Title: L'Impérial Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=890873&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # L'Impérial Palace Lakeside luxury awaits at this upscale retreat where casino entertainment, spa treatments, and French dining create a perfect balance of relaxation and indulgence ## Photo gallery for L'Impérial Palace ![Imperial Suite with spa access on reservation | Terrace/patio - L'Impérial Palace (Annecy)](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/4dc2cbca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Prestige Lake Room with balcony with spa access on reservation - L'Impérial Palace (Annecy)](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/6fba5162.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - L'Impérial Palace (Annecy)](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/46e3dc75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath - L'Impérial Palace (Annecy)](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/63ae66c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room service - dining - L'Impérial Palace (Annecy)](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/9e398069.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies L'Impérial Palace near Lake Annecy offers a sophisticated escape with a casino and two French restaurants. Guests can relax in the garden, enjoy massages and facials at Cristal Spa, or lounge by the pool. Attentive staff and free in-room WiFi enhance the experience. ## Reviews 9.2 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=890873&PinnedHotelID=890873&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=890873&PinnedHotelID=890873&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=890873&PinnedHotelID=890873&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=890873&PinnedHotelID=890873&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=890873&PinnedHotelID=890873&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=890873&PinnedHotelID=890873&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=890873&PinnedHotelID=890873&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=890873&PinnedHotelID=890873&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for Classic Queen Room ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/w1771h1181x0y0-0bb39f6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Queen Room 9.2 Wonderful 19 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Park view - 248 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Privilege Queen Room with spa access on reservation ![Privilege Queen Room with spa access on reservation](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/3c6a4671.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Queen Room with spa access on reservation 9.8 Exceptional 15 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Partial lake view - 291 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Prestige Lake Room with spa access on reservation ![Prestige Lake Room with spa access on reservation](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/1cb2912a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prestige Lake Room with spa access on reservation 8.8 Excellent 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Lake view - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Executive with spa access on reservation ![Executive Suite](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/c028f33a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Executive with spa access on reservation 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 700 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Prestige Lake Suite with spa access on reservation ![Prestige Lake Suite with spa access on reservation](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/7585ec24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prestige Lake Suite with spa access on reservation 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - Lake view - 592 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Classic Family Queen Room with spa access on reservation ![Classic Family Queen Room with spa access on reservation](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/1d814cbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Family Queen Room with spa access on reservation 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Shower/tub combination - Park view - 366 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Deluxe Lake Terrace Room - with spa access on reservation ![Deluxe Lake Terrace Room with spa access on reservation | Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/cece6f04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lake Terrace Room - with spa access on reservation ### Highlights Terrace Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Lake view - 323 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/f7fb969b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Shower/tub combination - 377 sq ft - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Terraces Lake Suite with spa access on reservation ![Terraces Lake Suite with spa access on reservation](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/42588627.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Terraces Lake Suite with spa access on reservation ### Highlights Terrace Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding - Lake view - 818 sq ft - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Imperial Suite with spa access on reservation ![Imperial Suite with spa access on reservation](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/ec738da8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Imperial Suite with spa access on reservation ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding 2 bedrooms - Lake view - 1744 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Classic Room with balcony ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/w1771h1181x0y0-0bb39f6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with balcony 9.8 Exceptional 7 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - Park view - 248 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Privilege Queen Room with balcony with spa access on reservation ![Privilege Queen Room with balcony with spa access on reservation](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/a0b95b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Queen Room with balcony with spa access on reservation 8.0 Very good 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - Partial lake view - 291 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Prestige Lake Room with balcony with spa access on reservation ![Prestige Lake Room with balcony with spa access on reservation](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/6fba5162.