Title: Best Western Plus Moat House Reading - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Moat House Reading Riverfront hotel with a 24-hour fitness center and a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/e9a116c8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/8c489703.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 King Bed | Floor plan](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/8ab20f66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/21bc87b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/d2d94de0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Plus Moat House Reading, by the river, offers a refined escape with garden views. Guests enjoy in-room WiFi, dry cleaning services, and drinks at the bar. The daily manager's reception and express check-in add convenience to the experience. 7.2 Good ## Popular amenities - Air conditioning - Bar - Breakfast available - Room service - Gym - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 23 of 23 rooms ### Queen Room - Sleeps 2 ### King Room - Sleeps 2 ### Family Room - Sleeps 2 ### 2 Single Beds, Non-Smoking, Standard Room - Sleeps 2 ### Executive Room, Walk In Shower - Sleeps 2 ### 1 Double Bed, Non-Smoking, Standard Room, Sofabed - Sleeps 3 ### Junior King Suite - Sleeps 2 ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 221 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 7.0 Good 4 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 221 sq ft - Sleeps 2 - 1 Double Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/30f4d775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 221 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 344 sq ft - Sleeps 2 - 1 Double Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 344 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Bathtub 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 221 sq ft - Sleeps 2 - 1 Double Bed ![Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/93941696.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 221 sq ft - Sleeps 2 - 2 Twin Beds ![Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/3a519eec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 221 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c2b6d5e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 248 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bed ![Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/5aa9efe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 344 sq ft - Sleeps 3 - 1 King Bed ![Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/cb9f971c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Private bathroom Shower/tub combination Hair dryer Minibar Satellite channels - 221 sq ft - Sleeps 2 - 1 Double Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/12919465.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - Sleeps 2 ![Combined shower/tub, free toiletries, hair dryer](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/377b5706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 2 ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/41c1e279.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/12919465.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room With Bath Tub - Disability Access/Non-Smoking - Sleeps 2 ### Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWokingham-Hotels-Moat-House-Reading.h26515.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWokingham-Hotels-Moat-House-Reading.h26515.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.42726%2C-0.89771&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RHpvM4fuq0lC4MCfWM_uiCvgI_0=) Mill Lane, Sindlesham, Wokingham, England, RG41 5DF #### What's nearby - Nirvana Spa - 11 min walk - 0.9 km - Shinfield Studios - 2 min drive - 3.7 km - University of Reading - 4 min drive - 3.1 km - Madejski Stadium - 6 min drive - 8.0 km - Oracle - 7 min drive - 7.4 km #### Getting around - Wokingham Winnersh Station - 3 min drive - Farnborough (FAB) - 42 min drive #### Restaurants - ‪Sainsbury's Café - ‬3 min drive - ‪The Wheelwrights Arms - ‬4 min drive - ‪Starbucks - ‬3 min drive - ‪The Walter Arms - ‬2 min drive - ‪The George - ‬16 min walk ## About this property ### Best Western Plus Moat House Reading Luxury hotel near Nirvana Spa At Best Western Plus Moat House Reading, you can look forward to a free daily manager's reception, a terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Full breakfast (surcharge), an electric car charging station, and express check-out - Express check-in, a porter/bellhop, and concierge services Room features All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with cable channels - Travel cribs, daily housekeeping, and desks ## Similar properties ![Garden](https://images.trvl-media.com/lodging/2000000/1660000/1652700/1652697/35e41764.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Warbrook House Heritage Hotel Hook - Pet-friendly - Parking included - Free WiFi - Restaurant 7.6 Good 788 reviews CA $91 CA $109 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1652697&PinnedHotelID=1652697&HadPinnedHotel=true®ionId=-1&adults=2) ![Club Room](https://images.trvl-media.com/lodging/16000000/15180000/15171500/15171413/1f2ba54c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### River Arts Club Maidenhead - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 239 reviews CA $313 CA $376 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=15171413&PinnedHotelID=15171413&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2130000/2127300/2127244/44363830.