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Spring Break 3-day outing with the kids. Booked the multi-bed suite which was plenty of room to spread out and relax when not out exploring Wisconsin Dells attractions. Hotel staff are super inviting and took excellent care of us. The FREE Hot Breakfast was very good offering many options. Hotel is close to all the attractions while be far enough away to enjoy quite time after a long day. Can't say enough about how friendly the staff were, was like family. I would highly reccomend this hotel and plan to return here again in the future. 5* Service all the way!
John
Stayed 2 nights in Mar 2024
8/10 Good
Tavin
Travelled with family
Mar 24, 2024
Liked: Cleanliness, staff & service, amenities
Fridge didn’t work in my room. Can do a little better on cleaning the hallway’s and elevators
The motel was very nice and clean. The woman who checked us in was extremely polite and helpful. Finally Kenny the shuttle driver was so helpful getting us to and back from the Crystal Grand. I highly recommend this motel.
Barb
Stayed 1 night in Feb 2024
8/10 Good
Scott
Feb 11, 2024
Scott
Stayed 1 night in Feb 2024
2/10 Terrible
Viktoria
Travelled with group
Feb 10, 2024
Check in was just fine. Actually got in sooner than expected. However our room had a broken lamp, when we returned to the hotel after our activities our door was opened and the lock was broken meaning I could not shut my door and leaves the question "did someone break into our room" I went to the front desk where I needed to go the employee room just to grab someone. She examined the door and deemed it I could not stay in the room so she told me to move my stuff to a room that was three doors down the hall. Come to find out in the morning the new rooms door never locked and you could walk right in without a key. High safety concerns.
Great location centralized in Dells...was easy getting into hotel in winter but not sure how easy in summer as traffic could make it difficult to pull in. Overall a great stay with quiet neighbors. Could maybe use work on the pillows as too small.
Great location to stay especially if you are going to a show at the Crystal Grand. Walking distance if you want and now offers shuttle service if you'd prefer not to walk or if weather is less than optimal.
Room super clean, nice and good value for New Years Eve.
Harvey
Stayed 1 night in Dec 2023
8/10 Good
Dylan, Tomah
Travelled with family
Dec 18, 2023
Dylan
Stayed 1 night in Dec 2023
10/10 Excellent
Lisa
Dec 11, 2023
Liked: Cleanliness, staff & service, room comfort
Nice quiet & clean!
Nice, quiet, clean place to stay. It was convenient for our drive to dinner and the Crystal Grand. Breakfast was good. Pool & gym looked nice, but we didn’t use.
Although the room and property was clean and neat, we never had any service in our room, no cleaning or new towels. Probably would not stay here again due to this.
We didn’t expect a high-end property but were very happy with this. The hotel staff was great, the room clean and comfortable, shuttled us to and from the Crystal Grand, and put out an above-par continental breakfast! We didn’t stay there again.
property and room were very clean. The biggest problem is there is no exhaust fan in the bathroom. take a good hot shower and every thing is wet from the steam. On the good side, the king bed was very comfortable. The Sunday breakfast was very good.
We had an absolutely wonderful stay! We loved how close to downtown we were but without all the craziness of being in downtown. We loved how close we were to two major water parks (Mt. Olympus and the Wilderness) so we were able to enjoy them!
What we liked the most is the wonderful service and the great hospitality your desk clerks were very helpful to us. Also, the very good great Breakfast spread you have was great
We will be staying here again