Title: Capital O Hotel Los Caracoles, Acapulco - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Capital O Hotel Los Caracoles, Acapulco Hotel with an outdoor pool, near Forum de Mundo Imperial ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48160000/48158500/48158488/7f4416d0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, Multiple Beds](https://images.trvl-media.com/lodging/49000000/48160000/48158500/48158488/79a5379c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/49000000/48160000/48158500/48158488/296b6585.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic area](https://images.trvl-media.com/lodging/49000000/48160000/48158500/48158488/0c7b5153.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/49000000/48160000/48158500/48158488/782f61ce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short distance from Forum de Mundo Imperial, Capital O Hotel Los Caracoles offers a quiet escape in Acapulco. Travelers appreciate the beautiful garden setting, refreshing outdoor pool, WiFi in common areas, and a 24/7 front desk. 7.6 Good ## Popular amenities - 24/7 front desk - Housekeeping - Air conditioning - Pool - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=48158488&PinnedHotelID=48158488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=48158488&PinnedHotelID=48158488&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=48158488&PinnedHotelID=48158488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=48158488&PinnedHotelID=48158488&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=48158488&PinnedHotelID=48158488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=48158488&PinnedHotelID=48158488&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=48158488&PinnedHotelID=48158488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=48158488&PinnedHotelID=48158488&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Soundproofing, bed sheets](https://images.trvl-media.com/lodging/49000000/48160000/48158500/48158488/b511c75e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.0 Very good 5 reviews ### Highlights Soundproofed Private pool Air conditioning Flat-screen TV Private bathroom Daily housekeeping - Sleeps 4 - 2 Double Beds ![Soundproofing, bed sheets](https://images.trvl-media.com/lodging/49000000/48160000/48158500/48158488/de103ac7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Three beds) ### Highlights Soundproofed Private pool Air conditioning Flat-screen TV Private bathroom Daily housekeeping - Sleeps 6 - 3 Double Beds ![Soundproofing, bed sheets](https://images.trvl-media.com/lodging/49000000/48160000/48158500/48158488/0d2950cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Private pool Air conditioning Flat-screen TV Private bathroom Daily housekeeping - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Los-Caracoles.h48158488.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Los-Caracoles.h48158488.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.77846%2C-99.78203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y8kYURmB6kwaEGa4kW30vTjczE8=) 1300 Blvrd de las Naciones La Poza, Acapulco, GRO, 39370 #### What's nearby - Boulevard de las Naciones - 1 min walk - 0.0 km - La Isla Shopping Village - 12 min walk - 1.0 km - Plaza Isla Diamante - 12 min walk - 1.0 km - Forum de Mundo Imperial - 17 min walk - 1.5 km - Parque Papagayo - 45 min drive - 39.2 km #### Getting around - General Juan N. Alvarez Intl. Airport (ACA) - 7 min drive #### Restaurants - ‪Los Tarascos - ‬4 min walk - ‪La Casa De Los Abuelos Diamante - ‬14 min walk - ‪Mexa - ‬6 min walk - ‪Sabor Guerrero Diamante - ‬1 min walk - ‪Mario Canario - ‬1 min walk ## About this property ### Capital O Hotel Los Caracoles, Acapulco Hotel near Forum de Mundo Imperial Located close to Playa Revolcadero, Capital O Hotel Los Caracoles, Acapulco provides a garden. Stay connected with free WiFi in public areas. Other perks at this hotel include: - An outdoor pool - Smoke-free premises and a 24-hour front desk Room features All guestrooms at Capital O Hotel Los Caracoles, Acapulco have perks such as private pools and air conditioning, as well as amenities like sound-insulated walls. More amenities include: - Bathrooms with showers and free toiletries - 24-inch flat-screen TVs with cable channels ## Similar properties ![Standard Triple Room](https://images.trvl-media.com/lodging/33000000/32130000/32127100/32127056/515f263d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel El Mejicano, Acapulco Acapulco Tradicional - Pool - Kids pool - Parking included - Free WiFi 6.6 284 reviews CA $26 CA $34 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=32127056&PinnedHotelID=32127056&HadPinnedHotel=true®ionId=-1&adults=2) ![Villa, 2 Bedrooms, Garden View | Garden view](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/d9b018ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ashly Playa Diamante - Pool - Parking included - Air