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Reviews of Hotel Grand Cafe XL

3 out of 5
Hotel Grand Cafe XL
kerkplein 8, Zandvoort, noord holland

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 55 reviews" "
Rating 8 - Good. 20 out of 55 reviews" "
Rating 6 - Okay. 2 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, great breakfast, 10 minute walk to train stations, and the staff were lovely.
Stayed 3 nights in Nov 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best customer service !
When I arrived at the hotel the ground floor was in darkness of what looked like a beautiful bar/Cafe so I thought it was closed. Then I was greeted by a absolutely lovely man who was so friendly and helpful ! I would go back to the hotel just for the service they could not do enough for me even making me a take away breakfast! A lot of big chains could learn about customer service from this gentleman. Yes the room was a little dated and need a little bit of love but honestly you forget all that with the charm and care from the staff
Stayed 1 night in Nov 2023

6/10 Okay

Michel

Disliked: Property conditions & facilities
Very old building no air conditioner
Stayed 1 night in Sep 2023

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is quaint and old-fashioned. The room was a little small. The main knock is that the shower area is not separated from the rest of the bathroom at all, so the water is all over the floor which presented problems very nice breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Darren

Travelled with group
comfortable clean facilities, friendly staff,lovely breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Mr D A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place
A lovely place, with really friendly helpful staff. Breakfast on the terrace was a real treat, with fresh, tasty ingredients. Conveniently located in the centre of this pleasant seaside town, close to two National Parks.
Stayed 2 nights in May 2022

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liberating stay.
Hotels food was very nice and reasonably priced, comfortable bed, only thing missing was a kettle.
Stayed 2 nights in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Lovely place, great friendly staff. Handy for Bus service and a short walk to the beach.
Stayed 3 nights in Jun 2018

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Zandvoort
Clean good sized room with large balcony overlooking lively tourist street. This comes with some noise.Steep stairs could be a problem for some.Parking @ 5 Euro per day reasonable but awkward as hotel is on pedestrianised street.You have to get parking permit from hotel first find parking space then return.You need to be organised with luggage as returning to car can be irritating if you forget something.Good for a short break.
Stayed 3 nights in Jun 2018

10/10 Excellent

Miranda

Stayed 1 night in Mar 2024

10/10 Excellent

Chantal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik heb 1 nacht in dit hotel geslapen ivm een zakelijk bezoek. Het was fijn dat ik in de avond kon aankomen en vroeg in de ochtend kon vertrekken. Dat was te vroeg voor het ontbijtbuffet, maar ik kreeg een prima pakket mee om op de kamer te kunnen ontbijten. Er is een grote ondergrondse parkeergarage op heel korte afstand, waar nachtparkeren heel goedkoop is. De externe badkamer is prima en voor privegebruik. Zeer behulpzame eigenaar, dus zeker de moeite waard bij een volgend bezoek aan Zandvoort
Stayed 1 night in Jan 2024

8/10 Good

Laura

Stayed 2 nights in Oct 2023

2/10 Terrible

silvia

Travelled with partner
Disliked: Property conditions & facilities
das bad war auf dem flur.um zu dem zimmer zu kommen musste man 41 stufen hoch gehen,zu hoch
Stayed 4 nights in Jul 2023

10/10 Excellent

Roberto

Stayed 4 nights in Apr 2023

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideale ligging, vriendelijk en aardig personeel!
Stayed 2 nights in Jan 2023

10/10 Excellent

Alina

Stayed 3 nights in Sep 2022

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Roy

Stayed 1 night in May 2022

10/10 Excellent

Roos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie locatie, hartje centrum. Uiterst vriendelijke bediening en heel behulpzaam. Aan ons verzoek om een veganistisch ontbijt is uitstekend gehoor gegeven. We hebben hier met twee puberzonen een heel fijn verblijf gehad!
Stayed 1 night in May 2022
Response from Directie on May 3, 2022
Bedankt voor de positieve beoordeling, en graag tot ziens . Met vriendelijke groet Team xl

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer prettig personeel. Een ruim, erg gezellig appartement in het midden van het centrum. Een uitgebreid ontbijt wordt aan tafel uit geserveerd. We hebben als gezin met twee tieners erg genoten.
Stayed 1 night in Feb 2022

8/10 Good

Markus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service und Frühstück
Stayed 2 nights in Sep 2021

4/10 Poor

sylvain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel, heel vriendelijk personeel en top ontbijt. Dikke pluim voor hotel xl in deze corona tijd.
Stayed 1 night in Dec 2020

4/10 Poor

Sal, Nrw

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Das Zimmer war sehr sehr klein, tv so klein dass man aus dem Bett kaum gucken konnte. Keinen kleine Kühlschrank. Sehr spartanisch eingerichtet. Frühstück war gut. Leider Viel zu teuer die Preise für das sehr kleine Zimmer. Bettwäsche sollte angeblich mach 3 Tagen gewechselt werden, wurde es aber nicht. Leider nicht zufriedenstellend.
Stayed 4 nights in Aug 2020

