Title: Hotel Ashly - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=29849409&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ashly A peaceful retreat with lush gardens and warm hospitality where guests can enjoy a refreshing pool and savor delicious meals at the on-site restaurant ## Photo gallery for Hotel Ashly ![Outdoor pool - Hotel Ashly (Acapulco)](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/52352dc7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Building design - Hotel Ashly (Acapulco)](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/a8893926.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Hotel Ashly (Acapulco)](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/73720f64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa, 2 Bedrooms, Garden View | Garden view - Hotel Ashly (Acapulco)](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/d9b018ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 2 Double Beds - Hotel Ashly (Acapulco)](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/f264f78c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ashly is located near El Revolcadero and features a tranquil garden setting. Travelers can relax by the outdoor pool, start their day with continental breakfast, and save time with convenient express check-in and check-out services. ## Reviews 6.6 ## Popular amenities - Pool - Parking included - Air conditioning - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Feb. 4 - Feb. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 5 - Feb. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/0e5139a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Private bathroom Wardrobe or closet - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/27451c7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Private bathroom Wardrobe or closet - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/b11ba987.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available Private bathroom Wardrobe or closet - 172 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/fd5a54de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Connecting rooms available Private bathroom Wardrobe or closet - 226 sq ft - Sleeps 6 - 3 Double Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/2ba374c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Connecting rooms available Separate bedroom Private bathroom Wardrobe or closet - 506 sq ft - 1 bedroom - Sleeps 8 - 2 King Beds, 1 Queen Bed and 2 Twin Beds ### View all photos for Room Superior ![Bed sheets](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/2d1a5da1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 150 sq ft - Sleeps 2 ### View all photos for Suite ![Bed sheets](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/87472424.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 645 sq ft - Sleeps 6 ### View all photos for Suite with Garden View ![Bed sheets](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/a54cff8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Garden View - 699 sq ft - Sleeps 6 ### View all photos for Villa, 2 Bedrooms, Courtyard View ![Villa, 2 Bedrooms, Courtyard View](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/97f2d1cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Courtyard View ### Highlights Air conditioning Connecting rooms available 2 bedrooms Private bathroom Wardrobe or closet Living room - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Double Bed ### View all photos for Villa, 2 Bedrooms, Garden View ![Villa, 2 Bedrooms, Garden View](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/4372acc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Garden View ### Highlights Yard Separate dining area Air conditioning Connecting rooms available Kitchen 2 bedrooms Private bathroom Freezer - Garden view - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ### View all photos for Triple Room Standard ![Bed sheets](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/98c8d843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 226 sq ft - Sleeps 6 ### View all photos for Suite ![Bed sheets](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/f65c3b97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 495 sq ft - Sleeps 8 ### View all photos for Room Standard ![Bed sheets](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/0fb89db1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 129 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Bed sheets](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/d0add981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 172 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Ashly.h29849409.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Ashly.h29849409.Hotel-Information) ## About the area Playa Diamante, a neighborhood in Acapulco, is home to Hotel Ashly. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Playa Revolcadero and El Revolcadero. Bahía de Puerto Marqués and Majahua Beach are two other places to visit that come recommended. [Visit our Acapulco travel guide](https://www.expedia.ca/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.78190%2C-99.78748&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=s6GJpY-6vBFkkdRTr1Xmxeg0eB8=) boulevard de las naciones k.m. 12.5, Acapulco, GRO, 39906 ### What's nearby - ![Wide view of Acapulco Bay from the sea taken with a drone](https://images.trvl-media.com/place/553248621576998692/fee1453b-810c-4710-af6d-73e0617f2830.