Meilleurs hôtels à Waterloo pour familles

« Upon check in, we were told right away that one set of elevators weren’t working and the pool was closed. Once we got to our suite, we did not have the extra bedding for the sofa bed. Called down and told them, they said they’d bring it up. Called about 10 min later to also ask for more towels, was told it would be awhile. They never brought it up. When we went down to the desk, there were several others asking for towels and the one we got was the only one we’d get as the woman working said “...

« L'accueil jovial et employés serviables »

« Are room was a king sized bed and a pull out couch. The arrangement was different and the day/night was really hot. The air conditioner could not keep the room with the couch cool. The picture that was on the wall in the bathroom was off and the hardware was still on the wall. The refrigerator in the breakfast room was defrosting and there was water all over the counter. The cereal was soggy and some of the sausage was extremely overcooked. »

« This is an older property, it was okay, parking is across the street, so kind of inconvenient. We just needed a place to sleep while traveling through, it worked for our needs. »

« Friendly staff. Room was clean but bathtub was not draining well. »

« Room wasn’t ready & check in. We had to ask 3x for towels, lights didn’t work over vanity. Roach present in bathroom. Upon checkout staff tried to charge me extra when the balance had been paid in full upon check in. She was rude and argumentative. »

« Friendly Staff »

« Très sympathique hôtel, belle chambre, service impeccable, très joli, infrastructures très bien, petit déjeuner assez bien, mais pas exceptionnel, café pas terrible »