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My trip was amazing as I needed some time off to relax from my busy schedule. The hotel food was great! It will be helpful for hotel staff to check the rooms prior to guest arrival. We couldn't use the plugs due to a faulty socket. That was so disappointing as we couldn't make coffee nor charge our gadgets.
Wonderful bay views. Fun areas for kids. Excellent restaurant in terms of food and service. Very friendly and pleasant staff overall.
The hotel is a little worn and torn and needs some maintenance and upkeep. But overall a good value for money.
The hotel is beautifully decorated, with stunning sea views. It’s a very child friendly hotel, we really loved their play park and games room. Our favorite space was the bar/lounge, wow it’s such a well decorated, relaxed environment with beautiful views, their cocktails are amazing too. The stuff is extreme friendly and very helpful too
The hotel is bright, clean and the pool is terrific. The bar is excellent with very slow service. When we checked in we were given a room overlooking a sandlot in spite of booking months before and the hotel not being full. After a complaint we were moved to another section of the hotel which had a lovely view of the bay. The first night was quiet but the second and third nights were very noisy as the guests below us partied late and started drinking again in the early morning. The restaurant serves decent food but the service is appalling. The first night my husband was served the wrong meal altogether and the third night it took over an hour to get our orders even though there were only 3 tables with guests. No one apologized or offered a complimentary drink. We were repeatedly asked how things were and we should have been more honest but we did not want anyone to get in trouble The second night we went to Der Strandloper which was excellent. Overall we would not stay again.
Room 117 under the restaurant area. Very noisy early morning and late nights. Every fork being dropped and kids running up and down on the floor above can be heard. Staff moving chairs around does not make for peaceful sleep. Bathrooms need attention. Mould on walls. Extraction fan doesn’t work in bathroom. Family of 4 only 2 towels in bathroom. Still waiting on the other 2 towels. Limited menu for lunch and dinner. Basically same menu written on the black board of what’s available for 3 days. One member Rashida who stood out, very attentive. Overall lack of attention to detail. Passage carpets always dirty not much vacuuming taking place. Hotel has beautiful view but that’s about it.
Great Family break away , couldn't get my family out of the pool and the holiday program was very entertaining! We didn't even have to leave the hotel had so much fun ! Most of all the view and sea at your doorstep is The Best .
Thank you for a unforgettable stay!
Family friendly and great location. Staff and management are amazing and trying to make a plan if you ask nicely. Even extended our stay. Restaurants or spas in the in the area are limited, but for a short getaway just lovely.
Great weekend Getaway with the family. The hotel was very clean and nice. The rooms were very spacious. We enjoyed time by the pool and the kids loved the play area. The buffet dinner wasn’t the best but the breakfast was ok. Would stay again.
Pleasant peaceful stay.
Staff were all very friendly and accommodating. Breakfast was a good spread and was replenished all the time.No Halal options though.
We had the suite overlooking the bay and enjoyed the space. Could relax on the balcony and watch the activity on the water.
Breakfast was good and enjoyed the supper.
Our stay was fantastic, the staff were friendly and professional. This is the first time I go to an establishment and have not one complaint, everything was excellent. So with this, I would like to thank the staff of Protea Hotel Saldanah Bay, especially the receptionist who has booked us in and assisted with all our requests throughout our stay.
Thoroughly enjoyed my 3 nights. The hotel staff were excellent as much as waiting staff were a little on the slow side with drinks, overall, the staff were excellent and very friendly.
The snoek wrap was really good.
I had an issue with my room and I was moved immediately and well taken care of.
I would definitely come back..
The hotel is in a good and scenic position
Central to attractions in the area but not much in Saldanha itself
Parking a bit congested at times but security people around to watch so not too serious