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Reviews of Herbal Hotel

3.5 out of 5
Herbal Hotel
Pawla Wlodkowica, 15-17, Wroclaw, Dolnoslaskie

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 30 reviews" "
Rating 8 - Good. 6 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Jan 2024

10/10 Excellent

Beatriz

Stayed 2 nights in Dec 2023

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms that are so quiet you get a wonderful nights sleep. The Winery in the basement is a hidden gem and overall this is one of the best hotels I’ve ever stayed in and I’ve stayed in a few.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sven

Stayed 1 night in Oct 2023

10/10 Excellent

Tomasz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stay in this lovely city! I will definitely come back a choose this hotel again!
Stayed 3 nights in Oct 2023

8/10 Good

Angel

Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 3 nights in Sep 2023
Response from Hotel Herbal team on Sep 25, 2023
Dear Guest, thank you very much for giving us the highest rating for our services and we hope that you will choose our hotel again during your next stay in Wrocław - we cordially invite you! Hotel Herbal team

10/10 Excellent

Andrew

Stayed 3 nights in Jul 2023
Response from Herbal Hotel Team on Aug 22, 2023
Dear Guest, thank you very much for giving us the maximum score in the assessment of our facility and services and we cordially invite you to visit us again during your next stay in Wrocław!

8/10 Good

pasquale

Stayed 3 nights in Jun 2023
Response from Herbal Hotel Team on Jul 28, 2023
Dear Guest, thank you very much for a high note in the assessment of our services. We hope that you will choose our hotel again during your next stay in Wrocław - we cordially invite you!

10/10 Excellent

Tomasz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great new fully rebuilt property in a old monastery, located very close to the market square, very comfortable beds, high quality furnished rooms, great room ammenities, specious bathrooms. Definitely worth a recommendation for a short tip to Wroclaw.
Stayed 3 nights in Jun 2023
Response from Herbal Hotel Team on Jun 20, 2023
Dear Guest, thank you very much for such a high rating and so many nice words about our facility. We hope that you will choose our hotel again during your next stay in Wrocław - we cordially invite you!

10/10 Excellent

Tomasz

Stayed 3 nights in Feb 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022
Response from Herbal Hotel Team on Oct 3, 2022
Dear Sir,We do not consider this review to be substantive but emotional and only as unfortunately we were unable to fulfill the additional requests.Our staff have informed you about the details of your reservation, situation with possible room changing etc. - we have been trying to do our best to make your stay comfortable.We are sorry that our try have not satisfied you.Regards,

6/10 Okay

Brian

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
No charisma
Kitchen staff are miserable, as are some reception staff
Stayed 4 nights in May 2022
Response from Herbal Hotel Team on Jul 26, 2022
Dear Guest, thank you for your opinion and comments, thanks to which we can improve in the indicated areas. We hope you will visit us again during your next visit to Wrocław.

8/10 Good

Heiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel, freundliches Personal und sehr modern und sauber. Frühstück sehr, sehr gut, für jeden was dabei. Zur Altstadt und zum Parkhaus nicht weit (ca. 400m ). Verschiedene Restaurants in unmittelbarer Nähe. Können wir nur empfehlen.
Stayed 1 night in May 2024

10/10 Excellent

Magnus

Stayed 3 nights in Feb 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel close to the city centre. Old monastery carefully renovated. Nice rooms with great beds. Breakfast area was small and could need a bigger assortment, coffee machine was slow and had constant queue.
Stayed 3 nights in Nov 2023

10/10 Excellent

Takeshi

Stayed 1 night in Aug 2023
Response from Herbal Hotel team on Aug 22, 2023
Dear Guest,we will thank you very much for giving us the maximum score in the assessment of our services and we cordially invite you to visit us again during your next stay in Wrocław! Herbal Hotel team

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhed. Gode værelser og høj standard. Der er ingen parkering ved hotellet og ingen ladestandere selv om det står på hotels.com. Godt sted hvis du ikke er i bil.
Stayed 1 night in Jul 2023
Response from Herbal Hotel Team on Jul 28, 2023
Dear Guest, thank you very much for a high note in the assessment of our services and for your kind words about our facility, as well as for your comments, thanks to which we can improve in the indicated areas. We hope that you will choose our hotel again during your next stay in Wrocław - we cordially invite you! Herbal Hotel team

10/10 Excellent

Merete

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Zespół Hotelu Herbal on Aug 25, 2022
Drogi Gościu, gorąco dziękujemy za maksymalną notę w ocenie naszych usług. Cieszymy się bardzo, że pobyt w naszym hotelu był udany i serdecznie zapraszamy do ponownego odwiedzenia nas przy kolejnym pobycie we Wrocławiu!

10/10 Excellent

Wioletta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam hotel w sercu Wroclawia
Absolutnie polecam hotel. Fantastyczny koncept ekologii, spokoju, wysokiej jakosci.
Stayed 7 nights in Jul 2022
Response from Zespół Hotelu Herbal on Jul 26, 2022
Szanowna Pani Wioletto, serdecznie dziękujemy za tak doskonałą opinię i gorąco zapraszamy do ponownego odwiedzenia naszych gościnnych progów przy kolejnym pobycie we Wrocławiu!

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oase van rust in prachtige, grote kamer
Prachtig en aangenaam gerenoveerd klooster. Rustig gelegen. Zéér ruime en stijlvolle kamers.
Stayed 4 nights in Jun 2022
Response from Herbal Hotel Team on Jul 1, 2022
Hello, Thank you very much for highest rate! We are very proud to read that you have found our hotel rooms as stylish ones! Regards,

10/10 Excellent

Amy

Stayed 1 night in Jun 2022
Response from Herbal Hotel Team on Jul 26, 2022
Dear Guest, thank you very much for granting the maximum score in the evaluation of our services and we invite you to visit us again during your next stay in Wrocław!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo miła obsługa (zwłaszcza pan na śniadaniu), hotel ładnie urządzony, wygodny i czysty. Niestety mankamentem jest brak miejsc parkingowych (można jednak zaparkować 'na ulicy').
Stayed 2 nights in Mar 2022
Response from Zespół Hotelu Herbal on Jul 26, 2022
Drogi Gościu, serdecznie dziękujemy za maksymalną notę w ocenie naszych usług i miłe słowa o naszym obiekcie i personelu, a także za pozostawione uwagi, dzięki którym możemy doskonalić się w obszarach, na które mamy wpływ. Znajdując się w ścisłej zabudowie centrum miasta nie mieliśmy możliwości stworzenia miejsc parkingowych dla naszych Gości przy hotelu, gdzie znajduje się miejska strefa płatnego parkowania, a ponieważ nasz hotel znajduje się w 300-letnim, zabytkowym budynku dawnego klasztoru - nie było też zgody miejskiego konserwatora zabytków na utworzenie parkingu w miejscu dawnego klasztornego ogrodu ziołowego, który obecnie cieszy zmysły naszych Gości. W pobliżu hotelu (pod budynkiem NFM, 200 m od hotelu) znajduje się jednak najtańszy w mieście podziemny, strzeżony, całodobowy parking (25 zł / doba). Gorąco zapraszamy do ponownego odwiedzenia naszych gościnnych progów!