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Reviews of The Omnia

5 out of 5
The Omnia
Auf dem Fels, Zermatt

Reviews

10

Exceptional

Rating 10 - Excellent. 75 out of 79 reviews" "
Rating 8 - Good. 3 out of 79 reviews" "
Rating 6 - Okay. 1 out of 79 reviews" "
Rating 4 - Poor. 0 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone was amazing
Stayed 2 nights in Apr 2024
Response from Christian Eckert & THE OMNIA Team on Apr 10, 2024
Dear GuestThank you for taking the time to write this amazing review of your stay!Warmest regards from the Matterhorn,Christian Eckert & THE OMNIA Team

10/10 Excellent

Stephen

Stayed 2 nights in Mar 2024
Response from Christian Eckert on Apr 10, 2024
Dear GuestThank you for taking the time to write this review.Warmest regards from the Matterhorn,Christian Eckert & THE OMNIA Team

10/10 Excellent

Francesca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, most kind and attentive staff. It feels like a 6 star hotel. Best hotel we stayed in Switzerland, we loved our time in The Omnia. Definitely coming back with our family.
Response from Christian Eckert on Mar 6, 2024
Dear GuestThank you for your amazing review on Expedia. We are proud to read that you truly enjoyed your stay with us. Your compliments on our staff are much appreciated as we are taking pride in our staff's hard daily work in order to deliver the best hospitality service to our guests.Your words will be definitely shared with our team. THANK YOU. We would be delighted welcoming you soon back with us for another stay.Warmest regards from the Matterhorn,Christian Eckert & the entire THE OMNIA Team

10/10 Excellent

Ryan

Stayed 2 nights in Feb 2024
Response from Christian Eckert on Apr 10, 2024
Dear GuestThank you for taking the time to write this review.Warmest regards from the Matterhorn,Christian Eckert & THE OMNIA Team

8/10 Good

Diana

Stayed 3 nights in Jan 2024
Response from Christian Eckert on Mar 6, 2024
Dear GuestThank you for taking the time to write this review of your stay!Warmest regards from the Matterhorn,Christian Eckert & the entire THE OMNIA Team

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and hospitable. They elevated our stay not to mention the upgrade I got. Wow!! We will be back for sure!
Stayed 1 night in Nov 2023
Response from Christian Eckert and the entire THE OMNIA team on Nov 29, 2023
Dear AnnaIt is motivating and great to read that you had an unforgettable time at THE OMNIA and recognized that it is our team’s daily goal to make all our guests feel comfortable and welcomed at THE OMNIA.We hope to welcoming you back for a future stay to our Mountain Lodge.Warmest regards from the Matterhorn,

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! They anticipate every need and exceed it!
Stayed 3 nights in Nov 2023
Response from Christian Eckert and the entire THE OMNIA Team on Nov 9, 2023
Dear StevenIt is motivating and great to read that you had an unforgettable time at THE OMNIA and recognized that it is our team’s daily goal to make all our guests feel comfortable and welcomed at THE OMNIA.We hope to welcoming you back for a future stay to our Mountain Lodge.Warmest regards from the Matterhorn,

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will officially be my first review. Ive been to a lot of hotels throughout my travels but this place ranks top 3 but will still be the first time I'm moved to leave a review. Every detail was thoughtout and the staff reaching out to me to help with getting to the property from train station was just a blessing after a long travel time. They made the effort at using my name the entire time. Welcomed with a drink and parted ways with chocolate...damn, so good. The views, the vibe and aesthic choices of the property, the center of town location, the people, the mountains, etc...again, I can't say enough. Zermatt was incredible but the hotel ameneties made it difficult to leave sometimes. I would leave early morning to explore and when I started back to the hotel I was equally eager to discover the property again and again. Thank you to the staff for making my first solo trip one of the most amazing trips ever.
Stayed 2 nights in Oct 2023
Response from Christian Eckert & THE OMNIA Team on Oct 10, 2023
Dear GuestMany thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments.I am looking forward to having you back and send you and your beloved ones my best regards.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Staff top notch. Staff was super friendly and helpful. I would recommend this place to anyone visiting.
Stayed 2 nights in Oct 2023
Response from Christian Eckert and the entire OMNIA team on Oct 4, 2023
Dear guestIt is motivating and great to read that you had an unforgettable time at THE OMNIA and recognized that it is our team’s daily goal to make all our guests feel comfortable and welcomed at THE OMNIA.We hope to welcoming you back for a future stay to our Mountain Lodge.

