Wiseman's View Tours and Activities

Location, cleanliness and security! Thank you

The location of the Omni is its best selling point. We were able to walk to the art museum, several restaurants, and neighborhoods within 15 minutes. The staff were all helpful and responsive. We had a great experience with the valet and concierge. Unfortunately, the room - which is the pinnacle of most hotel experiences - didn't live up to the same expectations. The bathroom had visibly undergone several shoddy repairs. Broken tile in the shower, leftover mounting brackets from when the shower gel holder had previously fallen off, and misaligned pipe cover plates to name a few. The second night of our stay, the sink drain fully detached and leaked everywhere. Maintenance was quickly able to provide a temporary fix by taping the drain together, but it did dampen our experience. I would caution others that the price you pay to stay at the Omni is likely due to the convenience of the location, not necessarily for the quality of the room itself.