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Citystay

Hotel in Antwerp

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Photo gallery for Citystay

Two single beds with headboards and bedside tables, a large mirror, and a potted plant.
Two distinct buildings showcase modern and classic architectural styles, each with multiple windows.
A book lies on a round table in a room with a wooden floor.
Relax in a serene space with a potted plant, comfortable chair, and doorway to additional storage.
Cozy retreat with a leather armchair, small table, and potted plant, perfect for short stays or work.
Citystay blends Old Town charm with modern amenities in Antwerp. Travelers love the in-room WiFi, bicycle parking, and luggage storage. The multilingual staff is consistently praised for their attentive service by previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Rainfall showerhead
  • 700 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Rainfall showerhead
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Courtyard View

Living area

Deluxe Double Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Rainfall showerhead
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Map
43 Burchtgracht, Antwerp, Vlaanderen, 2000

What's nearby

  • Antwerp Market Square - 3 min walk - 0.3 km
  • Cathedral of Our Lady - 3 min walk - 0.3 km
  • Museum Aan de Stroom - 9 min walk - 0.8 km
  • Port of Antwerp - 15 min walk - 1.3 km
  • Antwerp Zoo - 4 min drive - 2.0 km

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp-South Station - 8 min drive
  • Brussels Airport (BRU) - 41 min drive

Restaurants

  • ‪Bonaparte - ‬4 min walk
  • ‪De Bomma - ‬3 min walk
  • ‪Den Engel - ‬3 min walk
  • ‪ToiToiToi - ‬3 min walk
  • ‪Caffe Mundi - ‬3 min walk

About this property

Citystay

Hotel located in Old Town
Citystay provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, smoke-free premises, and luggage storage
  • Bicycle parking and multilingual staff
Room features
All guestrooms at Citystay include perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and hair dryers
  • Wardrobes/closets, LED light bulbs, and electric kettles

Languages

Dutch, English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 28 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Bicycle storage

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (31 inches high)
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Nearby parking fee: EUR 28 per day(328 ft away; open 24 hours)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators

Property is also known as

CITYSTAY Hotel Antwerp
CITYSTAY Antwerp
CITYSTAY Hotel
CITYSTAY Hotel
CITYSTAY Antwerp
CITYSTAY Hotel Antwerp

Frequently asked questions

Is Citystay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citystay?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Citystay on Jul 16, 2025 start from CA $144.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Citystay?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Citystay?

Check-out is at 11:00 AM. Late check-out is available for EUR 15 (subject to availability).

Does Citystay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 90 per vehicle applies.

Where is Citystay located?

Located in Old Town, this hotel is steps from Butcher's Hall, Steen Castle, and National Maritime Museum. St. Paul's Church and Antwerp City Hall are also within 5 minutes. Antwerp Central Station is 23 minutes by foot and Antwerp (ZWE-Antwerp Central Train Station) is 23 minutes.

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Citystay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 59 reviews
Rating 8 - Good. 10 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Excellent room quality and location for the price
Stayed 2 nights in Sep 2022

10/10

It was great and the staff was responsive.
Stayed 2 nights in Oct 2022

8/10

Good location
Stayed 3 nights in Apr 2023

10/10

I received prompt reply when I message the owner for help. My family is very happy with the room. I will highly recommend citystay when you make your stop in Antwerp. (:
Stayed 1 night in Sep 2024

10/10

Well equipped, well located in town. Efficient.
Stayed 1 night in Feb 2024

10/10

Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
Stayed 4 nights in Mar 2023

10/10

Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Stayed 3 nights in Jan 2023

10/10

Really this property was best for my trip. Only doesn't have Freeze and Microwoven.
Stayed 2 nights in Jul 2022

10/10

Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Stayed 2 nights in May 2023

10/10

Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you. Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
Stayed 1 night in Sep 2022

2/10

This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money

10/10

We hebben een fantastisch verblijf gehad. Tobias is een geweldige gastheer, erg service gericht. De kamers zijn ontzettend ruim en sfeervol. De bedden liggen heerlijk! Op loopafstand kan de auto geparkeerd worden voor 6 euro per 24 uur. Gelijk om de hoek kan de auto geparkeerd worden voor 30 euro per 24 uur. Volgende keer reserveren we zeker weten de 4 persoonskamer, die zag er ook geweldig uit. Bedankt voor ons fijne verblijf!
Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 3 nights in Nov 2024

10/10

Stayed 1 night in Aug 2024

10/10

乾淨、舒服，距離聖母教堂很近！只是沒有電梯，要自己扛行李上樓喔！不過其他一切都非常的好！
Stayed 1 night in Jul 2024

6/10

Stayed 2 nights in Jan 2024

10/10

Stayed 2 nights in Jan 2024

10/10

Muy buen hotel ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jan 2024

8/10

Stayed 1 night in Jan 2024

10/10

Stayed 1 night in Dec 2023

8/10

Goede bedden, alles netjes, goede douche, en op loopafstand van het centrum. Wij hebben genoten. Wel 1 tip, ontkalk de waterkoker, zat allemaal kalk in. Verder alles tip top in orde, super!
Stayed 1 night in Oct 2023

10/10

Stayed 1 night in Oct 2023

10/10

Stayed 2 nights in Jun 2023