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
The hospitality was unmatched along with impeccable views of the mountain and town.
Stayed 2 nights in Aug 2023
Response from Christian Eckert on Sep 3, 2023
Dear GuestThank you for taking the time to write this amazing review of your stay!Warmest regards from the Matterhorn,

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.
Stayed 2 nights in Aug 2023
Response from Christian & THE OMNIA Team on Aug 12, 2023
Dear GuestIt is motivating and great to read that you had an unforgettable time at THE OMNIA and recognized that it is our team’s daily goal to make all our guests feel comfortable and welcomed at THE OMNIA.We hope to welcoming you back for a future stay to our Mountain Lodge.

10/10 Excellent

Daniel, Lebanon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Omnia is probably best luxury hotel i’ve stayed at with staff making it truly sbovd snd beyond expectations. They rven provided a walking stick for me when my leg became sn issue during trip.
Stayed 2 nights in Jul 2023
Response from Christian Eckert & THE OMNIA Team on Jul 9, 2023
Dear GuestIt is motivating and great to read that you had an unforgettable time at THE OMNIA and recognized that it is our team’s daily goal to make all our guests feel comfortable and welcomed at THE OMNIA.We hope to welcoming you back for a future stay to our Mountain Lodge.Warmest regards from the Matterhorn,

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful—clean and relaxing in a very zen way. What stood out the most was the staff. They were all very friendly, helpful, and courteous. I would highly recommend the property to anyone visiting Zermatt. Great location and delicious breakfasts too!
Stayed 6 nights in Feb 2023
Response from Christian Eckert on Feb 26, 2023
Dear PatriciaIt is motivating and great to read that you had an unforgettable time at THE OMNIA and recognized that it is our team’s daily goal to make all our guests feel comfortable and welcomed at THE OMNIA.We hope to welcoming you back for a future stay to our Mountain Lodge.Warmest regards from the Matterhorn,

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service, worth every thing i paid for.
Stayed 2 nights in Jan 2023
Response from Christian Eckert & THE OMNIA Team on Jan 23, 2023
Dear GuestThank you for taking the time to write this amazing review of your stay!Warmest regards from the Matterhorn,Christian Eckert & THE OMNIA Team

10/10 Excellent

Casey, Auberry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and overall experience was incredible.
Response from Christian Eckert & THE OMNIA Team on Dec 7, 2022
Dear GuestThank you for taking the time to write this amazing review of your stay!Warmest regards from the Matterhorn,

10/10 Excellent

Emma

Stayed 1 night in Nov 2022

10/10 Excellent

Po-Hsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Christian Eckert and THE OMNIA Team on Oct 7, 2022
Thank you very much for your feedback.Kind regards from ZermattTHE OMNIA

10/10 Excellent

namsoo, ambler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked liked liked.
Stayed 2 nights in Sep 2022
Response from Christian Eckert & THE OMNIA Team on Sep 12, 2022
Dear GuestThank you for taking the time to write this amazing review of your stay!Warmest regards from the Matterhorn,Christian Eckert & THE OMNIA Team

10/10 Excellent

besty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I’ve stayed at.
Stayed 3 nights in Jan 2022
Response from Christian Eckert & the entire THE OMNIA Team on Jan 31, 2022
Dear Orbitz Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards.

10/10 Excellent

Shorouq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent stay what I can say is waaaaaaw they are very friendly and nice I really appreciate what they did for us lovely team at This beautiful hotel it was my dream
Stayed 2 nights in Dec 2021
Response from Christian Eckert & THE OMNIA Team on Dec 18, 2021
Dear Guest Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards. Christian Eckert & THE OMNIA Team

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Service was second to none.
Stayed 3 nights in Dec 2021
Response from Christian Eckert & das THE OMNIA Team on Dec 16, 2021
Dear Jens Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards.

10/10 Excellent

Sari

Stayed 2 nights in Nov 2021

10/10 Excellent

Martin Dræbye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Zermatt
Amazing hotel, staff and site. When in Zermatt, you have to stay at The Omnia!
Stayed 6 nights in Jul 2021
Response from Christian Eckert and the entire THE OMNIA team on Jul 20, 2021
Dear Mr Dræbye Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Everything was sparkling clean, the staff was super friendly.
Stayed 4 nights in Jul 2021
Response from Christian Eckert and THE OMNIA team on Jul 16, 2021
Dear Guest Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards.

