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Reviews of Seen Hotel Abidjan Plateau

4 out of 5
Seen Hotel Abidjan Plateau
Avenue Lamblin & Rue Colomb Plateau, Abidjan

Reviews

8.0

Very good

Rating 10 - Excellent. 91 out of 244 reviews" "
Rating 8 - Good. 86 out of 244 reviews" "
Rating 6 - Okay. 34 out of 244 reviews" "
Rating 4 - Poor. 19 out of 244 reviews" "
Rating 2 - Terrible. 14 out of 244 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Charles Oyewole

Business traveller
Disliked: Cleanliness
Good location. I remember staying at Seen about 5 years ago and loved it. Now the facilities seem to have deteriorated. The rooms and restaurant could do with some renovation.
Stayed 1 night in Apr 2024

10/10 Excellent

Lesley-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay. Most of the staff members are very friendly and helpful.
Stayed 3 nights in Apr 2024

8/10 Good

Bakary D

Liked: Cleanliness, staff & service
Good property
Stayed 4 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Angele was very helpful and nice.
Stayed 1 night in Mar 2024

4/10 Poor

Tabot

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Feb 2024

2/10 Terrible

Steeve

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
dated rooms and noisy
Stayed 10 nights in Feb 2024

4/10 Poor

JAMES

Disliked: Staff & service
Room has no comfortable chair. breakfast not real
Stayed 4 nights in Feb 2024

2/10 Terrible

Berlinda

Stayed 3 nights in Feb 2024

8/10 Good

Mame Galo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2024

10/10 Excellent

Nchia Nooh

Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Stayed 1 night in Jan 2024

2/10 Terrible

papa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Papa
I was told no room available after making me wait for 2 hours. The worst experience I have ever encountered with a hotel.com reservation. They just didnt care and disrespected us. We were recommended another hotel and when we arrived were told have to pay or look for another hotel. They just did not care. I have never experienced anything like this before and the worst part was we were in foreign country. I give the place a 0 rating. The staff was horrible which reflects on the manager who were told was not available all that time.
Stayed 3 nights in Jan 2024

8/10 Good

Anthony Bernard

Liked: Staff & service
Disliked: Room comfort
We enjoyed our stay at Seen hotel and hope to be back.
Stayed 3 nights in Dec 2023

6/10 Okay

Mazen

Business traveller
Liked: Cleanliness, staff & service
It is a good location in Plateau, however, the property and service is not what i expected (based on similarly priced properties). for all amenities the guest needs to ask for and rooms are convenient, however they are rather small. Property requires improvement.
Stayed 4 nights in Jan 2024

10/10 Excellent

Philippe

Stayed 1 night in Dec 2023

8/10 Good

Philippe

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Lamie

Liked: Staff & service, property conditions & facilities
Guys working there were friendly, bathroom no toothpaste and soap, towel wasn’t clean, room items like glass wasn’t available until you went to ask.
Stayed 2 nights in Dec 2023

2/10 Terrible

Badr-eddine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Badr-eddine

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Badr-eddine

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service
More than one reasons to be unhappy with the service
Stayed 4 nights in Dec 2023

8/10 Good

Farhat

Stayed 1 night in Nov 2023

8/10 Good

Farhat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2023

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
My stay was good, the hotel have good security, is quiet and have a beautiful restaurant and resting area. I do not like the open shower and there's no bathroom hymidity exhaust fan. The food choice menu is limited.
Stayed 8 nights in Oct 2023

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Evan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Occasionally sketchy people walking on the streets near the property, but not on it. Overall, it’s great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023

6/10 Okay

Johan

Business traveller
Stayed 2 nights in Sep 2023

10/10 Excellent

Birame, Fairfaxv

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are modern and the staff very professional.
Stayed 3 nights in Jul 2023

10/10 Excellent

Unathi

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at Seen Hotel
Stayed 6 nights in Aug 2023

4/10 Poor

Meite

Travelled with family
Disliked: Cleanliness, staff & service
Disappointed
Concierge was friendly beside that the restaurant service was mediocre at best I ordered a classic pizza oh my Gosh it took 1hr20 mns to get my food and the taste was totally off wow. My room bathroom wall was moldy and no door, when you shower the water spilled everywhere.
Stayed 1 night in Jul 2023
Response from Guest relation agent on Jul 8, 2023
Good evening SirWe thank you for your comment on the service but we are sorry that you did not appreciate the design offered by our rooms. However, we hope to see you again soon at the Trendy Seen Hotel Abidjan Plateau.

