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Premium bedding, in-room safe, desk, blackout curtains
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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationBahnhofstrasse3 min walk
    Popular LocationParadeplatz6 min walk
    Popular LocationSIX Swiss Exchange6 min walk
    AirportZurich (ZRH)21 min drive

Choose dates to view prices

  • King Room

    4.9/5 guest room rating

    Room amenities

    • 151 sq ft
    • City view
    • Sleeps 2
    More detailsKing Room

About this area

Zürich

Located in Zürich's Old Town neighbourhood, citizenM Zürich is in the city centre and on a lake. Helmhaus and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Paradeplatz and Fraumuenster. Don't miss out on a visit to Botanical Garden. Guests appreciate the hotel's central location.
Visit our Zürich travel guide
Popular Location

What's nearby

  • Bahnhofstrasse - 3 min walk
  • Paradeplatz - 6 min walk
  • SIX Swiss Exchange - 6 min walk
  • Lindenhof - 6 min walk
  • Fraumuenster - 7 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • AirportZurich (ZRH) - 21 min drive

Restaurants

  • CanteenM — 1 min walk
  • CanteenM bar — 1 min walk
  • George Bar & Grill - 3 min walk
  • Ornellaia - 3 min walk
  • Hiltl - 3 min walk

About this property

citizenM Zürich

Lakefront Zürich hotel in Old Town, walk to Bahnhofstrasse
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a 24-hour front desk. All 160 soundproofed rooms feature free WiFi and tablet computers. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include iPod docks and fridges.
CitizenM Zürich offers 160 forms of accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Art gallery

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Fan
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • iPod dock
  • Smart TV
  • Tablet computer

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Soundproofing

See similar properties

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: CHF 16 per person (approximately)
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Can I cancel my reservation for free at citizenM Zürich and receive a full refund?
Yes, citizenM Zürich offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Zürich cancellation policy on our site for more details about any exclusions or requirements.
Is citizenM Zürich pet-friendly?
No, pets are not allowed at this property.
What time is check-in at citizenM Zürich?
Check-in is from 2:00 PM to midnight.
What time is check-out at citizenM Zürich?
Checkout is at 11:00 AM. Late checkout is available for CHF 34 (subject to availability).
Where is citizenM Zürich located?
Located in Old Town, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz and SIX Swiss Exchange. Fraumuenster and Helmhaus are also within 10 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.
4.7
Exceptional
5 - Excellent
270
4 - Good
81
3 - Okay
12
2 - Poor
2
1 - Terrible
2

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is excellent, in the center of everything and right on a tram line. My room was small but cozy and very clean, with quirky decor and unusual / fun touches like adjustable mood lighting, free movies, and such dark blinds that I felt like it was 3am all night (might be dangerous if you forget to set your alarm). Breakfast was somewhat basic (probably due to COVID) but good with a nice variety of cold items, and the bar in the evening had good draft beers and a welcoming environment. The front desk staff, breakfast staff, and bar staff were always friendy and helpful. Hand sanitizer was widely available and staff wore masks, with plexiglass barriers installed at each interaction point. Nothing to complain about here....
Stayed 2 nights in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Modern, comfortable, compact, no-frills room. Nice room controls via an iPad. Good design of the safe and the drawer for hand luggage under the need. Excellent for the light traveler. Good location in the city center. Fast, automated check-in. Ventilation in the room could be improved to bring in fresh air. Breakfast was extremely limited. Common areas and the outside of the building could be refurbished.
Stayed 3 nights in Jul 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Small but modern rooms and staff really friendly
Stayed 1 night in Jul 2020

2/5 Poor

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
On Sat night super noisy music post midnight from the club opposite the hotel. Breakfast very basic.
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to Zurich
The check in experience was really easy and the common used areas were sanitized frequently. The tech savvy room made the trip more enjoyable and there was a lot to appreciate concerning the amenities. When I travel again, I'll definitely look for a CitizenM hotel for my next stay.
Stayed 2 nights in Jul 2020