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Reviews of The African Tulip Hotel

4 out of 5
The African Tulip Hotel
4 Serengeti Road, Arusha

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 57 reviews" "
Rating 8 - Good. 7 out of 57 reviews" "
Rating 6 - Okay. 2 out of 57 reviews" "
Rating 4 - Poor. 0 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic beautiful property. Exceeded expectations
Stayed 2 nights in Oct 2023

2/10 Terrible

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Robert, McLean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Exceptional artwork in the public areas. Spacious room with comfortable bed. No elevator, but staff ferried my bags up and down from the second floor. Excellent gift shop and restaurant.
Stayed 1 night in Jan 2023
Response from African Tulip Team on Feb 2, 2023
Dear Robert,We are pleased to hear of your experience with us and we welcome you back next time.

10/10 Excellent

Robert, McLean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and artwork in the hallways. Great staff.
Stayed 1 night in Jan 2023
Response from African Tulip Team on Feb 2, 2023
Dear Robert,Thank you for taking time to share your review and we look forward to hosting you again in the future.

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful transition property for both before and after safari. Nice room, great restaurant and friendly and helpful staff
Stayed 1 night in Aug 2022

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful overnight stay for the start of our safari. Staff and facilities were delightful. Ambiance was warm and welcoming. Our dinner and breakfast buffet were great. We had a short but very pleasant stay. Would definitely come again.
Stayed 1 night in Jun 2022
Response from African Tulip Team on Jul 1, 2022
Dear Philip, We appreciate you taking time to share your review. It is a pleasure to know that you had a very pleasant stay with us. We look forward to welcoming you next time.

10/10 Excellent

Amber Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel and property in the heart of Arusha. The staff is so attentive and kind from the moment you enter. The restaurant and bar were great too! Would definitely stay here again next time!
Stayed 1 night in Sep 2021
Response from Yustina on Sep 13, 2021
Dear Amber, Thank you for sharing your review. We are happy to know that you enjoyed your stay and that the staff was attentive and kind. We look forward to welcoming you next time you are in Arusha.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food/rooms/staff! The pool bar was closed when I was there.
Stayed 1 night in Jun 2021
Response from Yustina on Jun 12, 2021
Dear Guest Thank you for your review, we look forward to welcoming you next time.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb forest location
Stayed 2 nights in Apr 2021
Response from Yustina on Apr 16, 2021
Thank you for sharing your African Tulip experience and we look forward to hosting you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are very attentive. I would highly recommend The African Tulip Hotel. It is excellent value for the money.
Stayed 2 nights in Apr 2021
Response from Yustina on Apr 13, 2021
Thank you for your kind gesture of sharing your review about the African Tulip and we look forward to welcoming you back again.

10/10 Excellent

Ian, Toronto Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and very clean. We were upgraded to a suite for our family (2A2K) free of charge, which was nice. Very nice pool and deck. Continental breakfast was excellent.
Stayed 1 night in Mar 2020
Response from Melissa Amsi on Mar 26, 2020
Dear Ian, Thank you for choosing The African Tulip for your recent stay in Arusha and for this wonderful rating. We are all delighted that you and your family had a lovely stay and we look forward to your next visit. Warm regards, Melissa Amsi

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Melissa Amsi on Feb 26, 2020
Dear Guest, Thank you for staying with us and for the 5 star rating. We look forward to your next visit. Kind regards, Melissa Amsi

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for our Arusha stay!
Stayed 2 nights in Oct 2019
Response from Melissa Amsi on Oct 24, 2019
Dear Sheryl, Thank you for staying with us and for taking the time to share this lovely review on here. We are happy to read that you had a wonderful stay and we look forward to welcoming you back! Kind regards, Melissa Amsi

10/10 Excellent

EliM, TORONTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, airy and caring staff. Great restaurant, reasonably priced.
Stayed 1 night in Oct 2019
Response from Melissa Amsi on Oct 15, 2019
Dear Guest, Thank you for staying with us and for taking the time to share the experiences you had at African Tulip. We look forward to welcoming you back. Kind regards, Melissa Amsi

