4 outdoor pools, sun loungers
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Reviews of Hilton Vacation Club Sedona Summit

3.5 out of 5
Hilton Vacation Club Sedona Summit
4055 Navoti Dr, Sedona, AZ

Reviews

8.4

Very good

Rating 10 - Excellent. 730 out of 1350 reviews" "
Rating 8 - Good. 318 out of 1350 reviews" "
Rating 6 - Okay. 148 out of 1350 reviews" "
Rating 4 - Poor. 96 out of 1350 reviews" "
Rating 2 - Terrible. 58 out of 1350 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with partner
It was great.
Stayed 4 nights in May 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious.
Stayed 2 nights in May 2024
Response from Alicia Garcia- Manager of Guest Services on May 23, 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us! We are looking forward to welcoming you back again soon!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Ashley - Asst. Guest Services Mgr. on May 22, 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excellent

Shahin, Georgetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and easily accessible to Sedona. Seemed a little bit older and could use a refresh, but overall a very nice hotel and a nice value.
Stayed 1 night in May 2024
Response from Luis Felix - Assistant General Manager on May 21, 2024
We appreciate your feedback. We are happy to know you had a great stay with us. Please come back and see us again soon. Thank you,

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a wonderful time at vacation club. The staff was very helpful and everything went smoothly. Our view was beautiful as well. Would definitely stay here again!
Stayed 4 nights in May 2024
Response from Luis Felix - Assistant General Manager on May 21, 2024
We are so happy to hear you had a wonder time with us. Thank you for your feedback. Please come back and see us again soon.

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Luis Felix - Assistant General Manager on May 21, 2024
Thank you for your feedback. Please come back and see us again soon.

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Luis Felix - Assistant General Manager on May 21, 2024
Thank you for your positive rating. Please come back and see us again soon. Thank you,

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Luis Felix - Assistant General Manager on May 21, 2024
Thank you for your positive rating. Please come back and see us again soon. Thank you,

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, amenities
Good
Stayed 1 night in May 2024
Response from Julian Garcia on May 19, 2024
We appreciate you for taking the time to complete our survey regarding your recent stay with us,I am personally happy to hear your experience with us was fantastic :)Come back soon!thank you,

10/10 Excellent

Herminio

Travelled with family
Liked: Cleanliness
The view of my room. Beautiful and the suite. ❤️
Stayed 1 night in May 2024
Response from Julian Garcia on May 19, 2024
We appreciate you for taking the time to complete our survey regarding your recent stay with us,I am personally happy to hear your experience with us was fantastic :)Come back soon!thank you,

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suite, had everything in the rooms that we needed. Convenient pool and spa.
Stayed 4 nights in May 2024
Response from Julian Garcia on May 19, 2024
We appreciate you for taking the time to complete our survey regarding your recent stay with us,I am personally happy to hear your experience with us was fantastic :)Come back soon!thank you,

10/10 Excellent

Ms.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience using Expedia which gave a better price than the walk in price.
Stayed 1 night in May 2024
Response from Alicia Garcia- Manager of Guest Services on May 17, 2024
So happy to hear that you enjoyed your stay! We look forward to welcoming you back again soon!

10/10 Excellent

Ronna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service; some interior updates needed to the rooms. Great gym
Stayed 4 nights in May 2024
Response from Alicia Garcia- Manager of Guest Services on May 16, 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us and we look forward to welcoming you back again soon!

10/10 Excellent

Douglas, Maricopa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room with a great view
Stayed 1 night in May 2024
Response from Luis Felix, Assistant General Manager on May 14, 2024
We are delighted to understand you had a wonderful stay. Please come back and see us again soon. Thank you,

10/10 Excellent

Julie

None
Stayed 3 nights in May 2024
Response from Luis Felix, Assistant General Manager on May 14, 2024
Thank you for your positive rating. We are glad to know you enjoyed your stay with us. Please come back and see us again soon. Thank you,

10/10 Excellent

Shaan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for hiking and relaxing
Stayed 2 nights in May 2024
Response from Luis Felix, Assistant General Manager on May 14, 2024
We are glad to know you had an amazing time with us. Please come back and see us again soon. Thank you,

10/10 Excellent

Thibault

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, property is well maintained, suites are big, clean and come with everything you need. We’ll be coming back next time we are in Sedona!
Stayed 1 night in May 2024
Response from Luis Felix, Assistant General Manager on May 10, 2024
We are so happy to hear that you had an amazing time with us. We value your feedback as well as your patronage. Please come back and see us again soon. Thank you,

