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Reviews of Sheraton Grand Warsaw

5 out of 5
Sheraton Grand Warsaw
Boleslawa Prusa 2, Warsaw, Masovia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 70 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Torin, Palo Alto

Stayed 7 nights in Aug 2024

6/10 Okay

Barbara

Disliked: Property conditions & facilities
I stayed on fifth floor. Having shampoo on my hair experienced very low water pressure 😢
Stayed 6 nights in Sep 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy, Miami

Stayed 1 night in Aug 2024

8/10 Good

Sergii

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
maintenance on broken door was not fixed in hallway during stay. very light weird smell in hall ways
Stayed 5 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Warsaw. Champagne at breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Paul, Dundee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel accessible to all central attractions. Excellent gym but sadly no pool. Really good cuisine selection. Highly recommended.
Stayed 1 night in Jul 2024

8/10 Good

Peter, Queens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wdr
Stayed 1 night in Jul 2024

10/10 Excellent

Ilona

Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Stayed 2 nights in May 2024

10/10 Excellent

kok kee

Stayed 3 nights in May 2024

10/10 Excellent

pawel

Stayed 2 nights in Jun 2024

10/10 Excellent

pawel

Stayed 4 nights in Jun 2024

10/10 Excellent

Khaled, Missoula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.
Stayed 8 nights in Jun 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

wioletta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pan Robert Menager tworzy super klimat w tym hotelu , jest zawsze uśmiechnięty, pomocny , cudowne , miłe Panie w recepcji, świetny , dowcipny barman - czuję się tam rodzinna atmosferę.
Stayed 2 nights in Jun 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place 🙏
Stayed 1 night in Jun 2024

10/10 Excellent

Ruslana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024

10/10 Excellent

Boyan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tarek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great gym and sauna
Stayed 10 nights in Mar 2024

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this Hotel was 5 star
Stayed 4 nights in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place 🙏
Stayed 1 night in Mar 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Enrico, Long Island City

Travelled with group
Liked: Cleanliness, staff & service
Great hotel in the most convenient location. Staff was professional and well trained. The only downside was the swimming pool that was closed for maintenance.
Stayed 1 night in Jan 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Extra comfy beds, friendly staff. 15 min walk to downtown. Reasonable price for parking
Stayed 1 night in Jan 2024

10/10 Excellent

Marek

Stayed 2 nights in Dec 2023

10/10 Excellent

Serhiy, Vaughan

Stayed 2 nights in Dec 2023

10/10 Excellent

Marek

Stayed 1 night in Dec 2023

8/10 Good

Oscar, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2023 Europe trip has been epic. A “shout-out” to the following at the Sheraton Grand Warsaw (spellings may not be exact…I’m sorry) for helping me with directions/times/information and just being cool: Front Desk Team: Helina, Monika, Marta, Hanna, Jaraslov, Sasha, Francisco, Kamil Breakfast: Bartek, Robert (MMA fighter) Massages: Hanna (hot stones), Nicole From the American (w/ Polish roots) - proud of both!
Stayed 3 nights in Nov 2023

8/10 Good

Pia

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Aleksandta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Nov 2023

10/10 Excellent

Artsiom

Stayed 4 nights in Nov 2023

2/10 Terrible

CHRISTOPHER

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shivraj

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & walkable
Stayed 1 night in Oct 2023

10/10 Excellent

Alena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my parents, when they visited Warsaw to get visa, very convenient location and friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Warsaw. Convenient to restaurants, shopping, and attractions. Super clean and comfortable hotel. Great staff!
Stayed 3 nights in Oct 2023

8/10 Good

Dawid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kavinder

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The reservation staff for the hotel were not helpful, no customer service.
Stayed 2 nights in Sep 2023
Response from Hanna on Oct 2, 2023
Good morning,Could you please tell us more about your experience? Do you remember when and with whom you spoke from the Reservations department?Thank you in advance.Hanna Reservations Supervisor

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This trip was with my son to see Legia Warsaw play. A very nice hotel & we got an upgrade! Which was nice. Only downside (if any) perhaps TOO nice for a couple of guys in town for football.
Stayed 3 nights in Sep 2023

10/10 Excellent

Krzysztof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended service!
Great stay. Good and comfortable sleep, good breakfast, great chef (although rest of stuff to be still trained, it seems that there are all new workers & waiters from Ukraine).
Stayed 1 night in Sep 2023

10/10 Excellent

Agnieszka

Stayed 1 night in Aug 2023

10/10 Excellent

Kobi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023