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Reviews of Tradition Julen Hotel

4 out of 5
Tradition Julen Hotel
Riedstrasse 2, Zermatt, VS

Reviews

10

Exceptional

Rating 10 - Excellent. 134 out of 143 reviews" "
Rating 8 - Good. 8 out of 143 reviews" "
Rating 6 - Okay. 0 out of 143 reviews" "
Rating 4 - Poor. 0 out of 143 reviews" "
Rating 2 - Terrible. 1 out of 143 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Mark

Travelled with family
First class. This family owned hotel has mastered hospitality and obviously has excellent hiring and training programs. Staff was exceptional, food and service top notch. Naria at front desk is one of the best I’ve encountered. She was impressive in her manner and how she interacted and assisted guests.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. The staff is welcoming and helpful. The rooms are traditionally appointed and cozy, clean. Breakfast, bar and onsite restaurants were great too. We are already discussing our return to Zermatt and Julen!
Stayed 3 nights in May 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was top notch, from the front desk staff, to the servers/bartenders, the spa/massage therapist, to the housekeeping staff! The room was very comfortable...except for American standards, it was very warm. We slept with our balcony doors open every night, even during the snow flurries. The bed and bedding were amazing! There was a complementary mini bar that they restocked every day. Turn down service with chocolates was a nice surprise. The morning breakfast was incredible, you could get an omelet or pancakes if you didn't find something on the buffet. Fresh squeezed orange juice and mimosas were also included. The cappuccino was amazing! The dinners also did not disappoint! Overall 10 out of 10! Highly recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Barbara, New Lenox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great. Nuria was very informative on local activities and getting us to where we wanted to go. We were able to get to a viewing site for the Matterhorn thanks to her help. Room was large and comfortable. Bathroom and shower were nice and spacious. One of the few hotels that I actually didn't want to leave, because I was comfortable there.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, room, breakfast...everything. Floor lights that turn on as you move throughout room were cool too.
Stayed 1 night in Apr 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! The front desk reception staff are very knowledgeable about local interests. I highly recommend this hotel!!
Stayed 3 nights in Apr 2024

10/10 Excellent

ARTURO, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, Location location location Good service Great restaurant for dinner It’s a good option in Zermatt
Stayed 2 nights in Mar 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who spends about 50 nights a year in a hotel I can say with certainty that this is the best place I remember staying! The staff are incredible, the location is super convenient, and the restaurant in the hotel is the most sought-after in town! Can’t wait to come back, and stay twice as long…
Stayed 4 nights in Feb 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels (and I travel a lot!)
Can't give this hotel enough 5 stars. Everything was amazing: 1. The location. If you ski, it's an easy walk to the bus that takes you to the lifts. There are bars, restaurants, shopping, anything you want on a vacation is steps away. 2. The rooms are big, warm and cozy. 3. What really stood out is the welcoming service and atmosphere. We will come again just for that 4. The restaurant has amazing food!
Stayed 7 nights in Feb 2024

10/10 Excellent

shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family owned, personal service, staff at breakfast absolutely brilliant! Gabriela at dinner also
Stayed 6 nights in Jan 2024

10/10 Excellent

Eliseo

Stayed 9 nights in Nov 2023

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay here staff were wonderful great spa & breakfast was plentiful
Stayed 3 nights in Nov 2023

10/10 Excellent

TSZ

Stayed 2 nights in Oct 2023

10/10 Excellent

Jeffery, Solvang

Liked: Cleanliness, staff & service, property conditions & facilities
Epitome of excellence!
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffery, Solvang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epitome of excellence in all ways from quality of hospitality, restaurant, Matterhorn view to convenient location close to village center. Highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

Shari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in room 210. This was a great hotel and I absolutely loved the room! The staff was friendly and helpful! I had a great view of the Matterhorn.
Stayed 3 nights in Oct 2023

10/10 Excellent

JAY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Most beautiful room and staff services were terrific
Stayed 2 nights in Oct 2023

10/10 Excellent

Parmveer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very generous. We traveled with one year old. They always showed a lot of love and free milk. Owner family personally involved in day to day operations. We will definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Parmveer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and cozy
Stayed 1 night in Sep 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
We had a wonderful stay here. It’s the perfect location, very comfortable, and the restaurants were delicious. We will definitely be bac!
View from our window.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a gem of a place. Our three person room was absolutely gorgeous with skylights that allowed you to see the peak of the Matterhorn and the stars at night from your bed. The room also featured large open air windows and a balcony overlooking the town. Truly the highlight of our 3 week European Vacation.
Stayed 1 night in Aug 2023

