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Reviews of Sound Garden Hotel Airport

3 out of 5
Sound Garden Hotel Airport
Zwirki I Wigury, 18, Warsaw, Masovia

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 327 reviews" "
Rating 8 - Good. 106 out of 327 reviews" "
Rating 6 - Okay. 39 out of 327 reviews" "
Rating 4 - Poor. 7 out of 327 reviews" "
Rating 2 - Terrible. 5 out of 327 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

BERISLAV

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy and very good. Convenient Good breakfast
Stayed 2 nights in May 2024
Response from Daryna on May 9, 2024
Dear Berislav,Thank you for your positive rating! We're glad to hear that you found your stay quick, easy, and very good. It's great to know that our breakfast met your expectations and that you appreciated the convenience of our services. We look forward to welcoming you back soon.Best regards, #SoundTeam

8/10 Good

Maryana, Garwood

Liked: Cleanliness, staff & service, property conditions & facilities
A clean hotel with nice grounds
Stayed 1 night in May 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Is good uwu, boy at reception : <3
Stayed 1 night in Apr 2024
Response from Daryna on May 4, 2024
Dear Victoria,Thank you for your positive rating and kind comments! We're thrilled to hear that you had a good experience, particularly with our reception staff. We'll make sure to pass along your compliments to the young man at reception who made such a great impression. We look forward to welcoming you back soon for another enjoyable visit.Best regards, #SoundTeam

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport nice hotel
Stayed 1 night in Apr 2024
Response from Daryna on Apr 28, 2024
Dear Tomasz,Thank you for your perfect rating and kind words about our hotel's convenient location near the airport. We're delighted you enjoyed your stay and found our facilities to your liking. We look forward to welcoming you back soon.Best regards, #SoundTeam

10/10 Excellent

Anastasiia, Kyiv

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel for the business purposes. Good tasty breakfast.
Stayed 1 night in Apr 2024
Response from Daryna on Apr 13, 2024
Dear Ms. Anastasiia,Thank you for your perfect score and kind words about our hotel. We're delighted to hear that you found our location convenient for business and enjoyed our breakfast. We look forward to welcoming you back soon.Best regards, Daryna#SoundTeam

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room design style, clean, comfortable, excellent service, friendly attitude towards visitors, reasonable price. Thank you very much.
Stayed 1 night in Apr 2024
Response from Daryna on Apr 13, 2024
Dear Ms. Svitlana,Thank you for your fantastic feedback and the high rating! We're delighted you appreciated the atmosphere and amenities during your stay. Your recognition of our service and pricing is greatly valued. We can’t wait to host you again soon.Best regards,Daryna#SoundTeam

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2024
Response from Daryna on Apr 13, 2024
Dear Mr. Ivan,Thank you for your excellent rating! We're glad to hear that you found our place very nice. We strive to make every Guest's experience enjoyable, and it's wonderful to know we succeeded with yours. We hope to see you again soon!Best regards, Daryna#SoundTeam

10/10 Excellent

Rafal, Anjou

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Half way btw the airport and the center of the city. Takes 10 minutes to get either way by bus. Very clean rooms and staff professional and friendly. They let me check in earlier, like 1:30 pm. I was so glad because I was very tired after my flight over the Atlantic.
Stayed 1 night in Mar 2024
Response from Daryna on Apr 13, 2024
Dear Mr. Rafal,Thank you for your excellent review! We're thrilled to hear that our strategic location between the airport and city center, along with our clean rooms and professional staff, made your stay enjoyable. We're also glad we could accommodate your early check-in and help you get some much-needed rest after your long journey. We look forward to your next visit.Best regards, Daryna#SoundTeam

8/10 Good

tatsi

Great breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Abdolhamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 1 night in Mar 2024
Response from Daryna on Apr 13, 2024
Dear Abdolhamid,Thank you so much for your perfect score! We're happy to hear that you loved everything about your stay with us. It's always our goal to provide a delightful experience, and we're glad we could achieve that for you. We look forward to your next visit!Best regards, Daryna#SoundTeam

6/10 Okay

Robert S

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jan 2024

10/10 Excellent

Farhana

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

?????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

wally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Andrzej, Warszawa

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. 5 minutes from airport. The burger was fantastic at the restaurant.
Stayed 1 night in Sep 2023

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities
Dobry hotel, cisza, miła obsługa.
Stayed 1 night in Aug 2023
Response from SoundTeam on Sep 4, 2023
Panie Rafale,Dziękuję za wybór Sound Garden Hotel oraz za pozostawieni możliwe najwyższej oceny! Jest nam niezmiernie miło, że udało się nam sprostać Pana oczekiwaniom. Zapraszamy ponownie

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great airport hotel with all you need... No shampoo provided and beds are not That comfortable
Stayed 2 nights in Aug 2023
Response from SoundTeam on Sep 22, 2023
Dear Guest, Thank you for leaving the comment and rate after stay at Sound Garden hotel. We aspire to be the greatest Airport hotel.