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The putting green was not maintained and given that was the only amenity other than the pools and hot tubs, it was disappointing. Other than that, the property was excellent.
Stayed 2 nights in May 2024
Response from Luis Felix, Assistant General Manager on May 10, 2024
Thank you for your feedback. We will be addressing your concerns, and we hope you give us another opportunity in the near future. Thank you,

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Luis Felix, Assistant General Manager on May 10, 2024
Thank you for your feedback. Please come back and see us again soon.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Additional property fees were disappointing and of little value to us.
Stayed 3 nights in May 2024
Response from Luis Felix, Assistant General Manager on May 8, 2024
Thank you for your feedback. We hope you give us another opportunity in the near future. Thank you,

10/10 Excellent

Charles P

Travelled with partner
Liked: Amenities
Easy access and clean
Stayed 4 nights in May 2024
Response from Luis Felix, Assistant General Manager on May 8, 2024
We appreciate your feedback. Please come back and see us again soon. Thank you,

6/10 Okay

Tylisha, Phoenix

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Only issues I had with our stay is the tub was broken. It wouldn't hold water. Also there was food on the kitchen floor. I guess from the previous stay. Besides that everything was nice.
Stayed 2 nights in May 2024
Response from Luis Felix, Assistant General Manager on May 8, 2024
Thank you for your feedback. We will be addressing your concerns. Thank you,

10/10 Excellent

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and was extremely happy with the resort.. Every staff member was so friendly and the property is very clean with plenty of parking. The units have everything you need, pools and jacuzzi's all over the resort, and the room was large and beds were comfortable. The only thing I would say is the bathroom shower could use update, but it was a very large bathroom so easy to move around with two people if needed. I would definitely recommend this resort for anyone looking for a nice, quiet, clean resort located in a great spot on the West Side of Sedona.
Stayed 2 nights in May 2024
Response from Julian Garcia on May 7, 2024
We appreciate your time in completing our survey.I am happy to hear your recent stay with us was fantastic :)Come back soon!

8/10 Good

Laura

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice accommodations overall. Unit had a toilet that was not working properly and leftover beer bottles under the dresser.
Stayed 3 nights in Apr 2024
Response from Julian Garcia on May 7, 2024
We appreciate the time taken in order to complete our survey. I'm happy to hear your recent stay with us was fantastic :)Please come again soon!

10/10 Excellent

-James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we prefer to be away from the bustle of downtown Sedona, the Hilton is a perfect place for us.
Stayed 4 nights in Apr 2024
Response from Julian Garcia on May 7, 2024
We appreciate the time taken in order to complete our survey. I'm happy to hear your recent stay with us was fantastic :)Please come again soon!

6/10 Okay

Peter Dexter Marcellini

Liked: Staff & service
Stayed 4 nights in Apr 2024
Response from Julian Garcia on May 7, 2024
We appreciate the time taken in order to complete our survey. I'm happy to hear your recent stay with us was fantastic :)Please come again soon!

10/10 Excellent

Sang Ki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is quite but away from attractions.
Stayed 1 night in May 2024
Response from Ashley - Asst. Guest Services Mgr. on May 4, 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excellent

Ashley Marie

Stayed 1 night in May 2024
Response from Alicia Garcia- Manager of Guest Services on May 23, 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay here with us! We look forward to welcoming you back again soon!

10/10 Excellent

juliet, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ashley - Asst. Guest Services Mgr. on May 4, 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luis Felix, Assistant General Manager on May 3, 2024
Thank you for taking the time to leave us a positive rating. We are delighted to understand you enjoyed your stay. Please come back and see us again soon. Thank you,

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful room with amazing views!!
Stayed 2 nights in Apr 2024
Response from Luis Felix, Assistant General Manager on May 2, 2024
We are so glad you had a wonderful time with us. We appreciate your feedback. Please come back and see us again soon. Thank you,

10/10 Excellent

Utsav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was really nice , very spacious rooms, well maintained, clean
Stayed 1 night in Apr 2024
Response from Julian Garcia on May 2, 2024
We appreciate the time to complete our survey.I am happy to hear your recent stay with us was fantastic :)come back soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luis Felix, Assistant General Manager on May 2, 2024
Thank you for your positive rating. We are delighted to know you had a wonderful time with us. Please come back and see us again soon. Thank you,

10/10 Excellent

Amanda

Travelled with partner
Everything we great at this place - from great staff like Ruby, to the mountain backdrop and suites - would recommend and come again!
Stayed 3 nights in Apr 2024
Response from Venessa on May 1, 2024
Thank you Amanda, for your feedback. We hope to see you again soon. Safe travels - Team Sedona Summit

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Alicia Garcia- Manager of Guest Services on Apr 30, 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon!

