Title: Embassy Suites Baltimore - Inner Harbor - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Embassy Suites Baltimore - Inner Harbor Hotel with free breakfast, 8-minute walk to CFG Bank Arena ![Interior](https://images.trvl-media.com/lodging/1000000/10000/2800/2799/9d365432.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/2800/2799/d71731cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, eco-friendly cleaning products](https://images.trvl-media.com/lodging/1000000/10000/2800/2799/63043316.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/2800/2799/1b9be153.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily full breakfast](https://images.trvl-media.com/lodging/1000000/10000/2800/2799/4393fded.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to CFG Bank Arena and Baltimore Convention Center, Embassy Suites Baltimore - Inner Harbor provides free full breakfast, an airport shuttle, and a free grocery shopping service. For some rest and relaxation, visit the sauna. The on-site American cuisine restaurant, Stacks Bar & Grill, offers breakfast, brunch, lunch, dinner, and happy hour. In-room WiFi (surcharge) is available to all guests, along with a free daily manager's reception and a coffee shop/cafe. 7.4 Good ## Popular amenities - Kitchen - Pool - Room service - Bar - Gym - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=2799&PinnedHotelID=2799&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=2799&PinnedHotelID=2799&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2799&PinnedHotelID=2799&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2799&PinnedHotelID=2799&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2799&PinnedHotelID=2799&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2799&PinnedHotelID=2799&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2799&PinnedHotelID=2799&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2799&PinnedHotelID=2799&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2670000/2663700/2663612/6f643942.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Hotel Monaco Baltimore Inner Harbor by IHG Downtown Baltimore - Pet-friendly - Restaurant - Air conditioning - Gym 9.0 Wonderful 199 reviews CA $145 CA $170 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Baltimore-Hotels-Kimpton-Hotel-Monaco-Baltimore-Inner-Harbor.h2663612.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=178235&destination=Baltimore (and vicinity)&destType=MARKET&latLong=39.28669,-76.60928&searchId=67d5336b-9b92-48fb-aaed-24396e560f60&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1050000/1046300/1046242/b54ea14e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Baltimore Inner Harbor Downtown Baltimore - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBaltimore-Hotels-Embassy-Suites-Baltimore-Inner-Harbor.h2799.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBaltimore-Hotels-Embassy-Suites-Baltimore-Inner-Harbor.h2799.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.29211%2C-76.61403&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=47WLNsHBDqsuDIRoDOlE_qQrjQY=) 222 Saint Paul Pl, Baltimore, MD, 21202 #### What's nearby - Peabody Institute of the Johns Hopkins University - 6 min walk - 0.6 km - CFG Bank Arena - 8 min walk - 0.7 km - Baltimore Convention Center - 11 min walk - 0.9 km - National Aquarium in Baltimore - 12 min walk - 1.1 km - Oriole Park at Camden Yards - 14 min walk - 1.2 km #### Getting around - West Baltimore Station - 4 min drive - Charles Center Station - 6 min walk - Baltimore Washington Intl. Airport (BWI) - 21 min drive #### Restaurants - ‪David and Dad's Cafe - ‬3 min walk - ‪Mekong Delta Café - ‬4 min walk - ‪Mick O'Shea's Irish Pub - ‬4 min walk - ‪Cazbar - ‬3 min walk - ‪Coffee Land - ‬4 min walk ## About this property ### Embassy Suites Baltimore - Inner Harbor Hotel near National Aquarium in Baltimore Close to CFG Bank Arena and Baltimore Convention Center, Embassy Suites Baltimore - Inner Harbor provides free full breakfast, an airport shuttle, and a free grocery shopping service. For some rest and relaxation, visit the sauna. The on-site American cuisine restaurant, Stacks Bar & Grill, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a free daily manager's reception and a coffee shop/cafe. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - Express check-out, a 24-hour front desk, and meeting rooms - A front-desk safe, a porter/bellhop, and luggage storage Room features All 300 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with designer toiletries and deep soaking tubs - HDTVs with premium channels - Kitchenettes, refrigerators, and microwaves ## Similar properties ![Studio Suite, 1 Queen Bed, Accessible (Mobility Tub) | Private kitchenette](https://images.trvl-media.com/lodging/1000000/290000/282700/282640/03ded08e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Simply Suites Baltimore BWI Airport Linthicum Heights - Free airport shuttle - Pet-friendly - Free WiFi - Air conditioning 7.8 Good 1,005 reviews CA $100 CA $114 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=282640&PinnedHotelID=282640&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/920000/915700/915682/00231c66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Baltimore White Marsh Nottingham - 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Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 737 reviews CA $124 CA $146 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=71917830&PinnedHotelID=71917830&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 14.95); wired internet (surcharge) - Available in some public areas: WiFi (surcharge) ### Parking and transportation - Airport shuttle available - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 6:00 AM to 9:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception ### Restaurants on site - Stacks Bar & Grill ### Things to do - 24-hour gym - Outdoor pool - Sauna ### Family friendly - In-room crib - In-room kitchenette - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 24-hour business center - Conference space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 37 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1986 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free crib - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) - Sofa bed ### Bathroom - Deep soaking bathtub - Designer toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with premium channels - iPod dock ### Food and drink - Kitchenette - Limited room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free weekday newspapers - Heating (climate-controlled) - Laptop workspace - Laptop-compatible safe - LED lighting - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Up to 75 lbs per pet ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 20.0 per stay Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 150.