Standard Room, 1 King Bed

Reviews of Super 8 by Wyndham Yuma

2 out of 5
Super 8 by Wyndham Yuma
1688 S Riley Ave, Yuma, AZ

Reviews

6.8
Rating 10 - Excellent. 261 out of 1002 reviews" "
Rating 8 - Good. 261 out of 1002 reviews" "
Rating 6 - Okay. 182 out of 1002 reviews" "
Rating 4 - Poor. 150 out of 1002 reviews" "
Rating 2 - Terrible. 148 out of 1002 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Good location, walking distance to malls, great staff, clean atmosphere, has laundry room, security inside and out, etc! One of my favorite places to stay.
Stayed 3 nights in May 2024
Response from Harry G on May 23, 2024
Cynthia, thank you so much for leaving us such kind words! We always appreciate that you choose our property during your trips to Yuma and look forward to seeing you again next time!

8/10 Good

Aurora

Liked: Staff & service
Front desk was excellent!
Stayed 2 nights in May 2024
Response from Omar on May 19, 2024
Thank You so much for staying here with us

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay.
Stayed 1 night in May 2024
Response from Harry G on May 23, 2024
George, thank you so much for staying with us! We hope to serve you again in your future travels to the Yuma area.

8/10 Good

Belen

Liked: Staff & service, property conditions & facilities
Property felt safe. Location convient
Stayed 1 night in May 2024
Response from Omar on May 19, 2024
Belen Thank You for choosing us we be glad to see you soon.

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in general like the remodelation
Stayed 1 night in May 2024
Response from Harry G on May 23, 2024
Omar, thank you so much for staying with us! We are glad that you enjoyed our grand-scale property & room renovations. Please come to stay with us again next time you are passing through Yuma!

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great!
Stayed 1 night in May 2024
Response from Harry G on May 23, 2024
Rebecca, thank you so much for staying with us and for leaving such a kind review! We look forward to serving you again in your travels to Yuma.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in May 2024
Response from Harry G on May 23, 2024
Deborah, thank you so much for staying with us! We take pride in our cleanliness standards to provide our valued guests the best experience we can offer during their time in Yuma. Please choose us again in your future travels so we may serve you again!

4/10 Poor

laura

Travelled with family
Worse breakfast I’ve ever had but hey it was free. The cockroaches on the wall of the room was enough for me to leave a bad review.
Stayed 1 night in May 2024
Response from Harry G on May 23, 2024
Laura, we sincerely apologize for the unacceptable issue you faced during your stay with us. We urge our guests to let us know as soon as they find any problems in their room so that we may accommodate them with a better stay for the night. These comments will be shared and properly addressed amongst our management team. Our hope is that, despite this error, you will give us another chance in the future to better serve you and make right on our service promise. Thank you and take care.

10/10 Excellent

Teren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Harry G on May 23, 2024
Teren, thank you so much for staying with us! We are delighted to hear that our staff was a highlight of your time here in Yuma. It is our utmost duty to provide a comfortable and accommodating experience for all of our valued guests. Please stop by and see us again in your future travels!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Nice and clean. Good price.
Stayed 1 night in Apr 2024
Response from Harry G on May 1, 2024
Thank you for staying with us, Susan! We hope to see you again soon.

10/10 Excellent

Brennan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the rooms! Very comfortable
Stayed 1 night in Apr 2024
Response from Harry G on May 1, 2024
Thank you so much for staying with us, Brennan! We hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, amenities
very clean, good location for my needs...
Stayed 1 night in Apr 2024
Response from Harry G on May 1, 2024
Thank you so much for staying with us, James. We hope to see you again soon.

10/10 Excellent

James

Stayed 1 night in Apr 2024
Response from Harry G on May 23, 2024
James, thank you so much for staying with us! We hope to see you again soon.

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member are so helpful and cheerful
Stayed 6 nights in Apr 2024
Response from Harry G on May 1, 2024
Esmeralda, thank you so much for staying with us! We look forward to serving you again in your future travels.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good value place to stay. Clean, safe, central.
Stayed 1 night in Apr 2024
Response from Harry G on May 1, 2024
Patrick, thank you for staying with us! We hope to see you again soon.

6/10 Okay

phillip

Liked: Cleanliness
Disliked: Staff & service
Toilet plugged Slow service Bad breakfast
Stayed 2 nights in Apr 2024
Response from Harry G on May 1, 2024
Thank you for staying with us, Phillip. Your comments are helpful in letting us know where we still have room to improve. Rest assured, these comments will be addressed directly via our management team. Our hope is that you will choose us again so that we may better serve you. Take care.