10/10 Excellent

John, Oakboro

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel the breakfast was awesome room with the Matterhorn view was comfortable and the shower was fantastic
Stayed 2 nights in Jul 2023

10/10 Excellent

Laura

Stayed 2 nights in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Tradiion Julen was outstanding...from picking us up at the train station, helping with our baby, dining, friendly staff, etc. I highly recommend this hotel and will definitely stay there again.
Stayed 2 nights in May 2023

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place…everything in it.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cool room w a view of the Matterhorn. Included an outdoor patio space. Love the rustic wood paneling combined with modern amenities.
Stayed 3 nights in Apr 2023

10/10 Excellent

Skuli, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little hotel where attention is paid to every little detail in the room.
Stayed 5 nights in Feb 2023

10/10 Excellent

Laureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the BEST hotel we have ever stayed at. First of all the VIEWS from our room were like something out of a fairytale. The room was beautiful and each room has a balcony. The property has two restaurants, a bar and the FREE breakfast in the morning was delicious. The spa was incredible. Very easy to walk around from this location as well. Please visit Vanessa in the bar, she is an absolute delight, and one of the nicest people we met on our trip!
Stayed 2 nights in Oct 2022

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a terrific stay, cozy and pleasant, staff were friendly and helpful.
Stayed 1 night in Sep 2022
Response from Hotel Julen on Sep 10, 2022
Thank you for your feedback

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2022

10/10 Excellent

Steve, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful smaller hotel in the heart of Zermatt. Close to everything!
Stayed 5 nights in Jun 2022

10/10 Excellent

Swetha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service. Clean and modern rooms. The design is great.
Stayed 2 nights in Jun 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Amazing! The staff were wonderful! The location was great and the on-site restaurant was excellent!
Stayed 1 night in Jun 2022

10/10 Excellent

Don Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!!
This was the most charming, full-service hotel that I've ever stayed in. HIGHLY RECOMMENDED!
Stayed 3 nights in May 2022

10/10 Excellent

Matic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional family hotel, I highly recommend it. Amazing experience and location, with great spa. The hotel owner will greet you during the breakfast, which shows respect towards guests.
Stayed 5 nights in Apr 2022

10/10 Excellent

Alex

Stayed 1 night in May 2022

10/10 Excellent

Dina

Stayed 1 night in May 2022

10/10 Excellent

Christian, Maple

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience especially its our first time in zermatt. Stayed here for 4 nights. Beautiful staff. Cool pool. A grand room in the 4th floor with a long balcony, plus good view. Massage was good too. Outstanding breakfast and dinner. Wow, a great place to be, trust me.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mike

Stayed 2 nights in Apr 2022

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming!
Stayed 3 nights in Nov 2021
Response from Family Julen on Jan 13, 2022
Thank you!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the original Zermatt hotels that was able to modernize and welcome the new generation. Well done
Stayed 2 nights in Jul 2021
Response from Family Julen on Aug 5, 2021
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy room cladded with authentic hand crafted wood everywhere, great Matterhorn view, restaurant serving the best lamb coming from their own local farm, we love it all!
Stayed 2 nights in Feb 2021
Response from Family Julen on Mar 25, 2021
Thank you very much!

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent romantic experience
Everything was great - communication before arrival (incl. special requests), pick up, food, service, spa. Highly recommend it for couples
Stayed 2 nights in Nov 2020
Response from Family Julen on Nov 16, 2020
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything and the staff was amazing. The sanitarium was very unique
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Alexander checked us in and was incredibly helpful throughout our stay. Our room was lovely wuth a view of the Matterhorn. The breakfast buffet was terrific. We could not sync our phones for music and there were no movies available. Justina gave an amazing sport massage. Would have loved a light over the desk. But, all in we loved it and would stay again.
Stayed 3 nights in Jan 2020
Response from Family Julen & team on Jan 21, 2020
Thank you very much for your nice words!

8/10 Good

Danni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Family Julen & Team on Jan 21, 2020
Thank you!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Family Julen & Team on Jan 21, 2020
Thank you!