conditioning - 24/7 front desk 6.6 170 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/49000000/48760000/48750300/48750206/fad26aba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ashly Loma Larga La Poza - Pool - Air conditioning 7.2 Good 55 reviews CA $36 CA $43 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=48750206&PinnedHotelID=48750206&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/d2da0c93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Club del Sol Acapulco by NG Hoteles Costera Acapulco - Pool - All-inclusive - Pet-friendly - Free WiFi 6.0 613 reviews CA $40 CA $48 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/119000000/118170000/118160900/118160822/a13ea6f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luum Acapulco Costera Acapulco - Pool - Free WiFi - Laundry - Housekeeping CA $72 CA $87 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=118160822&PinnedHotelID=118160822&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, 2 Bedrooms, Kitchen, Poolside](https://images.trvl-media.com/lodging/47000000/46130000/46122500/46122477/e8392f0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suite Jazmin Costera Acapulco - Pool - Free WiFi - Restaurant - Air conditioning 6.4 59 reviews CA $51 CA $62 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=46122477&PinnedHotelID=46122477&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Torres Gemelas Acapulco Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 1,005 reviews CA $63 CA $78 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/25000000/24730000/24723900/24723849/05b32c26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Maria Eugenia Acapulco Costera Acapulco - Pool - Spa - Kids pool - Free WiFi 8.0 Very good 235 reviews CA $70 CA $84 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=24723849&PinnedHotelID=24723849&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119080000/119070900/119070856/a86ef875.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condesa Americana Acapulco Costera Acapulco - Pool - Pet-friendly - Free WiFi - Bar 7.8 Good 26 reviews CA $27 CA $32 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=119070856&PinnedHotelID=119070856&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18460000/18452300/18452250/c37350a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Acapulco Hotel & Suites Acapulco Tradicional - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 568 reviews CA $102 CA $123 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=18452250&PinnedHotelID=18452250&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking includes off-street options ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Private pool - Soundproofed rooms ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Soap - Towels provided ### Entertainment - 24-inch flat-screen TV with cable channels - Private pool ### More - Air conditioning - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators ## Frequently asked questions ### Does Capital O Hotel Los Caracoles, Acapulco have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Capital O Hotel Los Caracoles, Acapulco? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Capital O Hotel Los Caracoles, Acapulco on Nov 25, 2025 start from CA $38.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Acapulco-Hotels-Hotel-Los-Caracoles.h48158488.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Capital O Hotel Los Caracoles, Acapulco pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Capital O Hotel Los Caracoles, Acapulco? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Capital O Hotel Los Caracoles, Acapulco? > Check-out is at noon. ### Where is Capital O Hotel Los Caracoles, Acapulco located? > Located in La Poza, this hotel is 0.9 mi (1.4 km) from Forum de Mundo Imperial and within 6 mi (10 km) of Playa Revolcadero and Majahua Beach. Icacos Beach and Diana the Huntress are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Capital O Hotel Los Caracoles, Acapulco Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 41 8 - Good 27 6 - Okay 17 4 - Poor 10 2 - Terrible 9 ### 7.6/10 Cleanliness ### 8.0/10 Staff & service ### 7.2/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### Ever Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 4 star hotel ##### Ever Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Meagan May 19, 2025 Liked: Amenities Great stay! Super clean and cold AC ##### Meagan Stayed 1 night in May 2025 ### 8/10 Good #### Arturo Oct 23, 2024 Liked: Cleanliness, staff & service Staff was great. ##### Arturo Stayed 5 nights in Oct 2024 ### 4/10 Poor #### Juanita Jun 23, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities They had bed bugs ##### Juanita Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Giovanni Jul 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good service and good prices ##### Giovanni Stayed 2 nights in Jul 2024 ### 8/10 Good #### Harvey Feb 28, 2025 Liked: Cleanliness, staff & service Desk girls ##### Harvey Stayed 13 nights in Feb 2025 ### 2/10 Terrible #### FREDDY Aug 25, 2022 Disliked: Amenities, property conditions & facilities Bathrooms we leak no hot water no towers and the whole room is a mess the AC is not working not recommend it ##### FREDDY Stayed 1 night in Aug 2022 ### 6/10 Okay #### Consuelo Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien, solo el servicio de toallas está pésimo muy rotas y con hoyos,además me faltaron unas toallas y me dijeron que si quería más era un costo de $50 00 pesos por cada extra ![](https://a.travel-assets.com/ugc/hotel-reviews/bc4491a9-5398-4217-a2f5-da5258f5e03a-1755727226890.