6/10 Okay

Wojciech

Stayed 2 nights in Aug 2023
Response from SoundTeam on Sep 4, 2023
Panie Wojciechu, Dziękujemy za wybór Hotelu Sound Garden oraz za pozostawienie oceny. Bylibyśmy wdzięczni za informację co spowodowało przyznanie nam oceny 3/5. Z góry dziękujemy.

10/10 Excellent

Vitalii

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2023
Response from SoundTeam on Sep 4, 2023
Dear Vitalii, Thank you so much for your great score and taking the time to leave a comment!Looking forward to see you back in Warsaw!Best regards

8/10 Good

Daniel

Liked: Staff & service
It was just ok
Stayed 1 night in Jul 2023
Response from SoundTeam on Aug 30, 2023
Dear Daniel, Thank you very much that you decided to share with us your impressions after your stay. Thank you for a high rating. See you at the Sound Garden Hotel

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern
Stayed 1 night in Jul 2023
Response from SoundTeam on Sep 4, 2023
Dear George, Thank you for leaving a review about your stay! We are happy that you enjoyed our facilities and modern building. We're looking forward to see you again at Sound Garden Hotel.

4/10 Poor

Monika

Stayed 1 night in Jun 2023
Response from SoundTeam on Sep 22, 2023
Pani Moniko, Dziękujemy za wybór Sound Garden hotel na swój pobyt w Warszawie oraz za wystawienie oceny. Jednocześnie prosimy o doprecyzowanie co sprawiło, że nie otrzymaliśmy najwyższej oceny. Pozwoli to nam w przyszłości poprawiać jakośc usług. Dziękujemy.

10/10 Excellent

Karol

Stayed 1 night in Jun 2023
Response from SoundTeam on Sep 4, 2023
Panie Karolu, Serdeczne dziękujemy za przyznanie nam najwyższej możliwej oceny. Zapraszamy do ponownych odwiedzin w Sound Garden Hotel.

8/10 Good

Tomasz

Stayed 2 nights in Jun 2023

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Staying at Sound Garden Hotel in Warsaw, Poland was overall a mediocre experience. Some things were outstanding, such as cleanliness. But the room, although modern and interesting, lacked even the basic inclusion of a mini-fridge and microwave. The room was also very small. Apparently small won out over basic conveniences. The almost complimentary breakfast was almost good. The fare was basic, bland, and lacked the quality and inspiration one would expect at a hotel that appears to cater to business clientele. Lastly, although I was there three nights, I never managed to secure WiFi the entire time I was there. I visited the front desk three times over the first 24 hours I was there with no avail. They even promised to send up an engineer to look into the problem, but they never did. Most of the nearby routers had signal, but no internet access. I finally had to use the hotel's unsecured internet service and had to pay my anti-virus provider another 30 USD for VPN service to get around the problem.
Stayed 3 nights in May 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are very professional and do their job outstandingly. Was super relaxed the entire time. Checking in and out was a breeze. Thank you for the exceptional stay
Stayed 2 nights in May 2023
Response from SoundTeam on Sep 4, 2023
Dear Angela, Thank you for choosing Sound Garden hotel for your stay. We are glad that your stay was successful. Thank you for pointig out express check out process. Hope to see you again soon.

8/10 Good

Michal

Liked: Staff & service
Good located to the airport
This hotel was nice 20 years ago. Now need renovation.
Stayed 1 night in Apr 2023

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Room is not very spacious but cozy. Bathroom very satisfying. Breakfast fantastic. A bit far from the city center. Hotel bar was closed at 23.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All ok :) nothing special. But money worth stay.
Stayed 1 night in Mar 2023

8/10 Good

Waseem

Stayed 1 night in Mar 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and clean and very well priced. Staff extremely friendly and helpful. The room was clean and comfortable. Would definitely stay here again.
Stayed 1 night in Mar 2023
Response from SoundTeam on Sep 4, 2023
Dear Ryan, Thank you very much for your nice review and great rate! We are glad that our hotel was able to meet your expectations. See you again next time!

