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Reviews of The Inn at Wise

3 out of 5
The Inn at Wise
110 E Main Street, Wise, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 730 reviews" "
Rating 8 - Good. 158 out of 730 reviews" "
Rating 6 - Okay. 43 out of 730 reviews" "
Rating 4 - Poor. 12 out of 730 reviews" "
Rating 2 - Terrible. 5 out of 730 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful historic hotel. The lack of breakfast options was the only flaw.
Stayed 1 night in May 2024
Response from Shannan on May 15, 2024
Thank you for taking the time to review our hotel. We are so pleased you enjoyed your stay with us. your input about breakfast options will be taken into consideration

8/10 Good

Yugandhar, Ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brenda on May 14, 2024
Thank you for staying with us at the Inn at Wise and leaving us a review. If we did not meet your expectations, please call the hotel if we you need to discuss further details.

10/10 Excellent

Marion, Gassville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old style Inn. Walking distance to a couple restaurant's. Loved the balconies to enjoy the evening air.
Stayed 2 nights in May 2024
Response from Brenda on May 8, 2024
Thank you for taking time to leave us a review. I am glad you got to enjoy the amenities of the hotel. We hope you can visit us again in the near future.

4/10 Poor

Regina

Travelled with family
Disliked: Amenities
The historic value of this location is unique and the drawing point for this property. However the accommodations are 2 star at best. The rooms are dirty, and uncomfortable. The advertised breakfast was not anything close to even continental style. The front desk lady was abrupt and nonchalant at check in. It was an experience, but one that will not be repeated
Stayed 1 night in Apr 2024
Response from Cassandra on May 2, 2024
I apologize on behalf of our staff that we did not meet your expectations. We want you to have the best experience possible when visiting our hotel. If you need to discuss this further please contact the hotel and ask for management.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
We would have eaten breakfast but there was nothing left by 8:00 am. There looked to be an office group eating and taking a test. Otherwise, we loved our stay at the Inn!
Stayed 1 night in Apr 2024
Response from Brenda Lea on Apr 30, 2024
I am glad you enjoyed your visit and sorry you did not get to eat breakfast. I hope you can visit again soon and enjoy our dining area. Thank you for staying with us.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
I love the historic side of the inn, c. 1910.
Stayed 1 night in Apr 2024
Response from Brenda on Apr 29, 2024
It was a pleasure having you at the Inn! Thank you for taking time to leave us a review and we hope to see you again in the near future.

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was cool, staff said it was haunted.
Stayed 1 night in Apr 2024

10/10 Excellent

Brenden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Historic building with food not to far away
Stayed 3 nights in Apr 2024
Response from Brenda on Apr 29, 2024
Thank you for staying with us and taking time to leave us a review. We hope to see you again soon!!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay. Beautiful facilities.
Stayed 3 nights in Apr 2024
Response from Brenda Lea on Apr 26, 2024
Thank you for staying with us and taking time to leave us a review.. We hope to see you again in the near future.

8/10 Good

Angelyn

Stayed 2 nights in Apr 2024
Response from Brenda on May 12, 2024
Thank you for staying with us and leaving us a review. It was a pleasure having you stay with us.

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 1 night in Apr 2024
Response from Brenda on Apr 16, 2024
Thank you for staying with us and leaving us a review. We hope you can visit again in the near future.

10/10 Excellent

Khondker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay .
Stayed 1 night in Apr 2024
Response from Brenda on Apr 12, 2024
I am happy to hear you had a pleasant stay. Thank you for taking time to leave us a review and hope to see you again in the near future.

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restored early 1900s hotel with lovely atmosphere.
Stayed 1 night in Apr 2024
Response from Brenda on Apr 12, 2024
Thank you for staying with us and taking time to leave a review. We hope to see you again in the near future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brenda on Apr 12, 2024
Your review is greatly appreciated and we are glad you enjoyed your visit and hope you can return soon.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and comfortable.
Stayed 1 night in Apr 2024
Response from Brenda on Apr 10, 2024
Thank you for staying with us and taking time to leave us a review. Quaint and comfortable is is a perfect description of our Historic Inn and hope to see you again in the near future.

8/10 Good

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities
landmark of the town. nice countryside view.
Stayed 1 night in Apr 2024
Response from Brenda on Apr 9, 2024
Thank you for staying with us and taking time to leave us a review. We hope to see you again in the near future.