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Papagayo Beach 32 min drive \- 38.1 km - Boulevard de las Naciones 1 min walk \- 0.0 km - Plaza Isla Diamante 5 min drive \- 1.9 km - La Isla Shopping Village 6 min drive \- 2.3 km - Forum de Mundo Imperial 10 min drive \- 3.0 km ### Getting around - General Juan N. Alvarez Intl. Airport (ACA) 4 min drive ### Restaurants - Dos Olivos Café 8 min walk - Los Tarascos 5 min walk - Los Tarascos 9 min walk - La Casa De Los Abuelos Diamante 9 min walk - Paititi del Mar 12 min walk ## About this property ### Hotel Ashly Hotel near Playa Revolcadero Located close to El Revolcadero, Hotel Ashly provides a garden. Additional perks include: - An outdoor pool - Free self parking - Express check-out, express check-in, and luggage storage - A 24-hour front desk Room features All guestrooms at Hotel Ashly feature comforts such as air conditioning. Other amenities include: - Bathrooms with showers ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/49000000/48760000/48750300/48750206/1e58c6a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ashly Loma Larga La Poza - Pool - Air conditioning 7.4 Good 56 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=48750206&PinnedHotelID=48750206&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/33000000/32130000/32127100/32127056/7f615c16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel El Mejicano, Acapulco Acapulco Tradicional - Pool - Kids pool - Parking included - Free WiFi 6.6 310 reviews CA $29 CA $39 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=32127056&PinnedHotelID=32127056&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48160000/48158500/48158488/16d9777c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Los Caracoles, Acapulco La Poza - Pool - Free WiFi - Air conditioning - Housekeeping 7.8 Good 111 reviews CA $38 CA $50 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=48158488&PinnedHotelID=48158488&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/37000000/36110000/36107700/36107624/2338f35b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aca Acapulco - Pool - Kitchen - Parking included - Free WiFi 5.6 5 reviews CA $62 CA $81 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=36107624&PinnedHotelID=36107624&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/978acf92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Club del Sol Acapulco by NG Hoteles Costera Acapulco - Pool - All-inclusive - Pet friendly - Free WiFi 6.0 697 reviews CA $52 CA $62 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119080000/119070900/119070856/8eb1163f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condesa Americana Acapulco Costera Acapulco - Pool - Pet friendly - Free WiFi - Bar 6.8 73 reviews CA $28 CA $34 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=119070856&PinnedHotelID=119070856&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, 2 Bedrooms, Kitchen, Poolside](https://images.trvl-media.com/lodging/47000000/46130000/46122500/46122477/064afc3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suite Jazmin Costera Acapulco - Pool - Free WiFi - Restaurant - Air conditioning 6.6 77 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=46122477&PinnedHotelID=46122477&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/119000000/118170000/118160900/118160822/a13ea6f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luum Acapulco Costera Acapulco - Pool - Free WiFi - Laundry - Housekeeping 6.0 1 review CA $75 CA $90 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=118160822&PinnedHotelID=118160822&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/25000000/24730000/24723900/24723849/b611120d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Maria Eugenia Acapulco Costera Acapulco - Pool - Spa - Kids pool - Free WiFi 8.0 Very good 250 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=24723849&PinnedHotelID=24723849&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/72000000/71060000/71058500/71058452/0d1aafc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Acapulco Tradicional - Free WiFi - Air conditioning - Bar - Housekeeping 7.8 Good 168 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=71058452&PinnedHotelID=71058452&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=29849409,48750206,32127056,48158488,36107624) ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transportation - Free self parking on site ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Outdoors - Garden ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### More - Air conditioning - Connecting rooms available ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 300 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees The listed breakage deposit applies to Villa bookings only. ### Optional extras - Late check-out fee: MXN 300 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Ashly Acapulco Ashly Acapulco Hotel Ashly Hotel Hotel Ashly Acapulco Hotel Ashly Hotel Acapulco ## Frequently asked questions ### Does Hotel Ashly have a pool? ### How much does it cost to stay at Hotel Ashly? ### Is Hotel Ashly pet-friendly? ### How much is parking? ### What time is check-in at Hotel Ashly? ### What time is check-out