Title: Ritz Acapulco Hotel All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=460536&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ritz Acapulco Hotel All Inclusive Travelers can unwind by the pool or take a romantic stroll along the beachfront at this all-inclusive resort where relaxation comes naturally ## Photo gallery for Ritz Acapulco Hotel All Inclusive ![2 outdoor pools, pool umbrellas, sun loungers - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/5a5d1b9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/67cea652.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/d8b3d06c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/40de36e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/f5a9aca4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz Acapulco Hotel All Inclusive offers a prime beachfront location with sun loungers. Enjoy Mediterranean cuisine at two restaurants or drinks at two ocean-view bars. WiFi, dry cleaning/laundry services, and attentive staff ensure a memorable stay. ## Reviews 8.2 Very good ## Popular amenities - Pool - All-inclusive - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Standard Single Room, 1 King Bed, Partial Sea View ![Standard Single Room, 1 King Bed, Partial Sea View](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/d02fc184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 King Bed, Partial Sea View 7.8 Good 52 reviews ### Highlights Air conditioning Free rollaway/extra beds Plasma TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer Cable channels - 344 sq ft - Partial sea view - Sleeps 4 - 1 King Bed ### View all photos for Suite ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/6d5616ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 452 sq ft - Sleeps 3 ### View all photos for Suite ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/745d45b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review - 452 sq ft - Sleeps 4 ### View all photos for Standard Double Room, 2 Double Beds, Partial Sea View ![Standard Double Room, 2 Double Beds, Partial Sea View | View from room](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/ce85eb65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Partial Sea View 7.6 Good 67 reviews ### Highlights Air conditioning Free rollaway/extra beds Plasma TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer Cable channels - 344 sq ft - Partial sea view - Sleeps 4 - 2 Double Beds ### View all photos for Studio Suite, 1 King Bed, Partial Sea View ![Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/40de36e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Partial Sea View 7.8 Good 15 reviews ### Highlights Air conditioning Free rollaway/extra beds Plasma TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer Cable channels - 452 sq ft - Partial sea view - Sleeps 4 - 1 King Bed ### View all photos for Studio Suite, 2 Double Beds, Partial Sea View ![Studio Suite, 2 Double Beds, Partial Sea View](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/ef3c127f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Double Beds, Partial Sea View ### Highlights Air conditioning Free rollaway/extra beds Plasma TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer Cable channels - 452 sq ft - Partial sea view - Sleeps 4 - 2 Double Beds ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/2df9b05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 4 ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/eac5e01d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 2 ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/3d70486a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 3 ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/fb8edadb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 10.0 Exceptional 1 review - 344 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Ritz-Acapulco-Hotel-De-Playa.h460536.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Ritz-Acapulco-Hotel-De-Playa.h460536.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86039%2C-99.88264&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EVi7ZJ_SSBOSA88Uiw1wMdU-qfg=) Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670 #### What's nearby - Galerías Acapulco \- 1 min walk \- 0.1 km - Parque Papagayo \- 2 min walk \- 0.2 km - Papagayo Beach \- 5 min walk \- 0.5 km - Condesa Beach \- 8 min walk \- 0.8 km - Diana the Huntress \- 17 min walk \- 1.5 km #### Getting around - General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive #### Restaurants - ‪Vips - ‬1 min walk - ‪Starbucks - ‬3 min walk - ‪Rosmar - ‬3 min walk - ‪McDonald's - ‬2 min walk - ‪Primos - ‬3 min walk ## About this property ### Ritz Acapulco Hotel All Inclusive Luxury all-inclusive property near Parque Papagayo Located close to Galerías Acapulco and Plaza Bahia, Ritz Acapulco Hotel All Inclusive provides 2 poolside bars, dry cleaning/laundry services, and 2 bars. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. The on-site restaurant, Villalinda, offers breakfast, lunch, dinner, and al fresco dining. In addition to a gym and a business center, guests can connect to free in-room WiFi. Additional perks include: - 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Self parking (surcharge), an area shuttle, and babysitting (surcharge) - Wedding services, beach umbrellas, and luggage storage - Tour/ticket assistance, a 24-hour front desk, and beach towels - Guest reviews speak highly of the helpful staff Room features All 240 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - 32-inch plasma TVs with cable channels - Childcare services, daily housekeeping, and desks ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet meals, snacks, and select beverages included Basic alcoholic beverages included ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Soccer ### Lessons/classes/games Aerobics ### Entertainment Onsite entertainment and activities Theme parties ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/bda57c1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Beach Acapulco Costera Acapulco - Pool - Hot tub - All-inclusive - Kids pool 7.0 Good 1,001 reviews CA $106 CA $128 total includes taxes & fees Jan 13 - Jan 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/490000/480800/480772/ebc3812b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.4 Very good 1,002 reviews CA $124 CA $149 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=480772&PinnedHotelID=480772&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.0 Very good 1,007 reviews CA $110 CA $132 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/1000000/30000/26600/26560/166b7a36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Acapulco Villas Costera Acapulco - Pool - Spa - Pet friendly - Kids pool 9.2 Wonderful 1,002 reviews CA $155 CA $186 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids pool 8.4 Very good 1,593 reviews CA $125 CA $150 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Double | View from room](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/2a7b0185.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Acapulco - All Inclusive Playa Guitarrón - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 96 reviews CA $232 CA $278 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/20000/14200/14138/ab0b7466.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amares Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.8 Excellent 212 reviews CA $116 CA $139 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=14138&PinnedHotelID=14138&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12600000/12592300/12592270/7ba3752b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Princess Mundo Imperial Granjas del Marqués - Pool - All-inclusive - Spa - Pet friendly 8.2 Very good 1,002 reviews CA $244 CA $312 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=12592270&PinnedHotelID=12592270&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/23300/23260/226b2f0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Acapulco Las Brisas - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 1,223 reviews CA $165 CA $198 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=23260&PinnedHotelID=23260&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/775dc41c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Mundo Imperial Puente del Mar - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,002 reviews CA $188 CA $244 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Self parking on site (MXN 150 per night) ### Food and drink - 2 bars/lounges - 2 poolside bars - A restaurant - Snack bar/deli ### Restaurants on site - Bar Margaritas - Villalinda ### Things to do - 2 outdoor pools - Billiards/pool table - Children's pool - Evening entertainment - Free children's club - Gym ### Family friendly - 2 outdoor pools - Children's pool - Free children's club - In-room babysitting (surcharge) - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers - Pool umbrellas ### Accessibility - No elevator ### More - 15 floors - 2 buildings - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Self parking fee: MXN 150 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### Property is also known as Acapulco Ritz Hotel Ritz Acapulco All Inclusive Hotel Ritz Playa Acapulco Ritz Acapulco All Inclusive Ritz Acapulco de