10/10 Excellent

Ismet Yigit

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Service was like no other ! Super friendly and helpful staff !
Stayed 3 nights in Dec 2020
Response from Christian Eckert on Dec 31, 2020
Dear Ismet Yigit Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards. Christian Eckert & THE OMNIA Team

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service ever seen.
Stayed 1 night in Feb 2020
Response from Christian Eckert and THE OMNIA Team on Feb 17, 2020
Dear Fabrizio Thank you for your amazing review on hotels.com. We are proud to read that you truly enjoyed your stay with us. Your compliments on our staff are much appreciated as we are taking pride in our staff's hard daily work in order to deliver the best hospitality service to our guests. Your words will be definitely shared with our team. THANK YOU. We would be delighted welcoming you soon back with us for another stay. Warmest regards from the Matterhorn, Christian Eckert and THE OMNIA Team

10/10 Excellent

L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from the start, it wears clear that The Omnia prides itself on being top-notch! Amazing welcome from the staff and such a beautiful hotel with a great view of the village and the Matterhorn!
Stayed 1 night in Feb 2020
Response from THE OMNIA on Feb 16, 2020
Dear L Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards. Christian Eckert and the entire THE OMNIA Team

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Room for improvement
I visited the hotel with a party of 8 people in January 2020. We were 4 couples. The people there are super professional and friendly and in general the service is amazing. I have to point out the following cons: -The queen rooms are not so spacious and the bathrooms extremely small. Definitely not a 5-star bathroom. Same goes for double rooms. -we encountered a problem with the heating in all of the rooms and the hotel’s solution was a portable air heater. -Mattresses and Linen don’t match the hotel’s price tag. -There is plenty of room of improvement in the spa-wellness area.For example there is no Hot Tea available in the spa, something very typical for a 5-star mountain Hotel. Also the pool and the jacuzzi were dirty most of the time. -No cigar room or sufficient communal areas. -Poor breakfast buffet, although there are plenty of options to order in the menu.
Stayed 5 nights in Jan 2020
Response from Christian Eckert and The Omnia Team on Jan 16, 2020
Dear Ioannis Thank you very much for your kind and detailed review of your stay with us at THE OMNIA. As much as I am thrilled about and truly thankful for your praise of my team and our service, I must admit that it is with concern that I read your points of criticism. Please allow me to answer in equal detail in order to hopefully resolve the issues mentioned. Regarding your room size, you indeed chose to book the smallest room categories (except one double room) Please accept my apologies regarding the heating issue, but normally the 26 degrees prove warm enough for our guests. As the floor heating system needs a bit longer to heat up the rooms, even more, we indeed thought it most efficient to provide you with mobile radiators. As for the mattresses, I would like to point out that as a standard use Tempur-mattresses, many guests actually rave about and even praise them explicitly in their reviews. A night of good and healthy sleep is vital to all of us, so we never would save money on that – on the contrary. I do understand that our guests would prefer beverages offered in our spa area and we already do have finalised reconstruction plans for a more spacious spa with additional amenities. However, I do need to strongly object to any hygienic issues in our wellness area. Not only do we receive best test results from the regular official inspections of water and hygiene, not only do our automatic robotic water & pool cleaners clean the pool each night – in addition to that, I personally check on the pool and jacuzzi repeatedly, several times a day, and would react immediately if anything would be less sparkling clean. THE OMNIA is indeed a non-smoking hotel, and all our guests who wish to enjoy cigars simply ask us for recommendations for the best cigar lounges in Zermatt. We truly would have loved for you to experience them, too. Lastly, please allow me to refer you to the countless raving online reviews of our breakfast buffet as well as our à la carte selection. It certainly is understood that tastes differ, but so many delighted feedbacks guests do make us confident that we offer a truly great start to the day. Ioannis, I sincerely hope that I was able to address all your issues appropriately, and my team and I would love to welcome you back one day to THE OMNIA! Kind regards Christian Eckert Managing Director