10/10 Excellent

C Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Though there’s a lot of construction going on…but the quietude was awesome. The only problem was drivers finding the hotel.
Stayed 2 nights in Jun 2023
Response from Guest relation agent on Jul 8, 2023
Good evening SirWe thank you for your good comment and hope to see you again soon at the trendy Seen Hotel Abidjan Plateau.

10/10 Excellent

Herlim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to Abidjan
I recently had the pleasure of visiting Abidjan, and I must say, my trip was an absolute delight from start to finish! The highlight of my stay was undoubtedly the wonderful hotel with its impeccable conditions, spotless cleanliness, and exceptional organization, it truly exceeded all my expectations. What made my experience even more memorable was the hotel staff. They were so friendliness, going above and beyond to ensure my comfort and satisfaction. Even though some of them didn't speak English, they made every effort to communicate and make me feel welcomed. A special shout out goes to Milton and Michael, who stood out for their exceptional service and genuine care. The hotel's location was another great advantage. It provided convenient access to the city's, making it the perfect base for exploring Abidjan. And let's not forget the mouthwatering breakfast spread! It offered a tantalizing variety of delectable dishes, catering to all taste buds and ensuring a delightful start to each day.
Stayed 4 nights in Jun 2023
Response from Guest relation agent on Jul 8, 2023
Good eveningSirWe thank you for your Wonderful comment and hope to see you again soon at the trendy Seen Hotel Abidjan Plateau.

6/10 Okay

Cedric

Liked: Cleanliness
If you are in Abidjan on vacation, I wouldn’t recommend this hotel as it’s geared towards business meetings and etc. breakfast is limited and room service is slow and unhelpful. You’ll likely get more for your money elsewhere. Luckily I only booked 2/3 nights anything more and I would’ve likely checked out early. Staff are hit & miss in turns of attentive ones and those who are not as welcoming unless you’re in a suit.
Stayed 3 nights in Apr 2023
Response from Guest relation agent on May 4, 2023
Dear Cedric,We would like to thank you for your residence, we are sorry to learn of your dissatisfaction and we convey our sincere apologies on behalf of the entire team.We will certainly look at the details of your experience to ensure that any deficiency is taken care with appropriate measures and trainings will be conducted with our teams for service consistency.Once more, thank you for your visit, hoping for a next occasion to demonstrate that we can do better as per the returns of many on this platform.Kind regards

10/10 Excellent

Fatou

Stayed 3 nights in Apr 2023
Response from La Direction on May 19, 2023
Chère Madame,Nous vous remercions d'avoir choisi le Noom Hotel Abidjan Plateau et d'avoir pris le temps de nous partager votre avis très positif.Au plaisir de vous recevoir à nouveau !Cordialement,

10/10 Excellent

Jean-Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel- good price but improvement is needed on the breakfast - too basic
Stayed 7 nights in Mar 2023
Response from Guest relation agent on May 4, 2023
Good morning Jean PierreThank you for staying at the Seen Hotel Abidjan, as well as for taking the time to send us your comments and recommendations for the breakfast that will be taken into account. We hope to welcome you soon at the Seen Hotel

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
disappointing
the room is dated, window cracked and lack of amenities. The shower flooded and took a long time to repair, no apology and when i asked for another room unhelpful, The front desk is not coordinated, and they di not seem to known what is happening. Many other options to use
Stayed 4 nights in Mar 2023
Response from The Management Team on Apr 24, 2023
Dear Customer,We thank you for choosing the Seen Hotel Abidjan and thank you for taking the time to share your experience with us.We have reported the information to our team and will not fail to review the coordination within the reception.Looking forward to welcoming you againBest regards