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wireless internet: USD 14.95 (rates may vary) - Fee for in-room wired internet: USD 14.95 (rates may vary) - Pet fee: USD 75.00 per accommodation, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 20.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Baltimore Inner Harbor Embassy Suites Embassy Suites Baltimore Inner Harbor Embassy Suites Hotel Baltimore Inner Harbor Embassy Suites Baltimore Inner Harbor Hotel Embassy Suites Baltimore - Inner Harbor Hotel Embassy Suites Inner Harbor Hotel Embassy Suites Inner Harbor Embassy Suites Baltimore - Inner Harbor Baltimore Embassy Suites Baltimore - Inner Harbor Hotel Baltimore ## Frequently asked questions ### Does Embassy Suites Baltimore - Inner Harbor have a pool? > Yes, this property has an outdoor pool. ### Is Embassy Suites Baltimore - Inner Harbor pet-friendly? > Yes, this property allows cats and dogs with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Embassy Suites Baltimore - Inner Harbor? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Embassy Suites Baltimore - Inner Harbor? > Check-out is at 11 AM. ### Where is Embassy Suites Baltimore - Inner Harbor located? > Located in Downtown Baltimore, this hotel is within a 10-minute walk of Mercy Medical Center and CFG Bank Arena. Baltimore Convention Center and National Aquarium in Baltimore are also within 15 minutes. Charles Center Station is 6 minutes by foot and Lexington Market Light Rail Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Embassy Suites Baltimore - Inner Harbor Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Location ### 8.0 Staff & service ### 10 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 341 8 - Good 302 6 - Okay 160 4 - Poor 115 2 - Terrible 84 ### 10/10 Excellent #### Dasha Feb 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Dasha Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Bmore Mar 23, 2020 Liked: Cleanliness cool stay too many smokers in hotel! so the floors reeked of smoke!! ##### Bmore Stayed 1 night in Mar 2020 ### 8/10 Good #### Brian Mar 19, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice Room. Good Breakfast ##### Brian Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel with amazing views and amenities This was my second stay at The Embassy Suites Baltimore. I was in a King Suite on the 36th floor, and the view was incredible. The room was a nice size, it almost felt like a small apartment. The bedroom was very comfortable. I really enjoy this hotel and I definitely plan on staying again. I would recommend it to anyone. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### Christopher Mar 9, 2020 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Spend Your Money Somewhere Else This was a terrible stay and on my birthday weekend. My room, although the view was nice, the room was crap! The toilet did not work the 2 nights I stayed and I purchased a premium king suite! Requested for toilet to be repaired; they sent a maintenance man up to the room. He arrive pretty fast and he was there for 2 mins just to say “It’s working fine to me.” My wife and I literally did not have a working toilet. Also, called down to ask the front desk for additional towels and of course never received them. The towel rack in the bathroom literally kept falling off the wall. The bifold closet in bedroom was also broken so the closet door never closed. I would have to say, I’ve stayed at a few Embassy Suites, this is by far the worst. I will never visit again. The only decent thing about this whole weekend vacation was the $5 parking. ![](https://a.travel-assets.com/ugc/hotel-reviews/1C9FFAD0DB2AFD7E09046B39E979DFBB2E815C1D1583721910971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ABDB478D3DAE9A7AD57E05855746797984FB94EC1583721950356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 8, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic Hotel, short walk to Inner Harbor, huge, beautiful suite with a lovely view, great price! ##### Verified traveller Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller Mar 2, 2020 Disliked: Staff & service, property conditions & facilities, room comfort The kitchen area in our room didn’t have a refrigerator, the elevators didn’t work so we had to take the steps, The fire alarm went off in the middle of the night and it took them forever to shut it off. The hotel was a disappointment and ran down. ##### Verified traveller Stayed 1 night in Feb 2020 ### 4/10 Poor #### Tina Mar 1, 2020 Disliked: Property conditions & facilities #### Ok stay Check in was good. The room was very spacious and clean. We had problems with turning on the shower there was something wrong with the hardware. The walls in the bathroom could use a scrubbing. There was no exhaust fan in the bathroom as well. The light cover on the ceiling outside of the bathroom fell and didn’t shatter because it was plastic thank goodness. We told person when we checked out and they didn’t seem bothered about it. We used valet parking and noticed when we got home that our black Yeti cup was missing. ##### Tina Stayed 1 night in Feb 2020 ### 10/10 Excellent #### LUIS Feb 29, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent experience!!! I really enjoyed my stay in this hotel, everything was perfect. I would recommend it to everyone ##### LUIS Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### JUsit Feb 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love the Hotel and the room is very roomy. We love the view too. ##### JUsit Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Marc, Los Angeles Feb 27, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice and the staff was awesome. Very pleasant