Title: Hotel Pier Bacalar - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Pier Bacalar - All Inclusive All-inclusive hotel with a private beach and spa services ![Front of property](https://images.trvl-media.com/lodging/22000000/21500000/21493000/21492940/63159274.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/22000000/21500000/21493000/21492940/14da8190.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/22000000/21500000/21493000/21492940/3a00fd0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/22000000/21500000/21493000/21492940/0ac8c68d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/22000000/21500000/21493000/21492940/68b77f5e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Pier Bacalar - All Inclusive sits peacefully by the lake. Guests relax on the private beach, enjoy coffee at the café, or book spa services including deep-tissue massages. The property makes stays hassle-free with complimentary self-parking and express check-in/out options. 7.4 Good ## Popular amenities - Spa - On private beach - Bar - All-inclusive - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=21492940&PinnedHotelID=21492940&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=21492940&PinnedHotelID=21492940&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=21492940&PinnedHotelID=21492940&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=21492940&PinnedHotelID=21492940&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=21492940&PinnedHotelID=21492940&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=21492940&PinnedHotelID=21492940&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21492940&PinnedHotelID=21492940&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21492940&PinnedHotelID=21492940&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Comfort Room, 2 Queen Beds, Balcony, Garden View | View from room](https://images.trvl-media.com/lodging/22000000/21500000/21493000/21492940/a64ba024.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Queen Beds, Balcony, Garden View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Mini-fridge Flat-screen TV Premium bedding Separate bedroom Private bathroom Free bottled water - 377 sq ft - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21500000/21493000/21492940/6fcfd6b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, 1 King Bed, Terrace, Partial Lake View ### Highlights Balcony Air conditioning Mini-fridge Flat-screen TV Separate bedroom Premium bedding Private bathroom Free bottled water - 377 sq ft - 1 bedroom - Partial lake view - Sleeps 2 - 1 King Bed ![Panoramic Cabin, 1 King Bed, Lake View](https://images.trvl-media.com/lodging/22000000/21500000/21493000/21492940/bb87f0b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Cabin, 1 King Bed, Lake View ### Highlights Air conditioning Mini-fridge Flat-screen TV Separate bedroom Premium bedding Private bathroom Free bottled water Satellite channels - 269 sq ft - 1 bedroom - Lake view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Hotel-Pier-Bacalar-All-Inclusive.h21492940.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Hotel-Pier-Bacalar-All-Inclusive.h21492940.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.72359%2C-88.36387&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0Y5o6P1e8Zwnsmv-EhdD-csP0CM=) Km. 26 carretera Chetumal-Cancun, Avenida Costera lote 43-44, Bacalar, QROO, 77930 #### What's nearby - Lake Bacalar - 4 min drive - 1.8 km - Laguna Bacalar Ecological Park - 10 min drive - 8.2 km - Fort of San Felipe - 11 min drive - 8.9 km - Municipal Spa of Bacalar - 12 min drive - 9.6 km - Cenote Cocalitos - 15 min drive - 12.5 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive #### Restaurants - ‪asadero el establo - ‬6 min drive - ‪Xoloitzcuintle Bacalar - ‬8 min drive - ‪Mistura - ‬8 min drive - ‪Marisqueria El Taco Loco - ‬5 min drive - ‪Pueblo Pirata - ‬4 min drive ## About this property ### Hotel Pier Bacalar - All Inclusive All-inclusive hotel near Lake Bacalar A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Pier Bacalar - All Inclusive. This hotel is a great place to bask in the sun with a private beach and beach massages. Treat yourself to a Swedish massage or other spa services. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - A roundtrip airport shuttle (surcharge), a free beach club on site, and express check-out - Express check-in, luggage storage, and wedding services Room features All guestrooms at Hotel Pier Bacalar - All Inclusive boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and free bottled water. More amenities include: - Bathrooms with showers and free toiletries - 22-inch flat-screen TVs with satellite channels - Mini fridges and daily housekeeping ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/477978e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 236 reviews CA $343 CA $419 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=66425545&PinnedHotelID=66425545&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/94000000/93530000/93521600/93521563/768bbfa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar - Pool - Parking included - Free WiFi - Restaurant 9.8 Exceptional 157 reviews CA $245 CA $300 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=93521563&PinnedHotelID=93521563&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - 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Free beach club ### Family friendly - Laundry facilities - Mini-fridge ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Outdoors - Beach towels - Beach umbrellas - Dock - Garden - On a lake - On a private beach - Outdoor furniture - Picnic area - Terrace ### Spa - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 2 buildings - 2 floors - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 22-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water - Limited room service - Mini-fridge ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 48.85 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 500 per person (one-way) - Airport shuttle fee per child: MXN 600 (one-way), (up to 18 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Wayak Bacalar All Inclusive Hotel Wayak All Inclusive Wayak Bacalar All Inclusive Wayak All Inclusive Hotel Pier Bacalar Pier Bacalar Inclusive Bacalar Hotel Pier Bacalar All Inclusive Hotel Wayak Bacalar All Inclusive Hotel Pier Bacalar - All Inclusive Hotel Hotel Pier Bacalar - All Inclusive Bacalar Hotel Pier Bacalar - All Inclusive Hotel Bacalar ## Frequently asked questions ### Is Hotel Pier Bacalar - All Inclusive pet-friendly? > Yes, pets are allowed at this property. ### How much is parking at Hotel Pier Bacalar - All Inclusive? > Self parking is free at this property. ### What time is check-in at Hotel Pier Bacalar - All Inclusive? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at Hotel Pier Bacalar - All Inclusive? > Check-out is at noon. ### Does Hotel Pier Bacalar - All Inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per person applies. ### Are there all-inclusive benefits at Hotel Pier Bacalar - All Inclusive? > Yes, the property is all-inclusive. ### Where is Hotel Pier Bacalar - All Inclusive located? > This Bacalar hotel is on the beach, 0.5 mi (0.8 km) from Lake Bacalar, and within 6 mi (10 km) of Ecopark Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Cenote Negro are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Pier Bacalar - All Inclusive Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 35 8 - Good 23 6 - Okay 22 4 - Poor 9 2 - Terrible 10 ### 7.6/10 Cleanliness ### 7.8/10 Staff & service ### 7.2/10 Amenities ### 6.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 4/10 Poor #### Verified traveller Dec 30, 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Not what was expected We paid close to $250 for one night at this hotel. Upon check-in they attempted to give us a small stuffy room that looked like something out of an Adirondack mountain cabin, think plaid, brown and rust palette etc. The staff was nice enough to move us into a better room after some pleading and sharing the details of our reservation. The new room had large windows that wouldn’t open, equally unappealing decor and a balcony which you could access from the room give that the windows wouldn’t open. There was also a huge tv, shiny cheap white floor etc. To top it off they were doing construction on the room next to us until about 5pm. The lake area was very nice and the food good and staff pleasant and helpful however the ugly concrete building in no way fits into the environment (there are no signs to the hotel which makes me wonder if they even have permits?) . Perhaps if we were paying 100 USD a night rather to than 250 we would have had lower expectation and been less critical. ##### Verified traveller Stayed 1 night in Dec 2017 ### 4/10 Poor #### Garilyn Jan 21, 2022 Disliked: Staff & service, amenities, property conditions & facilities The lake is beautiful, but the property is very rustic. They tried to over charge me by $100. The food and drink was very limited. Very scary road to get there. ##### Garilyn Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Teresita Jan 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mi primer experiencia All inclusive Es un excelente hotel, con habitaciones súper amplias, baños limpios, el servicio de comida, bueno, aunque les falta actualizar su menú, los servicios de recorrido se cobran aparte, así como el servicio de masajes, $2800 un recorrido a la laguna, privado, por 4 personas, sí van en familia que sobrepase este número aumenta más el costo del recorrido..... ![](https://a.travel-assets.com/ugc/hotel-reviews/A4ECEA37F24926DA78838DCF4F9C337F6750D59A1642396420849.