10/10 Excellent

Aimy

Travelled with family
Liked: Amenities, property conditions & facilities
Customer Service is great
Stayed 2 nights in Apr 2024
Response from Brenda on Apr 8, 2024
Thank you for taking time to leave us a review. We hope to see you again in the near future.

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
We stayed in a suite style room in the old part of the inn. It was dingy with the little sofa looking very worn and the curtains having spider webs. The beds we clean and so was the bathroom and I suspect the newer part of the inn Is likely in better condition.
Stayed 2 nights in Mar 2024
Response from Brenda on Apr 8, 2024
Thank you for taking time to leave us a review and bringing this to our attention. We're sorry for the inconvenience. We hope to see you again in the near future and we'll do everything we can to make it right.

10/10 Excellent

Lauren

Stayed 1 night in Apr 2024
Response from Brenda Lea on Apr 26, 2024
Thank you for leaving us a great review. It was a pleasure having you stay with us.

6/10 Okay

Belinda

Travelled with family
Liked: Cleanliness
Disliked: Amenities
They need to replace the mattresses in the rooms. There's no available dining within the Inn. Only limited vending machine. The parking is limited. The parking garage is small and parking spots are tight.
Stayed 2 nights in Mar 2024
Response from Brenda Wampler on Mar 25, 2024
I am sorry to hear we did not meet your expectations. We are in the process of updating our rooms. Hopefully you can visit in the near future.

8/10 Good

Linda Kay

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient location, charming lobby, friendly staff. Dining room closed. Restaurants within easy walking distance.
Stayed 1 night in Mar 2024
Response from Shannan on Mar 24, 2024
Thank you for taking the time to review our property. We are are so glad you enjoyed your stay with us amd can't wait to see you on your next visit!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay. Rooms were spacious and the art throughout made it even more of an experience. Easy to walk to main street dining. Recommend!
Stayed 1 night in Mar 2024
Response from Brenda Lea on Mar 18, 2024
Thank you for taking time to review our Historic Inn and your recommendation to others. I am ecstatic that you enjoyed your visit and I hope to see again in the near future.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restored hotel. The desk clerk was very helpful. We needed a last minute check out which was easily accommodated
Stayed 1 night in Mar 2024
Response from Shannan on Mar 17, 2024
Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us and can't wait to see you again in the future!

10/10 Excellent

Robert

Liked: Amenities
Very nice, clean and in a safe and unique setting.
Stayed 1 night in Mar 2024
Response from Amy on Mar 17, 2024
Thank you so very much! We hope to see you again soon!

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect. People were so nice.
Stayed 1 night in Mar 2024
Response from Brenda Lea on Mar 13, 2024
Thank you for leaving us such a kind review and for staying with us at the Historic Inn. We hope you can visit again soon.

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there had been a workout facility. Everything else was great.
Stayed 1 night in Mar 2024
Response from Brenda Lea on Mar 11, 2024
Thank you for taking time to leave a review and I am glad you enjoyed the Historic Inn at Wise and I am apologizing for not meeting the expectation of a workout center. I hope you can visit us again.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and took great care in checking me in. Brian was exceptional
Stayed 1 night in Mar 2024
Response from Shannan on Mar 9, 2024
Thank you for reviewimg.our property. I agree Bruan is exceptional! We can't wait to see you in y9ur next visit wirh us!

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brenda Lea on Mar 11, 2024
Thank you for taking time to review our Historic Hotel. We hope you get to visit in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Brian at the front desk is superb
Stayed 1 night in Mar 2024
Response from Brenda Lea on Mar 4, 2024
Thank you for recognizing a guest and his excellence. We are lucky to have Brian on our team. I will pass on your review. We hope to see you again in the near future.

8/10 Good

Jared

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good price. Nice, old charm with modern room and facilities. Breakfast was disappointing but OK given the price.
Stayed 1 night in Feb 2024
Response from Brenda Lea on Feb 28, 2024
Thank you for taking time to leave us a review. We are currently in the process of updating our facilities and the breakfast area! We hope to see you again in the near future! Thanks again for choosing the Inn at Wise!

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Water was too hard. Beds were really hard
Stayed 2 nights in Feb 2024
Response from Shannan on Mar 1, 2024
On behalf of our entire team I would like to apologize for not meeting your standards. Thank you for staying with us here at The Historical Inn At Wise

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the old style historical building and the decor was perfect and beautiful..
Stayed 1 night in Feb 2024
Response from Amy on Feb 25, 2024
Thank you so very much for the kind words! We hope to see you back again soon!