at Hotel Ashly? ### Where is Hotel Ashly located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ashly Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.0 Location ### 6.8 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 41 8 - Good 56 6 - Okay 35 4 - Poor 19 2 - Terrible 34 ## Reviews ### 8/10 Good #### roberto Jan 11, 2026 Liked: Cleanliness, amenities Room was clean and the hotel is very nice, pool was very beautiful. The only bad thing about this hotel is that the property next door has roosters and dogs. If your a light sleeper like I am I would not recommend but other than that it’s a great hotel for the price ##### roberto Stayed 1 night in Jan 2026 ### 8/10 Good #### Emily Aug 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were clean and place was quiet ##### Emily Stayed 1 night in Aug 2024 ### 4/10 Poor #### Mayer Apr 30, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No towels, bugs in bed, customer service was mediocre ##### Mayer Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Keziah Jul 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I arrived almost eight hours too early, but the owner let me check in a few hours before 3pm. Thank you so much! ##### Keziah Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Anelys Mar 22, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Horrible ##### Anelys Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Erika Oct 29, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very rude and looked very unhappy. Any questions or request were denied ##### Erika Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Linda Aug 30, 2023 #### Basic but suited our needs I choose this because I had a 6 am flight It is very basic, but it was clean, bed comfort fine but our ac unit and the light in the hall way made for a poor night sleep. I as a traveler should have said something to the supervisor on board. But had to rush to the airport. It’s fine for $38 bucks! ##### Linda Stayed 1 night in Aug 2023 ### 4/10 Poor #### Marco Antonio Feb 4, 2026 Disliked: Amenities, property conditions & facilities habitación descuidada, cama incómoda poco papel higiénico ##### Marco Antonio Stayed 4 nights in Jan 2026 ### 6/10 Okay #### José Antonio Jan 6, 2026 Liked: Cleanliness Falta de mantenimiento ##### José Antonio Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### María. Del carmen Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien La atención excelente ##### María. Del carmen Stayed 4 nights in Dec 2025 ### 8/10 Good #### Silvia Erika Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Limpio y muy amables ##### Silvia Erika Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### LUIS ANGEL Jan 1, 2026 Disliked: Cleanliness, staff & service, property conditions & facilities Me cobraron la habitación de nuevo a pesar que ya la había pagado con ustedes, no tenía toallas ni agua caliente ##### LUIS ANGEL Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Ana Patricia Dec 30, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones estan en mal estado, el colchon de una de las camas estaba hundido, no te dejan toallas tienes que pedirlas cada día en la recepción, el agua se salía de la regadera e inhundaba la habitación, cuando fui a recepción a avisar dijeron que ya no había personal de mantenimiento y me dieron unos tapetes para que yo limpiara, al día siguiente pusieron una cortina de baño pero el problema siguió y solo me siguieron dando tapetes para limpiar. La mezcladora del lavabo no tenia boquilla entonces el agua salia hacia los lados y mojaba todo, también lo reporte pero nunca fueron a arreglarlo. La alberca esta bien, es pequeña pero limpia. Le falta mucho mantenimiento a las habitaciones, que lastima porque cobran muy caro. No volveré a hospedarme aquí. ##### Ana Patricia Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### Laura Elizabeth Dec 19, 2025 Disliked: Cleanliness, amenities, property conditions & facilities La habitación sucia, no hay toallas, el personas poco amable, solo el joven del turno nocturno amable. No tiene estacionamiento es la calle. Pésimo servicio. ![Esa es la puerta del baño ](https://a.travel-assets.com/ugc/hotel-reviews/57128ff4-6ad0-4b41-a10a-ecae551c609c-1766170280352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Son animalitos en la pared](https://a.travel-assets.com/ugc/hotel-reviews/48778bef-1187-4991-a16f-77d030b1719c-1766170280545.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Elizabeth Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Yesica Vanessa Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities las fotos no le hacen justicia ##### Yesica Vanessa Stayed 1 night in Dec 2025 ### 10/10 Excellent #### jose angel Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities La abitacion bien, solo si pusieran donde poner tu ropa, por que la tuve que dejar en la mochila y es un poco incomodo, personal amable ##### jose angel Stayed 3 nights in Nov 2025 ### 8/10 Good #### Francisco Jul 2, 2025 En general bien ##### Francisco Stayed 1 night in Jun 2025 ### 8/10 Good #### Mariano Jun 24, 2025 Disliked: Staff & service, property conditions & facilities No había alberca, el techo es de lámina, ##### Mariano Stayed 5 nights in Jun 2025 ### 8/10 Good #### Marysol Mar 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El hotel bien, si tu idea es solo llegar