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Reviews of Crowne Plaza Zhongshan Wing on City, an IHG Hotel

4 out of 5
Crowne Plaza Zhongshan Wing on City, an IHG Hotel
No 8 Xing Nan Lu Nan District, Zhongshan, Guangdong

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 144 reviews" "
Rating 8 - Good. 76 out of 144 reviews" "
Rating 6 - Okay. 8 out of 144 reviews" "
Rating 4 - Poor. 4 out of 144 reviews" "
Rating 2 - Terrible. 1 out of 144 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yuen Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay for business trip
Thank you for a good stay, thankful for the front desk to arrange transportation for us, good service
Stayed 1 night in Mar 2019

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

No Bus Service
The hotel's in-house TV advised that there was a shuttle bus between the hotel and a shopping area; however, when enquired with front desk, they said no such bus existed....in the following morning at the cafe for breakfast, the same shuttle bus service was still shown.
Stayed 2 nights in Aug 2018

8/10 Good

Dalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasnt overall. We enjoyed our stay. The only issue is that there is not much to do around that area. But it's not the hotel's fault.
Stayed 3 nights in May 2018

4/10 Poor

m

after care is non existant
I have no idea what this hotel is like, i paid for it on the day i was meant to stay and without thinking pressed the wrong button. same hotel , same group , same city as hotel i was meant to stay at BUT the this wing on hotel refused to refund me. not impressed with them.

10/10 Excellent

MiuLingMaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Lusi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

tsz hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Hotel
hotel room is spacious, and new highly recommended !
Stayed 2 nights in Jun 2017

8/10 Good

tsz hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Hotel
hotel room is spacious, and new highly recommended !
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Zhongshan
The room is clean and fresh but a bit small, I had a hard time with my 29" luggage. The bed, the mattress, the pillows, and the bed sheets are just wonderful, you can tell they are all of high quality. After a whole day walking at the Zhuhai Airshow, it was the best thing to come back to the room for a relaxing rest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Siew Chai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Plaza
Was being upgraded to club room, space is big. It came with separate bathtub and shower. Selected room facing the garden, quiet. Nearby walking distance there is a local market with various selection of food, but may not be suitable for westerner.

6/10 Okay

Verified traveller

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stephen, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. The only thing I found odd was the water flowing down the window of the breakfast area. The pool was very pleasant

10/10 Excellent

Ronald, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellence hotel in Zhongzhan
I am very satify because everything was good. I will go back next time.

6/10 Okay

John, Hong Kong

Disliked: Staff & service, property conditions & facilities, room comfort
Very hot room
I booked two room (1515 and 1516) for my family. The air conditioner of both room were fault. Even I set lower temperature for both room , it seem to be no change, still very hot. May be we check in at around 23:00, so only the problem rooms available. I will never came back this hotel again.

8/10 Good

Ellis, Hong kong

Liked: Staff & service, property conditions & facilities
Air con not cool enough
Air con can only operated down to minimum 25 deg C. A bit feeling hot!

10/10 Excellent

Paulc5, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silent, neat and clean.
Good place to live and enjoy. Silent place with no disturb. A little bit far from downtown, but still fine.

8/10 Good

Lucas, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for foreigners in Zhongshan
Hotel itself is very nice. Rooms are clean and the added amenities like Bose speakers are nice. The neighborhood is pretty dead but hotel restaurants are good if you don't want to venture into downtown Zhongshan. Most of the staff speak English OK and the managers all speak very well if you have any issues. The gym is nice and clean. The cardio machines have terrible touch screens but they work perfectly well enough to get a good workout in. Stayed Jan/Feb 2015.

8/10 Good

kenneth, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to relex in Zhonshan
Place to relex, no action nearby. Hard to find taxi but hotel will call one for you. Hotel has in house restaurant.

8/10 Good

kenneth, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice hotel in Zhongshan
Hotel is quite new but far from town, in house restaurant is good enough. Hard to find taxi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip in zhongshan area
This hotel is very new and the standards high. The price qas excellent! The restaurant is maybe the only back fall, as the general quality of ingredients were not of 5 star quality.

8/10 Good

DJWeiss, USA/HKG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifcent hotel "away from it all..."
For sure one of the nicest hotels I've stayed at in China. But not really close to anything as it would relate to doing something in Zhongshan. But with a complimentary car service to and from the ferry terminal and the professional and attentive staff, I'll be back!

8/10 Good

ebridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Zengirl, Melb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern
The hotel is very nice- very clean!! Staff are very helpful and accommodating. The location is not very central- but taxis are cheap - just make sure you have the location written in Chinese as taxi drivers do not speak English. The hotel offers complimentary wifi & water. We ate at the hotel every night and tried all the restaurants- the best food and quality is the Japanese restaurant. The breakfast buffet is very extensive and good. The cafe food is very average - we had the dinner buffet & the pizza was cooked in a microwave- awful !! The Chinese restaurant has a lot of offal dishes- so it is challenging to pick food off the menu if you are not a fan of offal. The bar food is ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Craig, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Fantastic; Service: Flawless, Remarkable; Cleanliness: Immaculate; Thank You

8/10 Good

SMC, Taiwan/Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is with a very stylish design in the room regardless the room isn't that big but comfortable! Only the location isn't very center..

