Reception
Check availability

Reviews of Hotel Zaragoza Royal

3 out of 5
Hotel Zaragoza Royal
Calle del Arzobispo Domenech, 4, Zaragoza, Zaragoza

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 203 reviews" "
Rating 8 - Good. 95 out of 203 reviews" "
Rating 6 - Okay. 48 out of 203 reviews" "
Rating 4 - Poor. 14 out of 203 reviews" "
Rating 2 - Terrible. 8 out of 203 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and great location
Stayed 1 night in Aug 2023

10/10 Excellent

Fernando, Mislata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, all amenities available. Breakfast was varied and delicious. Staff is outstanding, bravo! Lovely restaurant on site, affordable prices and convenient.
Stayed 1 night in Sep 2019
Response from recepcion on Sep 23, 2019
Thank you!!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I spend 100+ nights a year in hotel rooms, so I am not a very fussy person. I always prioritise location over luxury, and I don’t like to pay more than £60 per night for a singe (sometimes I have to). This place was just under £40 per night, which was really good, but the hotel has a serious plumbing problem. The water keeps getting insanely hot (as in scalding hot) as soon as someone flushed the toilet or uses the sink. The noise from bad plumbing was also a serious issue to sleep and in the morning. I have never seen such crazily bad plumbing, I mean, it’s a hotel! I told the receptionist and I hope they fix it. This already would have put the place on a 2 to 3 star max review bracket. But I also need to refer to the really not interested, completely oblivious woman at reception when I arrived late afternoon on Thursday. She could care less about informing me of what I needed re maps and transportation to the two train stations, and spectacularly also neglected to tell me the tram is literally 2min from the hotel and takes you straight into the old town (and back). Not mentioning this was incredibly inconsiderate - I have a bad knee, although I am young, and I had been asking her about buses.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Owen, Prudhoe England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the city centre, tram links and also a nice cafe/bakery which serves excellent continental breakfasts and sandwiches.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
city center and very convenient
very pleasant staff very friendly and will definetly come back
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zaragoza stopover
Stopover en route from Javea to ferry at Bilbao. Fair price, helpful staff and large underground secure car park. A bit old-fashioned and a ten-minute walk from Old Town restaurants. Would stay again.
Stayed 1 night in Jun 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city
Great city hotel good location, short walk to all locations, bars, restaurants good prices for a city location staff friendly and good sense of humour!! Would come here again!
Stayed 3 nights in Jun 2017

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sights to see in Zaragoza
Beautiful city lots to see.

10/10 Excellent

Paul, Cumbernauld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic accommodation at a good price.
I stayed at this hotel for 1 night & I couldn't find a fault with it. The room was clean & presentable. There are no major frills with the room but it provides the essentials. Wifi connection was good & so my overall experience, at this hotel, was very good

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
The hotel was very nice for an awesome price!

6/10 Okay

Dozie , Philadelphia

Liked: Cleanliness, staff & service
Disliked: Room comfort
The Royal Hotell
The hotel location is great! It's located right off the main street (Gran Via). You have many things near, Tran station, train station, super markets, stores, cafes, bars, fitness gym, and in walking distance to El Tubo (the main center district), ....etc. The room was clean and the housekeepers were very nice and helpful. However, there was a problem with a smell from the hallway the would come into the room upon entering. The hotel really needs to fix this issue. (A €1 can of air freshener from the supermarket helped me to deal with the issue). Keep in mind the hotel does not have a fitness center, swimming pool, or other amenities other than a very good working wifi and a bar restaurant. In Zaragoza, you definitely want to get out and explore the city! Overall, I had a very good time!

6/10 Okay

Florence

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice place near city center
Staying here reminded me of the hotels that I would have stayin in with my parents in the 80s It has "real" keys, and a dated but functional feel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

2/10 Terrible

AJ, New York, NY

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Another Traveller

Liked: Cleanliness, staff & service, room comfort
Nice old fashioned hotel
The hotel is located very close to the centre, on a quiet side street. Rooms are spacious and clean, big beds, air conditioning, fridge and TV.

6/10 Okay

Amir

Disliked: Property conditions & facilities, room comfort
For quick night only not more

8/10 Good

heureux

Liked: Cleanliness, staff & service, room comfort
A good place to stop over
Fine hotel that's easy to find and within 15 minute walk of old city. Breakfast good value and plentiful. Secure garage perhaps a bit expensive at € 13 / night but very safe and convenient.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
I enjoyed my 3 nights here, rooms
I enjoyed my 3 nights here, rooms are good & clean, service at reception was excellent, very helpful & friendly. The only concern I had in the noise level... Bring earplugs

6/10 Okay

Ralph, Stoke,UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location - needs air con!
An excellent hotel in a good location. Like many Spanish hotels they will not turn the air con on until "summer" has arrived. Our room was like a sauna - but very well appointed! Main restaurant was closed for dinner, so we had to squat in the bar, which at least had a bit of a buzz. The location is very central for sightseeing in Zaragoza, but needs careful navigation to find. Need to pay extra for car parking (normal in city centres)

10/10 Excellent

Beth, Dayton, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to return
Fabulous hotel quality at a "hostel" price. Staff was very friendly and helpful.

