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Reviews of Hilton Wuhan Riverside

4.5 out of 5
Hilton Wuhan Riverside
190 Binjiang Ave, Haynyang District, Wuhan, Hubei

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 43 reviews" "
Rating 8 - Good. 16 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xu

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is great. You can see the bridge over Changjiang. The room is modern and clean.
Stayed 2 nights in Oct 2023

8/10 Good

Jing, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
nice view, 48 hour free parking is good
Stayed 1 night in Oct 2023

10/10 Excellent

hui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 4 nights in Aug 2023

10/10 Excellent

PEIYE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is pretty convenient.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy especially with the staff
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Ka Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely good experience
Spacious room and absolute modern decor, good river view. Not much I can ask for more
Stayed 2 nights in Oct 2018
Response from l on Nov 7, 2018
Dear guest: Thanks for your praise and recognition of our hotel and service. We do really appreciate that you can enjoy the period of time you've stayed in our hotel. Hoping for your next coming in our hotel!Thank you so much!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Hilton Wuhan Riverside on Mar 21, 2018
Thank you for taking a moment to share your experience at Hilton Wuhan Riverside. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon!

10/10 Excellent

Lei, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to river
The overall experience is excellent. Friendly staff, good gym and pool, spacious room... if I have to say something to be improved, first I hope they can prepare a coffee machine in regular rooms, second of you go to the pool, pls be aware you have to have a swimming hat!!
Stayed 2 nights in Jul 2017

4/10 Poor

Irene , Hilton Wuhan Riverside

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel night shift manager is from Hell
The night shift manager Chen, he didn't willing to give me his name and the name of his General Managet and I have to go down to the reception to look for him. And he still refused and I took a picture of him and he said he will call the police. Make the story short, I have to deal with the General Manager and Assistant Manager early in the morning
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and hotel condition is great! The only problem for me is there is a constant smell of smoke in the room.
Stayed 5 nights in Jun 2017

10/10 Excellent

Angel, Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Beat service in Wuhan.

8/10 Good

GUOHUA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Yasuyuki

Stayed 1 night in Dec 2023

10/10 Excellent

qingguo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

YIWEI

Liked: Cleanliness, property conditions & facilities, room comfort
Hilton is always a very clean hotel, this one the cleanness level is quite nice too. You can see the river scene and bridges scene directly . Very comfortable and wonderful stay we had.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, room comfort
难忘的旅行
整体都不错，江景nice，早餐很有特色，唯独空调效果一般
Stayed 2 nights in Dec 2020

8/10 Good

Shihao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

4/10 Poor

YASUHIRO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
惜しいサービスでした
子供連れでもないのに子供用のグッズを無言で手渡されたり、部屋内での朝食の注文を忘れられて、1時間遅れで届いた内容はとにかく滅茶苦茶でした。一人分はオーダーした内容の半分しか届かず。。。 その後、マネージャーを通して朝食分はチャージされませんでしたが残念です。
Stayed 1 night in May 2019

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的行政房
我是去龜山遊三國景點( 遊記可看 http://travelbyod.blogspot.com ), 所以選址這裡, 選行政房, 正面望向長江, 很好, 28樓有免費早餐, 整體OK, 很舒服, 對面是江灘公園, 不過如果在其他地區打的過來未必肯到
Stayed 2 nights in Apr 2019

8/10 Good

TOSHIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
武漢らしい景色を満喫。
値段に比してクオリティが高い。窓からの景色も良い。町から少し遠いのが少し残念でした。
Stayed 3 nights in Jan 2019

8/10 Good

YIU TUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barの営業時間が短い。
Stayed 2 nights in Dec 2018

10/10 Excellent

FuLei

入住快，环境好
Stayed 1 night in Nov 2018

6/10 Okay

Eddy

一般般～
Stayed 2 nights in Nov 2018
Response from L on Nov 28, 2018
感谢您选择武汉世茂希尔顿酒店，我们重视每一位客人的点评和建议，期待您的再次光临。

10/10 Excellent

Bluemoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
开心
Stayed 1 night in Nov 2018
Response from L on Nov 26, 2018
感谢您的满分好评，很高兴获得您的认可，期待您的再次光临！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장으로 있기에 좋은 호텔이에요
Stayed 1 night in Oct 2018
Response from L on Nov 7, 2018
Dear guest: Thanks for your praise and recognition of our hotel and service. We do really appreciate that you can enjoy the period of time you've stayed in our hotel. Hoping for your next coming in our hotel!Thank you so much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from L on Nov 28, 2018
感谢您的满分好评，很高兴获得您的认可，期待您的再次光临！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
江景明月
挺开心的，中秋期间住的江景房，一轮明月照九州
Stayed 1 night in Sep 2018
Response from L on Sep 27, 2018
感谢您的满分好评，期待您的再次光临！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby staff are efficient, friendly and helpful. Clean and comfortable room, but slightly smelly from the carpet. Restaurant at 2nd floor provide efficient service and delicious foods. Restaurant at 3nd floor have amazing river view, but service and foods are not good.
Stayed 2 nights in Sep 2018
Response from L on Sep 25, 2018
Dear guest: Thanks for your praise and recognition of our hotel and service. We do really appreciate that you can enjoy the period of time you've stayed in our hotel. Hoping for your next coming in our hotel!Thank you so much!

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2018

8/10 Good

Wing Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了位置不近市中心，其他方面都很好
Response from L on Sep 21, 2018
感谢您对我们的点评，酒店位于汉阳江滩公园，临近归元寺、钟家村商圈和鹦鹉洲长江大桥。从酒店出发步行10分钟以内可抵达地铁轨道4号线。期待您的再次光临。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
太差了
从好订网订的，不给发票，早餐难吃，种类特别是少，三星标准，屋里霉味不通风，删除评论就曝光你们，已截屏为证
Stayed 5 nights in Oct 2017
感谢您花费时间留下点评，对于您的入住体验我们深表遗憾，您提及的早餐及房间通风问题，我们将记录并针对性的展开调查，再次感谢您选择入住世茂希尔顿酒店，真诚期待您的再次光临。

10/10 Excellent

Yunhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from L on Sep 21, 2018
感谢您的点评，期待您的再次光临！

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from L on Sep 21, 2018
感谢您的点评，期待您的再次光临！

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的用客
酒店比較新、設備不錯、但健身室太小及缺乏蒸氣配套、泳池太淺、不適合游泳、員工有有禮貌但未達4星酒店服務水平、、這是所有中國城市內 4 至 5 星酒店的普遍現象、特別是英語能力不達標準、詞不達意或語音不清楚、酒店餐廳水平比較一般、西餐更是有很大改善空間、將來也許會再試入住。
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
街の中心部から少し離れているので、不便を感じるが、リバービューは宿泊する価値がある。 インテリアも好感が持てた。

6/10 Okay

Kumyoung

Liked: Cleanliness, property conditions & facilities, room comfort
깨끗한 호텔
객실 상태는 정말 좋았습니다. 조식도 좋았구요. 다만 도시 자체가 오염이 너무 심하고, 교통도 좋지 않아 좀 실망 스러웠습니다.

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
Great looking hotel with a fantastic french customer service representative who spoke perfect english and mandarin. Highly recommended!