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Reviews of ARRIVE Wilmington

4 out of 5
ARRIVE Wilmington
101 S. Second St., Wilmington, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 360 out of 434 reviews" "
Rating 8 - Good. 52 out of 434 reviews" "
Rating 6 - Okay. 16 out of 434 reviews" "
Rating 4 - Poor. 2 out of 434 reviews" "
Rating 2 - Terrible. 4 out of 434 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. We texted back and forth about restaurants in the area. The property is cute and the outdoor are has three amazing fire pits.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the limited parking with only a valet parking option. Really enjoyed the courtyard atmosphere, the quiet/secluded feel, yet right in the city, and the gazebo bar open until 10 pm.
Stayed 1 night in May 2024

10/10 Excellent

Sagar

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time, we appreciated the attention to detail, walkability to local shops and community.
Stayed 2 nights in May 2024

10/10 Excellent

Matt

Stayed 1 night in May 2024

10/10 Excellent

Marika

Stayed 1 night in Apr 2024

10/10 Excellent

Meagen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Amazing location and patio bar. The courtyard was a perfect way to relax at the end of a long day.
Stayed 1 night in Apr 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Clean Property
Stayed 2 nights in Apr 2024

8/10 Good

Shoaib, Matthews

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was fine. Parking has to be done via valet (cannot self park) and I wasn't notified of this at check in; had I not run into the staff at night and they just mentioned it, the car would have been towed. This should be mentioned at check in. Loud overnight due to airplanes (close to airport) as well as loud footsteps from the room above us (poor soundproofing). No iron/ironing board/safe/in-room coffee maker. Overall okay but wouldn't stay her again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire experience at this hotel was excellent. Will stay here again and will recommend to friends
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a very walkable area. Beautiful setting and outdoor space. Excellent staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacqui

Stayed 1 night in Apr 2024

8/10 Good

Kathe

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this place because it was close to the Riverwalk and was pet friendly. It was a very nice place with very nice outdoor ambience. Lots of chairs, fire pits and an outdoor bar. There was a restaurant on location which was not pet friendly. There was no coffee in the room. The room was small but very nice. The staff was very friendly. No parking for the hotel but they did offer a valet parking service for an extra charge. I would stay again.
Stayed 2 nights in Apr 2024
Response from Ken on Apr 8, 2024
Kathe,We are thankful for your comments and compliments following your recent stay at the ARRIVE Wilmington. We do love our furry friends but unfortunately, we cannot let dogs into our small dining room per health code. We offer coffee service in the Dram Yard daily and room service on request. Hope to see you soon.Sincerely,Kenneth LileGeneral Manager

10/10 Excellent

Dennis

Stayed 2 nights in Mar 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay. Everyone working at this property has the best attitude. Friendly, courteous, and accommodating. Emily.Haley.. Especially
Stayed 3 nights in Mar 2024

6/10 Okay

yesim

Liked: Cleanliness
Just average hotel right below the flight path.
Stayed 1 night in Mar 2024

8/10 Good

John

Stayed 6 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ken on Mar 29, 2024
Brian,Thank you for choosing to stay at the ARRIVE Wilmington, we appreciate your positive 5-star review.My best,Kenneth LileGeneral Manager

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Restaurant was outstanding, Staff and Food! Front Desk Staff were great as well!! Highly recommend!
Stayed 2 nights in Mar 2024
Response from Ken on Mar 27, 2024
Guy,The team greatly appreciates your compliments regarding their service. I would like to thank you for choosing the ARRIVE Wilmington and do hope that this is your new home away from home.Please tell all your friends about us and hurry back.Sincerely,Kenneth LileGeneral Manager

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the campus like setting of the place, the friendly staff who ran it, the restaurant and how easy it was to walk to everything in Wilmington.
Stayed 3 nights in Mar 2024
Response from Ken on Mar 29, 2024
Brandon,We love that you had such an awesome experience and appreciated our friendly staff at the ARRIVE Wilmington!Thank you for the awesome review and please hurry back.Sincerely,Kenneth LileGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
This is an excellent location!!
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Josh

Stayed 1 night in Feb 2024
Response from Ken on Feb 19, 2024
Josh,Thank you for staying with us at the ARRIVE Wilmington!We hope you had a great experience and wish to see you again soon.Sincerely,Kenneth LileGeneral Manager

