We booked this home to celebrate my wife’s birthday and our children’s graduation from kindergarten and third grade. The home itself is beautiful, but our stay started with significant cleanliness issues.Upon arrival, we found pet hair, dirt, and debris throughout the home, including on furniture, counters, and dishes. The most serious issue was a strong odor coming from the living room. It appeared a previous guest had vomited on the rug, and the vacuum provided had been used to clean it up.The vacuum smelled terrible whenever it was turned on and was so clogged that I had to manually clean it myself. Even then, the odor remained. It became so overwhelming that I rolled up the rug and moved it into the garage so our family could use the living room.Instead of enjoying our vacation at first, we spent hours cleaning, documenting issues, and communicating with management. We were unable to comfortably use the main living room and fireplace area for part of our stay.Communication with management was slow at first and required multiple follow-ups and finally a phone call to VRBO and management company, finally, we were able to get through via phone call. To management’s credit, they ultimately acknowledged the issues and provided a partial refund. The home has a lot of potential and is beautiful, but better cleaning, inspection, and preparation before guest arrival would have made a huge difference.