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fd233d2c-8e8f-4fa0-ba37-d3c59d219e50-1755727227184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Consuelo Stayed 3 nights in Aug 2025 ### 8/10 Good #### OSCAR Jul 29, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Algo viejo ##### OSCAR Stayed 1 night in Jul 2025 ### 6/10 Okay #### Giovanni May 10, 2025 Liked: Cleanliness Las sábanas no estaban del todo limpias. El hotel en si ok ##### Giovanni Stayed 1 night in May 2025 ### 10/10 Excellent #### ALEJANDRO Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El servicio es excelente ##### ALEJANDRO Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Rafael Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2 dias no hubo agua caliente y el dia que llegué habia ina cucaracha muerte ##### Rafael Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Suzana Cristina Feb 18, 2025 Disliked: Cleanliness #### Precisa melhorar MUITO A localização próxima ao aeroporto é o único ponto positivo para voos bem cedo, que foi meu caso. Mas além de Oxxo e um mercado, não há nada por perto, nem o shopping que diz que há por lá estava funcionando, já que desde o furacão em 2023 encontra-se totalmente fechado. Os funcionários são o básico, não posso dizer que são prestativos nem amigáveis, pois tive que pedir duas vezes por uma toalha que estava faltando, me colocaram num quarto que a luz do banheiro não estava funcionando. Tive que tomar banho no escuro e somente 4h após o check in apareceu alguém da manutenção e arrumou, sendo que logo que entrei eles mesmos me avisaram que havia esse problema. Mas deixou uma sujeira imensa. Não recebi um desconto nem pedido de desculpas. Pelo contrário, e cobraram extra no check in por ter duas pessoas no quarto, dizendo que só havia reservado para uma. Em todos os hotéis, a não ser que tenha café da manhã, o preço é o mesmo para uma ou duas pessoas, já que a cama é de casal e as comodidades são exatamente as mesmas. A piscina precisa de manutenção. O fundo estava sujo e cheia de insetos. Na foto, essa área parece bonita, mas justo atrás dela (na parte que não aparece na foto) existe um depósito lotado de tralhas, que ficam expostas, sem porta nem cortina. É um ambiente zero convidativo. Também há um barco abandonado no jardim, que não aparece na foto. O jardim é um espaço que está bem cuidado, mas não há um banco sequer e gatos ficam circulando para fazer suas necessidades ali. ##### Suzana Cristina Stayed 1 night in Feb 2025 ### 6/10 Okay #### Zaira Feb 7, 2025 Liked: Amenities La habitación es muy cómoda. ##### Zaira Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Miriam Jan 21, 2025 Liked: Staff & service No cumple con lo que ofrece ##### Miriam Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Librado Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar ##### Librado Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Librado Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar ##### Librado Stayed 1 night in Dec 2024 ### 8/10 Good #### BrisaIrania Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal es muy amable 😊 ##### BrisaIrania Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Manuel Nov 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Manuel Stayed 1 night in Nov 2024 ### 6/10 Okay #### Julio Cesar Sep 8, 2024 Xxxx ##### Julio Cesar Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Miriam Aug 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy agradable lugar, todo muy limpio y la atención excelente. ##### Miriam Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Ivan Jul 29, 2024 Liked: Cleanliness Todo bien ##### Ivan Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Ricardo Oct 22, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities No recomiendo hospedarse aquí ya que tienen mala atención. No funciona el aire acondicionado. El baño está sucio. Huele a cigarro la habitación. ##### Ricardo ### 8/10 Good #### María Josefina Oct 7, 2023 Buena ##### María Josefina Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Gabriela Oct 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien las instalaciones, me fue muy funcional y cómodo. ##### Gabriela Stayed 2 nights in Sep 2023