2/10 Terrible
Andrew
Feb 5, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Worst customer service ever, they gave the door codes to me at 9:35pm on the 2nd and they were meant to be sent at 11am on the 1st (24 hours before check in).... so i was stuck without somewhere to stay 15000km from home. Not only this but the numner they gave me was actually for a hospital in Zagreb... After all that I tried to get some sort of refund from them and they blatently refused. Lying saying they sent email on time but I even sent myself test emails to make sure mailbox was working. Worst place ive ever stayed honestly, cant belive this it, this cost me hundreds of euros to cover their mistake and threw my whole trip out and all my plans...