stay and breakfast too! ##### Marc Stayed 3 nights in Nov 2019 ### 4/10 Poor #### Willie, Griffin Feb 24, 2020 Disliked: Cleanliness, amenities, property conditions & facilities The room was bare. Only a bed , chair and desk, T.V. and dresser. A lot of empty space. ##### Willie Stayed 6 nights in Feb 2020 ### 6/10 Okay #### Dewitt, Baltimore md Feb 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Was the worst mattress ever was like sleeping on the floor so stiff and uncomfortable. I didn’t sleep at all ##### Dewitt Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 22, 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The room temperature didn't work, even after maintenance workers came up and fixed it. The hot water didn't work in one of the bathrooms. A couple in the room next to us said they were moved to our floor after they found bed bugs. Our kitchen had dried food splattered on the cabinets and chair legs. The bench at the table was filthy and had food crusted around the cushion. We brought it to the front desk's attention but nothing was cleaned. Overall not worth the stay. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Food was ok for breakfast ,like that they stock up on snacks good thing ,never found the ice machine 😂 ##### Verified traveller Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller Feb 21, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible family trip! To start with, the thermostat in our room was broken, it said it was 58°, but it was so incredibly hot that we had to sleep with all three of the windows open and it was 18° outside. my two-year-old son was playing on the floor with his toys and he was picking up something and putting it in his mouth, and when I looked, there were leftover raisins underneath of the sofa left from somebody else before us. When I put my son in the bathtub that night, I noticed that the shower curtain was full of mold. When I pulled the comforter back on one of the beds that my six month old daughter and I were sharing, there was hair all over the bed sheets. What a total disappointment!! ![](https://a.travel-assets.com/ugc/hotel-reviews/5F6219E1A84A3D9AE601163C367A764B09C6AB711582254424259.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98AE61D47FEAF785BF14EA757CD17D42EE9C50EA1582254425677.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E4EDFF5FDB735DE90BB686610BE78F4C9C0F97DE1582254429429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B7B63CDED990DA94882C2718636324B32112A1861582254427838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Terri, Winter Springs Feb 20, 2020 Disliked: Cleanliness, staff & service Reservation for a family of four stated two queen beds. Got to room only to see one king. Went back to lobby, waited in line to get corrected room size. Got to room, now almost 1/2 hour later and it smelt of smoke. Dealt with smell due to long line at check in. I do have to give them kudos on morning breakfast. Lots of options. ##### Terri Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Verified traveller Feb 18, 2020 Liked: Staff & service Disliked: Cleanliness, amenities The hotel should not be branded as an Embassy Suites. It is in desperate need of renovation. Staff could not be nicer, but no way to overcome the poor condition of the hotel. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Cynthia, Philadelphia, PA Feb 17, 2020 Liked: Cleanliness, staff & service We enjoyed the extended amounts of space on our corner room ##### Cynthia Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Tracey, Baltimore Feb 16, 2020 Liked: Cleanliness What I did not like was not be able to bring breakfast back to our room as we have done on previous occassions. The room was nice but the temperture would vary through out the night. Im not sure if it was because it was a corner room or if it was next to a boiler room maybe. Not sure why. The cocktail evening was not as enjoyable with drink choices or the light snack. It really use to be nice!! Also, I was told I would get 20.00 discount because of the confusion with breakfast that morning and my husband was very upset that he could not bring me breakfast and I could not physically go because I did not feel well because of my diabeties. The manager at the front desk apologized and gave him a soda and told him he would give us 20.00 discount. Unfortuntely before We left I did not address again because I thought it was done. It was a big mess checking out as their were a lot guess leaving at the same time. ##### Tracey Stayed 1 night in Feb 2020 ### 4/10 Poor #### Sandy Feb 16, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No hot water The bathrooms ate very small in the suites, also we woke up to no hot water to shower ##### Sandy Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a really great stay. The room Was big and cozy and clean. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### AThomas Feb 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Alot of kids in the hotel giving parties but they weren’t horrible hotel neighbors satisfied and would book again ##### AThomas Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities 34th floor non suite king was a surprise, nice if limited (by window size) view to NE. Inner city location is convenient but not always comfortable. Used parking house next door rather than take advantage of pricey valet parking and it turned out to be quite secure and remote staff was observant and provided assistance when obviously needed (like I couldn't figure out how to swipe my ticket to get in and someone came on the PA to tell me how). Instead of leaving the parking house after passing through the access gate, I somewhat stupidly reentered and again was not badly inconvenienced because of observant remote staffing. More than you need to know? OK wouldn't hesitate to revisit. ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Phinehas Feb 3, 2020 Disliked: Room comfort #### Read and thank me later. Don't let the pictures deceive you. Its nothing like the pictures here. We got in our toom and the air wasnt working, hot water wasnt working either, the receptionist was awesome enough to change our rooms and the hot water was working but no air. It was a real struggle. ##### Phinehas Stayed 2 nights in Jan 2020