Title: Best Western Plus Moat House Reading - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=26515&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Moat House Reading Riverside relaxation awaits at this Reading retreat where guests can sip drinks with garden views and enjoy the peaceful waterfront setting ## Photo gallery for Best Western Plus Moat House Reading ![Restaurant - Best Western Plus Moat House Reading (Wokingham)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/ce076509.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Best Western Plus Moat House Reading (Wokingham)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/97398a35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Best Western Plus Moat House Reading (Wokingham)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/5156d3d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Best Western Plus Moat House Reading (Wokingham)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/e9a116c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Best Western Plus Moat House Reading (Wokingham)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/11e94a8c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Plus Moat House Reading, by the river, offers a refined escape with garden views. Guests enjoy in-room WiFi, dry cleaning services, and drinks at the bar. The daily manager's reception and express check-in add convenience to the experience. ## Reviews 7.2 Good ## Popular amenities - Pet friendly - Parking included - Free WiFi - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=26515&PinnedHotelID=26515&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 23 of 23 rooms ### Queen Room - Sleeps 2 ### King Room - Sleeps 2 ### Family Room - Sleeps 2 ### 2 Single Beds, Non-Smoking, Standard Room - Sleeps 2 ### Executive Room, Walk In Shower - Sleeps 2 ### 1 Double Bed, Non-Smoking, Standard Room, Sofabed - Sleeps 3 ### Junior King Suite - Sleeps 2 ### View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 221 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 7.0 Good 4 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 221 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Twin Beds, Non Smoking ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/30f4d775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 221 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Room, 1 Double Bed, Non Smoking ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 King Bed, Non Smoking ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c385523b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Bathtub 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 221 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower) ![Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/93941696.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 221 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) ![Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/3a519eec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 221 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Room, Multiple Beds, Non Smoking ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/c2b6d5e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 248 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bed ### View all photos for Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) ![Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/5aa9efe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower) ![Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/cb9f971c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower) ### Highlights Air conditioning Connecting rooms available Flat-screen TV Hair dryer Shower/tub combination Private bathroom Minibar Satellite channels - 221 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior King Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/12919465.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - Sleeps 2 ### View all photos for Executive Twin Room ![Combined shower/tub, free toiletries, hair dryer](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/377b5706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 2 ### View all photos for Superior Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/41c1e279.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ### View all photos for Double Room With Bath Tub - Disability Access/Non-Smoking ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26600/26515/12919465.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room With Bath Tub - Disability Access/Non-Smoking - Sleeps 2 ### Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWokingham-Hotels-Moat-House-Reading.h26515.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWokingham-Hotels-Moat-House-Reading.h26515.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.42726%2C-0.89771&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RHpvM4fuq0lC4MCfWM_uiCvgI_0=) Mill Lane, Sindlesham, Wokingham, England, RG41 5DF #### What's nearby - Nirvana Spa \- 11 min walk \- 0.9 km - Dinton Pastures Country Park \- 2 min drive \- 2.0 km - University of Reading \- 4 min drive \- 3.1 km - Madejski Stadium \- 6 min drive \- 7.6 km - Oracle \- 7 min drive \- 7.4 km #### Getting around - Wokingham Winnersh Station - 3 min drive - Farnborough (FAB) - 42 min drive #### Restaurants - ‪Sainsbury's Café - ‬3 min drive - ‪The Wheelwrights Arms - ‬4 min drive - ‪Starbucks - ‬3 min drive - ‪Poachers Pub - ‬4 min walk - ‪The Walter Arms - ‬2 min drive ## About this property ### Best Western Plus Moat House Reading Luxury hotel near Thames River At Best Western Plus Moat House