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashley - Asst. Guest Services Mgr. on Apr 29, 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ashley - Asst. Guest Services Mgr. on Apr 28, 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the beautiful red mountains surrounding it. The unit was perfect for us. It was clean and the bed was very comfortable. The staff were very helpful and responsive. We would stay here again.
Stayed 3 nights in Apr 2024
Response from Alicia Garcia- Manager of Guest Services on Apr 27, 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you again soon!

6/10 Okay

Alejandro, MASSAPEQUA

Travelled with partner
Liked: Cleanliness, amenities
The location is great however the resort is dated and needs a refresh. The Sunset pool was nice however the hot tub jets are broken and need to be replaced. Overall a good location but definitely needs a major overhaul.
Stayed 2 nights in Apr 2024
Response from Alicia Garcia- Manager of Guest Services on Apr 27, 2024
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back in the future.

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loved the activity center there! The staff was so friendly and fun. Clean room, very pretty property and helpful staff.
Stayed 4 nights in Apr 2024
Response from Alicia Garcia- Manager of Guest Services on Apr 27, 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you again soon!

10/10 Excellent

Donna

Stayed 1 night in Apr 2024
Response from Ashley - Asst. Guest Services Mgr. on Apr 28, 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashley - Asst. Guest Services Mgr. on Apr 28, 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excellent

milo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, great location and access to trails.
Stayed 7 nights in Apr 2024
Response from Alicia Garcia- Manager of Guest Services on Apr 25, 2024
Thank you for your review! We are so happy to hear you enjoyed your stay with us! We look forward to welcoming you back again soon!

8/10 Good

Sakina

Travelled with partner
Liked: Cleanliness, staff & service
Hilton Vacation Club Sedona Summit is at a wonderful quiet location on one end of the Sedona strip. My husband and I stayed there for 5 days/4 nights. The condition of the hotel room seemed old and average. It didn’t match other Hilton vacation clubs we have stayed at. There was no housekeeping provided even though we were there for 5 days. It was their policy. However, per my request, one of house supervisor came to change sheets on the bed once during the stay. The staff was friendly. No restaurants on site either but that didn’t bother us as everything is really close in Sedona. I’d recommend stay in this hotel, however hope that they can make it a bit better in terms of service and luxury for people on vacation. The price is at par with other hiltons I have stayed at but the overall service wasn’t!
Stayed 4 nights in Apr 2024
Response from Alicia Garcia- Manager of Guest Services on Apr 25, 2024
Thank you for your review. Your feedback is appreciated and we will be addressing your concerns. We look forward to welcoming you back again soon.

10/10 Excellent

JoAnne

Stayed 4 nights in Apr 2024
Response from Luis Felix, Assistant General Manager on May 15, 2024
Thank you for taking the time to give us a positive review. Please come back and see us again soon. Thank you,

10/10 Excellent

Krystle Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, helpful staff. Rihanna was great at check-in. They send text messages to check up on you during your stay. When I said I needed towels they immediately provided them. I plan to visit Sedona again and absolutely plan to stay here. Great location close to everything in Sedona yet far enough that it was absolutely peaceful. My room had a great view of the Red Rocks even though i was on the bottom level.
Stayed 4 nights in Apr 2024
Response from Alicia Garcia- Manager of Guest Services on Apr 24, 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay! We look forward to seeing you again soon!

2/10 Terrible

Brigitte

Stayed 1 night in Apr 2024
Response from Luis Felix, Assistant General Manager on May 14, 2024
We are sorry to see the poor rating. We will be addressing your concerns and we hope you give us another opportunity in the near future. Thank you,

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great. Staff is very nice. We had a short stay, but it was pleasant!
Stayed 1 night in Apr 2024
Response from Ashley - Asst. Guest Services Mgr. on Apr 21, 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excellent

Lorraine

Stayed 13 nights in Mar 2024
Response from Luis Felix, Assistant General Manager on May 10, 2024
Thank you for your positive rating. We are delighted to know you had a wonderful stay. Please come back and see us again soon.

10/10 Excellent

Vladimir, Brooklyn

Stayed 2 nights in Apr 2024
Response from Julian Garcia on May 10, 2024
We appreciate your time completing our survey.I'm happy to hear your recent stay with us was fantastic :)Come back soon!Thank you.