8/10 Good

koffi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai aimé l'acceuil depuis l'aeroport même si au moment d'arriver le bus etait dejà parti mais ils m'ont mis dans un autre bus .le staff et tout yvetait au point. Mais j'ai été choqué par la facture du petit dejeuner qui s'elevait à 20.000fcfa ,C'etait vraiment ridicule pour moi.
Stayed 1 night in Mar 2023
Response from La Direction on Apr 24, 2023
Cher(e) M. / Mme KOFFI,Nous vous remercions d'avoir choisi le Seen Hotel Abidjan Plateau, et d'avoir pris le soin de nous partager votre retour d'expérience.Nous nous excusons pour l'incompréhension liée à la facture du petit-déjeuner et ne manquerons pas de corriger cela pour le futur.Au plaisir de vous recevoir à nouveau.Cordialement,

10/10 Excellent

Thomas

Stayed 6 nights in Feb 2023
Response from La Direction on Apr 24, 2023
Cher M. THOMAS,nous vous remercions d'avoir choisi le Seen Hotel Abidjan et avons été ravis de vous compter parmi nos hôtes.Au plaisir de vous recevoir à nouveau !Cordialement,

10/10 Excellent

MATTHIEU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean, well located and has friendly staff. Barman is a nice guy that tells you the do's ane don'ts of Abidjan. Thanks
Stayed 4 nights in Feb 2023
Response from The Management Team on Apr 24, 2023
Dear Mr Mathieu,it was a pleasure for us to have you and we thank you to have chosen the Seen Hotel Abidjan Plateau.We hope to see you again !Best regards

10/10 Excellent

Thomas

Stayed 13 nights in Jan 2023

8/10 Good

Kan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Downtown Abidjan
Stayed 1 night in Feb 2023
Response from Guest relation agent on May 5, 2023
Bonjour M KANNous vous remercions d'avoir pris le temps de soumettre vos commentaires qui sont une excellente traduction du plaisir et de la satisfaction d'avoir séjourné au Seen Hotel AbidjanNous espérons vous revoir très prochainement et vous remercions d'avoir choisi notre établissement .Excellente journée

8/10 Good

kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pleasant hotel. Found the service in the restaurant inconsistent. Had good service on some days and really bad on others. Also found the menu was limited and there are no other places
Stayed 5 nights in Jan 2023
Response from Rooms Division on Feb 2, 2023
Dear kevin,We would like to thank you for your residence, we are sorry to learn of your dissatisfaction and we convey our sincere apologies on behalf of the entire team.We will certainly look at the details of your experience to ensure that any deficiency is taken care with appropriate measures and trainings will be conducted with our teams for service consistency.Once more, thank you for your visit, hoping for a next occasion to demonstrate that we can do better as per the returns of many on this platform.Kind regards,

4/10 Poor

Ubaidullah

Liked: Cleanliness
Stayed 1 night in Nov 2022
Response from Guest relation agent on May 5, 2023
Bonjour Monsieur Ubaidullah,Nous vous remercions pour votre séjour et d'avoir pris le temps de nous noter. Cependant au vu de la faible note pourriez-vous nous donner plus de détails sur les services ou vous avez été insatisfait pour une amélioration?Nous vous remercions et souhaitons une excellente journée dans l'attente

10/10 Excellent

Johan

Stayed 3 nights in Sep 2022

6/10 Okay

Phyllis

Liked: Cleanliness
Great dining options
Stayed 3 nights in Sep 2022

6/10 Okay

Norah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good in parts, poor in others
The biggest problem is that management for F&B is missing in action. The refill of food/cheese/fruit at breakfast was close to non-existent. There are not enough side plates and the croissants were stale as a start. The check out process was painful. I was expected to pay for any food/drinks immediately after consumption, it could not be put on the bill until checkout. I hope your stay was more pleasant than mine. BUT the bed was comfortable, the room cleaning service was good and the ability to use a ATM almost within the hotel was appreciated.
Stayed 7 nights in May 2022

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, modern, inviting, open, and centrally located.
Stayed 5 nights in Apr 2022

10/10 Excellent

Robert

Stayed 1 night in Apr 2022

4/10 Poor

N

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022