Reading, you can look forward to a free daily manager's reception, a terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Full breakfast (surcharge), an electric car charging station, and express check-out - Express check-in, meeting rooms, and free newspapers Room features All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with cable channels - Travel cribs, daily housekeeping, and desks ## Similar properties ![DVD player, iPod dock](https://images.trvl-media.com/lodging/1000000/530000/525500/525491/w638h384x0y0-1153b42c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Durley House London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 20 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=525491&PinnedHotelID=525491&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/47800/47721/5fb47ed3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reading Lake Hotel Reading - Pool - Free WiFi - Restaurant - Gym 6.0 352 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=47721&PinnedHotelID=47721&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Double Room, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/10000000/9480000/9479300/9479204/0464f3bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oxford Street Apartments London City Centre - Kitchen - Free WiFi - Outdoor Space - Microwave 6.8 22 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=9479204&PinnedHotelID=9479204&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/37000000/36200000/36197300/36197285/52147b21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stay Camden Camden Town - Free WiFi - Restaurant - Soundproof rooms [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=36197285&PinnedHotelID=36197285&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/49000000/48280000/48271600/48271549/781123a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Newbury Town Centre South A339 Newbury - Free WiFi - Restaurant - Breakfast available - Parking available CA $77 CA $93 total includes taxes & fees Jan 15 - Jan 16, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=48271549&PinnedHotelID=48271549&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20310000/20305500/20305483/df1ff6d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Craven Hill Gardens London City Centre - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 266 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=20305483&PinnedHotelID=20305483&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/890000/888600/888568/51a6abaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nottingham Place Hotel London London City Centre - Free WiFi - Air conditioning - Laundry - Housekeeping 7.8 Good 482 reviews CA $295 CA $355 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=888568&PinnedHotelID=888568&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/120000000/119210000/119205500/119205466/d08cd69f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thames Mansion - River View Wraysbury - Pet friendly - Free WiFi - Breakfast available [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=119205466&PinnedHotelID=119205466&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Apartment | Terrace/patio](https://images.trvl-media.com/lodging/68000000/67450000/67446500/67446470/37880d39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Monument by Excel Apartments London City Centre - Kitchen - Free WiFi - Air conditioning - Microwave 7.2 Good 70 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=67446470&PinnedHotelID=67446470&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves breakfast, lunch, and dinner](https://images.trvl-media.com/lodging/12000000/11740000/11733600/11733569/2ada7125.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### McCafferty’s Guesthouse Seven Kings - Free WiFi - Restaurant - Breakfast available - Parking available 8.4 Very good 279 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=11733569&PinnedHotelID=11733569&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person - A bar/lounge - Free daily manager's reception ### Restaurants on site - Whisky Charlie ### Things to do - 24-hour gym ### Family friendly - Laundry facilities - Travel crib ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - On a river - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Thin carpet in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination ### Entertainment - Flat-screen TV with cable/satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 1 AM Express check-in available ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: GBP 40 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between August 26 and August 28\. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 20 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by wire transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately GBP 16.95 per person - Pet fee: GBP 20 per accommodation, per stay - Service animals are exempt from fees - Late check-out fee: GBP 40 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as DoubleTree Hilton Reading M4 J10 Wokingham DoubleTree Hilton Reading M4 J10 DoubleTree Hilton Reang M4 J1 ## Frequently asked questions ### Is Best Western Plus Moat House Reading pet-friendly? ### How much does it cost to stay at Best Western Plus Moat House Reading? ### How much is parking? ### What time is check-in at Best Western Plus Moat House Reading? ### What time is check-out at Best Western Plus Moat House Reading? ### Where is Best Western Plus Moat House Reading located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Plus Moat House Reading Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 