10/10 Excellent

John, Newton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel-Great Price
This is a very good hotel with a very friendly, efficient staff. The rooms were clean and of a good size. The breakfast buffet was good and a bargain compared to other hotels.I have visited. If you are driving the underground garage is a plus in the heat of summer. Although it was picked due to the proximity to the people we were visiting, it is within walking distance to the major visitor sights of the city. The Grand Via shopping area is less than a block away and leads to the other shopping and tourist sights within a 20 minute walking circle. Transport is good with buses and taxis easily accessible a couple of minutes away. There is also a new tram line under construction 100 yards away that will connect you easily to the complete city. I will be staying here again on our next visit to the area.

10/10 Excellent

miguel, orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 2 nights in Apr 2024

6/10 Okay

José, Sevilla

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Habitación: bien, amplia. Hotel en general: necesita una reforma. Bar:: el camarero con cero empatía. El. baño ; fatal, se mueven las losas del suelo, mal.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Bien en lineas generales
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Petra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Blomberg
Trevlig personal. Mycket hårda sängar
Stayed 1 night in Oct 2023

10/10 Excellent

ADRIANA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Atencion muy buena, muy amables, muy limpio
Stayed 2 nights in Sep 2023

10/10 Excellent

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Marco, Meda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Struttura un po' datata, ma ben tenuta. Buon rapporto qualità prezzo.
Stayed 1 night in Aug 2023

4/10 Poor

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
Durante mi estancia había ruidos de obra desde tempranas horas de la mañana. El desayuno buffet es muy poco variado; los platos, tazas y vasos no estaban totalmente limpios. El minibar sólo contenía una botella de agua. La tele era pequeña, no estaba alineada con la cama y tenía muchos canales sin señal. La bañera era pequeña, no te puedes dar un baño tumbado. En dos ocasiones tuve que solucionar el problema de que la tarjeta no me habría la puerta. Tenía que desenchufar la TV y el teléfono fijo de la habitación cuando quería cargar 2 dispositivos
Stayed 5 nights in Jul 2023

8/10 Good

SALVADOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Se trata de un hotel céntrico, muy bien comunicado por bus, tranvía y tren, a escasamente 15-20 minutos de la plaza del Pilar y de la zona histórica, situado en zona comercial; no nos gustó el restaurante, en el que solo servían el desayuno, ni, por supuesto, el tremendo ruido de las cisternas de los lavabos, que se oían a distancia; por lo demás, todo muy bien y trato agradable.
Stayed 2 nights in Jun 2023

8/10 Good

CESAR BENITO

Business traveller
Liked: Cleanliness, staff & service
Un tres estrellas justito
Stayed 1 night in Jun 2023

10/10 Excellent

yolanda

Stayed 1 night in Jun 2023

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that this type of hotels still exist, that hasn't redocrated themselves into being super expensive. Here you get a classic Spanish hotel very central and to a very good price. Easy to get around in Zaragoza - 20 minutes walk to both La Romareda and old town, and a tram station just outside. I hope they keep it like this and dont modernise and push up the prices cause this is perfect. Nice and helpfull staff too. Truly recommend staying here.
Stayed 3 nights in May 2023

8/10 Good

Jacqueline

Stayed 1 night in Nov 2022

4/10 Poor

Jose

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Me gusto que tiene una buena ubicación para el casco antiguo no me gusto las instalaciones muy antiguo todo sin mantenimiento nos encontramos los azulejos del baño rotos lo comunique en recepción y no hicieron nada
Stayed 2 nights in Sep 2022

4/10 Poor

Rainer, Calpe

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Kein Frühstückbuffet. Bad heruntergekommen t eils ohne Funktion. Würde trotz Reklamation nicht repariert. Nie wieder dieses Hotel.
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Estancia correcta, se puede dormir. Es un hotel con, al menos, 30 años sin reformas. Todo es demasiado antiguo. Deben mejorar. Aislacionismos acústica (se escuchan los baños de al menos 3 habitaciones diferentes). Decoración de finales de los 70. Alfombras de aspecto sucio, de lo decolorada y envejecidas q están. Colchones de resortes hundidos. Aclaro q me metieron en la planta q no ha sido reformada
Stayed 2 nights in Feb 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Emplacement et parking Lit bruyant Petit déjeuner inexistant et responsable désagréable
Stayed 2 nights in Jan 2020

10/10 Excellent

Víctor

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel con muy buen precio en Zaragoza
Cuenta con un parking junto a su puerta con buen precio. Habitaciones amplias y cómodas, con baños también cómodos. Camas agradables, aunque las almohadas no tanto. Servicio de 10 tanto en la recepción como en el restaurante.
Stayed 1 night in Dec 2019

8/10 Good

WILBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

SERGIO

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mejorable
El trato muy bueno, limpio. Pero instalaciones muy viejas.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo acorde con mis expectativas.
Todo bien. Nada negativo.
Stayed 3 nights in Oct 2019

10/10 Excellent

Marilisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

andres

Liked: Cleanliness, room comfort
correcto
hotel con algunas reformas, pero con un olor a antiguo, el servicio correcto y la limpieza muy bien. En general bien por que tiene una ubicacion muy buena
Stayed 2 nights in Oct 2019