a dormir, ya que no cuenta de menos cuando me hospedé, con restaurante. La alberca está fuera de uso por que la estan arreglando y se ven lentos, asi que pregunta antes de reservar. El cuarto que me tocó salian dos gotas de agua del labavo. Si cuenta con aire acondicionado. De lugar de estacionamiento solo caben 5, si no alcanzas lugar, te tienes que estacionar en la calle. ##### Marysol Stayed 1 night in Mar 2025 ### 4/10 Poor #### GRETA Feb 5, 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities No hubo aviso previo de los faltantes como el estacionamiento o la alberca. Tenian un palo de escoba como soporte de la cortina de baño. ##### GRETA Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Fernando Ivan Feb 4, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pesimo servicio al cliente, la villa no la limpiaron en 2 días ni cambiaron toallas ##### Fernando Ivan Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Felix Josue Jan 7, 2025 Liked: Cleanliness, staff & service Está agusto el hotel, sin embargo lo reservé por ubicación y porque tenía alberca. La alberca estaba fuera de servicio ##### Felix Josue Stayed 2 nights in Jan 2025 ### 4/10 Poor #### ARCELIA Jan 5, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Todo mal ! El aire acondicionado no sirvió , la recepcionista pésima actitud y mal trato a los clientes De verdad todo muy muy mal y más para ese pecio ! Deberían devolver el dinero ! Muy mala experiencia ##### ARCELIA Stayed 1 night in Jan 2025 ### 6/10 Okay #### MIGUEL ÁNGEL Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Es una lástima que la alberca no funcionara, la ubicación es buena, hay comida cera y tiendas, el estacionamiento es pequeño pero la zona es segura. Mi habitación el arie no servía bien, se apagaba y ademas goteaba en la mesita del tocador por loque no se puede colocar nada ahi. fuera de eso todo estuvo bien. ##### MIGUEL ÁNGEL Stayed 3 nights in Dec 2024 ### 8/10 Good #### MARIO Jan 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities No había wifi ##### MARIO Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [Casa De Los Angeles](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Casa-De-Los-Angeles.h34179975.Hotel-Information) > > [Casa en Playa Encantada](https://www.expedia.ca/Acapulco-Hotels-Casa-En-Playa-Encantada.h29745355.Hotel-Information) > > [Hotel Corona Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Corona-Zihuatanejo.h11911397.Hotel-Information) > > [Casa Encantadora is your dream vacation. Fully staffed with cook, maid & more.](https://www.expedia.ca/Zihuatanejo-Hotels-Casa-Encantadora-Is-Your-Dream-Vacation-Fully-Staffed-Villa-With-Cook.h22719236.Hotel-Information) > > [Caleta View Hotel and Bungalows](https://www.expedia.ca/Acapulco-Hotels-Caleta-View-Hotel-And-Bungalows.h17037385.Hotel-Information) > > [La Isla Residences Zona Diamante Ocean Front View](https://www.expedia.ca/Acapulco-Hotels-La-Isla-Residences-Zona-Diamante-Ocean-Front-View.h87794870.Hotel-Information) > > [Diamond Princess House Acapulco](https://www.expedia.ca/Acapulco-Hotels-Diamond-Princess-House-Acapulco.h19484936.Hotel-Information) > > [Bungalows La Madera](https://www.expedia.ca/Zihuatanejo-Hotels-Bungalows-La-Madera.h12746091.Hotel-Information) > > [Depto. Diamante Lakes](https://www.expedia.ca/Acapulco-Hotels-Depto-Diamante-Lakes.h25149675.Hotel-Information) > > [Casa Angelina](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Casa-Angelina.h45520155.Hotel-Information) > > [Ritz Acapulco Hotel All Inclusive](https://www.expedia.ca/Acapulco-Hotels-Ritz-Acapulco-Hotel-De-Playa.h460536.Hotel-Information) > > [La Escollera Suites Adults Only](https://www.expedia.ca/Zihuatanejo-Hotels-La-Escollera-Suites-Adults-Only.h12704116.Hotel-Information) > > [Hotel Los Arcos](https://www.expedia.ca/Taxco-Hotels-Hotel-Los-Arcos.h9559960.Hotel-Information) > > [Casa Luz de Luna](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Casa-Luz-De-Luna.h33486763.Hotel-Information) > > [Hotel del Pescador BeachFront](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Hotel-Del-Pescador.h41345883.Hotel-Information) > > [Marina Diamante Residence Complete apartment in Acapulco Diamante](https://www.expedia.ca/Acapulco-Hotels-Marina-Diamante-Residence-Departamento-Completo-En-Acapulco-Diamante.h44555179.Hotel-Information) > > [HS HOTSSON Hotel Acapulco](https://www.expedia.ca/Acapulco-Hotels-HS-HOTSSON-Smart-Acapulco.h480772.Hotel-Information) > > [Casa Ixtapa-Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Casa-Ixtapa-Zihuatanejo.h33326477.Hotel-Information) > > [Villa Terrasol](https://www.expedia.ca/Acapulco-Hotels-Villa-Terrasol.h25149704.Hotel-Information) > > [Solez Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Solez-Zihuatanejo.h45152034.Hotel-Information) > > [Sleeps 6, amazing La Ropa bay views, newly available , over 3000 square feet!](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Newly-Available.h39038458.Hotel-Information) > > [Hotels in Tobermory](https://www.expedia.ca/Tobermory-Hotels.d59192.Travel-Guide-Hotels) ### Flights > [Flights from Richmond (YVR) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yvr/hnl/vancouver-to-honolulu) > > [Flights from Mississauga (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) ### Packages > [Hawaii Vacations](https://www.expedia.ca/Hawaii.d213.Destination-Travel-Guides)