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Reviews of Astro Inn Hotel Express

3 out of 5
Astro Inn Hotel Express
Avenida 20 de Noviembre 558, Col. Alvaro Obregon, Xalapa, VER

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 80 reviews" "
Rating 8 - Good. 12 out of 80 reviews" "
Rating 6 - Okay. 4 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 1 out of 80 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
**This hotel is above in the same building as a bus terminal** To enter the hotel you walk through the bus terminal waiting room. The picture of the exterior of the hotel is where the busses are parked and pick up passengers. You can hear bus noises and hallway noise. Breakfast is a voucher to eat at the bus terminal waiting area. Breakfast is not a buffet. The pictures or breakfast are not what is offered. The positives are that the room is very clean and well taken care of. The staff was friendly as well.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend hotel for comfort & cleanliness
The hotel staff, rooms, were as expected, clean, sanitized & comfy - our only complaint was the breakfast offered - opened 1/2 hour after designated time, person in charge didn’t even acknowledge us even after we asked for coffee- breakfast was extremely minimal and after we finished our meal coffee was finally served :( We would still rate hotel as a 10 and would stay there again but go out elsewhere for breakfast
Stayed 1 night in Jul 2022

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is excellent and very trustful
Stayed 2 nights in Jun 2022

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy buena opción, en cuanto a costo beneficio.
Stayed 1 night in Apr 2024

10/10 Excellent

IRECEL NOEMI

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

4/10 Poor

María Isabel

Travelled with family
El hotel es limpio, sin embargo las camas súper duras, las llaves de la regadera no se puede regular la temperatura del agua y se cayó una de ellas . El desayuno te lo dan en la tienda de la terminal de autobuses que está junto, realmente no se apetece desayunar así
Stayed 1 night in Mar 2024

8/10 Good

Rubí Elizabeth, Poza Rica de Hidalgo

Stayed 1 night in Feb 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Susana

Stayed 2 nights in Feb 2024

10/10 Excellent

Erika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal de recepción, la habitación confortable y limpia
Stayed 2 nights in Jan 2024

10/10 Excellent

ARSENIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

ARSENIO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jahir

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 4 nights in Dec 2023

6/10 Okay

Laura Marina

Stayed 1 night in Dec 2023

8/10 Good

miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien Ubicado, todo muy bien en general
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita rápida
Excelente ubicación, habitación sencilla, cumple con lo básico, el colchón un poco duro. Para estancias cortas funciona bien
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria Del Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Diana Mabel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Está ubicado en la central de autobuses.
Stayed 1 night in Nov 2023

10/10 Excellent

Atenea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, el check in fue rápido y todo correcto
Stayed 1 night in Nov 2023

10/10 Excellent

Luis Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien hotel
Stayed 3 nights in Nov 2023

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta lo pequeño y tranquilo que es el hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen Hotel, económico y bien situado.
Stayed 3 nights in Aug 2023

8/10 Good

humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable estancia.
Muy buena estancia y se me hace prático que allí mismo tengan una terminal de autobuses. Dieron buen servicio en forma general, el único detalle es que no pudieron abrir el baño que se me quedó cerrado por accidente durante mi estancia, pero lo resolvieron prestandome otro. Las instalaciones son muy cómodas y con todos los servicios necesarios. A futuro espero volver a hospedarme allí.
Stayed 1 night in Jun 2023

10/10 Excellent

Jesus

Stayed 1 night in May 2023

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen servicio
El lugar muy limpio y la atencion igual, rapido mi ingreso sin ningun problema.
Stayed 1 night in May 2023

8/10 Good

Armando Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia
Stayed 1 night in Mar 2023

4/10 Poor

Juan

Business traveller
No pude llegar el vuelo quedo barado en ciudad de mexico. Puedo hacer algo con el retorno del dinero?
Stayed 1 night in Feb 2023

2/10 Terrible

Sarai

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Feb 2023

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicación
Stayed 1 night in Feb 2023

10/10 Excellent

Cesar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos sorprendió lo bien que esta el hotel aunque no lo parece desde afuera

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Buen servicio y muy limpio
Stayed 3 nights in Dec 2022

10/10 Excellent

ANGEL IVAN

Liked: Cleanliness, staff & service, property conditions & facilities
Quédate en este Hotel
Está súper cerca de la CAXA, entonces eso lo hace el mejor espacio para hospedarse. Cómodo, seguro y limpio.
Stayed 2 nights in Dec 2022

8/10 Good

Ricardo

Stayed 1 night in Dec 2022

10/10 Excellent

Paulette

Stayed 1 night in Oct 2022

10/10 Excellent

Anel Jazmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una experiencia muy buena, atención excelente, lugar cómodo y seguro
Stayed 1 night in Oct 2022

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En cuestión de limpieza y atención del personal estuvo muy bien el hotel. El hotel se encuentra arriba de la terminal de autobus del mismo nombre y las habitaciones no aislan mucho el ruido por lo que puedes escuchar el ruido de los camiones que entran a la terminal y el ruido de otros huespedes.
Stayed 1 night in Sep 2022

10/10 Excellent

NELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL HOTEL ESTA MUY BIEN UBICADO Y SUPER LIMPIO. EL CLIMA FUNCIONA PERFECTO, LA REGADERA ES GENIAL Y EL DESAYUNO DELICIOSO EN LA HABITACION. EXCELENTE OPCION! PARA DESCANSAR Y BAÑARTE RICO SI TODO EL DIA VAS A ESTAR PASEANDO.
Stayed 2 nights in Jun 2022

10/10 Excellent

Abigail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable la estancia, muy limpio
Stayed 1 night in Jun 2022

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Me encantó el lugar. Su ubicación es excelente. Todos muy amables. Ayuda muchísimo que tenga servicio de taxis. Excelente servicio.
Stayed 1 night in May 2022

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Que fuera una terminal, no se sabe hasta que llegas.
Stayed 1 night in May 2022

10/10 Excellent

Mario Gilberto

Stayed 1 night in May 2022

8/10 Good

DULCE MARÍA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Cintia Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recámaras y baño muy limpio, el mobiliario y decoración se ve muy bien, es muy acogedor en general el hotel y los de recepción son muy amables y sin tanto papeleo
Stayed 1 night in Mar 2022

10/10 Excellent

Ramón

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
La limpieza y ubicación del hotel
Stayed 4 nights in Mar 2022

10/10 Excellent

Daniela

Stayed 1 night in Dec 2021