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prestige Lake Room with balcony with spa access on reservation 9.6 Exceptional 13 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - Lake view - 323 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Prestige Lake Suite with balcony with SPA access on reservation ![Prestige Lake Suite with balcony with SPA access on reservation | Living area](https://images.trvl-media.com/lodging/1000000/900000/890900/890873/w1771h1181x0y0-0b75209a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prestige Lake Suite with balcony with SPA access on reservation 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding - Lake view - 592 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAnnecy-Hotels-LImperial-Palace.h890873.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAnnecy-Hotels-LImperial-Palace.h890873.Hotel-Information) ## About the area Located in Annecy, L'Impérial Palace is near the airport and on a lake. Théâtre Bonlieu and L'Abbaye are cultural highlights, and some of the area's landmarks include Amours Bridge and Prison d'Annecy. Annecy Aventure and Les Passagers du Vent are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. [Visit our Annecy travel guide](https://www.expedia.ca/Annecy.dx2532) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.90414%2C6.14436&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mLndXfYlpZvtd4ZDwxtAFs6kM4Q=) Allée de L'Impérial, Annecy, Haute-Savoie, 74000 ### What's nearby - ![Lake Annecy which includes mountains, a bay or harbor and boating](https://images.trvl-media.com/place/6355929/23463386-b065-4fac-9536-47d78c9fc664.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Annecy 2 min walk \- 0.2 km - ![Amours Bridge](https://images.trvl-media.com/place/6068967/4fd60420-fc0b-4665-a691-7c48ac65ecdf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Amours Bridge 16 min walk \- 1.4 km - ![Palais de l Ile](https://images.trvl-media.com/place/6268637/55e28665-4dfd-46b1-94c0-c75bff2d8ab4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palais de l Ile 5 min drive \- 2.1 km - ![Annecy Castle](https://images.trvl-media.com/place/6068965/52afbbe3-4e64-4bea-8d85-f20c308a86bf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Annecy Castle 6 min drive \- 2.8 km - Plage de l'Imperial 2 min walk \- 0.2 km ### Getting around - Annecy Station 9 min drive - Geneva International Airport (GVA) 37 min drive ### Restaurants - Tizzo 16 min walk - Shouka 15 min walk - Yatta! Ramen 13 min walk - La Brasserie de l'Imperial 2 min walk - Madame Coline 3 min walk ## About this property ### L'Impérial Palace Upscale hotel near Lake Annecy A casino, a terrace, and a coffee shop/cafe are just a few of the amenities provided at L'Impérial Palace. Hit the jackpot at this hotel with amenities such as a casino VIP room, 7 casino gaming tables, and 165 slot machines. Treat yourself to a massage, a body scrub, or a facial at Cristal Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon. Other perks at this hotel include: - Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge) - An area shuttle, an electric car charging station, and coffee/tea in the lobby - Smoke-free premises, ATM/banking services, and wedding services - Guest reviews say great things about the helpful staff Room features All 104 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Extra conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with premium channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/72000000/71280000/71272700/71272687/932b96b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Pélican Annecy - Pool - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 384 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=71272687&PinnedHotelID=71272687&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse avec terrasse - Côté Lac | Balcony view](https://images.trvl-media.com/lodging/67000000/66500000/66492900/66492822/6cdebae9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rivage Hôtel & Spa Annecy Annecy - Pool - Hot tub - Spa - Pet friendly 9.4 Exceptional 452 reviews CA $220 CA $250 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=66492822&PinnedHotelID=66492822&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/17000000/16070000/16067700/16067685/78fff59e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Splendid Hotel Lac d'Annecy - 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Electric car charging station on site - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Secured, uncovered valet parking on site (EUR 30 per night) - RV/bus/truck parking (surcharge) on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 33 for adults and EUR 16 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - La Table - Le Riva - Le Salon ### Things to do - 165 slot machines - 7 gaming tables - Bicycle rentals - Casino (4,844 square feet of space) - Full-service spa - Health club - Sauna - Steam room ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Outdoors - Garden - On a lake - Pool loungers - Terrace ### Full-service spa - 6 treatment rooms - Body scrubs - Couples treatment rooms - Facials - Hot tub - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 8 floors - Banquet hall - Built in 1912 - Edwardian architecture - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 4 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 33 for adults and EUR 16 for children - Uncovered valet parking fee: EUR 30 per night - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note that children under 12 years old are only admitted to the spa from 4 PM to 6 PM. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 9:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as l Imperial Palace Annecy l\`Imperial Palace Hotel Annecy L'Impérial L'Impérial Palace L'Impérial Palace Annecy L'Impérial Palace Hotel L'Impérial Palace Hotel Annecy L'Impérial Palace Hotel L'Impérial Palace Annecy L'Impérial Palace Hotel Annecy ## Frequently asked questions ### Is L'Impérial Palace pet-friendly? ### How much does it cost to stay at L'Impérial Palace? ### How much is parking? ### What time is check-in at L'Impérial Palace? ### What time is check-out at L'Impérial Palace? ### Where is L'Impérial Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## L'Impérial Palace Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 673 8 - Good 231 6 - Okay 62 4 - Poor 29 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Cynthia Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was beautiful, we were lucky to get a room with a patio that overlooked the lake. The grounds are gorgeous and walkable into town. One of our favorite hotels! ##### Cynthia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Gaelle Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was perfect (we got an upgrade!), the staff were so professional and nice, and the service was 10/10\. ##### Gaelle Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Betty Dec 22, 2025 Liked: Cleanliness, property conditions & facilities What a glorious spot! Our lake-view room was beautiful -- lots of light, unbelievable view, super spotless, and a towel warmer in the bathroom (with bath AND shower!!!!) that I wanted to take home with me. Wonderfully welcoming staff and exceptional room service.... can't recommend more highly!!! ##### Betty Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Steven Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel on the water Awesome view, about a mile walk from the city center ##### Steven Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Helen Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent check in, very professional staff, loved the little extras like the turn down service and bottles of water every day, secure parking, quality meals. We had a fabulous stay - thank you to everyone. ##### Helen Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Thomas Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic view of the lake. ##### Thomas Stayed 1 night in May 2025 ### 10/10 Excellent #### Michelle Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect from being allowed to check in 2 hours earlier, to having a room upgrade also with a lake view and balcony. Even given extra water & artisans fudge on the turn down service. Perfect perfect perfect ![](https://a.travel-assets.com/ugc/hotel-reviews/6e51556c-d1ba-459c-a39f-d81e85612f62-1762273473793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/78fceb5e-713b-432a-9d86-652591b73eaa-1762273501057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2fd71367-4b97-444e-9306-074d98d651ac-1762273500399.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17c91d3d-b3a2-44e5-9450-6b965d4d6c5f-1762273501701.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Matt Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Annency Summer Getaway Great hotel overall clean and amazing views of the lake staff was friendly and grounds were fantastic. ##### Matt Stayed 1 night in Jul 2025 ### 10/10 Excellent #### lorna Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really enjoyed our stay here, beautiful hotel. We were given an upgrade and had a bottle of champagne in our room to celebrate our special occasion. Staff were all so nice. Perfect spot on Lake Annecy. Will definitely be back ![Beautiful view of the lake and mountains from our balcony ](https://a.travel-assets.com/ugc/hotel-reviews/935fdbe0-dd50-4fb4-88e8-22a47bc13908-1758039453010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### lorna Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller May 17, 2025 Beautiful hotel with a view of the Alps! Wonderful amenities and excellent staff! ![](https://a.travel-assets.com/ugc/hotel-reviews/26b6854d-0b8f-422a-b2c7-30d747ae188b-1747485325573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c0650e38-a969-45b4-8ffc-9437d9321c9c-1747485325628.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Kaylene Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities There was a beautiful view of the lake and we enjoyed walking along the shoreline which was so accessible from the hotel ##### Kaylene Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Manali Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We really enjoyed our stay at this hotel and plan on going back. The staff were very friendly and helpful. The hotel was clean and the food was wonderful. ##### Manali Stayed 2 nights in May 2025 ### 10/10 Excellent #### Savitri Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great rooms, very clean, excellent staff service throughout. ##### Savitri Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Amy Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing view with lake view room! Quiet. Wonderfully relaxing spa. Nice restaurant with outdoor seating. Comfortable bed in really well situated room. The staff were polite and efficient. ![](https://a.travel-assets.com/ugc/hotel-reviews/29eb8bc8-8d28-477f-85e5-61195e267d2e-1757611217390.