5.8 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 97 8 - Good 156 6 - Okay 74 4 - Poor 45 2 - Terrible 35 ## Reviews ### 8/10 Good #### Daniela Nov 5, 2024 Liked: Staff & service, property conditions & facilities Very friendly staff. ##### Daniela Stayed 1 night in Oct 2024 ### 8/10 Good #### Verified traveller Aug 26, 2024 Liked: Cleanliness, staff & service, amenities friendly reception, big room, decent breakfast old hotel, expensive (visited during Music Festival) ##### Verified traveller Stayed 3 nights in Aug 2024 ### 8/10 Good #### Alison Oct 20, 2024 Liked: Amenities Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need. ##### Alison Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A very good hotel with friendly and professional staff. Tastefully redecorated. Can't wait to experience the new restaurant ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### NAHIM Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The reception staff were excellent and provided valuable information and advice about the hotel and surrounding area. Would stay here again definitely. Many thanks to Rida and Saleema ##### NAHIM Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Russell Oct 22, 2024 Liked: Staff & service Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high. ##### Russell Stayed 1 night in Oct 2024 ### 8/10 Good #### Martha Aug 19, 2024 Liked: Staff & service, property conditions & facilities, room comfort Room was comfortable but cleaning in room and definitely in corridors needs to improve. I stays for 3 days and floors remained ##### Martha Stayed 3 nights in Aug 2024 ### 8/10 Good #### adrian Jul 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with dome isdyes A lovely, hotel with good staff, no BBC channels in the room when the England match was on, flickering lights and no hot water in the morning were not ideal. Also limited vegetarian and vegan options for breakfast. ##### adrian Stayed 1 night in Jul 2024 ### 8/10 Good #### Kim Aug 18, 2024 Liked: Staff & service, room comfort #### Large rooms with friendly staff Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful. The bathroom was big but the water only lukewarm. No plug points near the bed not helpful when charging a phone and you need an alarm One issue was the noisy bar outside our window which wasn’t ideal with kids ##### Kim Stayed 1 night in Aug 2024 ### 8/10 Good #### Jessica Sep 21, 2024 Liked: Staff & service #### Attentive staff, few small improvements needed Very helpful and accomodating reception team. Corridors and door to room looked rundown and not inkeeping with the interoior standard of the rooms and lobby area, which were modern and attractive. Cleanliness standard good but bedding could have smelt fresher, mattress was also quite firm. AC not very effective, could only open the window slightly so room was quite warm. ##### Jessica Stayed 1 night in Sep 2024 ### 4/10 Poor #### Verified traveller Sep 24, 2024 Liked: Cleanliness Disliked: Property conditions & facilities Shower didn’t work Air con didn’t work Restaurant/bar staff poor No tea/coffee facilities in room Curtains don’t cover the windows therefore as a woman alone made me feel uncomfortable when moving around roommates ##### Verified traveller Stayed 1 night in Sep 2024 ### 4/10 Poor #### Adam Oct 31, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disapointing Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too. ##### Adam Stayed 1 night in Oct 2024 ### 6/10 Okay #### Richard Aug 30, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Maintenance was poor. Complained every day (3 days) about TV not usable. Bathroom floor grout broken up sharp and cut foot - no response. LEDs flickering in bathroom - probably due to cheap fittings. HOWEVER - you get what you pay for - cheapest hotel in the area - Food was excellent - not so cheap!. Would I stay there again ? Yes. ##### Richard Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Neil Aug 13, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Very poor rooms Rooms were very poor. Out of date and lots of damage. Stained carpets, broken fixtures and curtains that didnt close properly. Reception areas very modern but thats about it. Breakfast was good. In urgent need of updating. Complained at reception and all they said was sorry!! The bin area in full view of hotel was appalling and dirty. Rats around the works. ![](https://a.travel-assets.com/ugc/hotel-reviews/EE97567A80B7B6B5B7D00E79D7399D8BC0690F3C1723518443527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ABD8773E90BCFF41669D189F5F5B3440507639451723518443848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39FCA436EF40B8B40DA2A9ABE80E7ED4E1D50E6A1723518443483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/94B82BDA1FE65F65A4208EEDADBDCDCDFD7C949D1723518439526.