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aviator Hampshire Rushmoor District - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 884 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=2127244&PinnedHotelID=2127244&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Modern European cuisine ](https://images.trvl-media.com/lodging/9000000/8190000/8183500/8183478/656d0531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thames Riviera Hotel, Sure Hotel Collection by Best Western Maidenhead - Parking included - Free WiFi - Restaurant - Breakfast available 7.4 Good 571 reviews CA $96 CA $115 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=8183478&PinnedHotelID=8183478&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/2000000/1390000/1382500/1382464/8b31672c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Casa Hotel, Sure Hotel Collection by Best Western Yateley - Parking included - Free WiFi - Restaurant - Business services 8.2 Very good 477 reviews CA $90 CA $107 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1382464&PinnedHotelID=1382464&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/47800/47721/5fb47ed3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reading Lake Hotel Reading - Pool - Free WiFi - Restaurant - Gym 6.0 352 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=47721&PinnedHotelID=47721&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/7000000/6680000/6670500/6670436/50618337.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Badgemore Park B&B and Golf Club Henley-on-Thames - Breakfast included - Spa - Pet-friendly - Parking included 8.0 Very good 198 reviews CA $145 CA $174 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6670436&PinnedHotelID=6670436&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1670000/1668600/1668504/1d887b38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Roseate Reading Reading City Centre - Spa - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 659 reviews CA $156 CA $187 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1668504&PinnedHotelID=1668504&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person - A bar/lounge - Free daily manager's reception ### Restaurants on site - Whisky Charlie ### Things to do - 24-hour gym ### Family friendly - Laundry facilities - Travel crib ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - On a river - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Thin carpet in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination ### Entertainment - Flat-screen TV with cable/satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 1 AM Express check-in available ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: GBP 40 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures The property is closed between August 26 and August 28. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 20 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by wire transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately GBP 16.95 per person - Pet fee: GBP 20 per accommodation, per stay - Service animals are exempt from fees - Late check-out fee: GBP 40 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as DoubleTree Hilton Reading M4 J10 Wokingham DoubleTree Hilton Reading M4 J10 DoubleTree Hilton Reang M4 J1 ## Frequently asked questions ### Is Best Western Plus Moat House Reading pet-friendly? > Yes, Best Western Plus Moat House Reading allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Best Western Plus Moat House Reading? > Self parking is free at this property. ### What time is check-in at Best Western Plus Moat House Reading? > Check-in start time: 2 PM; Check-in end time: 1 AM. After-hours check-in is not available. ### What time is check-out at Best Western Plus Moat House Reading? > Check-out is at 11 AM. Late check-out is available for GBP 40 (subject to availability). ### Where is Best Western Plus Moat House Reading located? > Situated on a river, this luxury hotel is within 1 mi (2 km) of Nirvana Spa and Dinton Pastures Country Park. Shinfield Studios and University of Reading are also within 3 mi (5 km). Wokingham Winnersh Triangle Station is 21 minutes by foot and Earley Station is 30 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Moat House Reading Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 5.8 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 97 8 - Good 156 6 - Okay 74 4 - Poor 45 2 - Terrible 35 ### 10/10 Excellent #### Verified traveller Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A very good hotel with friendly and professional staff. Tastefully redecorated. Can't wait to experience the new restaurant ##### Verified traveller Stayed 1 night in Jul 2024 ### 8/10 Good #### Kim Aug 18, 2024 Liked: Staff & service, room comfort #### Large rooms with friendly staff Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful. The bathroom was big but the water only lukewarm. No plug points near the bed not helpful when charging a phone and you need an alarm One issue was the noisy bar outside our window which wasn’t ideal with kids ##### Kim Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Martin Sep 27, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities People smoking outside windows until 1am, car park flooded to get to my vehicle on leaving. Someone took a number 2 in the hallway of hotel outside rooms and this was left there for considerable time. Guessing this hotel is being used to house immigrants/probation adults. ![](https://a.travel-assets.com/ugc/hotel-reviews/9A79568A6A87444F1A36B4208511343CA848454F1727425144823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Martin Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Peter Jul 9, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is very dated and not as described on your website. IE no room service, no minibar. The shower didn’t work. ##### Peter Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Kevin Sep 17, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The bathroom had mould and no hot water. There was damp everywhere. I even had to go back to the reception to get teabags as there wasn’t any in the room at all. ##### Kevin Stayed 1 night in Sep 2024 ### 2/10 Terrible #### I Sep 3, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dire Mould infested. Do not use their iron unless want clothes ruined. Do not be fooled by 'new' lobby and bar. Rooms are mould infested and not decorated in last 20 years ##### I Stayed 1 night in Sep 2024 ### 6/10 Okay #### Christopher Sep 27, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Lift did not work, BBC channels did not work on TV, room smelt musty. ##### Christopher Stayed 1 night in Sep 2024 ### 4/10 Poor #### Verified traveller Sep 24, 2024 Liked: Cleanliness Disliked: Property conditions & facilities Shower didn’t work Air con didn’t work Restaurant/bar staff poor No tea/coffee facilities in room Curtains don’t cover the windows therefore as a woman alone made me feel uncomfortable when moving around roommates ##### Verified traveller Stayed 1 night in Sep 2024 ### 4/10 Poor #### Neil Aug 13, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Very poor rooms Rooms were very poor. Out of date and lots of damage. Stained carpets, broken fixtures and curtains that didnt close properly. Reception areas very modern but thats about it. Breakfast was good. In urgent need of updating. Complained at reception and all they said was sorry!! The bin area in full view of hotel was appalling and dirty. Rats around the works. ![](https://a.travel-assets.com/ugc/hotel-reviews/EE97567A80B7B6B5B7D00E79D7399D8BC0690F3C1723518443527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ABD8773E90BCFF41669D189F5F5B3440507639451723518443848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39FCA436EF40B8B40DA2A9ABE80E7ED4E1D50E6A1723518443483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/94B82BDA1FE65F65A4208EEDADBDCDCDFD7C949D1723518439526.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Neil Stayed 1 night in Jul 2024 ### 8/10 Good #### Daniela Nov 5, 2024 Liked: Staff & service, property conditions & facilities Very friendly staff. ##### Daniela Stayed 1 night in Oct 2024 ### 6/10 Okay #### Malcolm Nov 4, 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Moat house The aircon was broken and the outside area resembled a scrap yard. Not sure if the place was being referbished but did not see any skips. ##### Malcolm Stayed 1 night in Jul 2024 ### 4/10 Poor #### Adam Oct 31, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disapointing Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too. ##### Adam Stayed 1 night in Oct 2024 ### 4/10 Poor #### Verified traveller Oct 28, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Extremely dated property and style of management. ##### Verified traveller Stayed 3 nights in Oct 2024 ### 8/10 Good #### Paul Oct 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got. ##### Paul Stayed 1 night in Oct 2024 ### 6/10 Okay #### Russell Oct 22, 2024 Liked: Staff & service Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high. ##### Russell Stayed 1 night in Oct 2024 ### 8/10 Good #### Alison Oct 20, 2024 Liked: Amenities Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need. ##### Alison Stayed 1 night in Oct 2024 ### 8/10 Good #### RICHARD Oct 16, 2024 Liked: Cleanliness, property conditions & facilities Very good value. ##### RICHARD Stayed 1 night in Oct 2024 ### 4/10 Poor #### Warren Oct 11, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes. ##### Warren Stayed 1 night in Oct 2024 ### 4/10 Poor #### Jason Oct 10, 2024 Disliked: Staff & service #### Incorrect room issued We were.checked into the wrong room. Reception were rude ##### Jason Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ian Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in a nice setting and area ##### ian Stayed 1 night in Oct 2024 ### 6/10 Okay #### Verified traveller Oct 6, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Long way to go Hotel! Flooded car park but nothing new for this hotel even when it was the Hilton.. Many years of this. New reception area, clean and inviting but after leaving there the best way of describing the hotel is run-down and shoddy, which needs lots of work carried out quickly in the stairways (distinct smell of damp), hallways and rooms. The room we had looked like there had been a flood in the bathroom with the bath panel curling up, the door splitting and peeling, the shower is about 20 years