William B. Umstead State Park

There was no hot water for an entire night

If it wasn’t for the staff, I’d give this a 1star. First, we booked a king room, obstructed view. We were given an Accessible room. Yikes! Wheres the Japanese shower you promised me? Why did i pay through the nose for a room without luggage racks? A room with a bathroom that was horrible to shower in. Only 1 towel each in spite of the mess the shower leaves all over. It made it extremely dangerous. The room did not have any decent signage. We did not know that one of the switches shut the whole room electric. Are they going to reimburse me for all the expensive food that spoiled? The staff was amazing. Big shoutout to Rodney and Mason for helping us above snd beyond. Not so much for the woman that checked us out and did not ask how was our stay. Never have i had that happen and we stay up and down the east coast throughout the year. Go for their events. The rooftop event was lovely (albeit a bit unorganized). I do not recommend an overnight stay.