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
We stayed at The African Tulip Hotel for 2 nights before taking a safari. We arrived late in the evening and the front desk was staffed and a bellman available to take our bags to our room. I travel with my own breakfast food and requested that a glass of milk be sent to my room at 6:00 am. At 6:00 am on the dot, there was a knock at the door. Our room was safari themed, was spacious and clean and even had universal outlets for our electronic devices. The water is not safe to drink (or anywhere else in Tanzania) but is safe to brush your teeth...but we did not take that risk. The hotel provided ample bottles of water. They have a nice bar and restaurant. We had Indian food which was very, very good. The staff...from the manager on down to the bellman are customer focused and are there to please. The hotel is gated and has a security guard at the entrance. The pool is on the small side but we did not go to Tanzania to swim so it was fine for us. I would definitely stay there again should our travels take us back to Arusha.
Stayed 2 nights in Aug 2019
Response from Melissa Amsi on Sep 12, 2019
Dear Carol, Thank you for staying with us and for taking the time to share the wonderful review with other travelers on here. It was a pleasure for our team to serve you and we are happy to read that you enjoyed the rooms, food and services provided by our staff. We hope to have the pleasure of welcoming you back! Kind regards, Melissa Amsi

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick stay over from cross-country travel before flying out, but very nice property, very attentive staff and very professional hotel manager. Rooms were big, bright, clean well appointed and lovely. Also, very nice bar area, restaurant, pool area and cute gift shop. Also, nice and quiet for a good night's sleep!
Stayed 1 night in Jul 2019
Response from Melissa Amsi on Jul 25, 2019
Dear Guest, Thank you for staying with us and for taking the time to share the experiences that you had with us. We are happy to read that you enjoyed the rooms, food and services provided by our staff. We look forward to your next visit. Kind regards, Melissa Amsi

10/10 Excellent

Roger, Mid-Michigan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff. Nice restaurant. Room was lovely. There isn’t anything I didn’t like about this hotel.
Stayed 2 nights in Mar 2019
Response from Melissa Amsi on Apr 10, 2019
Dear Roger, Thank you very much for staying with us at The African Tulip and for this wonderful review. We are all delighted that you enjoyed your stay. We look forward to your next visit. Kind regards, Melissa Amsi

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, service and accommodations were all excellent. Wish it was in a better part of town, but it was well-secured and safe.
Stayed 1 night in Feb 2019
Response from Melissa Amsi on Mar 14, 2019
Dear Guest, Thank you for staying with us and for taking the time to review us. We are pleased to read that you had an excellent stay and we look forward to your next visit. Kind regards, Melissa Amsi

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
If you like to sleep on concrete, and pay top dollar for the experience, then this is the hotel for you! I have travelled and stayed in all manner of accomodation, this was clean, rooms airconditioned, but the bed was the WORST I have EVER slept in. It was so bad that for our remaining two nights, I relocated to the 'day bed' to sleep. And I thought the beds in SE Asia were hard..... they are positively plush in comparison. Thankfully this was the only hotel we came across during our travels around Tanzania that had such beds. We arrived late following an extremely long flight and a three hour wait for bags that didn't make the flight and were told by the receptionist that the dining room was open. We put our hand lughage into our room, and went straight down. We were not offered any menus, just that the waiter would bring soup and then we could help ourselves to the buffet that I suspect had seen better days. There were some crumbs left on the 'dessert' table, and not a great deal else. They still had the Christmas lights up, which would have been nice, had they not been accompanied by a tacky tune you'd expect from a child's toy constantly repeating. It wasn't until the following day that we discovered there was a cheaper, simple menu we could have ordered from. The breakfast was very good, so no complaints there. The staff were very nice, but we watched the interactions with them and the manager, and we gathered from bloody language, tone etc that he wasn't particular
Stayed 2 nights in Dec 2018
Response from Melissa Amsi on Jan 18, 2019
Dear Guest, Thank you for staying at The African Tulip and for taking the time to share your feedback. We are very disappointed to read that we did not reach your expectations with the services we always strive to provide to all our guests. If you could kindly reach out to us and provide us with the details of your stay so we could look into it further to ensure that this never happens again. Thanking you in advance and we hope to get another opportunity to rectify this. Kind regards, Melissa Amsi

