Find Hotels by Independent in West Kill

"Everything was great"

"Breakfast was mediocre.The quality of products was not up to the level of the hotel. There was no microwave available to guests in case it was needed. Room 101 for handicapped had one rolling chair which is not the stationary chair recommended by doctors for elder people to avoid falls.Late checkout was not communicated so guest could not open room door after 11am."

"Overall great stay and comfortable. Only down side were the expired snacks in the room and the food on the onsite restaurant was just okay for the price."

"Clean and up to date, a comfortable bed in a well appointed room, and quiet."

"Great stay, beautiful room, would recommend "

"It’s was fantastic"

"The staff was so very helpful and attentive. The room was very clean. A staff member went above and beyond to retrieve my key which fell through the elevator shaft. How does that happen? So thankful!"

"Super peaceful, safe and relaxing cabin"

"Location is fine for a quiet stay. Many places close early or on off days. Staff was not friendly. Someone talking about $300 landscaping her husband does in the tavern over our breakfast was unpleasant at best. So tone def, load and not a single moment of acknowledging there were guests. Shouting to maintenance about the petty cash was so tacky. Voices carry and the conversations began at 5:30. Totally unacceptable. In the evening I approached the front desk to ask a question and was greated with a distracted 'hey wassup' which isn't professional. Next day upon leaving the guy wasn't at the desk but smoking right by the door where there is a smoke station and didn't even open the door for us or great us after seeing us each with a suitcase and an additional bag. Folding towels and sheets on a table in the tavern with an employee using headphones isn't exactly sanitary. That being said, the hotel is cute but you have to ask to have the fire started. The staff is odd but the beds, rooms are clean and modern. Come for the looks and feel, don't count on any sort of polite interactions."