10/10 Excellent

Traves and Jean

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 1 night in Apr 2024
Response from Omar A on Apr 14, 2024
Thank you so much for staying with us, Traves & Jean! It was a pleasure having you and we hope to serve you again in your future travels.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff on duty were very polite and helpful. Rooms were very clean and comfortable.
Stayed 1 night in Apr 2024
Response from Omar A on Apr 14, 2024
Kristen, thank you so much for staying with us! We are glad to hear about your positive experience with us and hope that you will offer us the privilege to serve you again in your future travels.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good & clean , shower nice and quiet Breakfast needs a bit a variety
Stayed 1 night in Apr 2024
Response from Omar A on Apr 14, 2024
Jose, thank you so much for staying with us! We hope to see you again soon.

8/10 Good

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. We would stay again.
Stayed 1 night in Apr 2024
Response from Harry G on Apr 9, 2024
Marta, thank you so much for staying with us here in Yuma! We hope to see you again in your future travels.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Harry G on Apr 9, 2024
Lori, thank you so much for staying with us! We hope to serve you again in your future travels to Yuma.

10/10 Excellent

Joni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning breakfaat
Stayed 1 night in Mar 2024
Response from Omar A. on Apr 6, 2024
Thank you so much for staying with us, Joni! We sincerely appreciate your comments and we hope to serve you again in your future travels.

6/10 Okay

Trent

Stayed 7 nights in Mar 2024
Response from Harry G on May 1, 2024
Trent, thank you so much for staying with us! We hope to see you again soon.

4/10 Poor

Michael

Stayed 1 night in Apr 2024
Response from Harry G on May 1, 2024
Michael, we hope to serve you better on your next visit to our property.

2/10 Terrible

jason

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hot tub not working. They said it hasn't worked in a long time, yet it's not advertised. Beds were hard, noisy hallways, and so much light coming through the windows even with shades drawn... Would not stay here again... Ooo and not to mention I booked a king and the guy was like, ooo you get a queen room... Then I was pretty upset visibly so he acts like he's doing me a favor and said... We'll, I guess I can give you this other king room and then this other person will just have to deal with it... Then he puts us in king room like I originally booked...
Stayed 1 night in Mar 2024
Response from Omar A. on Apr 1, 2024
Hello Jason, we apologize for the inconvenience you experienced during your stay with us. A couple notes - as stated upon check-in, please check with our official Wyndham brand website for a proper listing of available amenities, not our 3rd party partners. As per our records, we also did offer you a complimentary upgrade to a King suite to make up for our lack of inventory, as was also explained upon your check-in. We sincerely apologize for our hot-tub not being available during inclement weather (we experienced a heavy rainstorm the night of your reservation). Our staff member also informed us that you would be leaving a good review for clearing up the issue given the circumstances? Well, we understand that sometimes brutal honesty is the best policy! Take care and best of luck in your future travels.

10/10 Excellent

Martin

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 1 night in Mar 2024
Response from Harry G on Mar 30, 2024
Martin, thank you so much for staying with us! We hope to see you again soon.

10/10 Excellent

Mayra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Harry G on Mar 30, 2024
Mayra, thank you so much for staying with us! We hope to see you again soon.

6/10 Okay

Rose

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Harry G on Mar 30, 2024
Rose, thank you so much for staying with us! We hope to serve you better on your next visit.

6/10 Okay

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
The people are very nice. The property has lots of patches.
Stayed 1 night in Mar 2024
Response from Harry G on Mar 30, 2024
Margaret, thank you so much for staying with us and leaving us your constructive comments. Take care and see you soon!

10/10 Excellent

Tiffany

Stayed 2 nights in Mar 2024
Response from Omar A on Apr 14, 2024
Tiffany, thank you so much for staying with us! We hope to see you again on your next visit to Yuma.

8/10 Good

Kristen

Stayed 1 night in Mar 2024
Response from Omar A on Apr 14, 2024
Kristen, thank you so much for staying with us! We hope to see you again next time.

8/10 Good

Cheryl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Would have like a fridge in the room
Stayed 1 night in Mar 2024
Response from Harry G on Mar 23, 2024
Hello Cheryl! Thank you so much for staying with us! We do indeed have fridges and microwaves in all of our rooms. We hope next time we can help you locate the fridge in your room!

6/10 Okay

Kathy

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
I asked for 2 keys. The front desk clerk would only give me 1. It was ok for the price but was very noisy. The walls are not well insulated.
Stayed 2 nights in Mar 2024
Response from Harry G on Mar 23, 2024
Hello Kathy! Thank you so much for staying with us. Your comments are valued as they help us on how we can improve for your next visit. It is very likely on that night that we had run short on key cards, we certainly apologize for this inconvenience. We hope to serve you again in your future travels!

10/10 Excellent

Line

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pmace!
Stayed 1 night in Mar 2024
Response from Harry G on Mar 25, 2024
Line, thank you so much for staying with us! We hope to serve you again in your future travels.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Harry G on Mar 23, 2024
Juan, we thank you so much for choosing us and we hope to serve you again in your future travels!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean, quiet, and had a range of food options you could easily access. The front desk staff was so helpful during check in and check out.
Stayed 2 nights in Mar 2024
Response from Harry G on Mar 23, 2024
Melissa, thank you so much for staying with us! It was a pleasure to have you and we invite you to stay with us again in your future travels.