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the heart of Arusha
Fantastic boutique hotel in the heart of Arusha. The staff are service focused and food at the restaurant was delicious.
Stayed 1 night in Oct 2018
Response from Melissa Amsi on Oct 22, 2018
Dear Sharath, Thank you for staying with us and for taking the time to share this lovely review. We are all happy that you enjoyed your stay and the services provided. We look forward to your next visit. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay at. The staff members went above and beyond to make sure the stay was comfortable. The food here is pretty tasty as well.
Stayed 2 nights in Aug 2018
Response from Melissa Amsi on Sep 5, 2018
Dear Guest, Thank you for staying with us and for taking the time to share this lovely review. We are all very happy to read that you had a wonderful time with us. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Melissa Amsi on May 30, 2018
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Chris , phoenix, az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice way to end the trip!
Ended a 3 week trip here and it was really fantastic! I love the safari and Kilimanjaro climbing rents, but this was the perfect way to ease back into regular life. They arranged an airport shuttle, have great balconies for hanging out, and very comfortable rooms! Totally recommend the African Tulip.
Stayed 1 night in Jan 2018
Response from Melissa Amsi on Jan 11, 2018
Dear Chris, It was certainly a pleasure welcoming you to The African Tulip Hotel and have our team serve you. Thank you for this wonderful review and the 5 out of 5 rating; we are all happy that you had a wonderful time with us. We look forward to your next visit. Kind regards, Melissa Amsi Guest Relations Officer

10/10 Excellent

Jim, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star
Everything was five star - staff, service, food and rooms. They let me stay past checkout at no extra charge, as my ride to the airport wasn't until 2pm.
Stayed 1 night in Aug 2017
Response from Melissa Amsi on Aug 20, 2017
Dear Mr. Jim, It was a pleasure having you Stay with us at The African Tulip and I am beyond pleased that you had a wonderful time with us. Thank you for the wonderful rating and for this amazing review. We certainly hope to have the pleasure of welcoming you back the next time you are in Tanzania! Kind regards, Melissa Amsi

10/10 Excellent

james, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel following a safari.
A beautiful hotel with very accommodating staff. A wonderful place to stay following a long safari. In the heart of Arusha, great to access safaris, post office etc. Dinner was delicious at the Baobab restaurant, but the free breakfast was less than average.

10/10 Excellent

Sean, Galway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We had a very relaxing stay here, staff were very helpful. Room was spacious, clean and very comfortable. Dining room had excellent buffet dinner which we really enjoyed. Would recommend it highly.

8/10 Good

Sheila, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
good night's sleep on arrival
Despite a problem with our understanding that we would have a full-sized bed rather than a cot in our room for our teenager, the problem was eventually resolved to our satisfaction. The late evening front desk staff spoke almost no English, but our driver from the airport was able to translate a bit of the issue, though I'm sure he couldn't comprehend the problem. We were all exhausted from our flight from Canada, so it was a bit of a downer having to deal with the issue for 30 min upon our arrival. On reflection, the hotel was technically correct regarding giving us a cot, but I had sent the hotel 2 emails prior to our arrival that we wanted a regular bed for our tall, very grown up teen. They'd written back that would be fine. The hotel has character - lovely wooden floors, plants, a sense of place, comfortable beds and an attractive restaurant - a nice intro to Tanzania. We ordered room service that night - expensive, particularly a bunch of saran wrapped very stale chips and some unappetizing soup. But that's from the perspective of exhausted travellers who were dying for a beer n simple sandwich at 11pm. Most importantly, we all had a very comfortable first night in Tanzania and the lounge area was a very nice spot to meet with our safari company rep the following morning to discuss our safari beginning that day.

10/10 Excellent

Olivia, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spot
It is a lovely hotel, clean and comfortable. The breakfast buffet is also great.

8/10 Good

Barbara, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the centre of Arusha
Staff are lovely and very helpful. Room was large and clean. Disappointed there was no bath after 7 days on safari. Restaurant good food at reasonable prices. Pool lovely.

10/10 Excellent

aa, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel central to Arusha
We used the hotel before and after our Kili climb. The staff could not have been more helpful with storing baggage and valuables, making ad hoc calls to our tour company etc. The hotel is very clean, comfortable and has a good restaurant

10/10 Excellent

Kerstin, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous boutique hôtel with excellent service
The African Tulip hotel is a great and luxurious place to stay in Arusha, a real treasure. Decorations both inside and outside in the garden are beautiful. Our room was very spacious and had a wonderful bathroom with tub. Great indian food in the restaurant. Only thing that bothered me were the charges for internet and a 4% additional charge on any bill paid by credit card.

