Title: Hotel Balcón del Parque - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Balcón del Parque Hotel with free parking, near Xalapa Cathedral ![Family Cabin](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/610c8328.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/e1d03f09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Room | Private kitchen](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/81949496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Senior Room](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/80a74ffa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Room](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/092b7e35.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Balcón del Parque sits in the city center, offering a welcoming atmosphere with its restaurant and high-speed WiFi. Guests appreciate the thoughtful conveniences including luggage storage, an elevator, and round-the-clock front desk support. 9.4 Exceptional ## Popular amenities - 24/7 front desk - Air conditioning - Parking included - Housekeeping - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Standard Room](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/8834919d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 7 reviews ### Highlights Air conditioning Smart TV Premium bedding Down duvet Private bathroom Hair dryer Coffee/tea maker Free bottled water - Park view - Sleeps 2 - 1 King Bed ![Standard Double Room](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/8fc5d546.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.2 Wonderful 5 reviews ### Highlights Air conditioning Smart TV Premium bedding Down duvet Private bathroom Hair dryer Coffee/tea maker Free bottled water - Park view - Sleeps 4 - 2 Queen Beds ![Junior Room | View from room](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/324d7d80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 1 review ### Highlights Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Private bathroom Hair dryer - Park view - Sleeps 4 - 2 Queen Beds ![Senior Room](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/e0a4fb9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Room 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Private bathroom - Park view - Sleeps 4 - 2 Queen Beds ![Superior Room](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/8ca9dff3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Premium bedding Down duvet Separate bathtub and shower Rainfall showerhead Hair dryer Jetted bathtub - Park view - Sleeps 2 - 1 King Bed ![Family Cabin](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/610c8328.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cabin 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Private bathroom - Park view - Sleeps 4 - 2 Queen Beds ![Presidential Cabin](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/33c0af01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Cabin 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Private bathroom - Park view - Sleeps 2 - 1 King Bed ![Presidential Room](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/aa54165c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Jetted bathtub Hair dryer - Park view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Hotel-Balcon-Del-Parque.h95893215.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Hotel-Balcon-Del-Parque.h95893215.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.53363%2C-96.93048&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-koN_0a2TNUQbCD-qqGQ33rEdyg=) Rafael Ramírez, 62, Xalapa, VER, 91000 #### What's nearby - Los Tecajetes Park - 1 min walk - 0.1 km - State Theatre - 5 min walk - 0.5 km - Juarez Park - 13 min walk - 1.2 km - Xalapa Cathedral - 15 min walk - 1.3 km - Paseo de los Lagos Park - 8 min drive - 2.3 km #### Getting around - Xalapa Station - 13 min drive - Xalapa, Veracruz (JAL-El Lencero) - 26 min drive #### Restaurants - ‪Asadero Cien - ‬4 min walk - ‪La Estancia de los Tecajetes - ‬7 min walk - ‪Caffé del Corso - ‬5 min walk - ‪Hotel Xalapa - ‬6 min walk - ‪Churrería de Xalapa - ‬2 min walk ## About this property ### Hotel Balcón del Parque Hotel near Xalapa Cathedral Hotel Balcón del Parque provides a restaurant and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Smoke-free premises, a 24-hour front desk, and an elevator - Luggage storage Room features All guestrooms at Hotel Balcón del Parque boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water. More conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - Smart TVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Club Room, 1 King Bed | Property amenity](https://images.trvl-media.com/lodging/12000000/11860000/11855000/11854978/9033c411.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma by Fiesta Americana Xalapa Nubara Xalapa - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 565 reviews CA $74 CA $88 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=11854978&PinnedHotelID=11854978&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4740000/4732900/4732861/e0460b65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HB Xalapa Xalapa - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 564 reviews CA $85 CA $100 total includes taxes & fees Nov 23 - 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Breakfast included - Parking included - Free WiFi - Air conditioning 8.6 Excellent 590 reviews CA $45 CA $54 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=6650734&PinnedHotelID=6650734&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free covered self parking on site ### Food and drink - A restaurant ### Restaurants on site - Sal & Piedra ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (78 inch wide door) - Front entrance ramp - Tile flooring in room - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Hotel Balcón del Parque Hotel Hotel Balcón del Parque Xalapa Hotel Balcón del Parque Hotel Xalapa ## Frequently asked questions ### Is Hotel Balcón del Parque pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Balcón del Parque? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Balcón del Parque? > Check-out is at noon. ### Where is Hotel Balcón del Parque located? > Located in Xalapa Centro, this hotel is within 1 mi (2 km) of Los Tecajetes Park and Xalapa Cathedral. State Theatre and Xalapa Metropolitan University are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Balcón del Parque Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 128 8 - Good 24 6 - Okay 4 4 - Poor 3 2 - Terrible 3 ### 10/10 Excellent #### Malgorzata Aug 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful place, big room, very comfortable, great food in the restaurant will be back. ##### Malgorzata Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Geoffrey Jul 22, 2025 Liked: Amenities Beautiful view of the park ##### Geoffrey Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Regino Apr 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place ! ##### Regino ### 10/10 Excellent #### ANTONIO Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It Is a clean, nice and friendly. I love to come to this hotel. ##### ANTONIO Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kamil Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel but not in a convenient location. A bit far from coffee shops and restaurants. ##### Kamil Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Ivan Jun 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I wish I would’ve stayed longer. ##### Ivan Stayed 1 night in May 2025 ### 10/10 Excellent #### Adrián Neftali May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente ##### Adrián Neftali Stayed 1 night in Apr 2025 ### 10/10 Excellent #### walter Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler. ##### walter Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Armando Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Armando Stayed 4 nights in May 2025 ### 8/10 Good #### martin Jul 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation. ##### martin Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### andres May 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place well maintained very close to restaurants, parks ##### andres Stayed 2 nights in May 2024 ### 10/10 Excellent #### Joanne Jul 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay at Hotel Balcon!! The facility and park are just stunning. ##### Joanne Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### ANTONIO May 2, 2025 I love it ##### ANTONIO Stayed 1 night in May 2025 ### 10/10 Excellent #### JOSE LUIS ORTIZ Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### JOSE LUIS ORTIZ Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Kennie Nov 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility. ##### Kennie Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Christopher Feb 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and comfortable. ##### Christopher Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Abigail Apr 24, 2025 Liked: Cleanliness, staff & service, amenities 10/10 ##### Abigail Stayed 1 night in Apr 2025 ### 8/10 Good #### Claudia Jun 15, 2025 Liked: Cleanliness, property conditions & facilities The handicap parking spot should have a sign and the hotel should not allow just any car to park right in front of the handicap ramp. Everyday the ramp was blocked by a different car, and my disabled relative had a hard time going up the steps ##### Claudia Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Barbara Nov 9, 2024 Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room! ##### Barbara Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### susan Nov 9, 2024 Liked: Cleanliness, staff & service, amenities I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it! ##### susan Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Jose Sep 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities OK ##### Jose Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Judy Nov 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive. ##### Judy Stayed 3 nights in Nov 2023 ### 4/10 Poor #### Ana Luisa Jul 26, 2024 Disliked: Staff & service, amenities They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area ##### Ana Luisa Stayed 1 night in Jul 2024 ### 8/10 Good #### John Bruce Nov 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again. ##### John Bruce Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Juan Nov 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien ##### Juan Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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