Playa Ritz Acapulco Hotel Ritz Acapulco Hotel de Playa All Inclusive Ritz Hotel Acapulco Ritz Hotel Playa All Inclusive Ritz Playa Ritz Acapulco Hotel Playa All Inclusive Ritz Acapulco Playa Ritz Acapulco Playa All Inclusive Ritz Playa All Inclusive Ritz Acapulco Hotel de Playa Ritz Acapulco Hotel All Inclusive Acapulco Ritz Acapulco Hotel de Playa All Inclusive Ritz Acapulco Hotel All Inclusive All-inclusive property ## Frequently asked questions ### Does Ritz Acapulco Hotel All Inclusive have a pool? ### How much does it cost to stay at Ritz Acapulco Hotel All Inclusive? ### Is Ritz Acapulco Hotel All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Ritz Acapulco Hotel All Inclusive? ### What time is check-out at Ritz Acapulco Hotel All Inclusive? ### Are there all-inclusive benefits at Ritz Acapulco Hotel All Inclusive? ### Where is Ritz Acapulco Hotel All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ritz Acapulco Hotel All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Amenities ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 581 8 - Good 276 6 - Okay 146 4 - Poor 73 2 - Terrible 90 ## Reviews ### 10/10 Excellent #### Erik Oct 4, 2025 Great place to stay, enjoy and relax! ##### Erik Stayed 3 nights in Aug 2025 ### 4/10 Poor #### liliana Jan 5, 2026 Disliked: Cleanliness, amenities Food was terrible ##### liliana Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Santiago Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice ##### Santiago Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Marilu Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Would stay there again! ##### Marilu Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Aleph Joaquin Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick ##### Aleph Joaquin Stayed 3 nights in Sep 2025 ### 8/10 Good #### Fransica Oct 3, 2025 Liked: Staff & service, property conditions & facilities, room comfort The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court. ##### Fransica Stayed 1 night in Sep 2025 ### 6/10 Okay #### Wilebaldo Jonathan Dec 15, 2025 Liked: Cleanliness No, doors broken ##### Wilebaldo Jonathan Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Giovana Jan 3, 2026 Liked: Cleanliness Disliked: Property conditions & facilities The staff was great, and the food and evening events were enjoyable. However, the drinks were terrible—I’m almost certain they were not serving real alcohol. The pools also closed far too early. All pools shut down at 8 p.m., and the adults-only pool should have stayed open until at least 11 p.m. The rooms are very outdated, with visible rust in the sinks and throughout the bathrooms. Overall, I still enjoyed my stay, but this property could be much better. It clearly needs significant reinvestment. ##### Giovana Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Sandy flor Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities New adult pool and kids pool ##### Sandy flor Stayed 5 nights in Aug 2025 ### 8/10 Good #### Christopher Jul 27, 2025 Liked: Cleanliness, staff & service Not 5 stars, but great staff! Food was just ok. Tons of kids. ##### Christopher Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Edgar Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Edgar Stayed 2 nights in Jun 2025 ### 8/10 Good #### peter Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great, all of them! Special acknowledge to the staff at kids Center, so nice. Location great, however at a noisy intersection, no need for alarm clocks, be ready to awaken by constant bus horns. Overall great value for price. ##### peter Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Mario Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Mario Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maria Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities I like that everything was close by. I was able to walk around for shopping. Cleanig lady was very respectful and kept my room impecable. Iwill recomended. ##### Maria Stayed 11 nights in Jun 2025 ### 10/10 Excellent #### Arturo Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Na ##### Arturo Stayed 4 nights in Jul 2025 ### 8/10 Good #### Gustavo Aug 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities . ##### Gustavo Stayed 3 nights in Aug 2025 ### 6/10 Okay #### omkar Sep 17, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Room has no towels. Rooms has cockroaches so changed the room but other room bed was pathetic and room has bad smell. I will give 3 out of 10 for this property. ##### omkar Stayed 2 nights in Sep 2025 ### 8/10 Good #### Sebastian Aug 8, 2025 Liked: Cleanliness, staff & service . ##### Sebastian Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rafael Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Rafael Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### ANDREA Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### ANDREA Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Mauricio Jul 6, 2025 Liked: Cleanliness, staff & service, amenities The noise from the hotel and from outside is terribly loud. The bathrooms are dated, the water flow and temperature from the shower is inconsistent fluctuating from way too hot to too cold. It’s an all inclusive but they add water to the juice and beverages, and use fake look alike food (fake surimi) to feed the people. ##### Mauricio Stayed 3 nights in Jul 2025 ### 6/10 Okay #### j May 31, 2025 Liked: Cleanliness, property conditions & facilities . ##### j Stayed 2 nights in May 2025 ### 2/10 Terrible #### Gerardo L Jul 2, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible experinece did not stay even for 10 min. I did not stay the place was completely different to what I booked online. I requested a better room or a refund and neither one of them was granted. You Hotels.com did not help me get my money back I'm very disappointed ##### Gerardo L Stayed 4 nights in Jun 2025 ### 4/10 Poor #### Ana Jan 8, 2026 Liked: Cleanliness, amenities Disliked: Staff & service Desayuno muy bien. Personal pues todos con jeta hasta los de la recepción nada amabales. De todos el único amable Hazael del bar el sabado por la noche, porque el estuvo todo el dia desde que empezo su jornada siempre con jeta con expresion de la cara de mis compañeros de trabajo que precisamente iba en estas vacaciones a olvidar. Vista a la playa bien ##### Ana Stayed 2 nights in Jan 2026 ### 6/10 Okay #### Adriana Jan 7, 2026 Nos ##### Adriana Stayed 6 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Princess Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Princess-Mundo-Imperial.h12592270.Hotel-Information) > > [Citadines Shinjuku Tokyo](https://www.expedia.ca/Tokyo-Hotels-Citadines-Shinjuku-Tokyo.h2483516.Hotel-Information) > > [Solez Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Solez-Zihuatanejo.h45152034.Hotel-Information) > > [Barceló Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Barcelo-Puerto-Vallarta-All-Inclusive.h16535.Hotel-Information) > > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [Cheap Hotels in Saskatoon](https://www.expedia.ca/Saskatoon-Hotels-Cheap-Hotels.0-0-d4117-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotel Aura del Mar](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Aura-Del-Mar.h1152128.Hotel-Information) > > [Hotel Irma](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Irma.h173536.Hotel-Information) > > [Hotels in Cork](https://www.expedia.ca/Cork-Hotels.d2692.Travel-Guide-Hotels) > > [Hotel Palacio Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information) > > [Tofino Resort & Marina](https://www.expedia.ca/Tofino-Hotels-Tofino-Resort-Marina.h1054456.Hotel-Information) > > [Las Brisas Acapulco](https://www.expedia.ca/Acapulco-Hotels-Las-Brisas-Acapulco.h23260.Hotel-Information) > > [All Inclusive Resorts and Hotels in Mauritius](https://www.expedia.ca/Destinations-In-Mauritius-All-Inclusive-Hotel.0-0-d115-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Catalina Beach Resort](https://www.expedia.ca/Zihuatanejo-Hotels-Catalina-Beach-Resort.h64050.Hotel-Information) > > [Hotels in Worcester](https://www.expedia.ca/Worcester-Hotels.d6023336.Travel-Guide-Hotels) ### Flights > [Flights from Sidney (YYJ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyj/las/victoria-to-las-vegas) > > [Flights from Mississauga (YYZ) to Tijuana (TIJ)](https://www.expedia.ca/lp/flights/yyz/tij/toronto-to-tijuana) > > [Flights from Ottawa (YOW) to Boston (BOS)](https://www.expedia.ca/lp/flights/yow/bos/ottawa-to-boston) > > [Flights from Dorval (YUL) to Mestre (VCE)](https://www.expedia.ca/lp/flights/yul/vce/montreal-to-venice) > > [Flights from Tremblay-en-France (CDG) to El Prat de Llobregat (BCN)](https://www.expedia.ca/lp/flights/cdg/bcn/paris-to-barcelona) > > [Flights from abbotsford intl airport](https://www.expedia.ca/lp/airports/yxx/flights-from-abbotsford-intl-airport) > > [Flights from Hounslow (LHR) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/lhr/edi/london-to-edinburgh) > > [Flights from Chiang Mai (CNX) to Bang Phli (BKK)](https://www.expedia.ca/lp/flights/cnx/bkk/chiang-mai-to-bangkok) > > [Flights from Kelowna (YLW) to Suðurnesjabær (KEF)](https://www.expedia.ca/lp/flights/ylw/kef/kelowna-to-reykjavik) ### Cars ### Packages > [Colombia Vacations](https://www.expedia.ca/Colombia.d38.Destination-Travel-Guides)