10/10 Excellent

Matt, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Accommodating and clean, we had a comfortable stay at the African .

10/10 Excellent

Laurie Meyer, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful accomodation
The African Tulip is a beautiful hotel with friendly staff providing great customer service. Barclays ATM is located just down the street. Hotel is within walking distance to Arusha city center.

8/10 Good

Louise, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city
This hotel was a pleasure to stay in, within walking distance to Arusha city. No traffic noise though!! Room was spacious and clean, bed comfy !!

8/10 Good

David Goldy, Ramat Gan, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover before start of safari
Oasis is bustling Arusha, in a nice area of town away from the center. Well kept and great place to recover from a long flight.

10/10 Excellent

Susan, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Arusha
It is no surprise that the Tulip is so highly rated. Excellent and friendly service, beautiful rooms ( we had #10), good and plentiful food and a lovely environment. We truly enjoyed our 3 days there and management is to be congratulated for their achievements.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
friendly helpful staff, great atmosphere, would highly recommend. I hope to go back in future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nelson, Monrovia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy and comfortable hotel
A small, tidy and refined hotel, the staffs are very friendly. The hotel is historic but well keeped. Very quite environment, and wonderful serivce.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice boutique hotel in Arusha
Very nice small hotel in Arusha with large well-appointed room and nice public area and bar. The staff was friendly and very helpful. We had dinner in the restaurant and it was only OK.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice oasis near semi-chaos.
Very nice quiet place just outside of main hub-bub of Arusha, which is otherwise noisy and dirty.
Zanzibar bar
Deck adjacent to room
Pool
Entrance

10/10 Excellent

Laura, San Clemente, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable for the weary traveler
We (myself, my husband and son) stayed at the African Tulip for a total of 4 nights. The first two nights were after our long journey from California to Tanzania and pre-safari and the second two nights were post- safari. The staff was efficient, friendly and very accomodating. The African Tulip was a very relaxing refuge. Our son has been living in the Arusha area. We were able to comfortably entertain other members of his organization in the hotel's lounge and dining room.

10/10 Excellent

LU, Fairbanks, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An elegant African flavor
Very clean with a wonderful African flavor and a hint of going back in time elegantly. We were a family requiring two rooms. Each was very spacious and suited our needs completely.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Arusha
I stayed two nights at the African Tulip just to recover following a camping in safari and to escape the hustle and bustle of Arusha. I had probably the most relaxing day of my holiday just chilling in my room and taking all my meals in the hotel. It really is a serene place. The staff are excellent and very friendly and the most competent I came across during my trip. The rooms are large and beautifully done out. The price of the rooms and the meals etc was reasonable when compared with what I paid in other hotels that were nowhere near this standard in Zanzibar and Dar. In summary I would say this is the perfect hotel to start or end either a safari or a climb of Kili,

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
African Tulip
The price is too much for the services the hotel can offer. Food wasn't very good and wasn't diverse enough. The buffet fulfilled is not often. However it seems like a problem of many Tanzanian hotels. Fridge in the room wasn't working properly. Room was clean. Bed is comfortable. No complaints.

6/10 Okay

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a stopover
Arusha in general is a nice stopover before or after a safari / Kili climb and this hotel was nice and quiet, and the service was very personal. However, if you are going to ask them to arrange pick up and drop off from the airports, make sure you negotiate the price down, as per everything in Arusha, they tend to overcharge... a lot.

8/10 Good

MARIANA

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021
Response from Yustina on Sep 3, 2021
Dear Mariana, Thank you for the review and we are happy to know you enjoyed your stay with us.

10/10 Excellent

Claudia, Zanzibar

Liked: Cleanliness, staff & service
Everything was perfect! Cleanness, staff, breakfast.
Stayed 1 night in Dec 2020
Response from Melissa on Dec 11, 2020
Dear Claudia, Thank you for staying with us and for taking the time to share this wonderful review as well as the five star rating. We are happy to read you had an excellent stay and we all look forward to your next visit! Regards, Melissa Amsi