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### April Jul 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was great. The welcome treats were unexpected and such a nice surprise. Great location! ##### April Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Khaled Jun 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, great view, great service ##### Khaled Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Jun 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to stay Excellent location and nice rooms ##### Verified traveller Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Celenia Jul 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thoroughly enjoyed our stay at this property, even got to meet the general manager and the concierge staff were amazing, arranged all of our tours for us and showed us around and how to get to old town which was so memorable stopped by there for lunch breakfast and dinner every day Very memorable trip ##### Celenia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sima Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five Star hotel and service. We stayed for our anniversary and the hotel was incredibly generous with their welcome gift. The view from the room was simply gorgeous. I can't wait to come back to this hotel and would highly recommend it for the most romantic getaway. ##### Sima Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kendra Sep 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with great views and a great location. ##### Kendra Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Joel Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property. Morning breakfast buffet was great. Highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/41e5f404-e6a1-4e43-b254-11f4527eb6a6-1749151690461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8b760da6-3567-43d5-a22a-f06b07daf9d9-1749151719289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joel Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### alexander Sep 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel at prefect location at the lake ##### alexander Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### David Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location on the shore of the lake. Short walk to old town and neighborhood bars and restaurants. We rented the ebikes 3 times for a trip around the lake. ##### David Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Kathleen Aug 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, best location and friendly staff ##### Kathleen Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller Oct 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fabulous hotel with a great spa, nice bar and restaurants, in a lovely area of the lake. ##### Verified traveller Stayed 1 night in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Hôtel côté sud](https://www.expedia.ca/Saint-Peray-Hotels-Hotel-Cote-Sud.h104235930.Hotel-Information) > > [Garden & City Clermont Ferrand Gerzat](https://www.expedia.ca/Gerzat-Hotels-Garden-City-Clermont-Ferrand-Gerzat.h1538926.Hotel-Information) > > [GRAND MESS Clermont-Ferrand](https://www.expedia.ca/Clermont-Ferrand-Hotels-GRAND-MESS-Clermont-Ferrand.h102680806.Hotel-Information) > > [Residence P&V les Chalets de Solaise](https://www.expedia.ca/Val-DIsere-Hotels-Pierre-Et-Vacances-Residence-Les-Chalets-De-Solaise.h975841.Hotel-Information) > > [Villa Calma - Maison d'hôtes & Spa](https://www.expedia.ca/Mottier-Hotels-Villa-Calma-Maison-Dhotes-Spa.h95473794.Hotel-Information) > > [Luxury Duplex Apartment with Large Balcony, Ski-In/Ski-Out, and Stunning Views](https://www.expedia.ca/Val-DIsere-Hotels-Luxury-Duplex-Apartment-With-Large-Balcony.h89509244.Hotel-Information) > > [Les Chambres D'hotes Les Délices de Lavoûte](https://www.expedia.ca/Lavoute-Sur-Loire-Hotels-Les-Chambres-Dhotes-Les-Delices-De-Lavoute.h18270969.Hotel-Information) > > [Hôtel Barmes de L'Ours](https://www.expedia.ca/Val-DIsere-Hotels-Hotel-Barmes-De-LOurs.h16363076.Hotel-Information) > > [Le Domaine des Fontaines](https://www.expedia.ca/Bernin-Hotels-Le-Domaine-Des-Fontaines.h65213268.Hotel-Information) > > [Hotel Ormelune](https://www.expedia.ca/Val-DIsere-Hotels-Hotel-Ormelune.h14720.Hotel-Information) > > [Hotel Bellier](https://www.expedia.ca/Val-DIsere-Hotels-Hotel-Bellier.h4860600.Hotel-Information) > > [Logis Hotel De La Poste](https://www.expedia.ca/Corps-Hotels-Logis-Hotel-De-La-Poste.h23168622.Hotel-Information) > > [Chateau du Serpolet](https://www.expedia.ca/Pont-Du-Chateau-Hotels-Chateau-Du-Serpolet.h107619497.Hotel-Information) > > [Hôtel de l'Isle](https://www.expedia.ca/LIsle-DAbeau-Hotels-Hotel-De-LIsle.h4304608.Hotel-Information) > > [Hotel Mont Blanc](https://www.expedia.ca/Megeve-Hotels-Hotel-Mont-Blanc.h84108.Hotel-Information) > > [Short Walk to Gondola and Thermals!](https://www.expedia.ca/Brides-Les-Bains-Hotels-Newly-Remodeled-Condo-Short-Walk-To-Gondola.h90445785.Hotel-Information) > > [B&B HOTEL Montélimar Nord](https://www.expedia.ca/Les-Tourrettes-Hotels-BB-Hotel-Montelimar-Nord.h11164182.Hotel-Information) > > [B&B Maison Balady](https://www.expedia.ca/Bellenaves-Hotels-BB-Maison-Balady.h36427958.Hotel-Information) > > [VVF Le Lioran Les Monts du Cantal, Saint Jacques des Blats](https://www.expedia.ca/Saint-Jacques-Des-Blats-Hotels-VVF-Villages-Les-Monts-Du-Cantal.h34120850.Hotel-Information) > > [Résidence Terresens L'éclat des Veriaz](https://www.expedia.ca/Megeve-Hotels-Residence-Terresens-Leclat-Des-Veriaz.h105524901.Hotel-Information) > > [Chateau les 4 saisons](https://www.expedia.ca/Saint-Cirgues-Sur-Couze-Hotels-Chateau-Les-4-Saisons.h41508548.Hotel-Information) > > [Chateau De Champlong](https://www.expedia.ca/Villerest-Hotels-Chateau-De-Champlong.h3700416.Hotel-Information) > > [Résidence Lagrange Vacances Les Hauts de la Vanoise](https://www.expedia.ca/Pralognan-La-Vanoise-Hotels-Residence-Lagrange-Vacances-Les-Hauts-De-La-Vanoise.h6604851.Hotel-Information) > > [Greet Hotel Bourg-en-Bresse Sud Montagnat](https://www.expedia.ca/Montagnat-Hotels-Premiere-Classe-Bourg-En-Bresse-Montagnat-Ainterexpo.h5578541.Hotel-Information) > > [Le Beau Cottage](https://www.expedia.ca/Chambon-Sur-Lac-Hotels-Le-Beau-Cottage.h9075460.Hotel-Information) > > [Hotel Du Lac](https://www.expedia.ca/Talloires-Montmin-Hotels-Hotel-Du-Lac.h2687284.Hotel-Information) > > [Hotel Restaurant Les Bergeronnettes](https://www.expedia.ca/Aix-Les-Bains-Hotels-Hotel-Restaurant-Les-Bergeronnettes.h40270458.Hotel-Information) > > [Les Portes du Soleil](https://www.expedia.ca/Chatel-Hotels-Les-Portes-Du-Soleil.h23391547.Hotel-Information) > > [Cosy chalet in a quiet location Mountain view, near Annecy and Aravis](https://www.expedia.ca/Thones-Hotels-Individual-Chalets.h33023490.Hotel-Information)