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible and the surrounding area have a lot of things to do. The hotel is close to down town. The hotel restaurant has a great menu choive too
Stayed 3 nights in Feb 2023
Response from SoundTeam on Sep 4, 2023
Dear Ann,Thank you for taking the time for leaving the great review and rewarding us with the highest possible rate. It was a pleasure to host you!Hope to see you again soon.

10/10 Excellent

Alan

Stayed 1 night in Jan 2023
Response from Iwona on Feb 1, 2023
Dzień dobry Panie Alanie, bardzo dziękujemy za wybranie Sound Garden Hotel! Cieszymy się, że udało nam się sprostać Pańskim wymaganiom. Zapraszamy ponownie do skorzystania z naszych usług.Serdeczności !

6/10 Okay

Kamil

Disliked: Cleanliness
My room was dirty, I informed the front desk person about that situation, he offered me a new room and I agreed on that. Upon moving to the new room it was the same situation- dirty room.
Response from SoundTeam on Sep 21, 2023
Dear Kamil, Thank you for choosing Sound Garden hotel. We are really sorry for the inconvenience. We are trying to keep the highest standard of room cleanliness. We truly hope, that we will have a chance to host you back in the future and provide you with top level service. Kind Regards

10/10 Excellent

Bartlomiej

Stayed 1 night in Dec 2022

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Abhishek

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
The bar staff was great but the people at the front desk were not helpful nor did they try to act hospitable. The hotel was clean and comfortable. My room was nice. It was a long way to city center.
Stayed 2 nights in Oct 2022

8/10 Good

Christopher

Stayed 1 night in May 2022

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. The bathroom has a glass wall so you can see everything going on which is weird if your sharing the room. I stayed here when I got to Warsaw but stayed at the courtyard right across the terminal when I left. The prices between both hotels was only dollars and the courtyard had a much better room.
Stayed 1 night in Sep 2022

10/10 Excellent

Nataliia

Stayed 1 night in Sep 2022
Response from SoundTeam on Sep 4, 2023
Dear Nataliia, The highest possible rate is an extraordinary pleasure for us.Looking forward to see you back in Warsaw!Best regards

2/10 Terrible

Andrew

Stayed 1 night in Sep 2022
Response from Sound Team on Sep 8, 2022
Dear Andrew,Thank you very much for staying at Sound Garden Hotel. We are sorry that your stay did not meet your expectations. Guest satisfaction is the most important thing for us. Maybe if we had more information about what caused such a low rating, we could avoid similar situations in the future.We cordially invite you to visit again, and we will do our best to make your stay at the Sound Garden Hotel satisfying. Have a nice day, Sound Team

8/10 Good

Karlis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Sound Team on Sep 8, 2022
Dear Karlis,Thank you very much for staying at the Sound Garden Hotel and leaving a comment. We are glad that we met your expectations. We cordially invite you to visit the Sound Garden Hotel again.

10/10 Excellent

Valeriy, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 6 nights in Jul 2022
Response from Sound Team on Jul 20, 2022
Dear Valeriy, Thank you for choosing The Sound Garden Hotel and for leaving a review about your stay! We are happy that you enjoyed all of our facilities. We're looking forward to see you again in Sound Garden Hotel.

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good airport hotel
Very nice hotel, spacious clean rooms. If you are looking for an airport hotel with the best value/price ratio it could be the one.
Stayed 2 nights in Jun 2022
Response from Sound Team on Jun 27, 2022
Dear Anton, Thank you so much for your great score! Looking forward to see you back in Warsaw! Best regards, #SoundTeam

8/10 Good

Peter

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was perfect. My room was really small and is suitable only for one person or partners. The room sharing with for example colleagues is nightmare.
Stayed 3 nights in Jun 2022
Response from Sound Team on Jun 13, 2022
Dear Peter, Thank you very much for your stay at Sound Garden Hotel and for your comments. We are sorry that your stay did not meet your expectations. The satisfaction of our guests is the most important for us. As for your remark regarding the size of the room, I would like to inform you that we also offer larger rooms (Mezzo standard). We hope you will visit us again in the future. We will do our best to make your next stay at Sound Garden Hotel a satisfactory one We invite you again on another occasion! Best regards, Sound Team