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Reviews of Wakamatsu HakoneYugawara

3 out of 5
Wakamatsu HakoneYugawara
261 Miyakami,Yugawara-machi, Yugawara, Kanagawa

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTOPHER N

Stayed 2 nights in Apr 2023
Response from Wakamatsu Hot Spring Resort on Apr 8, 2023
Thank you for your perfect rating. I am happy that you enjoyed your stay.I hope to see you again next year？

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
写真と実際の部屋が違う。思ってた以上に古い。 温泉の露天風呂にフンが入っていた。お古場に釘が出ていて危険だった。 上記のクレームを支配人に伝えたところ、とくに謝罪もなく、お詫びのサービスやディスカウントもなかった。2度と行くとがないだろう。
Stayed 1 night in Mar 2019

10/10 Excellent

もみぃ, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても親切
下の子が発熱してしまい、相談したところすぐに布団を敷いてくれてアイスノンを持ってきてくれました。本当に助かりました。ご飯も夜、朝共に量や質も満足でした。
Stayed 1 night in Aug 2018

10/10 Excellent

MARIAELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Aug 2018