4/10 Poor
Rosemary
Travelled with partner
Jun 15, 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Should have received notification of how to access the property before we arrived. After using the What’s App chat nobody contacted me, tried ringing but they were not accepting calls!!. At the property a note was in the door with phone number for Genna, rang twice no answer just about to leave when I received a message with instructions in how to access property. You have to crouch down to put in access code and once in I had to kneel on the floor to open the lockbox for room key. Being more mature it was not easy crouching or kneeling.
Was pleased with room till my partner used the shower, there is a rain shower head a handheld shower and 3 knobs, the main shower did not get hot and no pressure so used the handheld shower, not realising ever time it was put back into the holder it was spraying the closed bathroom door, the water came under the door wetting the carpet in the room, used towels to try and soak up the water. Eventually found top knob did main shower, middle knob heat of water and bottom was handheld shower. Not impressed.
2nd night we had people in the next room, we could hear their bathroom fan running, their TV and them talking, they were not shouting. It’s a shame the above spoilt potentially good accommodation.
Will not return
Rosemary
Stayed 2 nights in Jun 2024