10/10 Excellent

Jessica H

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Christian Eckert and THE OMNIA Team on Sep 30, 2019
Dear Guest Thank you for taking the time to leave a review of your stay with us. We are disppointed to learn that you could not enjoy your stay at THE OMNIA to the fullest, since it is the entire team's goal to create an unforgettable stay for all our valued guests. We see constructive criticism as a chance to improve our service, therefore I kindly ask you to get in touch with me directly on "ch.eckert@the-omnia.com" to please share some details of your experience. We would greatly appreciate it and would be delighted about a second chance and to welcoming you back to our Mountain Lodge in the future. In the meantime we wish you all the best and remain with sunny regards from Zermatt Christian Eckert and THE OMNIA Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Christian Eckert and the entire THE OMNIA Team on Sep 23, 2019
Dear Guest Thank you for your 5 star review on Expedia. We would be delighted welcoming you soon back with us for another stay. Warmest regards from the Matterhorn, Christian Eckert and the entire THE OMNIA Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Christian Eckert & THE OMNIA Team on Sep 2, 2019
Dear Kevin It is motivating and great to read that you had an unforgettable time at THE OMNIA and recognized that it is our team’s daily goal to make all our guests feel comfortable and welcomed at THE OMNIA. We hope to welcoming you back for a future stay to our Mountain Lodge. Warmest regards from the Matterhorn, Christian Eckert & THE OMNIA Team

10/10 Excellent

Natalie Hoi Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% hotel!
Everything was perfect! The hotel staff are extremely friendly and welcoming, rooms are cozy and clean, love the breakfast selection and perfect location. I will definitely be back
Stayed 3 nights in Aug 2019
Response from Christian Eckert & THE OMNIA Team on Sep 1, 2019
Dear Natalie Thank you for your amazing review on hotels.com. We are proud to read that you truly enjoyed your stay with us. Your compliments on our staff are much appreciated as we are taking pride in our staff's hard daily work in order to deliver the best hospitality service to our guests. Your words will be definitely shared with our team. THANK YOU. We would be delighted welcoming you soon back with us for another stay. Warmest regards from the Matterhorn, Christian Eckert & THE OMNIA Team

10/10 Excellent

Nirav, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent at the Omnia. Probably the best service I have ever had at a hotel. Rooms were fantastic with stunning views. Superb breakfast.
Stayed 1 night in Aug 2019
Response from Christian Eckert & The Omnia Team on Aug 18, 2019
Dear Nirav Thank you for your amazing review on ebookers. We are proud to read that you truly enjoyed your stay with us. Your compliments on our staff are much appreciated as we are taking pride in our staff's hard daily work in order to deliver the best hospitality service to our guests. Your words will be definitely shared with our team. THANK YOU. We would be delighted welcoming you and your entire family soon back with us for another stay. Warmest regards from the Matterhorn, Christian Eckert & The Omnia Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
All hotels are in great locations and generally look good....... But what makes a hotel outstanding it its staff I lost the chance to stay at this fab hotel but have to write that Mr Eck and Michelle Janitschke were beyond stunning with their generous help and were a credit to their company
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent, with amazing treatment by hotel staff
Stayed 1 night in Aug 2019
Response from Christian Eckert & The Omnia Team on Aug 15, 2019
Dear Guest Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you my best regards Christian Eckert & The Omnia Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Christian Eckert & THE OMNIA Team on Aug 9, 2019
Dear Guest Thank you for taking the time to write this review of your stay! Warmest regards from the Matterhorn

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
suite dreams...
An awesome hotel with very high attention to customer service - a home from home. Our second visit, residing in a suite - stunning.
Stayed 7 nights in Jul 2019
Response from Christian Eckert & The Omnia Team on Aug 6, 2019
Dear John Thank you so much for your great review on Expedia. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you a third time with us soon again. Warmest regards from the Matterhorn, Christian Eckert & The Omnia Team

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable
I cannot say enough great things about this hotel. One of my favorites in the world actually. I have never in my life experienced the type of customer service that I experienced at Omnia. It was remarkable and the best I've ever experienced in my life. I would highly recommend this place to anyone and I will most certainly be back for a visit again.
Stayed 2 nights in Jul 2019
Response from Christian Eckert & The Omnia Team on Aug 6, 2019
Dear Jonathan It is motivating and great to read that you had an unforgettable time at THE OMNIA and recognized that it is our team’s daily goal to make all our guests feel comfortable and welcomed at THE OMNIA. We hope to welcoming you back for a future stay to our Mountain Lodge. Warmest regards from the Matterhorn, Christian Eckert & The Omnia Team