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0A5E5E40BD9BA7CBDC390CF8F87D35CD935601D71642396446653.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/273EFD87E2DCC26FF5615DA053F6A7EA23F559261642396466338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44CCCE0C07E5F28B54BCAFDA33C902A88365118D1642396496567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Teresita Stayed 2 nights in Jan 2022 ### 6/10 Okay #### Kwangmin Dec 26, 2021 Disliked: Property conditions & facilities It is totally natual environment. Need to improve food and beverage service if you want to keep the all- inclusive service. ##### Kwangmin Stayed 2 nights in Dec 2021 ### 6/10 Okay #### RICARDO Nov 22, 2021 Liked: Cleanliness, property conditions & facilities El "todo incluido" no incluye transporte del aeropuerto al hotel, el cual es caro, les recomiendo no usar el del aeropuerto y googlear sitios de taxi cercanos. La variedad de comida es poca, si llegan anes del checkin (3pm) no les dan acceso al todo incluido hasta pasar la hora del checkin. El hotel está un poco alejado del pueblo y de todos los otros lugares de bacalar, el hotel es pequeño y cuenta con pocas habitaciones, la laguna que tiene es muy limpia y tranquila, en general me gustó ##### RICARDO Stayed 2 nights in Nov 2021 ### 8/10 Good #### Verified traveller Nov 6, 2021 Liked: Cleanliness, staff & service, room comfort #### Not bad. Its a very small resort. The bar is limited without many options. The food is made fresh as you order but the portions are tiny. Everything shuts down at 9pm. The water in the bathroom has a funny smell. The road to drive to the resort is very dangerous and unpaved. There are also no signs to help you find the resort. Not the greatest value for the money spent. ##### Verified traveller Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### Eduardo Oct 31, 2021 Disliked: Cleanliness, property conditions & facilities Todo está bien pero la carretera para llegar al hotel es de lo peor es imposible llegar al menos que te lleven en vehículo 4x4 solo por eso no regreso asta que arreglen el camino ##### Eduardo Stayed 2 nights in Oct 2021 ### 6/10 Okay #### Verified traveller Aug 21, 2021 Liked: Cleanliness, staff & service Disliked: Room comfort The all inclusive is okay in the sense that the rooms were clean and the food was available, however the value for money is not quite there as the place looks not well kept and even the pier which they have in their name has seen better days. ##### Verified traveller Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller Aug 6, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para la familia ##### Verified traveller Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Verified traveller Jul 29, 2021 Disliked: Cleanliness, amenities, property conditions & facilities La entrada muy inaccesible para los vehículos chicos , el olor insoportable a cañería dentro de las habitaciones, las fotos con las que promocionan el lugar , nada que ver con la realidad , abres las cortinas de la ventana y dan a una pared sucia. Expedia no debería de promocionar un hotel así como este ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Jun 24, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is great for a relaxed getaway. The food is great and the view is amazing. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller Jun 24, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small hotel but perfect! It’s quiet, I’m the lagoon, staff is very friendly, in the middle if the jungle, and the food is delicious!! ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Cynthia Jun 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would definitely come back!! Amazing place! Good fresh food and friendly service. It’s quiet & private. Direct access to lagoon. Free use of kayaks. If you book a tour, they pick you up from pier. Love how quiet, safe and secluded the hotel is. ##### Cynthia Stayed 5 nights in Jun 2021 ### 8/10 Good #### Verified traveller Jun 16, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was well-kept and right on the lagoon. The rooms were clean and roomy. The food was very good and had a variety of options. Some of the complaints we had were the following: The location of this hotel is right outside the town. At the moment, the lagoon at this location does not have the blue colors. It has a green tint. It is still beautiful but you will have to book a tour to see the blue colors of the lagoon. If you are staying in town, you will have access to bluer waters as well. The food, although delicious, took a long time to prepare. We sometimes had to wait 30 minutes to get it. We usually ordered and went to play in the lagoon as we waited. The hotel has a nice pier over the lagoon with hammocks and stairs. It was a very nice area for our kids to play in. We were also able to use the kayaks for free. One last thing, the road leading into the hotel is not in the best condition. However, we were able to get in and out with our car. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller May 16, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encantó, amamos el lugar super tranquilo si buscas dónde relajarte la comida riquísima y el personal son un amor todos te tratan y te hacen sentir como en casa, está súper cerca del pueblo de bacalar así que puedes salir a conocer. Sin duda regresaremos amamos todo El personal, las habitación, el lugar, la comida y la comodidad ##### Verified traveller Stayed 4 nights in May 2021 ### 10/10 Excellent #### Dalia Mar 31, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super lugar La atencion desde que llegas a Recepción es excelente, la comida deliciosa y la atencion de Omar super buena! Un lugar para relajarse y disfrutar de sus amacas, columpios en la laguna de Bacalar, ##### Dalia Stayed 2 nights in Mar 2021 ### 10/10 Excellent #### Verified traveller Mar 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The adventure to ride in off road with small car Is fun not to difficult but be aware from highway to property it’s bumpy and a little scary but safe ##### Verified traveller Stayed 1 night in Mar 2021 ### 6/10 Okay #### Cristina Mar 12, 2021 Liked: Staff & service, property conditions & facilities, room comfort #### No colors It was a little hard to find the entrance to the hotel from the road si ves it doesn’t have the name marked. The entrance shows another complex name. The Bacalar lake has lost the beautiful colors due to many hurricanes that have hit the coast and the main attraction is now gone. The hotel is nice but it need lots of work to make it superior. All the personnel are very helpful and friendly. The restaurant menu is limited. ![Front of my room ](https://a.travel-assets.com/ugc/hotel-reviews/DC6005FDF72AC4558F63FA4D13FCBC57E216C62B1615564620725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3D03DF2EB8EB1A9B45F893247E9DB14ABCCC8A541615564628423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful pier but don’t go inside the water, you will be disappointed when your feet touch the slimy bottom ](https://a.travel-assets.com/ugc/hotel-reviews/E215413A9A8EDA28D2A66542808A79EF473BB1481615564613036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Grey color of the water](https://a.travel-assets.com/ugc/hotel-reviews/DA7C8296AFCCB54AA58E7815C414CE09CC938C0A1615564606827.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cristina Stayed 2 nights in Mar 2021 ### 10/10 Excellent #### Karina, Mexico City Feb 2, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The All-Inclusive plan is really good, but the best of this hotel is its staff. All great people who made our stay pleasant and unforgettable. ##### Karina Stayed 2 nights in Jan 2021 ### 10/10 Excellent #### Verified traveller Jan 17, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy Recomendable Una excelente opción en todos los sentidos, junto a la Laguna, excelente servicio, excelente comida, y una vista increíble desde la habitación. Recomendable. ##### Verified traveller Stayed 2 nights in Jan 2021 ### 8/10 Good #### marcos Jan 6, 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Bom Lugar lindo. Pena que havia apenas um garçon para servir todos os hóspedes e faltaram alguns itens do all inclusive ##### marcos Stayed 2 nights in Jan 2021 ### 8/10 Good #### Jose Dec 21, 2020 Liked: Cleanliness, staff & service, property conditions & facilities ##### Jose Stayed 1 night in Dec 2020 ### 6/10 Okay #### Carmen Dec 20, 2020 ##### Carmen Stayed 1 night in Dec 2020 ### 8/10 Good #### Verified traveller Dec 3, 2020 ##### Verified traveller Stayed 5 nights in Nov 2020 ### 4/10 Poor #### Verified traveller Dec 1, 2020 ##### Verified traveller Stayed 5 nights in Nov 2020 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - 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