8/10 Good

Dean, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Good food clean rooms and friendly staff. Recomended.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and service. Beds are soft room is clean only weakness is location.

10/10 Excellent

chris, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
great food

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent if a bit remote
Best hotel I have stayed in China so far, and this is after about 20 different hotels. Excellent service and food. Cannot be faulted. Fully recommend.

8/10 Good

diwi3

Liked: Cleanliness, staff & service, room comfort
Good for the Price
We decided to splurge one night here. It was worth the extra money.

10/10 Excellent

Mrs Seah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
I had wanted to book a hotel in Gong Bei, Zhuhai but the search result in hotel.com came up with this hotel. It is situated very far from Gong Bei, Zhuhai. The journey to the hotel by taxi took us about 1 hour. What came to our surprise was the standards to this hotel. Very new 5 stars hotel with beautiful rooms and excellence service staff. It instantly compensated our disapointment with the location.

8/10 Good

Kwok Wai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
床褥比較淋
Stayed 1 night in Dec 2023

2/10 Terrible

Koon Hing

Stayed 3 nights in Nov 2023

10/10 Excellent

KA MING CALVIN

Stayed 1 night in Nov 2023

10/10 Excellent

Koon Hing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務員工友善
服務員工十分友善和幫助，下次會再來的。
Stayed 5 nights in Oct 2023

10/10 Excellent

Chan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
舒服！安靜
Stayed 1 night in Sep 2023

6/10 Okay

Chi wai

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

yuen fan

Stayed 1 night in Apr 2023
Response from ——中山永安新城皇冠假日酒店 总经理莫展鸿 on Apr 17, 2023
亲爱的客人：您好！感谢您选择中山永安新城皇冠假日酒店，以及您的认可，为您提供舒适的客房和满意的服务，我们感到非常荣幸。酒店位于交通便捷的中山市南区，与南区文化中心及中山市政府南区办事处隔街而望，附近的永安广场及大信新都汇均设有商场、购物、食肆、影院等配套。距离酒店仅约5分钟车程的中山树木园常年绿茵环绕，空气清新、景色宜人，是当地的网红休闲打卡之地，您再次到访时可前往体验。希望再次成为您到访中山时的下榻之选，祝您旅途愉快！

8/10 Good

Zhihong

Stayed 2 nights in Apr 2023
Response from 尊敬的客人：您好！非常感谢您选择中山永安新城皇冠假日酒店，并在此与我们分享您的住宿点评。非常荣幸前台 on Apr 17, 2023
尊敬的客人：您好！很感谢您这次选择中山永安新城皇冠假日酒店，并在百忙中与我们分享。践行洲际真正的代客之道，以高性价比的产品、舒适的下榻环境和用心的服务为宾客们打造难忘的旅途，是我们始终坚持的方向和目标。我们也将再接再厉，助力您拥有更加高效完美的下榻体验，期待着下次与您相逢，祝旅途愉快！

8/10 Good

Yee man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from 中山永安新城皇冠假日酒店 总经理莫展鸿 on Apr 5, 2023
尊敬的客人：您好！感谢您选择中山永安新城皇冠假日酒店，以及分享您的住宿体验，能够为您带来不错的下榻体验，得到您的光顾与支持是我们莫大的荣幸。希望酒店便捷的交通、优越的地理位置、完善的周边配套、舒适的客房、餐厅、健身中心等设施，之后也能为您带来更加满意的住宿体验，助力您拥有完美高效旅途！期待您再次莅临本酒店，祝您工作顺利，身体健康！

10/10 Excellent

SAU LING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel staffs
Outstanding staffs provide quality services, in a respectful and helpful way - efficient ! Always with great courtesy !
Stayed 3 nights in Mar 2023
Response from Sunny Mok on Mar 23, 2023
Dear SAU LING,Thank you for choosing Crowne Plaza Zhongshan Wing On City and your great feedback about the stay!We are very happy to hear that you had a pleasant trip and the services meet your expectation .We will constantly strive to meet guests’ satisfaction and exceed their expectations of services. Looking forward to welcoming you back again soon.Best Regards,Sunny MokGeneral ManagerCrowne Plaza Zhongshan Wing On City

10/10 Excellent

Chi Kwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist (Bank) is very nice.
Stayed 1 night in Dec 2019
Response from Eric Guo on Dec 23, 2019
Dear Chi Kwan, Thank you for choosing Crowne Plaza Zhongshan Wing On City and your great feedback about the stay! We are very happy to hear that you had a pleasant trip and the services meet your expectation especially the service of Bank, our receptionist at front desk which made you a nice staying experience. We will constantly strive to meet guests’ satisfaction and exceed their expectations of services. Looking forward to welcoming you back again soon. Best Regards, Eric Guo Hotel Manager Crowne Plaza Zhongshan Wing On City

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Wong

Liked: Staff & service, property conditions & facilities, room comfort
對酒店有少許要求的可選這個
整體設施、住宿不錯選擇! 注:必須帶泳帽，否則在埸購一個¥28,才可進入!
Stayed 1 night in Aug 2019