10/10 Excellent

Amritpal

Stayed 1 night in Feb 2024
Response from Shannan on Mar 24, 2024
Thank you for reviewimg.our property. We are pleased you enjoyed your stay with us and can't to see you in the future

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
The Inn at Wise is beautiful!! The staff was friendly and helpful with local recommendations.
Stayed 1 night in Feb 2024
Response from Brenda Lea on Feb 20, 2024
Thank you for taking time to leave us a review. We are glad you had a good stay and hope to see you again in the near future.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable place to stay.
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Feb 15, 2024
Thank you for taking time to leave us a review. We hope to see you again in the near future.

4/10 Poor

Skyler

Stayed 1 night in Feb 2024
Response from Shannan on Mar 24, 2024
Thank for taking the time to review our property. Please let us know how we can make your next stay better with us here at The Inn At Wise. We hope to see you soon!

8/10 Good

Rhonda

Stayed 4 nights in Feb 2024
Response from Shannan on Mar 24, 2024
Thank you for taking.the time to review our property. We can't wait to see you on your next visit with us here at The Inn At Wise.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable, and quiet hotel. Very friendly staff. The rooms have plenty of power outlets and strong WiFi. Parking underneath is a little tight but easy to access. Surprisingly, there is only one handicapped parking space under there but there are more in the outside parking lot. We have stayed here on several occasions and have never been disappointed.
Stayed 2 nights in Feb 2024
Response from Amy on Feb 13, 2024
Thank you so very much! We truly appreciate the kind words and we look forward to seeing you again soon!

10/10 Excellent

Doris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff and cozy place to stay!
Stayed 1 night in Jan 2024
Response from Shannan on Feb 9, 2024
Thank you foe reviewing our property. We are so pleased you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Amy on Feb 8, 2024
Thank you so much! We hope to see you again soon!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brenda Lea on Feb 6, 2024
Thank you for staying with us and taking time to leave a review. I hope to see you again in the near future.

10/10 Excellent

SHANNON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Amy on Feb 4, 2024
Thank you so much! We hope to see you again soon!

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is very clean and kept with updated bathrooms. Breakfast was a no and would avoid however the best thing about this place was the front desk woman Laken I think her name was. She was so sweet and helpful with info on food places, etc. I’ll be coming back simply because of her hospitality!
Stayed 1 night in Jan 2024
Response from Brenda Lea on Feb 2, 2024
I am so glad you had a great visit. Laken is a wonderful employee and goes above and beyond to make our guests feel welcome. I will give her the review you left for her and we look forward to your return in the near future.

8/10 Good

Sarah, Moorpark

Stayed 2 nights in Jan 2024
Response from Shannan on Mar 24, 2024
Thank you for reviewing our property. We hope you enjoyed The Historic Inn At Wise and hooe.to see you again soon!

6/10 Okay

Natalie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were assigned without regard for party size (e.g. one person in a large room and a couple in a tiny room). TV wasn’t functional, but the bed was big and comfortable. I would have slept well if there wasn’t someone jogging up and/or down the loud, creeky stairs at 4:30 AM on a Wednesday.
Stayed 2 nights in Jan 2024
Response from Brenda Lea on Feb 1, 2024
My apologies for the noise. The Inn is a Historical Landmark which means it's also at it's original construction. The floors do creek and voices carry. We have Roku tv's in some of the rooms which some people like and some prefer cable. I hope you get the opportunity to come stay with us again in the near future and we can get you assigned to our new side of the building.

10/10 Excellent

Kylan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 1 night stay here. Very clean!
Stayed 1 night in Jan 2024
Response from Shannan on Jan 28, 2024
Thank you for reviewing our property. We are so glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Jen

Liked: Cleanliness, staff & service
Beautiful
Stayed 1 night in Jan 2024
Response from Amy on Jan 27, 2024
Thank you so much! We hope to see you again soon!

10/10 Excellent

Veva

Business traveller
Old but beautiful!!
Stayed 1 night in Jan 2024
Response from Amy on Jan 27, 2024
Thank you so much! We hope to see you again soon!

10/10 Excellent

John, Batavia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Brenda Lea on Jan 26, 2024
Thank you for taking time to leave us a review. I hope you will visit our Historic Inn again in the near future.

10/10 Excellent

Summer, Bloomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful Inn!
Stayed 2 nights in Jan 2024
Response from Brenda Lea on Jan 21, 2024
Thank you for taking the time to leave us a review and we hope to see you again in the near future.