old, random brackets left on the wall which I guess were old towel rails but who knows? The room felt old and well used (mind you this hotel was used as an immigration refugee hotel until recently!) Getting a taxi from the hotel and back was a nightmare because firms did not know it had open its doors to the public again instead of temporary housing for other people! When taxi were sourced, the reputation of the hotel was lower than a snakes belly because of the people that were there! Not a good start in anyway for the hotel and if they don't announcing they are open as a normal hotel again with paying customers this will not be open for long. A lot of work to be done with the local companies i.e. taxi companied etc and loads of work internally urgently required to make it a place you want to stay at or even recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/C55CD56921DF67AA56A161D25F23EBC428AD14971728230435225.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2718FBADD848D43E3561EAAD4778643C546BC55B1728230434907.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D6E1F2AB963C263040676D1CF098E0741D76E04A1728230434814.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AA657F13EA9DBE8944EC2EFB79E0E29D374946CD1728230435797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Nicolle Sep 29, 2024 Disliked: Amenities Our room was an executive room so we expected it to be nice! We were above a pub, which played loud banging music until gone midnight, I’ve been in quieter nightclubs! The worse part was they started the music again at 6.30am!! No one wants to be woken up to people blaring out sweet Caroline at 6.30 on a Sunday morning! Totally disrespectful ##### Nicolle Stayed 1 night in Sep 2024 ### 8/10 Good #### Jade Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and smart, the dining options were excellent and the food absolutely delicious. Staff were friendly. The room was clean and well equipped. Bathroom also nice and clean. The bed was a little uncomfortable but not terribly so. Unfortunately it was a very warm September weekend. The first night the room was unbearably got even with the window open as the air con wasn't working and the heating was on. We reported this to reception and asked if there was at least a fan. Unfortunately this wasn't provided and the AC wasn't fixed, we were told it was out on the entire side of the hotel our room was on, they had at least turned the heating off but it was still unpleasant warm even with having left the windows open. This did mean we didn't sleep at all well especially as the noise was excessive from parties and people coming and going from the hotel. The TV also wasn't tuned in so we couldn't even watch TV to pass the night and even though it was a smart TV it wasn't connected to the internet so we couldn't even cast to the TV from our devices. Hopefully the renovation work they are doing will fix these issues soon. ##### Jade Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Vicky Sep 22, 2024 Disliked: Cleanliness, amenities, property conditions & facilities The worst place I have ever stayed, dirty, disgusting, smelly. Marks on carpets and broken drawers. Skylight window so dirty couldn’t see through it. ##### Vicky Stayed 2 nights in Sep 2024 ### 8/10 Good #### Jessica Sep 21, 2024 Liked: Staff & service #### Attentive staff, few small improvements needed Very helpful and accomodating reception team. Corridors and door to room looked rundown and not inkeeping with the interoior standard of the rooms and lobby area, which were modern and attractive. Cleanliness standard good but bedding could have smelt fresher, mattress was also quite firm. AC not very effective, could only open the window slightly so room was quite warm. ##### Jessica Stayed 1 night in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Glasgow Airport by IHG](https://www.expedia.ca/Paisley-Hotels-Holiday-Inn-Glasgow-Airport.h809324.Hotel-Information) > > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Sandman Signature London Gatwick Hotel](https://www.expedia.ca/Crawley-Hotels-Sandman-Signature-London-Gatwick-Hotel.h6579.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [The Crown hotel](https://www.expedia.ca/Woodbridge-Hotels-The-Crown-Hotel.h520172.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [The Pearl Hotel](https://www.expedia.ca/Peterborough-Hotels-The-Pearl-Hotel.h6335144.Hotel-Information) > > [The Manor House](https://www.expedia.ca/Scarborough-Hotels-The-Manor-House.h44509462.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Novotel Milton Keynes](https://www.expedia.ca/Milton-Keynes-Hotels-Novotel-Milton-Keynes.h892420.Hotel-Information) > > [Beautiful Country Cottage private Indoor Swimming Pool ,Hot Tub, & Games room.](https://www.expedia.ca/Swindon-Hotels-Beautiful-Country-Cottage-Private-Indoor-Swimming-Pool.h34047025.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.ca/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Days Inn by Wyndham Peterborough](https://www.expedia.ca/Peterborough-Hotels-Days-Inn-By-Wyndham-Peterborough.h2928593.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Lumley Castle Hotel](https://www.expedia.ca/Chester-Le-Street-Hotels-Lumley-Castle-Hotel.h175571.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.ca/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information)