We stayed in a junior suite, rm 382. While it was spacious with a setting of 1 bedroom, 1 separate lounge, 2 toilets and balcony, it's old and tired. We chose junior suite because we're staying for 9 days, so needed space to move around and not feel cramped as is usual with standard rooms, so it served this purpose well. However quite a few cons:
Room is old and tired, can do with renovation. Water from the tap outside on the balcony continued to leak and the floor was wet. Sink drain is partially blocked. It was half heartedly attended to when we first notified, then the drain slowed again in next 3 days. We couldn't be bothered and put up with it. Some of the housekeeping staff were lazy, didn't make the bed properly. I do it a lot better than them and that's what I ended up doing, making the bed that was made by the staff. They didn't care to replace the towels after removing the ones on the floor so we ran short of towels, and gowns. One of the days we used 1 hand towel between the two of us and hung it outside so it would dry between the usage. They never gave us a gown again. I had to request them to vacuum the floor, even then it wasn't done properly. We're offered daily complementary hi-tea at the Library which was great, however the communication between the hotel & the Library was non-existent. The Library didn't know of the offer & each time they'd to verify which was a bit annoying. Same problem when we ordered from poolside bar. We'd paid but we're charged again.