and we hope to see you again.

10/10 Excellent

Will

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from M on Aug 11, 2023
Cher Will,Nous vous remercions sincèrement d'avoir partagé votre expérience exceptionnelle à Danny's Hotel & Suites sur Expedia. Votre satisfaction est notre plus grande récompense.Nous sommes ravis que notre restaurant, notre personnel et notre parking aient contribué à rendre votre séjour mémorable. Vos commentaires sont précieux pour nous et nous encouragent à maintenir nos normes élevées de service.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed.
I was very impressed with the facilities and the employees. We were treated like family.
Stayed 2 nights in Jul 2023
Response from L on Jul 27, 2023
Hi Annette, Thank you for your nice review. We are happy you enjoyed your stay at Danny's Hotel. Best regards from Leticia Thank you

10/10 Excellent

jean-philippe

Stayed 3 nights in Jul 2023
Response from L on Jul 25, 2023
Bonjour Jean-Philippe, Merci beaucoup pour votre commentaire. Nous esperons vous revoir bientot. Merci

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to some nice beaches and has a great restaurant with free hot breakfast for guests. The property looks nice but in our bathroom we had a jetted tub that had a shower wand. Sadly, the wand wasn't connected and was just there for show. The grounds are nice but could do with a groundskeeping crew and a some fresh coats of paint on the outdoor facilities. The staff was delightful and we were greeted with a warm smile every time we saw them. Would stay here again.
Stayed 2 nights in Jul 2023
Response from Catherine D on Jul 21, 2023
Thank you for choosing Dannys and we are so please you enjoyed your stay, With the terrible rainy weather it was difficult to get the grounds updated and we are now working very hard to get it done.We look forward to seein g you again . Have a great summer

10/10 Excellent

Colette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to friends and family! Aleays great staff and always clean.
Stayed 1 night in Jun 2023
Response from Front Operation Manager on Jun 26, 2023
Thank you for taking the time to share your feedback with us . We are glad to know that the service provided by the colleagues were up to your expectations. Looking forwards to welcome you back soon.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from L on May 30, 2023
Hello Wendy, Thank you for completing the survey on your recent stay with us. We hope to see you soon. Thank you

8/10 Good

Veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable, i slept better than at home! We had a 2 person room, it was spacious and it had a little fridge which was nice! Downside was that the room was dark, the bathroom only had one hook for one towel (in a 2 person room) and the hot water took at least 5 minutes to heat. All it all I would go back!
Stayed 2 nights in May 2023
Response from L on May 28, 2023
Hello Veronique, Thank you for taking time to complete the survey on your recent stay with us. We apologize for the lack of amenities in the room. You can count on us to to share your comments with the corresponding department to improve the quality of service provided. We hope to have an opportunity to welcome you back at Danny's Hotel again very soon. Thank you

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good cleaning was done every day
Stayed 3 nights in May 2023
Response from Catherine on May 25, 2023
We are happy you enjoyed your stay. Look forward to seeing you again .

10/10 Excellent

Lucienne

Liked: Staff & service
Stayed 1 night in May 2023
Response from Management on May 24, 2023
Thank you for your comment. Looking forwards to welcoming back at Danny's Hotel. Thank you

10/10 Excellent

Donat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and fast services
Stayed 2 nights in May 2023
Response from L on May 22, 2023
Thank you for your comment. We are looking forward to welcoming back at Danny's Hotel. Thank you

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and quiet room.
Stayed 1 night in May 2023
Response from L on May 22, 2023
Thank you for your comment. We are looking forward to see you again soon. Thank you

10/10 Excellent

Nicole

Stayed 1 night in Apr 2023
Response from Yadanar on Apr 3, 2023
Hello Nicole,Thank you for taking the time to share your feedback.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from L on Mar 27, 2023
Hello Lynn, Thank you for reviewing your recent stay with us. We hope to see you soon. Thank you