Waterhouses Vacation Packages

The “spa” and “gym” were a hot tub and a dark room full of miscellaneous junk which wasn’t conducive for relaxing.

Hotel and room were very nice, however a hidden parking cost was not appreciated. Was told I needed to pay for parking at reception on arrival, when I mentioned to manager(?) that evening that it showed that parking was free both on Expedia and their official website he said it was a new charge that they obviously hadn't updated online, but was given no choice but to pay or leave (hotel is on a main road near no other options!)

Nice venue with comfortable surroundings. Bar and dining areas are nice and welcoming. Bedrooms are good value, a bit dated but again comfortable and would recommend

Easy to find, very clean and staff happy to help even after a late arrival

Not the biggest room, but bright, fresh & clean. I was in the converted roof area with velux windows. Nice shower (no bath option), lovely warm towel rail at all times, and L’Occitane products. Room has a smart tv with Netflix, a safe, ironing board & iron, good hairdryer, still & sparkling water & tea & coffee making facilities. There is a temp control with fan. Nice quiet room with a very comfortable bed & pillows. There are electric blackout blinds at the windows, but a light that comes on under the sink in the bathroom illuminated the room too much at nighttime for me. I covered it the best I could but the bathroom door is glass (not see through!), so it still leaked out. Lovely approach to the hotel via a long drive with a horse riding school etc. Plenty of on-site parking. Friendly staff & a nice brassiere for dinner/breakfast.