10/10 Excellent

Jennifer, Ocean View

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ken on Feb 19, 2024
Jennifer,The team at ARRIVE Wilmington thanks you for the 5-star review and hope to see you back in the near future.Sincerely,Kenneth LileGeneral Manager

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Ken on Feb 19, 2024
Zoe,You have our team at the ARRIVE Wilmington gleaming with happiness over your perfect "10" score.Thank you very much for staying with us and please hurry back.Sincerely,Kenneth LileGeneral Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay.
We had a wonderful time, the hotel was charming. The courtyard had group seating with fire pits. It is located in the historic district, easy walks to several good restaurants and coffee shops.
Stayed 2 nights in Feb 2024
Response from Ken on Feb 19, 2024
Sandra,We are so glad you had a wonderful experience at the ARRIVE Wilmington. It does have a certain charm and a special vibe during the evening with fire pits aglow.We here to see you in the near future.Thank you,Kenneth LileGeneral Manager

10/10 Excellent

Mark, Philadelphia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property and amenities.
Stayed 2 nights in Feb 2024
Response from Ken on Feb 19, 2024
Mark,We do think we are cool, but it is always great to hear that from our guests!Thank you for the great review and please share the coolness fact with all your friends.Sincerely,Kenneth LileGeneral Manager

8/10 Good

John

Stayed 1 night in Feb 2024
Response from Ken on Feb 19, 2024
John,Thank you for choosing the ARRIVE Wilmington!We hope you had a great time and will be returning soon.My best,Kenneth LileGeneral Manager

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had such a great experience! The staff members were all friendly and helpful, the room was super comfortable, and the outdoor fire pit area was a wonderful place to enjoy a drink. We'll definitely be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

laawanyaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Morgan

Stayed 1 night in Jan 2024
Response from Ken on Feb 2, 2024
Morgan,Thank you so much for giving us a stay at the ARRIVE Wilmington!Always sweet to get a 5-star review too.Sincerely,Kenneth LileGeneral Manager

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience in Wilmington
Service is excellent. Rooms are very clean. My go to hotel in Wilmington!
Stayed 1 night in Jan 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

KELLY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive is one of our favorite hotels in Wilmington. The rooms are nice, the grounds are awsome, and the location is perfect. Arrive is as pet friendly as they can be.
Stayed 1 night in Jan 2024
Response from Ken on Jan 9, 2024
Dennis,We do love our four-legged guests and are glad you stayed with us too!Thank you for the glowing compliments and excellent service scores.We look forward to your next visit.Sincrely,Kenneth LileGeneral Manager

10/10 Excellent

Leanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so adorable.....I loved it! The gal at the front desk was so friendly and helpful, as were the valet guys. I brought my dog with me... they're super dog-friendly here and will even provide you with a dog bed, if needed. I loved the location too! Greenfield Park is only a mile away. It has a gorgeous 5 mile trail (loop), which I walked with my dog. For dinner, I decided to try Dram Yard, which is the restaurant attached to the hotel. I'm so happy I did! I had the Charred Brussels Sprouts (so yummy) and the Chicken And Dumplings.....both were extremely delicious!! Next time I'm in Wilmington, I will definitely be staying here again!
Stayed 1 night in Jan 2024
Response from Ken on Jan 9, 2024
Leanne,Glad you got to experience the Dram Yard, our unique and creative fare restaurant. Your awesome comments will have the team glowing with pride!Please tell all your friends about us and hurry back.Respectfully,Kenneth LileGeneral Manager

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional, the rooms were very nice with outside rocking chairs, and the patio was perfect with over 8 fire pits and a gazebo bar. Would highly recommend .
Stayed 1 night in Dec 2023
Response from Ken on Jan 9, 2024
Margaret,Thank you so much for your great compliments and excellent survey following your recent stay at the ARRIVE Wilmington.Our team will appreciate your feedback and we all welcome you back to your new home away from home.Best regards,Kenneth LileGeneral Manager

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ken on Jan 3, 2024
Henry,Thank you so much for your recent stay and the 5- start review. We would love to see you back again at the ARRIVE.Sincerely,Kenneth LileGeneral Manager

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ken on Jan 3, 2024
Deidre,We appreciate your business and thank you for the positive review. Please hurry back.Sincerely,Kenneth LileGeneral Manager