Our recent overnight visit to Maya Tulum by G Hotel was truly delightful. Right from the start, we felt warmly welcomed and well taken care of, making our short escape a memorable one. We arrived early in the morning, well before the usual check-in time of 3 pm. However, Ricardo, a friendly member of the staff, made sure we could settle in early, allowing us access to our room by 11 am, which was a pleasant surprise. Throughout our stay, the staff was incredibly friendly and helpful, making us feel right at home. They took great care of us, ensuring that our needs were met and that we had everything we required for a comfortable stay. The room was spotless, with every detail carefully attended to. We especially enjoyed the private jacuzzi, which was clean and set to the perfect temperature for relaxation. Ricardo kindly showed us around the area, making sure we were happy with everything before leaving us to enjoy our stay. Although our visit was short, it left a lasting impression. We're already planning our next trip back with our 2-year-old son and my wife. As owners of a travel agency in Paris and Miami, we'll definitely be recommending Maya Tulum by G Hotel to our clients, knowing they'll have a fantastic experience. Overall, our time at Maya Tulum by G Hotel was characterized by excellent service, cleanliness, and tranquility. We're looking forward to returning to this wonderful destination soon.

Great beach walked to meals and shopping definitely would stay here again

The property was beautiful, however the pictures did the property more justice than it should. You couldn’t go to the beach within the resort but you had to pay to go to another entrance for the beach. The pool bar closes at 6 pm. The food wasn’t too pleasing either. There wasn’t much to do at/around the resort without having to go far.