10/10 Excellent

Brian, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High End Mountain Retreat
Very friendly staff. Breakfasts to die for. Incredible views from hotel.
Response from Christian Eckert & The Omnia Team on Aug 17, 2019
Dear Brian It is motivating and great to read that you had an unforgettable time at THE OMNIA and recognized that it is our team’s daily goal to make all our guests feel comfortable and welcomed at THE OMNIA. We hope to welcoming you back for a future stay to our Mountain Lodge. Warmest regards from the Matterhorn, Christian Eckert & The Omnia Team

10/10 Excellent

Andor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Unique.
Stayed 1 night in Nov 2023
Response from Christan Eckert and the entire THE OMNIA team on Nov 29, 2023
Dear AndorThank you for taking the time to write this amazing review of your stay!Kind regards

10/10 Excellent

Toshio

Travelled with partner
Liked: Amenities
スッタフ皆んなが笑顔でサービスをしていた。
Stayed 2 nights in Aug 2023
Response from Christian Eckert on Sep 4, 2023
Dear GuestThank you for taking the time to write this amazing review of your stay!Warmest regards from the Matterhorn,

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt!
Stayed 2 nights in Feb 2023
Response from Christian Eckert & THE OMNIA Team on Feb 28, 2023
Lieber Gast, vielen lieben Dank für Ihren schönen Beitrag. Es freut uns sehr, dass es Ihnen so gut bei uns gefallen hat und wir Sie mit unserem Service überzeugen konnten. Bis zum nächsten Mal in Zermatt!

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Christian Eckert & THE OMNIA Team on Dec 20, 2022
Cher client, Merci pour votre très aimable commentaire. Nous sommes au plaisir de lire que vous avez passé un agréable séjour chez nous.Au plaisir de vous accueillir de nouveau chez nous, veuillez accepter nos salutations distinguées,

10/10 Excellent

THANOM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Christian Eckert on Oct 14, 2022
Dear ThanomThank you very much for your kind feedback.

10/10 Excellent

THANOM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff is very help full
Stayed 2 nights in Oct 2022
Response from Christian Eckert and the entire THE OMNIA Team on Oct 10, 2022
Dear ThanomThank you for taking the time to write this amazing review of your stay!Warmest regards from the Matterhorn,

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uno de los mejores hoteles donde nos hemos quedado!
Stayed 2 nights in Jul 2022
Response from Christian Eckert and THE OMNIA Team on Jul 20, 2022
Dear Guest Thank you for your amazing review on Expedia. We are proud to read that you truly enjoyed your stay with us. Your words will be definitely shared with our team. THANK YOU. We would be delighted welcoming you soon back with us for another stay. Warmest regards from the Matterhorn,

10/10 Excellent

Radassa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Stayed 5 nights in Jan 2022
Response from Christian Eckert & THE OMNIA Team on Feb 18, 2022
Dear Radassa Thank you for taking the time to write this review of your stay! Warmest regards from the Matterhorn, Christian Eckert & THE OMNIA Team

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Christian Eckert & THE OMNIA Team on Dec 2, 2021
Lieber Gast, Das THE OMNIA-Team bedankt sich herzlichst, dass Sie sich die Zeit genommen haben, um Ihr Feedback mit uns und potenziellen THE OMNIA Gästen zu teilen. Schön, dass es Ihnen bei uns so gut gefallen hat. Falls wir bei Ihrem nächsten Aufenthalt irgendetwas tun können, um Ihr Wohlbefinden noch zu steigern, lassen Sie es uns bitte jederzeit wissen. Wir freuen uns auf ein Wiedersehen in Zermatt. Herzliche Grüße, Christian Eckert & THE OMNIA Team

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique et excellent service. Sans parler du petit-déjeuner qui est extraordinaire
Stayed 2 nights in Oct 2021
Response from Christian Eckert on Nov 5, 2021
Cher Nicolas Merci pour votre très aimable commentaire sur Expedia. Nous sommes au plaisir de lire que vous avez passé un agréable séjour chez nous. Au plaisir de vous accueillir de nouveau chez nous, veuillez accepter nos salutations distinguées, Christian Eckert et THE OMNIA