6/10 Okay

Dianr J

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom floor is uneven and the door is too low to the floor. As a result, the door was damaged by toilet someone trying to.open the door past the toilet! Streaky tops of furniture. Only one chair in a room for two people! Plenty of room for a couch ! No coffee pot!
Stayed 3 nights in Mar 2024
Response from Harry G on Mar 23, 2024
Thanks for staying with us! We sincerely apologize for any inconvenience during your stay with us. Your comments help us guide our team to touch up our flooring and doors in our guestrooms. Our standard does not include coffee pots in the room, but we hope that if guests like yourself offer us another chance in the future, we can go above and beyond in bringing in key demand amenities. Thanks again and take care!

10/10 Excellent

Dalinda

Travelled with group
I liked the location, the cleanliness and t it was quiet.
Stayed 1 night in Mar 2024
Response from Harry G on Mar 23, 2024
Dalinda, thank you so much for staying with us! We hope to see you again soon.

8/10 Good

Hendrik

Liked: Cleanliness, property conditions & facilities
Clean, reasonable, nice and quiet!
Stayed 1 night in Mar 2024
Response from Harry G on Mar 23, 2024
Hendrik, thanks so much for staying with us! We hope to serve you again in your future travels to the Yuma area.

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and welcoming!
Stayed 1 night in Mar 2024
Response from Harry G on Mar 23, 2024
Thank you so much for staying with us, Martha! We invite you to stay with us again in the future.

8/10 Good

Alex

Stayed 1 night in Mar 2024
Response from Harry G on Apr 2, 2024
Thank you so much for staying with us, Alex! We hope to see you again on your next visit to Yuma.

2/10 Terrible

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Recorded a few cockroaxhes in the room anne the ownner did nothing. About it besides the hare expected minimum which was he had someone come in and spray the room and kept us in the room. I wanted a full refund and he denied it and also denied giving. Myself n my toddler a accomedation stay afer i was there for 3 nights during tthe same week paying 100 dollars a night. Didnt pay to stay n slleep with cockroaxhes in the bed .
Stayed 1 night in Mar 2024
Response from Harry G on Mar 23, 2024
Stephanie, we sincerely apologize for your experience during your recent stay with us. Your feedback is valuable as it helps us to pinpoint where we have room for improvement. Rest assured, your comments will be shared with our management team and addressed accordingly. We hope to make it up to you on your next visit. Take care.

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly service
Stayed 1 night in Mar 2024
Response from Harry G on Mar 23, 2024
Heidi, thank you so much for staying with us! We hope to see you again soon.

6/10 Okay

Stephanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I was atuck with a handicap room with no tu. I have a toddler and was looking forward to getting the normal room as advertised which comes with a tub . I was offered another room but would have to pay a 30 dollar difference. Very disapointed.
Stayed 1 night in Mar 2024
Response from Harry G on Mar 23, 2024
Stephanie, so sorry to hear about this inconvenience during your stay with us. Rest assured, these comments will be shared and addressed by our management team directly. Thanks again and safe travels!

10/10 Excellent

Ann

Stayed 1 night in Feb 2024
Response from Harry G on Mar 30, 2024
Ann, thank you so much for staying with us! We hope to see you again soon.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant.
Stayed 2 nights in Mar 2024
Response from Harry G on Mar 23, 2024
Kathy, thank you so kindly for staying with us and leaving us a kind review. Our staff here is dedicated to creating a warm and inviting atmosphere for all of our valued guests. We hope to see you again soon!

10/10 Excellent

Adriana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Harry G on Mar 2, 2024
Adriana, thank you so much for staying with us! We hope to see you again in your future travels.

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in. Got upgraded room for no extra. Friendly. Clean. Close to restaurants.
Stayed 1 night in Feb 2024
Response from Harry G on Mar 2, 2024
Rod, thank you so much for staying with us! We hope that you will choose us again in your future travels.

10/10 Excellent

Adele

Travelled with partner
Great staff! The gentleman at the front desk was so kind and helpful. I was disappointed the hot tub was not functional and there were no coffee machines in the room.
Stayed 1 night in Feb 2024
Response from Harry G on Mar 2, 2024
Adele, thank you so much for choosing us in your recent travels to the Yuma area! We hope to have the opportunity to serve you again in the future.

8/10 Good

Judy, Dayton

Travelled with partner
Breakfast was a joke. Cereal or a waffle. Nothing else to eat.
Stayed 4 nights in Feb 2024
Response from Harry G on Mar 2, 2024
Judy, thank you so much for staying with us and for leaving us feedback regarding your recent stay with us. We sincerely appreciate all comments as they tell us where we still have room for improvement. As per our brand standard, our continental starter offering is in-line with a typical continental American hotel breakfast (1 food item and beverages). We like to think that our hot waffles, fresh fruits, cereals and beverages are a solid starter item for the value that we offer our valued guests.