10/10 Excellent

Grandcafehotel, Zandvoort

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel aardige mensen die het belangrijk vinden dat je het naar je zin hebt
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geen "strak" hotel maar een gezellige huiselijke sfeer.
Stayed 2 nights in Sep 2020

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Hans Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekte zentrale Lage
Super Lage, Spritzenpreis. Nettes Frühstück.
Stayed 2 nights in Aug 2020

8/10 Good

Markus, Hamm

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Das Zimmer und das Bad waren ok und sauber . Aber ohne Aufzug schlecht geeignet für alte Leute. Sehr steile Treppen .
Stayed 2 nights in Aug 2020

8/10 Good

Robin, Oberhausen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein grosses Frühstück gab es täglich, dass sehr gut geschmeckt hat. Personal war sehr freundlich. Zimmwr war auxhbin Ordnung.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très central à 3mn de la plage et personnel aux petits soins. Il manque juste un balcon accessible pour la chambre au dernier étage.
Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Groot appartement boven het restaurant. Vriendelijke mensen. Jammer dat jezelf niet de verwarming kan regelen maar als je dat zegt dan wordt daar gelijk iets aan gedaan. Het ligt aan de winkelstraat dus s morgens veel geluid ivm schoonmaken straat, advies is om oordopjes mee te nemen. Maar wij vonden het geweldig en de kans dat wij terug komen is zeker reeel!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2019

10/10 Excellent

Susann, München

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne, geschmackvoll eingerichtetes großzügiges Apartment. Reichhaltiges Frühstück, gute Lage, nettes Personal.
Stayed 3 nights in Sep 2019

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

weide

Liked: Cleanliness, staff & service, property conditions & facilities
beste hotel im ort
super alles in allem ,zimmer etwas spontan aber preisl angemessen und gutes fruehstueck-der Kaffee 1A-grosse terasse . personal sehr nett nich aufdringlich einfach alles in allem super
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Erkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slechts 1 opmerking grote doche handoek niet vervangen de kleine wel ben 3 nachten geweest
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es handelt sich um ein altes Bäderhotel, weshalb man darüber hinwegsehen muss, dass der Fußboden knarrt, es nicht so viele Steckdosen gibt, man steile Treppen steigen muss. Meine Freundin und ich baten jedoch das Personal, uns die Koffer in den 2. Stock zu tragen, welches auch ganz ohne Murren erledigt wurde. Das Hotel ist zauberhaft und das Personal sehr freundlich und hilfsbereit. Das Frühstück ist inbegriffen und TOP. Wir würden jederzeit wiederkommen, der Strand ist nicht weit, der Bahnhof auch nicht. Wir sind mit dem Zug angereist.
Stayed 5 nights in Jun 2019

8/10 Good

An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral gelegen. Freundliches Personal. Frühstück ist ausbaufähig.
Stayed 2 nights in May 2019

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень хорошее впечатление об отеле. Небольшой, но очень уютный. Тишина, чистота и комфорт. Доброжелательный персонал. Отличный завтрак! В самом центре города. Рядом- торговые центры, вокзал, пляж.
Stayed 2 nights in Apr 2019

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Rainer

Liked: Cleanliness
Disliked: Staff & service
naja so so
Auf meine Anfrage, ob man auch nach 20 Uhr einchecken kann wurde erst nach meinem 3. Mail geantwortet. Sehr mühevoll! Der Aufenthalt war ok aber nicht besonders. Ich hätte mir mehr erwartet. Das Zimmer war sehr hellhörig, man hörte jeden Schritt des Gastes oberhalb. Die Chefin dutzt offensichtlich jeden Gast. Obwohl Steuern und Abgaben bei meiner Reservierung inklusive waren, hat mir das Hotel die Ortstaxen extra in Rechnung gestellt. Ich empfehle die Rechnung aufzuheben und gegebenfalls bei hotels.com zu reklamieren. Insgesamt stimmt das Preis-/ Leisungsverhältnis nicht: überteuerte Übernachtung, überteuertes Essen und Trinken im Restaurant, trotz “fairer Preise“ wie seitens Hotel Homepage die Rede. Insgesamt: naja mit Schulnote 4+
Stayed 2 nights in Apr 2019

10/10 Excellent

Wim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eenvoudig, mar goed hotel
Prima, eenvoudig, hotel met een weliswaar kleine, maar nette kamer. Hotel heeft een mooi groot terras, een grand café met uitgebreide kaart. De vriendelijkheid en service van eigenars en medewerkers is uitstekend. Omdat ik voor de aanvang van de ontbijttijd vertrok, was voor mij een lunchpakket klaargemaakt. Parkeren met een parkeerkaart van het hotel (€ 5,00) in de nabije omgeving.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Heerlijk informeel, bereid om mee te denken. Goede kamers en lekker ontbijt.
Stayed 1 night in Nov 2018

8/10 Good

Familie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Ausgangslage für Ausflüge, sehr gutes Frühstück und sehr nettes Personal
Stayed 2 nights in Oct 2018