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Reviews of Katari Hotel At Plaza de Armas

3.5 out of 5
Katari Hotel At Plaza de Armas
Portal de la Municipalidad 126-128, Plaza de Armas, Arequipa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 227 reviews" "
Rating 8 - Good. 43 out of 227 reviews" "
Rating 6 - Okay. 6 out of 227 reviews" "
Rating 4 - Poor. 3 out of 227 reviews" "
Rating 2 - Terrible. 7 out of 227 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. Especially the ladies at breakfast
Stayed 3 nights in Mar 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
El personal es increíblemente amable, tiene una muy buena ubicación.
Stayed 1 night in Mar 2024

6/10 Okay

TERESA

Travelled with family
Liked: Cleanliness, staff & service
It was ok…. The room was too warm as bd no air conditioning and we need to ask for a portable fan even though it was a fan in the ceiling. Bathroom too small.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jesus, Bristow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was perfect the staff the have excellent service I recommend this hotel nice
Stayed 2 nights in Jan 2024

10/10 Excellent

ada S., Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly staff.
Stayed 6 nights in Jan 2024

2/10 Terrible

Marcel

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Big Mistake , rooms with no AC system ,lack of ventilación second room no windows at all On the positive side , friendly front desk staff and bell person This is more like 2 start hotel to be honest
Stayed 3 nights in Nov 2023

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on the Plaza des Armas convenient to everything in town. Comfortable. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Javier, Carlsdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Super clean. Kindest staff
Stayed 3 nights in Oct 2023

10/10 Excellent

Leszek

Stayed 1 night in Oct 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel esta excelentemente localizado en la plaza al frente de la Catedral. El staff muy amable y calido. Difrute mi estadia, la decoracion es hermosa y la vista de la terraza es espectacular. Recomiendo este hotel porque de verdad que el trato calido de los empleados y hosts es de 5 estrellas
Stayed 2 nights in Sep 2023

10/10 Excellent

Tania

Stayed 1 night in Aug 2023

10/10 Excellent

Sashka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sashka

Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Gina B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an upscale property compared to other places we stayed at around Peru. Clean, very comfortable. Nice to be Right on the Plaza de Armas.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, very friendly and the area was beautiful
Stayed 4 nights in Apr 2023
Response from Guest Experience Department on Jul 9, 2023
Dear Mr. Ryan,Thank you for taking part of your time to give us your experience It is a great pleasure to know that you have enjoyed your stay in our facilities, services, and the friendly treatment of our staff.Thank you for your choice, we will be waiting for you again in this your home.Cordially,Nieves Ayala

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Amazing !!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Nancy

Gorgeous experience!
We loved our six night stay at Katari. The rooms were comfortable with traditional furniture and lovely linens. The location on the Plaza de Armas can’t be beat. The views from the rooftop restaurant and bar are spectacular at all times of the day, but especially at sunset, with the lights on the cathedral coming up and the sun turning the snow capped volcanoes pink. The only thing better are the staff, so kind, warm and responsive. Highly, highly recommend this place!
Stayed 6 nights in Apr 2023

8/10 Good

Jennifer, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great staff, beautiful view on the roof!
Stayed 3 nights in Mar 2023

10/10 Excellent

Jessica Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room and bathroom was spacious, clean and beautifully decorated. The staff was attentive of our needs throughout our whole stay
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was everything we expected it to be. I liked the water filter in the bathroom so we could refill our bottles. When you stay here check out the bottom of the breakfast menu for the chef recommendations.
Stayed 2 nights in Feb 2023

8/10 Good

leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms in the presidential suite and so nice to have a bath tub! Was disappointed we had to carch an early flight and miss breakfast on the rooftop nor was able to get a breakfast to go …
Stayed 1 night in Jan 2023

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and enjoyable stay
Hi, we had a presidential suite which was big and view of plaza de armas and glimpse of misti mountain...other family in a double which again was good size....staff helpful...we enjoyed breakfast and drinks on the roof top...the restaurant had very good food for snacks and dinner...some of the best traditional arequipean dishes we tried....hotel is good location to plaza tours restaurants markets and shopping. Only negative with location is that as the plaza is the centre so can be noisy.
Stayed 3 nights in Dec 2022

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the perfect location.
I stayed there twice on my trip and it was fantastic. The location is absolutely perfect on the Plaza de Armas and the views from the rooftop are breathtaking. The room lacked AC but had a ceiling fan so it was still comfortable. Great shower in the bathroom and everything was nicely appointed. Staff was great and very professional. Would definitely stay again.
Stayed 1 night in Nov 2022