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Neil Stayed 1 night in Jul 2024 ### 6/10 Okay #### Paul Sep 12, 2024 Liked: Staff & service Appreciate the property maybe in the process of refurbishment but this should be highlighted upfront. extremely damp and musty smell especially in hall and stair wells and lifts out of action. If i was hotel owners i would also look at quality of work being done and poor paintwork and lack of attention to detail like replacing worn stained carpets damage woodwork like skirtings door frames or architrave will let the refurbishment down. Breakfast was adequate but again quality not the best and cooked breakfast elements not kept warm enough. thankfully only 1 night stay and chosen purely for location to the places we needed to visit. ##### Paul Stayed 1 night in Sep 2024 ### 6/10 Okay #### Rikki Sep 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two night stay best Western plus? Check in fine Room nice Evening meal poor. Ordered fish and chips which came from the poachers pub as kitchen closed It was burnt. I struggled the even get a lnife into the batter. I showed the staff member who said about getting another but by the time he asked it was to late as partner had almost finished. Still charged the 18.50 for it. The breakfast was ok. Croissants not cooked in midlle and fried eggs seen better days. Best part room ##### Rikki Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Elizabeth Sep 1, 2024 Liked: Cleanliness, staff & service, amenities The first floor room we were allocated was just above the pub, and on Friday night was VERY noisy until past 10pm. We could feel it through the floor. As well, we had electrical problems - the mini fridge tripped out the power when switched on. When we asked, we were able to move to a quiet room on the 3rd floor. This room had a very soft bed - to the extent we rolled into the middle. There was no blind for the roof light, but that didn’t matter much because the window itself was so dirty. On the other hand, the staff were very pleasant, and the fitness room was clean and well-equipped. On the whole not a brilliant hotel since it claims to be 4 star. ##### Elizabeth Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Philip Jul 21, 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### A very disappointing stay Difficult to report this. The First room we were in was Next To the Pub which had a constant bass going. The Bathroom sink didn’t drain and the Lights flickered . The Next room was better positioned but the Lights In the bathroom also flickered all the time. The Sink was cracked. The bed was old plus it dipped in the middle we ended up sleeping on top of each other, whilst I love my wife dearly it was Very uncomfortable and the air con barely worked. Both rooms were in need of some tlc and a coat of paint. The communal areas were nice and the staff friendly. The garbage area was a mess the outside area covered in rubbish and empty bottles and the car park lights were flickering, overall that’s a lot of bulbs that need replacing. ##### Philip Stayed 2 nights in Jul 2024 ### 8/10 Good #### Jade Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and smart, the dining options were excellent and the food absolutely delicious. Staff were friendly. The room was clean and well equipped. Bathroom also nice and clean. The bed was a little uncomfortable but not terribly so. Unfortunately it was a very warm September weekend. The first night the room was unbearably got even with the window open as the air con wasn't working and the heating was on. We reported this to reception and asked if there was at least a fan. Unfortunately this wasn't provided and the AC wasn't fixed, we were told it was out on the entire side of the hotel our room was on, they had at least turned the heating off but it was still unpleasant warm even with having left the windows open. This did mean we didn't sleep at all well especially as the noise was excessive from parties and people coming and going from the hotel. The TV also wasn't tuned in so we couldn't even watch TV to pass the night and even though it was a smart TV it wasn't connected to the internet so we couldn't even cast to the TV from our devices. Hopefully the renovation work they are doing will fix these issues soon. ##### Jade Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### ian Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in a nice setting and area ##### ian Stayed 1 night in Oct 2024 ### 8/10 Good #### RICHARD Oct 16, 2024 Liked: Cleanliness, property conditions & facilities Very good value. ##### RICHARD Stayed 1 night in Oct 2024 ### 4/10 Poor #### Verified traveller Oct 28, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Extremely dated property and style of management. ##### Verified traveller Stayed 3 nights in Oct 2024 ### 8/10 Good #### Paul Oct 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got. ##### Paul Stayed 1 night in Oct 2024 ### 4/10 Poor #### Warren Oct 11, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes. ##### Warren Stayed 1 night in Oct 2024 ### 6/10 Okay #### christine Aug 19, 2024 Liked: Cleanliness, property conditions & facilities the hotel was very pleasent but unfortunately our room was extremely hot and the floor uneven ##### christine Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [The Pearl Hotel](https://www.expedia.ca/Peterborough-Hotels-The-Pearl-Hotel.h6335144.Hotel-Information) > > [The Manor House](https://www.expedia.ca/Scarborough-Hotels-The-Manor-House.h44509462.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.ca/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Days Inn by Wyndham Peterborough](https://www.expedia.ca/Peterborough-Hotels-Days-Inn-By-Wyndham-Peterborough.h2928593.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Novotel Milton Keynes](https://www.expedia.ca/Milton-Keynes-Hotels-Novotel-Milton-Keynes.h892420.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.ca/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Lumley Castle Hotel](https://www.expedia.ca/Chester-Le-Street-Hotels-Lumley-Castle-Hotel.h175571.Hotel-Information) > > [Sandman Signature London Gatwick Hotel](https://www.expedia.ca/Crawley-Hotels-Sandman-Signature-London-Gatwick-Hotel.h6579.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [The Crown hotel](https://www.expedia.ca/Woodbridge-Hotels-The-Crown-Hotel.h520172.Hotel-Information)