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Peter, Edmonton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Oct 2022

10/10 Excellent

Jaime, cookeville

Stayed 1 night in Sep 2022

10/10 Excellent

Andrew

Stayed 1 night in Sep 2022

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Nieve and victor for the helpful. I can recommend Katari hotel for you next vacation
Stayed 4 nights in Sep 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number 1 place to stay in Arequipa
The hotel is as central located as could be right on the Plaza del Armas with a fantastic view from our room. The rooftop restaurant is serving as the breakfast place. This is super relaxing with the view of three Volcanos, breathtaking. Being in the center and within walking distance from Arequipa’s best restaurants is fantastic. The staff is very helpful and friendly and has given us great advice on restaurants and support with our excursions.
View from the rooftop restaurant
Stayed 2 nights in Sep 2022

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & friendly staff.
Stayed 2 nights in Jul 2022

10/10 Excellent

María

Liked: Staff & service, property conditions & facilities, room comfort
9/10
Great stay. The hotel has an incredible architecture and a very respectful design. It makes you notice that you are staying in a truly unique place full of history. Staff was great. Breakfast was superb and the view from the rooftop was beyond words. The only downside: we stayed in a room with an window looking over an internal stair and there was not much ventilation so the room has an odd smell. Cleaning could be better. We found some hairs on the floor and in the bathroom the second we arrive
Stayed 2 nights in Jun 2022

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in early And the room was clean and quiet.
Stayed 1 night in Jun 2022

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff at check in, beautiful rooftop for lunch and drinks. Spacious room with very nice bed. It is located in the main plaza, near everything in Arequipa center.
Stayed 1 night in Jun 2022

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super friendly… There’s a few flaws, but it wouldn’t stop me from coming back… excellent location in the middle of the plaza…looking straight at the Church..
Stayed 2 nights in May 2022

10/10 Excellent

Antonella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. We checked out at 3am for an overnight trek and they not only had a to-go breakfast ready for us but they stored our luggages and had already stored them in our room when we checked back in the following night. The hotel’s location is ideal. The rooftop bar was beautiful and the VIP free drinks were a great perk. The rooms are nicely decorated and well equipped with mini fridge, water filter, and percolator. Highly recommend!
Stayed 1 night in May 2022

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay
This hotel was amazing. It was super clean and the beds comfy. Nice hot shower. Service was exceptional. Breakfast is included and on the beautiful terrace. The location can’t be beat!
Stayed 1 night in May 2022

10/10 Excellent

Jessica Grados

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Amazing views from the roof. Friendly staff.
Stayed 2 nights in May 2022

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in La Plaza de Armas. Close to shopping, restaurants, Monastary de Santa Catalina and the Cathedral. Staff very friendly and helpful. Rooftop restaurant with amazing views of the city. A bit cold at night so bring heavy jacket. No heat lamps. Beds very comfortable. Robes, slippers, safe and electric kettle in room for tea available. Rooms did not have AC or heat but did have a ceiling fan. A bit noisy on 3rd floor. No bottled water in rooms or wash cloths. Rooms could use better lighting. Overall a good experience and would recommend primarily due to location, rooftop restaurant and affordability.
Stayed 2 nights in Apr 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, phenomenal rooftop terrace/bar, and incredibly clean
Stayed 1 night in Apr 2022

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely come back!
My fiancé and I had a very nice experience at this property. Perfectly located in the heart of the city, with a nice roof top terrace for breakfast or drinks at sunset. This hotel is in good condition and keeps an original style… What I appreciate the most was the outstanding service of the employees. Thank you! … Definitely a place to return.
Stayed 2 nights in Nov 2021

10/10 Excellent

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historical building, breathtaking views facing the cathedral in the main square and the volcanoes. The breakfast on the rooftop terrace was excellent, the staff was very friendly and attentive. We will highly recommend this hotel.
Stayed 2 nights in Jan 2022

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and accommodating. The location was central in Arequipa, with gorgeous rooftop views. And the rooms had character - not a corporate feel.
Stayed 4 nights in Jan 2022

10/10 Excellent

jhonnatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cleanliness, the food and terrace are 👌 Greattt
Stayed 2 nights in Feb 2022

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from roof and staff with restaurant there
Stayed 2 nights in Jan 2022

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location. Nothing to dislike.
Stayed 1 night in Jan 2022

8/10 Good

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pretty good
Its a pretty nice hotel, very central location and good clean rooms with amazing bathrooms. A little rough around the edges in some appearances, but overall great
Stayed 2 nights in Jan 2022